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Rooms To Go Furniture Store
3550 Ambassador Caffery Pkwy Ste A, Lafayette, LA 70503, United States
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Rooms To Go Furniture Store

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Te
Review №1

Tyler Hebert was amazing & very helpful in taking my thoughts & pulling together a beautiful living room set for us. Excellent customer service ! Teri Fruge

Ju
Review №2

Thank you Brittany Frank!Hubby & I had a very limited amount of time. Miss Frank provided “on the spot knowledge” of the Items that we were interested in! Sale in less than 15 minutes! ROOMS TO GO is lucky to have you! We will be back! ~ Mr. & Mrs. Ernest Celestine, Jr.

De
Review №3

We came to get furniture for our kids room. At first we thought it was expensive to shop here.it really isn’t. Our salesperson Tyra Gray did a phenomenal job. She was very patient. She explained everything to our understanding. We decided what our best deal was and went with it. Such a great experience. We would recommend asking for her if anyone is looking for kids furniture.

Ro
Review №4

Donyell was courteous, helpful & knowledgeable.Listened to exactly what I needed, then found a great solution. Appreciate the friendly attitude and attentiveness. I’ll defiantly be back again!

Ho
Review №5

Taylor Hebert was exceptional!! We were apprehensive about furnishing our new apartment after losing our previous apartment in Hurricane Ida. Taylor was patient, understanding and knowledgeable. He streamlined the process so we could efficiently find the best furniture for our family that was in stock. Taylor answered all of our questions thoroughly, and took the time to provide all options so that we could make the best decisions. Thank you Taylor and rooms to go for giving us an awesome experience in this difficult time! We will definitely be returning!!

Ka
Review №6

Working with Tyra Gray was such a pleasure. She was able to help me with my decisions and clear up some things for me that I wasnt sure of. Great person to deal with.

Sh
Review №7

I finally took the time to do some in-store shopping today and I am pleased to say how stress-free my experience was because of Alex. Alex was the store associate who provided great customer serviceHe was knowledgeable about the items on display and took the time to answer all of my questions. He was also friendly which made the time go by a lot faster than I anticipated. Thanks a million, Alex and keep up the great work! I would not hesitate to shop at Rooms To Go again because of Alex and his commitment to making every customer feel welcome, comfortable, and satisfied with each purchase as demonstrated today.

Ca
Review №8

Tyra was a very helpful associate! I’ve visited the store several times and was ignored! Yesterday I met Tyra and she was very helpful and patience. Answered all 100 questions I had. I came back today and was very confident in my purchase! We left very SATISFIED!

an
Review №9

Visited this showroom 3 times in the past 4 months. 2 of the three times I made a purchase. I was fortunate enough to get the Same customer service person, Taylor both times I made a purchase. He was outstanding both times and made my shopping experience so pleasant. Both times I had tons of questions about the items I was purchasing and Taylor took his time explaining every answer and was patient. I am not the easiest customer to work with because I might choose something and change my mind 3 times before I check out. But this guy is the best! He really made me feel like I was his family.

Do
Review №10

Shyn was great! She took the time to explain everything to us and was very helpful. Go see her for great customer service!

Ka
Review №11

Tashyna was absolutely amazing and gave us the best deal and help us so much. Recommend her if you are looking for new furniture

Lo
Review №12

Taylor is the best sales rep there.He’s so sweet and very understanding and tries everything in his power to make sure the customer is beyond happy and satisfied. He even makes up for others mistakes and makes the customer feel heard. I loved the service he provided and will definitely recommend him 🤗

Fe
Review №13

Carl done a great job. He was very knowledge, attentive and patient. I recommend him as a salesman to use.Try a help us in Room to Go Kids and she was Awesome! She puts her all in all in what she does. Ask for Trya when you visit.

Jh
Review №14

Hunter in Rooms To Go & Tyra in Rooms To Go Kids were awesome! They were both very knowledgeable about the store and different products. & most importantly they were patient with me and my children. I will definitely be back and I highly recommend the 2 of them. I am very pleased with their service and my new sets! ❤️

Ia
Review №15

Tasha gave us outstanding service and was very patient with our shopping experience. Thank you for assisting us with our new home.

Er
Review №16

Carl help me for the 2nd time purchasing with rooms to go will be back to get my new bed set great service as always he is a joy to work with

Ti
Review №17

Carl @roomstogo is a phenomenal salesman’s. Pays attention to every detail and specifications of his clients. Go see him try o day you want be disappointed!!!!

Je
Review №18

Tasha was awesome! So helpful and patient with the us while we made our decision.

Ti
Review №19

Carl took his time and found the right exchange sofa that my family plan too enjoy it for many years

Ro
Review №20

Donnyell was awesome. Excellent customer service. Highly recommended

Al
Review №21

Taylor H. was the best sales associate I’ve ever dealt with. Very knowledgeable on the many different fabrics and color schemes. He helped me pick out a full set of furniture for my vacation home. 100% would recommend him and will definitely work with him in the future.

Re
Review №22

Carl was amazing sale person was able to get everything I needed ands same me money.

El
Review №23

Brandi Lyles was a great salesperson. She really knew a lot about the mattresses. I was going in to look at a much cheaper mattress but ended up with a much nicer mattress after she kept up selling me with more and more knowledge about the different mattresses. I would highly recommend her.

Ru
Review №24

Carl was awesome and made our buying experience so easy. We will definitely be back for future purchases.7/21/21 - I logged all the way back in to update this to add the customer service has been amazing. The delivery team was the best Ive ever encountered. A great piece of furniture to top it off! I highly recommend this store and will definitely be a return customer.

do
Review №25

I came in today really just window shopping and my mind was changed. our sales associate (Tyra) was lovely just to converse with. Super helpful, super intuitive, and extremely sweet lady! I am very happy with the purchase that I made today because I will be moving soon and Tyra really helped me get set up!

Da
Review №26

Carl was absolutely fabulous as always! I’m a returning customer and will always wait for Carl to assist me! He is Quick to always answer my questions, knows the products in the store very well and has a great Happy attitude!

An
Review №27

Airin and Tyra were extremely helpful in my mattress search. I knew I wanted to try 2 specific types and I was immediately directed to them and shown an alternative to consider. Despite a few technical difficulties, beyond their control, they were quick to get the issue resolved and set up delivery that was convenient to my schedule. Great, friendly service!

Me
Review №28

Ryne was so helpful! He asked me questions, he made me feel comfortable with all the questions I had, he made sure he understood what I wanted & needed, and he made my experience very smooth! I really enjoyed making my purchase with him today! VERY PLEASED!!

Am
Review №29

Carl Jason was great. Great custom service !

Sc
Review №30

Tyra was awesome and very helpful! She made our visit to your store a delight. We will definitely be back, and hopefully she will be available to help us again.

K.
Review №31

We met Andrew @ Rooms To Go right after hurricane Laura took the roof off our apartment in Lake Charles It was an emotional and frustrating time for our little family. He made everything so simple. He helped when we asked questions, if he didn’t know the answer he did the research to find it. If we wanted a minute to talk over our options he gave us room to do so. I’ve never really cared for salesmen / saleswomen, most of our experiences have been with pushy “you have to do this” people. Andrew was none of these things he offered payment options, service options, walked us through the pros and cons. Never made us feel dumb or that we were a burden, it was all the same to him. Never rushed us on anything. I will forever, be grateful for that kind of service at one of the hardest times in our lives. So because of that as we are expecting our first child later this year we went back to Andrew to find furniture for new little additions room. As before he did not disappoint was still extremely helpful and hope to continue to do business with this establishment as well as this valued employee.

bi
Review №32

My wife and I went to Rooms to Go to buy a living room set and a bedroom set. We already had the living room set picked, but we weren’t sure about the bedroom set. Our salesperson, Tasha, was very helpful with our selection. She got an idea of our likes and dislikes and she was able to help us narrow down our choices. She made suggestions, but did not try to push us into buying something we did not want. She was very knowledgeable about the products in the showroom and was very easy to work with when it came to financing our purchase. We will definitely go back to Rooms to Go for future home furnishings.

F.
Review №33

I would like to thank Ms. Brittany Frank for the amazing furniture buying experience. Fast and efficient service, which isn’t achieved without professionalism and being knowledgeable about your products. Will furnish my next property with her and her only. Thanks again

Pa
Review №34

Carl Jason was a huge help to me and my friend today! Great help without being overbearing. Very happy with the new couch we got!

ph
Review №35

Good stuff, good sales man always ask for Donyell

No
Review №36

Ryan was very helpful, helped me and my husband make a great easy and fast decision regarding our new mattress purchase!! Definitely liked how soon he approached when we first came into the store felt very welcomed.

Ju
Review №37

Carl was fabulous!!! He was very helpful and a pleasure to work with.

Ma
Review №38

Tashyna was so helpful with picking out furniture and made the process very easy. She picked out exactly what we were looking for and was willing to communicate and help us out even after hours. Highly recommend asking for Tashyna if you are in the Lafayette area. Thanks again!

Ja
Review №39

Alex did a great job helping me make a decision and answered every question I had. Made everything from the customization to financing easy to understand. Very professional and friendly.

El
Review №40

Carl provided excellent service. I found exactly what I was looking for quickly and easily. Definitely recommend this place..

Pa
Review №41

Carl was absolutely amazing! We knew what we wanted and he had us taken care of within 15 minutes! Easier than buying online!

As
Review №42

Brittany Frank is a character! Such a joy to be around. She’s quick, yet efficient! She knows her stuff. She’s been with the company for 7 years and she is the #1 salesperson there. If you want quality service ask for her!Sn: If you have back problems, buy a Tempurpedic from her! I love it!

Ar
Review №43

Donyell was wonderful. Great customer and very knowledgeable.

Mi
Review №44

We had an amazing experience with Donyell. He was patient, as we shopped for 4 hours, was not pushy and answered all of our questions with ease. Thank you so much for helping us today!

Mi
Review №45

Tyra was absolutely amazing! She was patient, caring, and helpful. She took her time to explain everything, and I truly value her customer service!

Ik
Review №46

Alex was an amazing sales person. He made our shopping experience wonderful. Got everything we wanted plus more.

La
Review №47

Tyra & Airin we’re extremely helpful, knowledgeable & enthusiastic!

Be
Review №48

Carl provided excellent service in showing us various mattresses & explaining the difference! Thank you!

Dw
Review №49

Brittany Frank was absolutely great! Very informative. I would recommend asking for her to help you with any purchase.

Br
Review №50

Tasha was fantastic to work with, her customer service was the best. Because of her attention to detail and help we will for sure be repeat customers. Thanks for everything Tasha.

Re
Review №51

Tashyna Jimerson was a great help today, timely and knowledgeable I would recommend her service’s to family and friends any day .. Thanks again for fitting me in on a tight schedule/ window availability.. Have a bless and great day..

Bl
Review №52

Donyell was a great help! Definitely use him! He will help you as long as you need and was very nice!

Sh
Review №53

Carl was very professional and so helpful in helping me choose the right furniture based on my needs! Would definitely recommend to everyone!

Ra
Review №54

Carl was super helpful when helping me pick out furniture for my new apartment! He was very informative and detailed with all of the information!

Be
Review №55

Taylor Hebert helped us and he was fantastic. Very patient and knowledgeable. Loved the selection and prices.

di
Review №56

Carl took his time too sell me the perfect love seat and rug too match sofa I got with him a year ago !!! Always great service

He
Review №57

Tyra was wonderful when working with us to purchase my son’s birthday bunk beds. Definitely recommend

Su
Review №58

Tyra was helpful and friendly, instantly putting us at ease. She made sure we got the bed we wanted. GREAT job!

Kr
Review №59

Brittany helped me with my purchase today. She was very patient and helpful with all of my questions about picking the best mattress. Never pushed a sell and was very personable. Best experience I’ve had with a purchase of this sort. Go ask for Brittany, you won’t regret it!

Ga
Review №60

Tasha is my Rooms to Go tour guide. Shes been enjoying this location for 4 years and it shows! She listened to my interests and took me directly to the quality furniture that I purchased. Take it from me, the right CHOICE is Tasha for all your furniture needs. 😉

Ca
Review №61

Carl was the best salesperson ever. I walked around and looked for a while on my own. I couldn’t find what I was looking for. Carl asked if I needed help and he helped me pick out the perfect mattress and box spring for my guest room. Then I mentioned I couldn’t find any dressers that I liked. He showed me a dining room set and explained that they also offered bedroom furniture in that collection. It was exactly what I was looking for. He was so helpful and knew the merchandise very well. I would recommend you ask for Carl when you go into the Lafayette store. A very pleasant experience.

Ch
Review №62

Brittany Frank is amazing! So helpful and efficient! If I ever need anything I will be back!

Da
Review №63

We just had a wonderful shopping experience with Yolanda today. She was so helpful and experienced and a joy to deal with. Great customer service! Over the top! Once again, Rooms to Go delivers! Thanks so very much!

Jo
Review №64

Great place that has what you need for your home. And the service is top notch. I highly recommend to have Tasha help you.

Ab
Review №65

COME SEE DONYELL! he was so professional and courteous. He made sure we knew everything about shipping and we get our new set NEXT WEEK!

Na
Review №66

Ryan did an amazing job of giving me all the requested information on various mattresses and adjustable bed frames. Went out of his way to make sure we got the best deals and we even got some awesome new pillows out of the deal. Super satisfied with my experience and my purchases!

Mi
Review №67

2nd time we have shopped at the Lafayette store. Brittany was fabulous. She knew the answers to our questions and was patient as we tried and looked at a whole new bedroom set including a mattress. Customer service is important and she was excellent.

Ja
Review №68

Tyra was very helpful and polite, she also was persistent in finding something to satisfy my taste I appreciate her efforts and I was very satisfied with her customer service service skills

Am
Review №69

Carl and Jeremy were so awesome in helping us find our perfect living room furniture! Thank y’all so much

Da
Review №70

Donyell is fantastic at his job! Streamlined purchase Great customer service! Thanks

br
Review №71

Came to rooms to go recently and was very impressed with the selection. Brittany was my salesperson and she was incredible. Very helpful and made lots of good suggestions.

Ci
Review №72

Awesome experience..!I come whenever I am in the need of quality furniture AND quality service..!Ryan Simon is who I ask for by name..!

Ma
Review №73

Taylor was very patient and knowledgeable when helping us around the store. He answered all of our questions and took his time explaining everything in detail.

Te
Review №74

Great prices service could be much better though especially delivery service. Ordered a couch for the Fourth of July sale, didn’t get delivered until the Labor Day.

Ha
Review №75

Alex was a tremendous help today with picking out a bed set! We are very pleased with our order and service!

Ti
Review №76

Mrs.Gray was very helpful. Very knowledgeable of her department and polite. Definitely will be back to make a purchase!!!!

Ma
Review №77

My wife and I had been shopping ALL morning and I think she was about over it because of the haggling on prices and back and forth games you play trying get somewhat of a good deal on furniture.First off.. there’s no haggling on prices and the prices are reallly great compared to what we have been looking at all morning.Second.. She was extremely nice and very helpful and I’m so pleased with our purchase!

Ju
Review №78

Zero care for your time your time. Don’t waste your time.

Al
Review №79

Tasha is an amazing sales woman!!! I LOVED having her help me pick out new furniture for my house!

Ca
Review №80

Ryne was amazing! He listened to all of our wants and delivered! We will definitely use them again!

Kh
Review №81

Mr. Donyell Young has patience, and is very professional! l changed my order 4 times and walked out very pleased, with my new furniture!

li
Review №82

Tyra was an awesome help. She went beyond to help me make my purchase. Very informative and friendly. Thanks a lot Ms. Tyra

Aa
Review №83

Had a great experience in the store. tosha was extremely kind and polite. i definitely recommend anyone going to this store to find her.

Da
Review №84

Purchased a couch and loveseat set from here today. It’s absolutely perfect for our apartment! I can’t wait to get it. Our sales associate Brittany Frank was wonderful and helped us throughout the entire purchase.

Je
Review №85

Yolanda was great! I will definitely be back once I settle into my new house to buy more and work with her again. She did not pressure for a sale, was very knowledgeable of the product, listened to what I was looking for, and pointed me in the right direction. They buying process was simple and went quick once I decided on what I wanted.

Na
Review №86

Tashyna was an excellent associate to work with. She understood what we were looking for and we walked out of there extremely pleased with our purchase and the service she provided.

Bu
Review №87

Taylor Hebert was wonderful to work with. He helped answered all our questions without us feeling pressured. He allowed us time alone to shop and then joined us answering questions and completing the sale. Great job Taylor!

Pa
Review №88

Tyra, was great! Helpful, polite, and informative. I would definitely shop with her again!

Re
Review №89

Carl was great at helping us find exactly what we wanted! The customer service is excellent!

Ap
Review №90

My first time going to Rooms To Go and Ms. Yolanda Angelle was so wonderful and patient. They need a lot more sales people like her. Be Bless Ms.Yolanda!

Be
Review №91

Taylor is very knowledgable of the furniture and did a great job finding what suited me best with the information I gave him. The search for the perfect mattress and the best recliners did not take long because of his great salesmanship and knowledge of all of the furniture in store. I will be back for his help for my next purchase.

Lo
Review №92

Alex was our sales rep and was awesome! Highly recommend asking for Alex for all your room to go needs!!

Na
Review №93

Lee Martin made my experience absolutely amazing! He dealt with me and my crazy with class. Very professional! If you are shopping Lafayette, ask for Lee. Thanks for making my experience quick and hassle free. Cant wait to enjoy my new furniture

Ta
Review №94

Carl was very friendly and helpful. He helped me find exactly what I was looking for.Definitely recommend heading to Rooms to Go in Lafayette for all of your furniture needs.

Br
Review №95

Looked at a new dining room table and a wonderful and knowledgeable saleswoman named Tasha was extremely helpful, she also knew the inventory well and I will likely buy a bedroom set as well. Thanks again Ms Tasha

je
Review №96

I had great experience at Room To Go. Mr. Donyell very kind and patient with all the questions I may have had. Thanks Mr. Donyell for everything!

Sh
Review №97

Carl did a wonderful job with quick and proficient service!

co
Review №98

I went in looking for a bunk bed, and was able to find the perfect fit for my sons room. Thanks to Alex who was very helpful, patient, and kind!

Sh
Review №99

Carl Jason is the best. Very helpful and answered all questions we had.

Me
Review №100

I went in to Rooms To Go in Lafayette and was helped by a nice young lady named Tasha. She was very friendly, very knowledgeable, and incredibly helpful. I am completely satisfied with my purchase and my shopping experience. 10/10 would recommend to go see Tasha!

Information
61 Photos
100 Comments
3.8 Rating
  • Address:3550 Ambassador Caffery Pkwy Ste A, Lafayette, LA 70503, United States
  • Site:https://roomstogo.com/stores/louisiana/lafayette-showroom-609?utm_source=googleplaces&utm_medium=localsearch&utm_campaign=googleplaces
  • Phone:+1 337-347-5123
Categories
  • Furniture store
  • Bedroom furniture store
  • Furniture accessories
Working hours
  • Monday:11AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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