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Doghouse Computers
1514 S College Rd, Lafayette, LA 70503, United States
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Doghouse Computers

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Sc
Review №1

The knowledgeable, friendly staff solved my issue in under an hour. I was also pleasantly surprised by how reasonable their rates were. Will definitely be going back for any future computer service needs!

Ch
Review №2

Incredible experience. I will certainly be using them again. Very friendly staff and were able to solve my problem. Thanks again!

Ha
Review №3

Very helpful and knowledgeable staff!

Di
Review №4

Brought in a Dell laptop. Was told it needed a new battery. Battery replaced and computer taken home several days later. Worked fine until a large demand is placed on the computer like video editing then the computer displays an error code and if unplugged will turn off. Googled the problem, solution was to reset the battery. Once done laptop works 100% prefect until the same video demand is placed on the system.Returned to Doghouse and was told I had the wrong battery and needed to purchase a new battery.They would not honor or stand behind their work.I have another example of having to go behind them after having a computer repaired.I cannot in good faith recommend them as a professional repair center.They are not even good part changers.

Li
Review №5

JEFF at doghouse computer is awesome thank you very much I will recommend you to family and friendsSINCERELYLINDA G SOLOMON

Pa
Review №6

Honest, knowledgeable, and will go out of the way to help.

Ja
Review №7

Same day great service and price !!!

;-
Review №8

Best around. Always had computers from the box stores, always had issues. Then I had these guys build me a computer and never looked back Thanks Team Doghouse !

Bl
Review №9

They saved the day! Had our server crash today, and I was back at it in no time. I got a great deal on a Dell Tower, and their Tech Zach was super helpful. SHOP LOCAL!

Ca
Review №10

The staff was extremely friendly and helpful. I spilt water on my laptop and Brandon was able to fix it within minutes for a very small fee! Everywhere else I tried, estimated several days just for a diagnosis. I highly recommend.

Tr
Review №11

Got the power supply I needed, quick twenty minutes.

Kr
Review №12

Very friendly and great service! Highly recommend

Ny
Review №13

Regardless of my computer being a hassle to deal with they tried to figure out a way to fix it and charged me nothing when they knew nothing could be done, they kept me updated and informed constantly.

Mi
Review №14

Was a little nervous trying out a new company for computer work. They knew what they were doing and actually charged me for the time the computer was worked on, rather than artificially inflating the numbers.

Na
Review №15

The person who helped me was Karen. She was amazing--courteous, good listener, extremely knowledgeable, kind, cared about me as a customer; and every other super nice adjective I can think of!I felt the Team Viewer method method was extremely helpful to me. I would recommend Doghouse Computers to everyone I know for all computer issues, and I am extremely happy to have called them!!!!

Al
Review №16

This is the third time I have gone to Doghouse. In desperation after 5-6 hours online to Geek Squad, trying to reconnect my computer to a new router, and after going in to Best Buy for help, I went to Doghouse, where they plugged in an inexpensive gizmo that reconnected me in no time at all. They are a priceless resource!

ka
Review №17

They looked at two computers for me but they were not fixable..

Br
Review №18

Needed a screen for my laptop. Was fixed up before I had arrived, I had called the day before and they knew what I was needing. Thanks for the fast service and would that to thank everyone there for helping me get my computer back up and running. Would recommend them to anyone and if I need anything they would be the first to call.

Gl
Review №19

Doghouse Computers has a wealth of knowledge that they used to quickly and easily diagnose most computer problems. I am an IT professional myself and I have no problem referring people to them for any sort of system issues.

Ch
Review №20

They had the small obscure party I was looking for that no one else had! Kudos!

St
Review №21

I brought in a Toshiba table to have the battery changed. In further diagnosis it was found not to be the battery.The owner Nick was very professional and his customer service is SUPERB!As long as Nick owns it they have my future business!

te
Review №22

Went in for and HP laptop starting to come-a loose at the hinges. Stephen Hernandez, as Im sure they are in that particular business, was very honest and fixed what was at the time loose screws under the rubber feet. Did not realize there were screws under there, have to pry the feet away. I am going to go there for computer repairs from now on. I will also likely purchase future computers, new or refurbished, from there rather than the intolerable worst(best)buy. Honesty goes a long way in my book, great job Stephen ! Oh yeah, and they repair LCD/LED televisions as well

El
Review №23

Knowledgeable staff, very upfront pricing and timely work. Everything you should expect from a local business and more! I definitely recommend!

Ka
Review №24

Great Customer Service! Bring my comp everytime & anytime theres a problem! Very Honest & Affordable!

Br
Review №25

Very nice and AWESOME service!!! My thumb drive broke and got bent and they were able to recover all of my information for a very reasonable price! Highly recommend:)

Jo
Review №26

He owner goes above and beyond the call of duty for his clients. Ive had several machines built by doghouse and years later they function as if they were new. Very smart employees and amazing customer service

Ca
Review №27

I went into Dog House with my computer after using Iyogi support and another local service who took online control of my computer. My computer was still giving me fits and was only 8 months old.After leaving Dog House with Jason working his magic, I have worked for two days now and have not had ONE CRASH, NOT ONE IOTA OF PROBLEMS.Thank you Jason and Dog House Computers!

An
Review №28

Every time I shop here, I am impressed. After a long day monitoring our business phone installation, I found that we needed a PoE switch. I called DogHouse and told them what I needed. Ten minutes later I was back at the office with the switch .

Li
Review №29

Great group of guys there always take care of us.

St
Review №30

Hands down best service around. Couldnt have asked for better service. Will return for all pc needs in the future. Keep up.the good work guys....

Ra
Review №31

Best experience EVER!!! Very professional, polite, and the return time is fast. I would recommend DogHouse to anyone!

Ha
Review №32

On 10/22, I brought in my computers and wanted diagnostic work done, I was promised the the very next day (Friday) or the following Monday. When I called Monday around 4 pm, I was told Tuesday or Wednesday, then Wednesday turned into Thursday/Friday. Today 10/30 I called at 430 pm and it would be Monday or Tuesday.No, Im not waiting 8-10 days for a simple diagnostic test. This isnt medicine nor litigation, so I went by to get my computers and the staff were polite, but very unconcerned with business leaving.That is not how I do business, so here is your one star review. I hope the owner sees this and makes some changes.

Ro
Review №33

Great place to find what you need with computers, I had a really good experience with them and was very satisfied with their service.

Co
Review №34

Needed a screw for my laptop. They fixed it for no charge in under a minute. Will definitely return

Ma
Review №35

I spilled probably a half of a cup of water on the top of the keyboard of my MacBook Pro with Retina display. They said it would take about 2 weeks and they completely fixed it within a week and a half for only $200!! I thought it was completely broken

Jo
Review №36

Very professional, courteous and knowledgeable service. I was waited on as soon as I walked in. Took less than a half hour to resolve my computer problem.

Li
Review №37

Customer service was very good.

Ko
Review №38

Same day service with employees who are experienced in answer and dealing with customer problems. I highly recommend and would do business with again.

Do
Review №39

Best personal service in Lafayette, hands down. Dog House is #1

Ga
Review №40

Service was upfront and clear, they really care about your computer needs and are willing to help!

la
Review №41

Best shop to fix computers in the acadiana area

Gr
Review №42

Took my LT for a screen issue, they said they could not fix it and i needed to send to HP. And handed me a $150.00 bill, i under stand to stay in business you have to make money but to get nothing but a bill is not the way to do business in my book and would not bring another thing to them if they were the only store in town.

Na
Review №43

Love the team there, Steven Hernandez rocks! Exceptional and fast customer service.

Ke
Review №44

I was getting very discouraged when i couldnt figure out what was wrong with my custom build pc. after taking it to several places and reordering parts, i decided to bring it to doghouse computer repairs. honestly, i shouldve looked into bringing my computer here to begin with. the employees are so nice and willing to help out with any problems or questions you may have. they figured out the true issue with my computer and even went beyond that to show me what i needed to do next. 110% recommend this place for any electonic needs! very helpful for such a small price!

Ju
Review №45

Super helpful 👍

Ja
Review №46

Needed a PSU that day so could not wait for one to ship. found these guys online after no luck at Best Buy and called them. customer service was OK I guess although not very knowledgeable. got over there and found the very minimum wattage psu I needed for a 200% price mark-up. absolutely ridiculous. will never go back.

Me
Review №47

Do good work on computers

Information
5 Photos
47 Comments
4.5 Rating
  • Address:1514 S College Rd, Lafayette, LA 70503, United States
  • Site:http://doghousecomputers.com/
  • Phone:+1 337-289-9153
Categories
  • Computer store
  • Computer repair service
  • Electronics store
  • Used computer store
Working hours
  • Monday:9AM–4PM
  • Tuesday:9AM–4PM
  • Wednesday:9AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–4PM
  • Sunday:9AM–4PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Onsite services:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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