I visited OC House of Suspension after having suspension installed on my 4runner. I was initially recommended by several friends and after calling OC House of Suspension, I was very impressed with their friendliness and professionalism. The online appointment feature was easy to use, their confirmation was appreciated, and the explanation of adjustments in my alignment were detailed and easy to understand. They even contacted me later about information I needed for a detailer! A great business to work with.
I wouldn’t at all recommend bringing your Toyota trucks to this place. They don’t know the difference between KDSS and X-REAS. Guy told me I had to “rip out” my KDSS if I lift it a couple of inches and that it’ll “never work again”; both of these are far from accurate as I just had 2 separate Toyota specialists confirm based on a call to the dealership.
So far, so good. Luis was nice and showed us all the issues. Decent price so we went with it. Ill update after the work is done.
Clean shop with complete alignment equipment, honest professional work at a fare price and quick turn-around.They were able to diagnose my death wobble issue on my Jeep running 37, I sourced the parts that they suggested and they installed them the next day which resolved my issues 100%. They also reviewed the rest of front-end and tuned it up so now it drives like a stock jeep. They also work on Differentials including D44 Lockers if needed.What a great find and very happy with their work without waiting the 2-3 weeks going to one of those dedicated 4x4 shop in OC.Thanks guys!
Luis and Carlos ARE THE BEST!!!! Our Car had bad suspension problems being 17 years old and they made the car like new. Cost, Detail, Professionalism, and Delivering the Vehicle ON TIME, and showing us the worn parts. They are HONEST as the day is long and PERFORM GREAT WORK!!! I will be back with any alignment or suspension needs, that is FOR SURE!!! Thank You!!!
Carlos has years of experience and will take care of any situation with your hot rod, classic or daily transportation, very friendly and cares about client service
Finally found the shop Ive been looking for with honest prices and mechanics that know what theyre doing. They did a major rebuild job exactly how it should of been done without cutting corners. Very friendly shop and quick to get the job done.
Strange business practice...Quoted $993 for 3 ball joints and alignment but they decided to replace 4 ball joints...without calling for authorization, so they presented a bill for $1200. Seems a bit high but it’s now 2020.Unlike some local Firestone Stores, this shop is reputable in the community with experienced technicians and quality work.
Other shops in the area couldn’t align my lowered 2018 Stinger. They either didn’t have the specs because it is a new model or their equipment wouldn’t work on a lowered car. They got me in and out with no hassle! Highly recommend especially for custom built suspension systems!
Absolutely the best alignment shop in Orange County !!!Weve taken our Winnebago View (Mercedes Sprinter chassis) RV there for a couple of years. Quick service, very knowledgable staff and technicians, quick service, and great pricing (MUCH lower than Mercedes Sprinter service centers).i highly recommend them... and Im very particular about who works on our vehicles !!!
I was referred to OC House of Suspension by my mechanic. Carlos (the owner) did a wonderful job with my car that had previously been in a rear end collision. Not only was he quick to get my car aligned but he also used his expertise to suggest that I purchase new tires. Since the alignment was way off it affected the wear on my tires which caused driving issues. Once I replaced the tires, my car felt good as new. I will definitely go back to OC HOS for all my future alignment needs.
Awesome work!
Great service they are very professional with all suspension services And alignments
They did an awesome job aligning our Honda Accord. Would definitely recommend to friend and will be visiting with the other cars.
Awesome & highly knowledgeable professionals here. Would highly recommend if needing suspension work done right.
Cant say enough good things about Carlos and his business! Honest, affordable, timely, thoroughly knows his suspensions and let me say it again: HONEST! Keep it up Carlos!
Great service and response! I dropped my truck off for a full alignment service at noon and they were able to complete it by 5pm. The employees were very friendly and knowledgeable and did a fantastic job!
To ALL those that are reading this review PLEASE make note that OC House of Suspension / Mr. Hernandez is Truly one of the BEST at finding THE problem and then providing you with an estimate that WILL fix the problem. NO guess work here ….. Mr. Hernandez and his son Orlando will provide you with incredible service, FIX the Problem, and do so giving you a more than fair price!!!!! If you need ANY suspension or Brake work ….. OC House of Suspension IS the place to go …!!!! Period !!
Carlos was great. Friendly shop. Got what I needed done. Did recommend another service that I knew I needed but wasn’t pushy at all. Price was very good.
Great service fast and professional great staff defiantly coming back thank you Carlos
My Jeep was pulling to one side and wearing tires out unevenly. A couple of friends recommended this place which is in Lake Forest but a little hard to locate. The service was great. Carlos took his time and drove it, aligned it, drove it again and then fine tuned it. I thought it was slightly out of alignment, but the Jeep drives great now compared to before. He noticed a loose shock and tightened it for me as well until I can get them all replaced. I will be returning for future work and with my other vehicles.
Carlos is just really good. I take my Jeep Wrangler here ever so often to have Carlos go over all control arms, alignments, etc. I primarily use my Jeep for off-roading and it take quite a bit of beating, but Carlos always gets it dialed in for new adventures.
Thank you, Carlos! My truck drives like a Cadillac again, not a low rider! Awesome job. Highly recommend!
Outstanding service, fast, well done.Handle our buses with ease.Will returnVery impressed with their service
26 year customer. Suspension, brakes and recently an exhaust system. Carlos and Orlando know their stuff and are doing a great job carrying on the business that Clark started.
Made my appmt for 2PM, Carlos took my car in right at 2PM, Rotated the tires, checked and adjusted the front end, checked air pressure, road tested my car and I was out within an hour...Car drives straight as an arrow..thanks to OC House of Suspension...great job, got the lead from a bunch of Motor Heads I have coffee with..
Highly recommend The House of Suspension. I had my front end aligned with precision and on time!I’ll be back!
It Was A Pleasure, Doing Business With OC House Of Suspension!! Super Friendly, Fast, Reliable & Competitive Prizes!! ;)
Happy to become a new client. Thank you for the great service, same day and quick response!
Got Brakes Done and tie rod links replaced... Excellent service Excellent Price... Really Happy i came here
Great service on my LR3
Clark is doing most of are club with outstanding work. total suspension work for the go fast mini cooper.......Silver Fox2 more setup for the SilverFox2 and the car drives itslef on the track. and street.Outstanding JOB Clark
Beware of this place. I took my Jeep here for an alignment after I lifted it. Paid $80 and they scammed me. They didnt do an alignment. They took my car in the back and didnt do anything. My car was pulling to the right. After the alignment it was still pulling to the right. Clark told me its my tires, its my caster etc. The next week I took it to another alignment shop and this time watched the guy put the lasers on my wheels etc. He printed out the current alignment and told me there was NO way this car was aligned a week ago. The car was way out of alignment. After the guy fixed the alignment my car drove perfectly, didnt pull to any side.Wasnt even worth my time to go back and deal with these crooks. Id highly recommend not going here for alignment and if you do make sure you WATCH them do your alignment.
Orlando helped locate shocks for my truck (not readily available) and expertly installed them. I was very happy with the service and highly recommend OC Suspension!
AVOID this place at all cost. These guys used cheap parts and 1 year and 3 months later with only 6,000 miles the ball joints were bad (3 months over the 12 month warranty). 3 are noticably defective, and one to the point that my mechanic said I should not drive the car till fixed. When I had my brakes done my other mechanic (Chucks Automotive in Mission Viejo) noticed the bad ball joints. My van only had 6,000 miles since the the OC House of Suspension / Clarks House of Suspension rebuilt the whole front end for $1000 bucks. They would not even offer a discount to replace the defective ball joints they installed!!! A rebuild like this should have lasted over 100,000 miles, not 6,000. They put on cheap parts. Regretfully had to deal with the Son of the new owner (Hernandez) who could care less about his customers. AVOID this place at all cost. The old owner Clark was a good guy as I took many vehicles to him and referred many others for front end work. Not these guys, they just dont care. Go somewhere that acually cares about retaining their customers.
I was very impressed with OC House of Suspension. They were courteous, the price was very fair, and they found the problem with my suspension that other shops could not.
Great service and skilled labor.Took our 68 Chevy Malibu, 72 El Camino and 94 Bronco to Clarks.Always fixed the problem!
I replaced all the suspension on my 1956 chevy truck and have them do the alignment. They did a nice work while I waited.
Don’t do alignment there, worse place for alignment
They did what they said they would do for the price they quoted and in the timeframe I was told.
Great shop for ALL your suspension needs
Pleasure to deal with OC House of Suspension and especially Carlos Hernandez.RH
Very professional staff
They were friendly, charged only what I needed. Id go back