Dean, is an extremely patient, informative individual. Dean will take the time, to go step-by-step ensuring that you are aware of his procedures, for repairs. Additionally, Dean presents descriptions, with very clear indicators of what hes capable of achieving via his methods. That is to say, hell explain to you what his capabilities are, versus a full body and paint shop. Finally, the gentleman has a self-imposed standard, which precludes (prevents) him from working on a job, if he cannot potentially achieve no less than a 90% improvement; This aforementioned standard exhibits quality, class & integrity!