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Big 5 Sporting Goods - Lake Elsinore
18298 Collier Ave, Lake Elsinore, CA 92530, United States
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Big 5 Sporting Goods - Lake Elsinore
Comments
Co
Review №1

Love this store. Friendly employees, clean store and good inventory.

Ch
Review №2

When you have to have it, youll find it here. They greet you when you walk in and are ready to help. Its always well stocked and neat with a lot of everything packed in. Great service in the shoe department also and theyll bring you all the shoes you ask to try on. I keep coming back.

ma
Review №3

Nice to have a nicely stocked sporting goods store in the community.

Fr
Review №4

My home away from home. Wes is an excellent manager with a very dedicated, and i must say FABULOUS looking crew. Always curteous, and will go out of there way, in a heartbeat, to help you find what you need. Whether its at their store or another one. Getting you what you want and/or need, IS PRIORITY #1. PERIOD.

Ja
Review №5

While all I bought was a cup holder for my bike the staff was cool, humorous and efficient. Loved this store and if all of their sister stores are as good then they have a customer for life.

Gr
Review №6

There were a lot of people in the store so I left sorry.

Ga
Review №7

Nice store not a whole lot on clearance for the winner could have been bigger so very nice for first timers

Ji
Review №8

Good customer service. Orders come in Wednesday with limits, no limit Thursdays.

St
Review №9

I went to buy running shoes. Got L.A. gears for 18 bucks.

Ju
Review №10

Friendly staff and always try their best to help.

Mi
Review №11

Out of 9mm, and 12 gauge 00.Buckshot. Small to nonexistent selection of firearms which is the same with other retailers of firearms and ammunition The demand is far exceeding the demand citing reasons such as the pandemic, talk of more 2nd amendment infringements and other fears associated with current W.H. Administration and Policies.

To
Review №12

Great price for tbal pants for the little guys and girls. Very happy

Ed
Review №13

I really liked the darts set we bought they spin.

Pa
Review №14

Good store for most outdoor activities. Its understaffed probably due to the virus so I waited for some time to get assistance but staff is nice.

Go
Review №15

Unfriendly staff, and they NEVER have what you come here to buy. Go to Walmart. It will save you time and probably money... especially since the workers suck at both locations.

An
Review №16

Great selections and service

St
Review №17

Great service and selection. Great sales right now.

Ph
Review №18

The staff was just talking amongst themselves, the cashier was very slow, I bought 3 items and she was acting confused as she was ringing everything up.

Ga
Review №19

Great store and people. One of best big 5s. Great throwback to what sporting goods stores used to be and should be

Jo
Review №20

They have alot of sales here They just didnt have what I was looking for

Gl
Review №21

Love this chain store. Good prices and has everything I need.

Te
Review №22

Had what we came for decent prices...great protacals for covid 19...great service and smiling faces

Fr
Review №23

Great service and deals

Jo
Review №24

My Experience here was great. Staff was nice and kind, doing as they should. They did their best to be friendly and they succeeded in that. No matter the question or if I needed something, they fulfilled that quick and without a face of I really dont want to do this and be here. Keep It Up Management, you are doing well.

Mi
Review №25

Big 5 is a good sporting goods store. If you are into sports, they probably have what you need. They often have shoe sales with pretty good prices. I like browsing through the store just to see cool new sports equipment. At least for me it is not boring to visit Big 5!!!

Ge
Review №26

Place was clean, employees help was very nice.

ッI
Review №27

Got Nike slides from there saved 5 to 10 bucks ty BIG 5

Mo
Review №28

Nice sports clothes, great prices and quality.

te
Review №29

Manager Rebecca is the rudestMost unprofessional person to date. She harassed my father around the store for not wearing a mask even tho we informed her many time the the health risk for him out weigh any good they could do. It got so bad he walked out and I paid but we will be returning to this location in the future.

Me
Review №30

Service was amazing. The cashier was super helpful. I had other shopping bags when I walked in and one item had previously purchased from another store had an anti theft device on it and it triggered Big 5s alarm, the cashier helped me by removing it, and saving me a trip back to the other store!Their shoe department is always fast and super helpful, love this place!

jo
Review №31

I have been shopping at this location since it opened and i tried going there to buy some boots the cashier kicked me and my brother out for not wearing a mask today then offered to sell some masks for 15 bucks will never shop there again very rude workers and customers cant wear masks im clousterfoubic to have something covering my face makes me panic. go to boot barn in temecula better selection of sizes

Je
Review №32

We get our basketballs and totes and sleeves here! Good prices! Friendly service!

Ro
Review №33

One of my favorite places to shop,most of the time they have just what Im looking for.

Ke
Review №34

So a lot of the other sporting good chains have gone out of business over the last few years however Bug 5 has continued to thrive. They are not as large store size as the Past Sport Chalet however they are fairly well stocked and seem to actually concentrate on “ sporting goods” versus other places like Dick’s that is more sporting clothes.

Ch
Review №35

Friendly and good selection.

Ti
Review №36

The manger, Josh, is a great guy! He honored a sale price for me even though it expired the day prior. I called him the day of the sale and asked if he would honor the sale price the following day because I was out of town during the sale. Awesome service!

Il
Review №37

The total complete and utter lack of customer service towards a woman is absolutely astounding. Whet in for a pair of trail runners no one even bothered to help. The man who is in charge of the shoe department took care of his male clients and then proceeded to walk away from me. Also no female hiking/backpacking attire to be found in the entire store. All mens clothing In this section.

Ma
Review №38

Found what I was looking for.

So
Review №39

So far all the sports equipment purchased has been a way better price than expected. Staff is always helpful. This keeps me coming back.

Co
Review №40

I was greeted with a warm welcome, and my experience was excellent.

on
Review №41

Great costumer service! The manager Ryan was a great help and very kind. We went looking and knives for a fathers day present and he was very patient and helpful. Will definitely be coming back for presents and gear in the future.

Et
Review №42

Very polite and nice employees and they carry variety of things

Te
Review №43

Got a great deal on a football

Cl
Review №44

Service was good, even though I had to ask the salesman for a size 9 in men for my daughter 3 times in a row, as he continued to return with a smaller size every time. I didnt know my California native accsent sounds so foreign?🤔 However he did seem sincere about his mistake and did provide genuinely kind service.

De
Review №45

Couldnt get service for far longer than I should have waited, just to be brought to a section that didnt have what I was looking for. The employees cant control what in stock but the companys made some poor decisions on staffing and product availability. They do however carry many things you cant find in other stores so its worth checking.

M
Review №46

Attempted to purchase bicycle got left hanging by the salesman

Ca
Review №47

I visited this location and wanted to look at some shot guns but they only had pellet and BB guns..when I asked an employee if they still sold guns she didnt know.

JA
Review №48

Local Big 5. Can find good deals from time to time and have camping needs all around. Great variety on selection

De
Review №49

A great one stop sporting good store, with good prices, great sales.mostly friendly people.

Pr
Review №50

Manager used racial slurs when speaking to another associate. Tall white guy should not be managing his crew that way.

Gu
Review №51

Great stuff at a great price. Love the one day sales.

Da
Review №52

Pricey, but you get good deals when using coupons and sales. Clean place, friendly staff.

Ed
Review №53

Had what I needed, gloves and snow boots for the kids good price

Am
Review №54

Why do all big 5 stores not have the same pricing? I went to 1 store, the 2 items I wanted were on sale but they didnt gave the sizes I needed so I tried another store and they were triple the price. Another time one store was giving a package deal and I went back to get it a week later and the worker didnt know what I was talking about. So I gave up & left. 2 weeks later I went back and a different worker offered me the package deal. There is just no consistency.

He
Review №55

They sell sports stuff. No dodge balls. The manager was friendly and helpful. The staff seemed non-human or hungover.

R
Review №56

Big 5 another good place to shop can always find shoes at a reasonable price for my son. They have unadvertised sale so you have to look at your email advertisements that they saying you was able to get my son some pants for $12 regular $34 they were on sale for a 24 but I got them for 12 because an unadvertised sale

Is
Review №57

Always great customer service. Great sales!

Lo
Review №58

Prices are good, service not so.. this time we had an issue with some shoes, wrong numbers on a box... manager called the lady in the back, after about 10min no answer... this was the same lady that saw us going thru some shoes and never once in the whole 30min we were there asked is she could help us... there was this young guy who did everything he could to help us find a sandal for my daugther who uses a prostetic... a special thanks to him... but that lady (looks like a drug addict) just made the experience unwelcoming.

Ba
Review №59

Great prices and friendly service.

La
Review №60

They were polite prompt. And helpfull

Da
Review №61

The moment I walk through the door I was greeted and asked if I needed any help I love this place

Er
Review №62

Small store but easy access location. Staff was friendly and knowledgeable. Item I wanted was on sale so that was a bonus.

Ch
Review №63

Outstanding customer service, always more than happy to come back and ship at this location. The manager Josh is a great help.

Lo
Review №64

I love still being able to go into a sport store and handle merchandise before I buy

An
Review №65

This Big five was better organized than the one in Murrieta. Big five sales are always great.

Je
Review №66

Didnt have my size in snowshoes. I guess they only plan on selling to sasquatch.

Ka
Review №67

Great customer service. Good display of the chairs with sale prices very clear.

Jo
Review №68

Drove to this location to purchase an item from an ad that was sent to me via e-mail and upon arrival I was told that it was incorrect and they would not honor the price in the ad. Very disappointed with this location/Big5. The dates from the ad were not expired and they were valid by the way.

Ge
Review №69

The staff was great the app on my phone was used for a discount thanks fpr the help

Ge
Review №70

Really good and inexpensive place to shop all sporting goods and shoes

Ma
Review №71

Great store with a great variet of products for all your sporting good needs!

Ce
Review №72

We go here for all Our sports needs . People are very helpful . Always find what We need . Will always come back !!

No
Review №73

Have a wide selection and was in and out, everyone was friendly

Al
Review №74

Service is great, but inventory is usually lacking variety. I often cant get everything we need here and end up ordering online.

Rh
Review №75

Customer Service could be alittle better but love this store.

Ru
Review №76

Very nice young gentleman helped me.

Au
Review №77

Employees were helpful in purchasing a couple of canoes. They even helped us put them in the car.

An
Review №78

Good customer service 🙃

Ja
Review №79

Found what I was looking for with no problems

Ha
Review №80

Very help and friendly staff

SA
Review №81

This location has beaming personalities and good customer service.

Sh
Review №82

Very helpful my favorite Big 5 to go to

wi
Review №83

They had what I needed after two other stores didnt. Service was great.

Sa
Review №84

The gentleman was very helpful. I didnt get his nameBut he helped a great deal on the type of shoe that would be better for my husband.

E
Review №85

Manager refused service and asked me to leave. He said he kicked me out already. First time and last time i will ever shop here.

Ju
Review №86

Awesome sales and good and fast service today.

Jo
Review №87

Expensive and poor selection. Stick with online shopping -- or bog box stores. Their variety is just as good.

di
Review №88

Very helpful. And the selection and prices were good.

Wa
Review №89

Very helpful staff. Good prices.

Da
Review №90

Customer service sucks!!! All i wanted was a punching bag and gloves should take me 10 to 15 minutes but no one wanted to help me the girl at the counter was chatting and flerting some dude while the one guy working there is overwhelmed with ppl asking for help buy the way i never got my punching bag and gloves

Ni
Review №91

Manager is friendly and helpful.

Da
Review №92

Save your time. This big 5 never has anything youre looking for.

Na
Review №93

The service was really good, the staff was helpful and very joyful

Jo
Review №94

A wonderful store for a sports minded person.

Ba
Review №95

I was acknowledged when I walked in but after that 2 or more store associates walked right by me, made eye contact, but neglected to offer me help...which I needed.I left without making the 25.00 purchase I went in there for.

No
Review №96

Great prices, employees are always very friendly and helpful.

Ma
Review №97

Great customer service really helpful and super satisfied with my purchases

da
Review №98

FANTASTIC

Mi
Review №99

Staff is always ready to help, great place to shop!

Fr
Review №100

Always a good experience at this store.

Information
43 Photos
100 Comments
4.2 Rating
  • Address:18298 Collier Ave, Lake Elsinore, CA 92530, United States
  • Site:http://big5sportinggoods.com/
  • Phone:+1 951-471-1362
Categories
  • Camping store
  • Sporting goods store
  • Clothing store
  • Outdoor sports store
  • Running store
  • Shoe store
  • Sportswear store
Working hours
  • Monday:10AM–7:30PM
  • Tuesday:10AM–8PM
  • Wednesday:9AM–7:30PM
  • Thursday:10AM–7:30PM
  • Friday:10AM–7:30PM
  • Saturday:10AM–7:30PM
  • Sunday:10AM–7:30PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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