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Mark Dodge Chrysler Jeep Ram
3777 Gerstner Memorial Blvd, Lake Charles, LA 70607, United States
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Mark Dodge Chrysler Jeep Ram
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Br
Review №1

Mark Dodge is a traditional auto dealer innovating in new ways to make vehicle buying experiences better. The combination of fair price and great service can never be beat and Mark Dodge hit the “mark”. In short, they made my buying experience simple and enjoyable.Other things that make them stand out:- a virtual, but personal buying experience- delivery of your new vehicle up to 250 miles- knowledgeable and helpful staff

Xx
Review №2

Would definitely recommend Mark Dodge. I have purchased 2 vehicles from Angelo and he makes it such a good experience will definitely go back to him.

Is
Review №3

I recently purchased a 2021 Jeep Gladiator from Marks Car Dealership. It was a fresh build, and Terrell Bradley, my excellent sales associate, handled my case from start to finish. He provided exceptional customer service, even going to the trouble of delivering my vehicle to Houston even after he had a major family event. TB, as he is known there, is very professional. Always working closely with his team and me, to make sure I was happy and satisfied with all aspects of the sale.Marsh Buice was the financial representative for the purchase. He also provided amazing service, being very patient with me and my family regarding inquiries about the purchase, and working with me and my dad about how to get a better deal. We asked if he can match our bank rates, and he did way more than that, completely sealing the deal.Overall, we are very happy with the purchase, and we will definitely recommend them to others.

za
Review №4

Great team, they worked really hard to get me an awesome deal and made sure I got the best rate. Logan was my salesman, he was super nice and did an extraordinary job. Would recommend this dealer if your in the market

Da
Review №5

I recently purchased a new Ram truck from Mark Dodge, and I would highly recommend them to anyone in the market for a new vehicle. I’m not local to the Lake Charles area, and found them after some internet searching. The Sales manager Aaron was awesome to work with through this entire process, he took the time and answered my questions and kept me updated throughout the factory build process. They do not add on a lot of fees at the end of the process like other dealers do.We flew into New Orleans, and they delivered the vehicle to our hotel on a Saturday morning. This process was painless. Most documents are e-signed ahead of time, so the delivery took about 5 minutes.Comparing them to another FCA dealer we purchased a vehicle at this year, Mark Dodge is by far the best dealer we have ever worked with. When it comes time to purchase our next vehicle, we will be going back to Mark Dodge.

Ch
Review №6

Got an AWESOME Jeep from Mark CDJR and had an all around wonderful experience. Sandi, Aaron, and Marsh are incredible people that made buying a vehicle painless.

sh
Review №7

Gr8 experience with the dealership. Thanks to Sandi, Thomas and Charles who made the process of ordering to financing to delivery seamless. Very quick in giving updates and paperwork took just 10 minutes. Seamless buying experience and commitment to customer service

St
Review №8

I custom ordered a brand new ram 1500 from this dealership. Im from california and I dont think Ive ever had such a great experience with a dealership. Aaron, lucas and Thomas made everything so quick and simple. They were all very responsive and quickly answered my text and emails. After this experience Ill be sure to go through them for my next vehicle.

CH
Review №9

Hello Texas and other regions of the Country. You have been cooped up long enough and now you have the fever for that new vehicle. Head on over to Lake Charles and see the team of experts at Mark Chrysler Dodge Jeep Ram. No High pressure sales, just ask the questions and they have all the answers. The customers are always first and you buy the vehicle of your choice on your terms. Looking for a great deal, then head on over to Mark in Lake Charles Louisiana. Terrell Bradley, T.B. is the product Specialist there and he assisted me throughout the whole buying process. Thanks Terrell and all the team players.

To
Review №10

Bought a brand new 2021 Ram 2500 Laramie diesel from them in March 2021. Nobody and I mean nobody in Colorado would even come close to their price. I called dealership, great salesman, bought over the phone, no problems what so ever. Flew into Huston and they met me at the airport with the truck. Signed two pieces of paper, and I headed back to Colorado. Everyone was super nice and didnt try to play pricing games. I love the truck and have over 8,000 miles on it.I would recommend them to everyone. Best car buying experience yet in 52 years.!!Todd Stanton

Ta
Review №11

Mark Dodge has always been top notch for us!!!!We highly recommend them. Very professional, friendly and knowledgeable. They have always been just a phone call away. We own a jeep, truck and challenger from them. Thank you staff at mark dodge

Za
Review №12

You’re welcome to shop here if you like people lying to your face. If you like to be over charged for mediocre services from the finance, and sales managers this is certainly the place for you! The bank says the loan can be canceled if the dealership does it, but they refuse. So I’m here to tell you if you want a great experience, then most definitely do not buy here!

Ka
Review №13

My experience with Mark Dodge Jeep was great. My sales person, Maurice Griffin, was AMAZING! He was courtesy, informed, eager to assure my total satisfaction and trustworthy. He made my experience at Mark Dodge Jeep seamless and enjoyable. He made sure that whatever I needed was taken care of without hesitation. I didnt feel like he was just making me a great deal - which he did - but he was genuinely sharing in my experience.The Sales Manager, Otis Riggs also followed up with me to make sure I was fully satisfied with my new Jeep and the service provided. That was a nice special touch.I never felt like I was just a customer or a sell but I felt like family.Thanks Mark Dodge and staff - I love my Jeep Grand Cherokee!

Ya
Review №14

This is the best dealership I have ever encountered in my life. I’ve owned almost 25 cars from so many different manufacturers including Mercedes, bmw and Lexus. But this dealership is hands down the best ever. Wish you guys were in California. But I will always order my Jeeps from them. Worth the wait and paying for shipping by far. HIGHLY RECOMMEND

Ma
Review №15

The best car buying experience I’ve ever had. Maurice was my salesman & was amazing to deal with! Also Reggie the finance guy was amazing to deal with as well. I’ll definitely be buying from them again in the future!

da
Review №16

My saleswomen Sandi was super easy to work with, I did the deal over the phone and couldn’t be happier! She made the process simple and painless. Jason and Aron did a great job in the finance department. Thanks for my new Wrangler! 10/10 would recommend!

Ra
Review №17

Cowboy Steve took very good care of us! He was never pushy, but listened to what we wanted and made sure to find the right fit for us! We are very happy with our purchase!

De
Review №18

Thanks to Michal for getting me a 2021 ram. Love the truck. What sets these guys truly apart is the service. Truly exceptional. If your interested in a vehicle dont hesitate to reach out to Michal, hell take care of you.

71
Review №19

This was by far the best car buying experience ever. Did the application over the phone while enroute to the dealership. Arrived and thirty minutes later I was done! It took longer to set up the mopar/dodge apps than the buying process! Fast, friendly, courteous and no hassle sales. What more could you ask for?

ke
Review №20

I have purchased many vehicles in my days and this one felt like the easiest experience ever with a very good price on the vehicle I purchased and a very good trade in on the vehicles I returned. CJ was my salesman and did a very good job with assisting me and with time management on completion of sale. Finance also was an easy experience also with the finance manager welcoming me to Mark Dodge family.

Le
Review №21

We are extremely satisfied with our vehicle purchase from Mark Dodge Chrysler Jeep. From start to finish, everyone was helpful, took their time to make sure we found what we needed, and got us in the vehicle and driving off of the lot in no time at all! We were pleasantly surprised. We expected to be searching for a while due to limited availability of new vehicles nationally, but we test drove 3 vehicles on the lot and found the perfect fit.

su
Review №22

Best experience buying a car ever! Everything is so smooth and quick. They care about their customers and value their business like no other car dealer. Mine was out of state and i cant be happier!This is your dealer! Excellent Aaron Sandi Lucas Thomas etc... Thank you

Mc
Review №23

Amazing experience!! Awesome & helpful staff. 100% recommend.

Gi
Review №24

I was very impressed with the professionalism of the staff and how well they took care of me. Every step of the process went smoothly and quickly. Our salesmen even sat in the car and explained all the functions. Thank you Mark Dodge for a great experience!

Ja
Review №25

I shopped for a 4 Door Jeep Wrangler for the better part of a year online and in person around the Houston and surrounding Texas areas. I was told multiple times, by multiple dealerships, that they could only go $1500-$2000 off the MSRP Sticker price. I really wanted a Rubicon Unlimited Wrangler but the price point was a bit of a draw back for me, until one day as I continued my online search I came across the Jeep of my dreams at Mark Dodge. They were advertising a brand new 2021 Rubicon for over $7,000 off MSRP sticker price! I called and spoke to Shawn Veto and he assured me it was not a gimmick and the Jeep was available. Shawn was patient (I asked him a ton of questions!) and sent me pictures of the Jeep and was very knowable of his product. Being this purchase would be an out of state transaction, I was a little apprehensive about the process. Shawn was very upfront and explained the out of state purchasing process in an easy and understandable manner. Needless to say, I bought my Jeep and all the paperwork was done electronically without me having to step foot in the dealership. To top off my online, out of state car buying experience, Shawn Veto delivered the Jeep directly to my driveway in Houston at no charge! Even weeks after purchase, if I have a question, Shawn is still there to answer it for me.If you are thinking about purchasing a Jeep and want an outstanding deal and a no-nonsense buying experience with great customer service, look no further and call Shawn Veto

Ji
Review №26

I ordered a 2021 Ram 1500 from Mark Dodge. The sales manager was fantastic, helping me lock in a great price plus current incentives while the truck was being built by the factory. I ordered from Mark Dodge despite living three states away because they cut through the typical nonsense. Highly recommended, and I love my new truck.

Je
Review №27

Bill Lyons was great! Never once was he pushy before or durning the sale. After the purchase he called to make sure I loved my jeep and I was completely satisfied. I would highly recommend Mark Dodge Chrysler Jeep and ask for Bill.

sa
Review №28

I purchased my dodge journey here, the sales rep and mechanics are pretty cool...I would not recommend the dodge journey though because its a 4 cylinder and it has definitely had its issues...seemed like a great idea because its third row seating and great on gas milage but theres like zero leg room and if youre using the third row seating you can kiss grocery room goodbye...However they can detail the mess out of a vehicle inside and out! I wish I could utilize those services more often because kids can do some damage even if you make rules like no food or drinks in my car...They are good at repairs and they usually have my vehicle a week at most...

Jo
Review №29

Mark Dodge is always easy to deal with. I like the way they give you a good price to start with and they don’t try to add a bunch of fees to the price. CJ is always cool to work with. I’m not even a big Dodge fan but that’s what I buy because they make it so easy.

Jo
Review №30

Bought a 2021 Ram 1500 online and it was very easy and well worth it!! Steve Cellum is a very good salesman and knowledgeable about the features of the truck. Thanks Mark Dodge for a great online experience. Will continue to do business with this dealership!!

Br
Review №31

This was literally the easiest and fastest car buying experience I have ever had. Great communication and a very fast process. They even delivered the Jeep to my house!

Ta
Review №32

Just purchased my second vehicle from Mark Dodge. It was a stress free no pressure purchase. Everyone was so helpful especially my Sales man Maurice and my Finance person Reggie. I am so glad that I came back. Thanks everyone and Im loving my new Jeep Cherokee!!

An
Review №33

Brought my wife car there for an Oil Change. They are a little slow getting it in out. But over all awesome job.

Cl
Review №34

The dealership was definitely first class from the receptionist at the front door to to the salesman and management staff. They all were friendly like u were part of their own family.Billy Purvis was our sales associate was great explained what all the features were and how to use them he went out of his way to make us feel welcomed and was a great person to deal with. He made sure everything was handled before we left with the car. He made the ride there and back home which was 4 hrs total worth the ride.

Ka
Review №35

From start to finish, this was a great experience! Not the normal stress of a new vehicle purchase. Terrell Bradley, our Salesman was very friendly and knowledgeable. Otis, who worked out our trade was extremely fair. Then, Jimmy Desoto, who handled the financing was above my expectations...no haggling. Everyone involved made sure we were satisfied.

Ki
Review №36

My husband just bought me a grand Cherokee uplander 2021 If our 5 vehicle from Mark Dodge.. Robert Clestine was my sales rep.. He was super accommodating and educational.. Mr.DeSoto took care of the F&I part we left with in 2 hours.. Fast -no pressure.. this is why we keep going back for decades...

An
Review №37

The salesman “Cowboy” could answer all my questions, had patience, and most importantly did not push me to purchase something I didn’t want. The dealership had the best price on NEW and USED that I found in Louisiana. The finance department was great, made everything go smooth. I can honestly say I will continue to purchase from Mark Dodge. They offered to do everything online and delivered too!

Su
Review №38

We were searching for a nice used car for our son. At this time in our area that was almost impossible! The team here at Mark Dodge were amazing. Logan, Randy and Bill were wonderful. This is our 2nd purchase with Mark Dodge. Im sure well be back.

Ra
Review №39

CJ was a great salesman and I would definitely do business with him again.

My
Review №40

Smooth and easy process when you know what you want! I was in and out with 2 hours with my new truck.

ha
Review №41

It was a overall great experience. I was able to get in and out quickly. Billy Purvis did an awesome job meeting all my needs. I will be back to see Billy Purvis for all my vehicle needs.

ra
Review №42

Best dealership experience Ive had in my life. Purchased car over the phone after straightforward dealing with Angelo P (Sales). NO bait and switch, jerking around, hidden fees. Drove 500 miles for the best deal with honest people and everything went great! Best dealership experience ever!

Ju
Review №43

Me and my wife had such a wonderful experience at Mark Dodge today. Drove in from Beaumont to pick out a beautiful RAM 1500 Sport. Corey our sales associate and Dale Woodard the finance manager couldnt have been more accommodating. I would recommend them to anyone.

jo
Review №44

Had a awesome evening working with Joe Dearman. Was great to finally meet someone that wasn’t trying to push a sale. Everything was answered and nothing hidden. Best price and a great experience. All the people at Mark Dodge was great. Will definitely travel back to buy from them again. Thanks again.

Le
Review №45

My experience is always good at Dodge. Dustin takes care of everything and exsplains to me what was done and if anything needs to be done to keep my Ram running like new.

Ja
Review №46

After searching for over a month across the southeast for a very specific combination of features on a Dodge Ram Limited, I came across Mark Dodge in Lake Charles Louisiana through an online platform. The first thing that separated Mark Dodge from the pack was the response to my online inquiry was immediate and very specific. Unlike other companies that sent me an automated email Mark Dodge assigned a sales rep immediately Tony who was attentive to my request and stayed focused on the vehicle I wanted rather than pushing something else on me like other dealerships that try to do. The price advertised included a batch of incentives and rather than try to hoodwink me they honored all of the local incentives even though I was coming from another state.As we proceeded into the finance stage of the purchase, things continue to run smoothly and the manager worked with me to get exactly the credit arrangement that worked best for me and my business. The dealership even waited late for me to get there after I drove 5 hours to get my new RAM and I cant be happier. Youre looking for a vehicle ask for Tony and I have no problem recommending Mark Dodge!

Le
Review №47

This was the best car buying experience I’ve ever had. Prices were on point with there resale value. I did my research. Big shout out to Mikal! Great job!!! I’ll be referring friends here.

Co
Review №48

I bought my Ram 2500 new at mark Dodge in 2017 and have had it serviced there ever since . Kim does a great job of coordinating getting my truck scheduled and makes sure all the required services are completed as per the manufacture recommendations are met . The wait was short and I was on my way in no time . I would recommend Using them

Ma
Review №49

Robert, Aaron, and Marsh were all fantastic during my car buying process. Honest people, quick responses, and overall all very helpful. The dealership offers very fair and accurate pricing advertised on their website and a low pressure environment. The value offered here was so great that I had my vehicle shipped to me in NJ. I never even set foot in the dealership to conduct my business. I will very likely be back to Mark Dodge for my future vehicle needs!

Al
Review №50

I had an Issue with the Sahara that order and Aaron Ginsburgh called and explaining the bad situation and the he help me to solve the issue and to be super mad because of him Im super happy with Mark Dodge.Great company to work with,

pa
Review №51

Absolutely great experience working remotely to buy a fully loaded Ram 1500 Limited through Aaron. I just sent him a text and got the process rolling. The price was worth shopping 1300 miles away. He coordinated shipping and Ill be looking forward to buying my next one here.

La
Review №52

Excellent service in all departments. Quick and efficient. 2 THUMBS UP!!

Ke
Review №53

In the past, Ive purchased several Ram vehicles from Mark Dodge. Ive been a well satisfied customer. I feel that Ive gotten fair deals purchasing vehicle. I havent had any issues with the service department due to not having any issues with any if my vehicle . The only time my vehicles were in the service center was because of recalls issues being corrected or service for the vehicles, like oil changes are such things. My overall experience at Mark Dodge has been great and well satisfying. Thanks, Keith McCauley.

Br
Review №54

Great experience. Bought from Texas and Mark Dodge was super easy to work with. Great deal on my Wrangler 4xe too!

Mi
Review №55

I went to the dealership just to look. When I talked to Brandon he went above and beyond for me. He found the truck that I wanted and made it happen. The finance department was very helpful. All in all I would highly recommend Mark Dodge to anyone looking for a vehicle.

Wa
Review №56

Easiest vehicle purchase of my life. Factory order went smooth from start to finish and absolutely the best price in the country. Aaron Ginsburgh and his Team are extremely responsive, totally professional, and play no games. I highly recommend this incredible dealership.

Ja
Review №57

Our Sales rep was CJ Collins and he worked with us remotely with the selection of our new truck. He took pictures, answered all our questions and provided superb service. We live in Katy Tx, so this doing this remotely made the experience extremely helpful. Dale, the finance manager called us after our selection and trade-in agreement and aligned on all the numbers. Dale made sure we were comfortable before driving all the way and wanted to make sure we were happy with the result. Reggie, another finance guy was ready with all the documents when we arrived, helped us select the extended coverage that worked best for us and we had everything done in less than 1 hour. I would happily drive 2.5 hours for a service like this again. Great Team to work with!

Co
Review №58

My wife and I had a fantastic experience there! The inventory was comprehensive. The sales team was fair, honest, and no-pressure (thanks Vitto!). Finance was very helpful and transparent. All told this was my best vehicle buying experience in my 31 years of driving. Highly recommend!

To
Review №59

On June 15th 2021, my truck failed. Mark Dodge, being the closest dealership, and purchased from there, thats were I had it towed. Bc of covid, parts availability, and my experience with this 2016 Ram Ecodiesel; we quickly decided to seek a replacement truck. Searching endlessly, on Sunday we find what may be a suitable truck... at Mark. Monday, June 21st, I visit Mark early, but the line of my Service Advisor Labato was long. So I inquired about the new truck, after a quick test drive, Im pressed to Make A Deal TODAY! Numbers on the new truck are thrust in front of me. But I make clear, any purchase is contingent upon my trade. I leave Otis and the salesman, to check with my service Advisor Labato. He was still very busy. I returned to the table with Otis and salesman, and listen to them talk up the new truck, numbers wrote out in front on me. Suddenly, Service Advisor Labato appears, handing me a Work Order for $9,500.00 to repair my truck, ... we are ready to get started, would that be cash or check?... but some parts may not be available until September 28th.... My head spins, stomach sinks... $9,500.00! Nearly within a breath, the Salesman presents me with a sheet of paper detailing the purchase of the New truck, valuing my trade at $7,500.00 ( pending pay off). Sad stuff. I walk out nauseated. By end day I find myself at Navarre Ram. BEST decision of myday, month, and year!within 48 hours, Navarre Quality Service Advisors and Technicians determine that the $9,500.00 work order Mark presented me with, was all Warranty work!! The fine people at Navarre offer me $20,000.00 for my truck. I immediately buy a new new Longhorn. Im still sick to my stomach over Mark trying to steal my truck. And now, I have formed a belief, that if your vehicle has a Mark sticker... you are, have been, or will be... a proverbial Mark ( victim) of Mark. Ive apologized to everyone I can think of for ever bringing them to Mark. Many lunches in the last 7 weeks, making sure they understand . To all those I ever recommended Mark... I apologize. I cannot reach you all, to caution you. I can only say here, dont become a victim, a Mark, at Mark, yourself.

S
Review №60

I bought my first Ram truck from Mark Dodge in Lake Charles earlier this year. It has been a great experience from day one! Robert and Aaron are great people to deal with! Top notch on customer service even after the sale is completed! I will shop at Mark Dodge first for all of my vehicle purchases from here on out. Can’t say enough good things about the experience I have had.

Ke
Review №61

Where do i start about this dealership? By far the easiest car purchases I have ever dealt with and didn’t even have to leave the comfort of my living room! I would give Mark Dodge 10 stars if i could! Make sure to see Curry “The Assist Man” as he hooked me and my Wife up with our new 2020 Ram 1500 and 2020 Durango RT and made the process very easy while also educating us on these huge purchases! Thanks again Mark Dodge!

Co
Review №62

Inquired about buying a used truck. Once they saw i was interested they raised the price by $5,600 and blamed it on a typo.

mi
Review №63

This will be my second truck I purchased from Mark Dodge Lake Charles from Steve Cowboy Cellum in 2 years. Purchasing a vehicle from Mark Dodge and Steve is the most hassle free experience that you will ever have. On a scale of 1 to 10 and ten being the highest in customer service you will receive from Steve Cullum (sales), Reggie Lewis (finance), and Otis Riggs (service). I highly recommend you give these guys at Mark Dodge a look the next time you are the market of purchasing hou next vehicle, and you do it all on phone and or internet. Absolutely the best truck buying experience i have ever had, and i will go back there to purchase my next truck!

Ke
Review №64

We purchased a 2021 Jeep Grand Cherokee and a 2021 Ram this past weekend and seriously received THE BEST customer service we have ever experienced!! We have purchased a few vehicles in the past, but we have always had issues when it came to stuff being on paper vs what was said via phone! Mark Dodge is the best choice we could have made, seriously. There was no trying to throw hidden prices, etc. Terrell Bradley & Reggie Lewis worked together very quickly and accurate! All staff there was very polite as well. Terrell also took some time out of his day the next day to call and check with us to make sure we were satisfied and made it back home safely. I highly recommend them, and I simply cannot say that enough because they definitely are not your average dealership.. they go above and beyond! Worth the drive if you arent local!

Jo
Review №65

Made it simple and easy and helped through the process. Best car buying experience yet

Ro
Review №66

This is the 5th vehicle I have purchased from Marc Dodge- They know how to take care of customers! If there is a problem they jump in and get it fixed fast.

Ti
Review №67

Very knowledgeable of the vehicles on the lot and made the buying process super easy

Jo
Review №68

Great place they have the best prices on Jeep’s. Very large selection to chose from. Would highly recommend checking with them before you buy from anywhere else.

Mi
Review №69

Thanks to Kim Crochet for help when I took my truck in for service. She was very friendly, keep me updated on the progress of truck and even helped me get information on a previous issue with and oil change. Thank you Kim for you do keeping customers happy!

Sh
Review №70

We loved our truck buying experience here! Bill Lyons knew exactly how to guide us it to the right vehicle and price that was just for us! I’ve been a few places but this one went over the top for customer service! They have been there for us for everything we need even after the initial buying of the truck. The service department is awesome!

sc
Review №71

Very easy truck buying experience. Everyone was professional and easy to work with.

be
Review №72

OUT WITH THE OLD, IN WITH THE NEW!Mark Dodge was the right pick to buy my first brand new family vehicle! Mr. Thomas Loupe was the one who made our dreams come true and helped us pick out the amazing 2020 Durango GT for our first family vehicle. He did such an amazing job and he is the sweetest! Thank you for the help with getting a safe vehicle for our first kid! I am sad that I had to say goodbye to my Honda Civic but bigger things are happening and im glad Thomas made it possible!!

Ke
Review №73

Just got my new 2021 Ram 1500 Limited from Mark Dodge in Lake Charles, LA. CJ Collins helped me out tremendously with this purchase. CJ helped make this a wonderful buying experience from start to finish and everything in between. My purchase was made online and CJ personally delivered my new truck to Baton Rouge. And as far as the truck goes this is best truck I’ve ever driven. The ride is so smooth and the build quality is outstanding. The interior is like being in one of the finest luxury cars around.I love it!!!So if you are in the Market for a new Ram truck I would recommend that you highly consider contacting CJ Collins at Mark Dodge. You will get a great deal and they know how to treat you right.

Ga
Review №74

Absolutely loved my buying experience with Maurice, Ottis and Marsh. From beginning to end they were attentive, genuine and kind. The remote buying experience was top-notch. Big thanks to Maurice for coordinating the sale and delivering the vehicle!

Al
Review №75

Everyone on the team and even not on the team was VERY friendly! They helped me get into a 2021 and Im only 22!!! Please go to this dealership and see how amazing car buying can be when you dont deal with naggie people. They know how to treat people and how to be human. These salesmen are not your typical salesmen they are there to help YOU! Love this place 100 out of 100!!!

Ed
Review №76

Friendly staff and very helpful, At Mark Dodge they definitely exceeded my expectations!!

Bi
Review №77

Fixed 1st visit, on time, great service.

Pe
Review №78

Miss Kim at service desk took care of me & my vehicle with utmost respect. Didnt try to push anything extra on the service. But did advise me of up coming needs. All work was done quick & proper.

RW
Review №79

Steve /Cowboy made buying our Jeep easy and even delivered it to us. We got a great deal. I highly recommend Steve if you are interested in buying a car. He informs you about all the options on the car and returns calls promptly.We love ❤️ our JeepThanks, Steve !

Ni
Review №80

The most pleasant car shopping experience EVER!

Gr
Review №81

The salesman Robert made me a great deal. The whole process was seamless and Robert delivered my truck to my house.

fr
Review №82

Had a great an easy experience... Shelton was the best! Thanks so much!

Ky
Review №83

Purchased a 2020 Ram Limited from them. I have never seen prices so low on Ram trucks, I drove from Florida for my new truck! Logan Desormeaux did a great job communicating and even delivered my new truck to a friends house where he met me to shave 1.5 hours off of my trip.

Mi
Review №84

We love dealing with them. This makes number three for us and could not be more pleased! They have always provided us with personalized service. Our salesman Curry Collins (CJ) has been exceptional. He is patient, kind and knowledgeable. His assistance goes beyond the purchase of your vehicle. Highly recommended!!

je
Review №85

Really good prices and financial guy was very helpful. Will be bringing other people here. I work for a big company so I have spread the word on the exceptional customer service. It was literally the fastest car buying experience Ive ever had. I got there at 12ish and was out by 3 😁.

El
Review №86

I was very pleased with the service department at Mark Dodge. I was informed daily by Scott the service man as to what the situation was with my Jeep. He was helpful, informative, and friendly. I feel like he really made sure everything was done right. He treated me very well.

Ke
Review №87

Fantastic service! Super easy transaction by a very friendly team. Jason and Marsh were great from the get go. I bought the truck sight unseen thanks to Jason using his phone to send me quick pics of everything I requested. Marsh used Zoom and Docusign so I could handle the entire transaction before picking up the truck. Fastest, and most hassle free vehicle purchase I’ve ever made.

St
Review №88

I had a fantastic experience at Mark Dodge purchasing a 2020 Jeep Wrangler Willys. The salesman Tony and manager Aaron worked with my on my trades to put me in the Jeep I wanted and all was accomplished with the utmost courtesy and professionalism. If youre looking for a Jeep this is the place to go!!

Er
Review №89

Love this rig. Shelton helped me. Amazing car salesman. There wasnt a question he couldnt answer. Great dealership.

Br
Review №90

Best car buying experience ever. Saw their inventory online with transparent pricing. They had the biggest discounts on Ram 1500 trucks by far and the price I paid didnt change from their advertised price. No ridiculous dealer adds, which I really appreciated. Jason was the sales person I worked with and he got me the numbers I was looking for and we made a deal in a few hours just via texting and emailing as Im an out of town buyer. Dale in the finance department took care of all the paperwork in just a 5 minute phone call. Jason drove the truck 250 miles to meet me to deliver the truck a few days later. We exchanged vehicles as I had a trade that he drove back to the dealership. Just unbelievable customer service and cant beat pricing. Will definitely recommend Mark Dodge to friends and family and will be buying from them again.

To
Review №91

Very straight forward dealership. No hidden fees. My salesman was Robert. C and he answered every questions that I had.

Br
Review №92

Great experience with Logan and Marsh! No tricks, no hidden fees, just the best deal anywhere (and I looked everywhere) and excellent service. Worked out everything from out of state over phone and Zoom, and they even brought the truck to the airport in Houston for me when I picked it up. Would definitely recommend.

Br
Review №93

Great prices and salesmen! Really bad staff behind the scenes. I dont live locally and this has only complicated the situation. Initially I was impressed, but after the sale they have been impossible to contact. I had to drive on expired tags for 3 days before they got me new temp tags. I did everything they asked but communication has been 1-way and it is very hard to get anything done. They have zero urgency post sale to help you. They wont respond to emails or pick up my phone calls anymore. All I want is my final paperwork and the tags for my truck. Please and thank you.

Na
Review №94

Reached out to this dealer about purchasing a Toyota Tacoma and talked to sales representative about purchasing. I asked for a few extra photos of the vehicle and the salesmen said to give him a few minutes and he will send photos. After two hours of ghosting me I tried calling the dealership and they were closed. Called the next morning and spoke to another gentlemen and he told me they were in the process of selling the car the next day. Wasted my time by completely ghosting me and then replying to my text message two days later.

Pa
Review №95

Great people to work with. No Hassle online purchase.

Ty
Review №96

I buy a ton of vehicles for my business each year. We always buy local in Lafayette...But this time, Lake Charles had the vehicle I was looking for...Best price up front...No negotiations...Everything done over the phone...Even gave a fair price on trade in by giving just a few bits of information and photos...Why does this process of buying cars always have to be an exhausting experience...Well...It really doesnt if you would just reach out to the great folks at Mark Dodge...My sales person Sean along with finance guy Marsh were both top notch at what they do and were a pleasure to work with...Take it from someone with a lot of buying experience...Call them! You wont be dissapointed.

Jo
Review №97

Its was what I have come to expect from them. They were kind, courteous, and prompt. Keep up the good work!

C6
Review №98

Good cars and truck but watch out for the salesmen there like hyenas if they see you theyre going to get you lol

Bu
Review №99

I refuse to go anywhere else now to purchase my next RAM2500. I was referred to them by more than one person which is a great sign that youre in the right place. I was not sure about the online buying process but it was very simple and straight forward. I made contact with Robert on a Tuesday around noon and had the truck delivered to my house the next morning. This is the 1st place I have bought a vehicle from that I didnt feel nauseous or like I needed a shower after. No high pressure sales, straight forward, friendly, and go over and above to help. If they dont have it they will try to find it for you too...Keep up the good work Robert Celestine!

ro
Review №100

Bought 2 trucks and a Jeep from Mr Mark. 👍 Alrighty! Bought another toy for my wife. A Wrangler unlimited Sahara 😎. What a nice ride. Yeah...!

Information
100 Photos
100 Comments
4.2 Rating
  • Address:3777 Gerstner Memorial Blvd, Lake Charles, LA 70607, United States
  • Site:http://markdodge.net/
  • Phone:+1 337-419-0884
Categories
  • Car dealer
  • Mechanic
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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