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Mulhaupts
209 N 5th St, Lafayette, IN 47901, United States
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Mulhaupts

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Ma
Review №1

Brian did an awesome job of re-keying our locks. He was very knowledgeable and efficient and got three doors with six locks and five new keys made in less than an hour! Spent 15 minutes answering our questions about lock related issues which was very helpful. He is just the kind of service tech everyone hopes for. We highly recommend Mulhaupts!

J
Review №2

We had an urgent need in order to satisfy a regulatory compliance, and Mike and his staff responded immediately and corrected our issue. This was a huge help for us and our organization, we will continue to rely on Mike and Mulhaupts and their support!

Op
Review №3

Excellent, same day service.

Te
Review №4

Fast and friendly service.

Ap
Review №5

Quick friendly service. They knew their stuff.

Mr
Review №6

Matt, Cameron and Calvin did a great job on my alarm system install.

Sh
Review №7

When called around 11:30, there was a scheduled service from 12 to 2. I was just down the road so they dropped by and took care of me within 15 minutes of call and still made it to other service. Great job. Thank you!

Mi
Review №8

Immediate service and keys cut in less than 20 minutes total. Price was astoundingly low.

Aj
Review №9

👍

Pa
Review №10

Great job on service call. Detectors were expired. Helpful with my many other questions regarding ensuring system is running well. Very Professional and yes he wore a mask.

pa
Review №11

We always get great service here. Sean has been helping with doors for our new building, very smooth process, I highly recommend Mulhaupts.

Bl
Review №12

I ordered a lock from them only to find it online for $200 less than what they charged me. When I went in to ask them to return it they said they charge a 25% restocking fee totaling more than the lock itself online. Terrible customer service and incapable to do standard math. This company has really stuck it to me. Hopefully the owner will actually contact me back and resolve this the way it should be resolved.After making a big deal out of the situation the owner contacted me to tell me I would get a full refund And apologized for my experience. He told me their supplier was going to wave the restocking fee. Sad to see how my experience was so poor but this business knows everything there is to know about locks and if they don’t they will find out. Just double check to make sure you’re getting a good deal.

Ju
Review №13

Mulhaupts replaced the lock for my front door and did a very good job. Mike did a free estimation and gave me a reasonable price. James did installation very efficiently. They both patiently listened to my requirements. They are nice, reliable, knowledgeable and professional. I am very happy with their work.

Th
Review №14

I have had the alarm service for a couple of years and I am very happy with it. However, I recently had to call them to replace ONE BATTERY because you cannot do this by yourself. They have to.. They charged me $10.00 for the Battery, $95.00 for the service call and ANOTHER 90.00 to actually replace the battery. When I called to complain, the person I spoke to was very brusk, and told me that is just our process. If they will not teach homeowners how to replace the battery themselves, this is just a rip off!

Ai
Review №15

Had a new alarm system & skybell installed. Raymond Czupka & Kim Poynter did a wonderful job listening to the needs for our family. Our children can arm & disarm system with no issues. This has made a huge difference! I would highly recommend Mulhaupts if you are wanting to add security to your home!!

Er
Review №16

Took three service calls to get the system working right (one for sensor batteries, one to replace the backup battery and a third to replace a faulty sensor). Lightened me up to the tune of $450. The service techs were early, quick and friendly. If other problems occur, I plan to drop the system.

Ma
Review №17

We use Mulhaupts for our home security system and couldnt be happier! The staff is very professional, knowledgeable and were very accommodating to work around our schedule for installation. We would highly recommend for anybody looking for a home security system!

Go
Review №18

I received a great service from this company! Trustworthy and knowledgeable - A very happy customer! :)

Al
Review №19

Called them multiple times for about 8 months now, with the same problems. Each time I called they’re responses were resetting or bypassing the faulty door until someone will scheduled for my area. Then wow right? So good bye. Very disappointed.

Fo
Review №20

This is a great company, always willing to do whatever it takes to meet your needs.

Za
Review №21

Cut my after market car key instead of the dealership, saving me a ton of money. Cheap, fast, and worked.4 stars because the person I talked to on the phone was pretty short with me

Ro
Review №22

I operate a local business here in Lafayette. We recently had Mulhaptss Over Head Door install 6 new commercial doors in our establishment. Their staff was extremely knowledgeable and courteous from start to finish. In the world of garage doors there are a lot of choices, their staff walked us through the process of picking right doors for our application. Since my business needed to stay open during the installation, they worked diligently with me and coordinated the install through our day to day operations. The entire process was flawless. The doors not only look and operated great, but also saved us on the heating bills. Thank you again Over Head Door for your great service!!Robert M HancockPresidentBecks Auto CenterKeeping your vehicle new since 1972

Do
Review №23

I ordered a garage door from Mulhaupts a couple of years ago and never got around to leaving feedback until now. The installation was concerning from the start, when the techs rolled up with the wrong door and asked if I would be okay with it. In what world would I want something other than what I ordered? They decided to remove my low headroom tracks that were fitted when the house was built and put in some flimsy standard rails. After getting the right panels and installing them on the track, the top panel wasnt shutting flush with the door seals. I suspect this was a result of the rails being swapped, as the other door was perfectly straight and was flush when closed. So we had to do some nonsense with the new seals and bend them in to meet the top of the door. Overall not thrilled with the workmanship, but the price was right. I guess you get what you pay for.

Ke
Review №24

LADY WHO ANSWERS THE PHONE WAS RUDE AND CUSTOMER SERVICE WAS HORRIBLE!

Ni
Review №25

Paid multiple service calls for them to repair the doors. Never did get them locking and when I called 2 inform them that they never fixed it they said they would have to charge me again to come out.Couple hundred dollars for no gain at all. Im a regional manager that deals with contractors all day long so I know bad business when I see it.

C
Review №26

Always top notch service!

Ri
Review №27

There were initial issues that caused me to leave a poor review, but after speaking to the owner, I believe those issues have been addressed. Thumbs up.

Jo
Review №28

Not thrilled with their work

Information
7 Photos
28 Comments
3.7 Rating
  • Address:209 N 5th St, Lafayette, IN 47901, United States
  • Site:http://mulhaupts.com/
  • Phone:+1 765-423-2610
Categories
  • Door supplier
  • Locksmith
  • Fire alarm supplier
  • Garage door supplier
  • Security system supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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