The bumper on my 2014 Toyota Prius C had to be replaced. McLaren did a beautiful job! Finished the car in less than one day....gave me a great loaner car to use....and even buffed out a separate part of the body at no extra charge.After I picked it up, I noticed they had even put tire black on my tires when they washed the car.This is a 10++++ body repair service. Cant recommend it highly enough!
I had an incredible experience with Carstar! The service was so friendly and they made sure every detail was taken care of! I got my car back looking brand new and I am so grateful! I genuinely would recommend them to friends and family! They even finished my car EARLY! They were so accommodating and professional! Definitely would return in the future.
Always do a great job. Very accommodating with customer’s needs. Listens to the customer’s issues to find resolutions. Gives frequent updates on status of repair. Returns phone calls promptly. Works with insurance. Seamless transactions.
Their service is second to none. The staff, Alec Okimoto, was very respectful and courteous; explained in detail the repairs to be done and very knowledgeable. I won’t hesitate to recommend them to friends and relatives. Great job!
Took my car to get repaired after an accident. This was a AAA preferred vendor. I received continuous updates on the progress of the repairs.The car was completed earlier than expected and looked great. They even detailed the car. I am very satisfied with the quality of their service and work.
2015 Lexus RX needed body and paint work due to minor scrapes over six years. McLaren was efficient, professional, and timely in completing the repairs. Alec communicated clearly over the two days the car was in the shop and finished the job on time as promised. There were no surprises and the finished product looks great.
Alec did excellent job of having the repair done. I did have to follow up to get this complete. After getting home I did have to call back and email of picture to have an estimate of other repair on the front passenger door. It would have been great if he would have offered a quote for that work. Overall it was a good experience.
This shop was one of the AAA referral shops in my area. They were always giving me text and email updates. The car was delivered in emaculate condition. they detailed the whole car inside and out. They also did some minpr paint tpuch ups...... great ! great ! shop
Great job with finishing detail. Great follow up with progress reports
Ive been here twice now and the staff is good at communication and delivers results
We were very pleased have always been pleased with the service we receive. Always very professional, quick to return our cars in top condition. And they even washed and looks like waxed my grandsons car. It just those little extra touches that make all the difference. Very very satisfied and that is way I always return when in need. Thank you.
I would recommend this business for any car repair.
Excellent Service. The waiting room is immaculate and the customer service is excellent!
We have been here before. The service and service reps, are the Best. Rally acomidating, Alac, my guy kept me informed daily on progress. Thank you all so very much. Will Highly recommend.
Great local Autobody shop with excellent customer service (Thanks Gama) and stand behind their work.
Absolutely amazing! Fixed earlier than expected date guy at the front desk was a joy to be around. They even clean my car for 100% free. Big thank you to this staff for there hard work and outstanding outcomes!
My Jeep needed a body work tune up and McLaren did an awesome job. Lifetime warranty.
Professional and friendly. Great communication throughout. Fast and efficient.
They did a great professional job on my Dent and paint repair on the hood of my vehicle I will always get any further repair jobs they have a great staff and very professional 👍 thank you guys your awesome 😃
Since we have been past CarStar McLaren customers, most recently in mid 2020, we knewour car repair needs would be prompt and professionally done. Our repair was estimated tobe for 2-3 days but was done in just over 24 hours.
My neighbor referred me to CarStar and Gama. Great recommendation. Professional and polite.
Their site is clean and sale reps are kind and professional. highly recommended
I’ve had two cars over the years serviced for body work at Mclaren (via insurance and out of pocket) and they have been amazing to work with. In addition to the quality of their work, their communication with their clients is what separates them from others. You know exactly what they are doing, why, and when complete. They also send pictures as they are performing their work to show progress. The team is professional and easy to work with.
We stopped by CARSTAR McLaren, Lake Forest to inspect our 2012 Chevrolet Cruze. Gama and his team performed the inspection and completed the estimate in less than 15 minutes. Once we approved the estimate, they then offered to complete the repair while we waited. It looks great! Thank you again for your professionalism.
Professional, friendly, smooth, easy, in case of need, will use again.
Have been going to McLaren for years and have always been impressed!! I picked up my car today and it was perfect and clean! They went above and beyond!! Highly recommend.
Ive used this shop twice now and both times they provided excellent service, went above and beyond to help me get my car in tip top shape. Thanks again!
They did repair work on our front end after a minor parking lot collission, and were just great. Very quick, reasonably priced, and professional.
Had damage to my car from freeway debris. Carstar McLaren was professional, delivered on their delivery date but most of all, did an incredible job fixing the front end of my vehicle and looks like a brand new car. Highly recommend.
Great customer service Great work on painting
McLaren is a great shop, doing high quality work that they stand behind for as long as you own the vehicle. I know this to be true from experience. I recommend them highly when you want quality work!
Mclaren was professional, efficient, excellent work and most of all made the process so easy. Alec made coordination with rentals so easy for me and the whole drop off and pick up was super fast and simple. Would recommend 100%
As always Alec gave 100 percent and outstanding customer service. You are forever in my☺ phone directory.💯 I have and will recommend Carstar McLaren to people I know who need car repair and services. I would like to mention Gama also as he is always willing to assist when Alec was not available.
Amazing service! This is my second time coming here and these guys are very polite and get your car done on time!
I brought my car in for a repair estimate and they were very primo, thorough and polite.
Excellent place! Great customer service and body work. Car wash, wax and detail included as a perk! Would return here definitely if I ever needed auto body work again.
Worked with MCLarens for years, solid service and always good work.
Excellent body work. Car wash, wax and interior cleaning were included as a perk. Very customer service oriented. Would return here if needed but hopefully no additional auto body work exists for my cars near future!
I was very happy with the service I got from McClaren, they did an outstanding job and kept me informed of my car progress. They took care of all insurance paperwork for me.
This is the 2nd vehicle I bring to McLaren for an insurance claim. There is great advantage to having ties to most major insurance companies and car rental companies... The transition of dropping off car, getting rental, etc, is simplified and smooth for the claimant. Thats just icing. They also left my vehicle looking brand new.
I had bumper damage and it looks good as new and the cost was half of what I expected to pay.
Friendly, knowledgeable, and professional staff. Excellent work.
McLaren Auto was great for us. Our vehicle was hit and run and AAA recommended us to them. They provided fair pricing, did great body work, fixed all the dents. Would recommend to anyone who needs work done on their car!
Very efficient. Very fast. Very good work done. I cannot recommend Cameron and Alec any more than I do. Did exactly what the promised to do at a reasonable price.
Dave will go out of his way to help his customers and is super friendly and easy to work with. This shop has also proven to stand behind their work!
Took my car there by recommendation from my car insurance. It took them 9 weeks instead of the original 4 weeks estimate. Had to take car back couple of times to fix minor issues. Keep discovering new problems with their repairs until today. Loose screw, broken pin, missing bolt, growing gaps between panels and bumper, etc, etc.
Customer service is fantastic. This team is so helpful in getting my car repaired.
Been here 3 times between our two cars in the last year. Best experience at an auto body shop in my life. Quality work, AAA preferred, excellent prices, and they keep their promises. Their Yelp reviews will tell you the same story.
Best crew and service.
It was outstanding service.
The guys at McLaren are so easy to work with! They do great work & are so quick. I would recommend this company over any others!
Professional service, did as much as they could to help me out. Would definitely go back here again if I had to.
Family owned/ operated, good vibes, clean shop/location. Very professional.
Went in because my driver side window was not working and wouldnt go up. They checked it out and told me what was wrong with it. I worked with Dustin, and he was beyond helpful. I needed a piece replaced that they did not have in stock. They were up front and told me how much everything would be. Gave me the option to order the oem part or the after market one and gave me quotes on both, they told me that the after market would be less expensive but I chose to go with the oem because Ive already had bad experiences with aftermarket parts. (Not at this shop.) We ordered the parts and made the appointment. They were awesome enough to duct-tape the window closed while we waited for the part to get there! (Which would not have taken long, but i went in on Friday morning and they close on the weekends.) The first visit (when they told me what I needed) i was not charged anything. The appointment we had made ended up not working for me and I called and they were very helpful in rescheduling for me. I went in on my next appointment day and they fixed it up for us and charged exactly what they had quoted. They even gave the car a good wash! (Of course they asked first if I wanted to wait a little more to get that done.) I was thinking they were going to charge something for that, and I would have been more than ok with that( my car really needed it) but it was complimentary! Overall, great great experience. Will definitely be coming back whenever the car needs something. Super clean and modern facilities and great staff.
Over due review. They do not honor their warranty on paint jobs with out receipt! They were able to find all the info on their system and even printed it out... then they say I need the reciept.I dont have it so theyll have the owner call me.. He never did so I called back weekly, each time I called they will give me the run arounds, put me on hold for awhile then tell me theyll get back to me...After 3 years the paint was faded and flaking off until you can see the metal. This was a $3000+ job..
Great service!
Eata very good