Very helpful and knowledgeable about any questions you may have!
C & R Collision was extremely helpful, always responsive and communicative regarding the status of my car, and went above and beyond to make my overall experience go flawlessly.
I backed into a poll this morning and dented my rear bumper. Ive used C&R collision before so I know they do awesome work. I made an online appointment and was able to get an estimate same day. Karl Hukins was my estimator and he is such a wonderful guy with a good spirit. He is a great asset to this company.
Parts off my car was stolen while at this repair shop and management wants me to pay for it or file under my insurance. Like they dont have a responsibility to protect other peoples property while in their possession.
This was a great experience!! Excellent service very professional, and friendly. They were on time with the work and kept me very informed with text messages. My paint and body work looks like it came from the factory. Very trustworthy, honest company. I highly recommend them and wouldn’t trust any other body shop. You can’t go wrong using them.
Customer service is EXCEPTIONAL! ALL staff were kind, friendly and patient when explaining everything! They had my rental ready for me at shop making it so convenient! My car looks AMAZING and they finished it early!!!
C&R repaired the front end of my new 2020 F150 after a wreck(not at fault LOL). I had less than 1000 miles on the truck. C&R’s paint work and fitment is better than factory! That should tell you everything you need to know about their workmanship. Office staff, manager and owner are hands on, extremely knowledgeable and passionate about what they do. I’m a very, VERY particular person with high expectations and attention to detail. I highly recommend C&R Collision Repair and they will have my business should I need it in the future.
After reading reviews on all of the shops around Lafayette, I decided to trust my car repair with C&R. I am happy that I did. The work was done perfectly. And, equally as important, they know how to treat people. (I dont put up with rude business owners. Theres no reason for that.) Their customer service was amazing from the minute I stepped in the door. I was greeted by friendly people and sent off the same way. I had plenty of choices and Im 100% glad that I chose these guys. To the C&R team, you guys know how to run a business. Keep it up. Thank you.
Has taken care of my repairs more than once and is a great part of USAA repair services. Very nice staff and a clean facility. Text message updates on the status of your vehicle is very helpful
Fast service so far.
Great quality work from C&R Collision Repair. The staff was very friendly and helpful throughout the entire process. My car was ready on time and looked good as new!
Awful experience. Went to pick my car up 3 times, and the work was not completed properly. The owner was RUDE! I ended up having to bring it to another repair shop for the work to be completed properly. USAA was not happy with this shop at all.
Very professional staff and the quality is excellent!
Very professional and friendly. I would highly recommend them.
Very professional. Great people.
I was so impressed with the customer service and the first class service i received. Everyone is very nice and very professional. First class operation i have been telling everyone about C&R. I have been to a few shops in town. They can not compare. 5 stars. Am still just saying wow!!!! The best part i like was the text messages for my car.
Amazing service and amazing staff talked me through the whole process and was always informed if any delays accrued I would definitely recommend this place to someone and use again myself if needed!
Great customer service!!!Did a nice job on car body work.
Used their services to paint a new bumper. The finish was amazing and the paint match was on point. Couldn’t be happier with the outcome!
Very clean and professional. Im assuming their work is just as good as their appearance!
Very friendly staff. Very clean and professional work. Pleased with their work.
C&R did a great job on front bumper, grill, and hood repair/replacement. Was a small miscommunication on expected completion date. The manager took care of everything and provided me with a rental, and they even picked me up from work and went above. Great shop, friendly staff, taken care of business.
They were very professional and very long-suffering with a grumpy middle aged Veteran like myself who has to have everything done just right. Very nice shop and people.
The B E S T🧡 my repairs were like brand new. Like nothing ever happened. Lol
This was the only place that repaired and replaced my car thoroughly inside and outside. Excellent conscious team
Clear communication and easy to work with. They kept me informed the entire time and let me know when things changed. If I have another unfortunate event I will definitely be going here.
I went to this place because I read the good reviews, but when I arrived I addressed what I needed done.. Mike wanted to do a whole different repair on the car just to receive more money for it! My mother called him to let him know exactly what we wanted done to my car and he didn’t return her call. My mother called again and he said “Someone else can snap that piece for you guys, but we do not do this kind of work over here”. It was just very unprofessional.
Very very nice people
Kind of expensive thou.
Great customer service. Fixed my truck and kept me updated during the repairs! Very satisfied!
Unfortunately, we have been to this place more than we would like being it is a collision repair place. But, I would not bring my vehicles anywhere else. I consider them family because they treat me like family. Best place ever. I have sent three of my closest family and friends there and they were just as satisfied with the service!
C & R, not only made my 2005 car look brand new, they took the time and fixed additional scratches and marks in my paint free of charge. They were honest and prices were fair. 5 stars all the way!!!
Friendly service, fixed my dent and left my car looking great
Brought my company rental truck here for repairs, they did an excellent job on doing the repairs, they kept me informed of the progress of the repairs throughout until completed, it was delivered to me exactly by the time stated that it would be complete. I would definitely bring my vehicles here again for repairs if needed and highly recommended them to anyone looking for a good quality place with great service to have their vehicle fixed. ☆☆☆☆☆
This place was very helpful! I was up to date with my car progress, the place itself was clean, the staff was friendly and hospitable and able to answer my questions, very patient. When I got my car back all was great! The shop even fixed another issue on the car thatd been bugging me, which was not on the to-do list. If I find myself in a bind again Ill be coming here!
Impressive new shop and it now has ample parking for customers to check up on or pick up their cars, on cement instead of gravel/oyster shell.Nasty when its wet, and easier on fresh paint. 😉
Great repair job on my truck!Kept me up to date on status of repairs as well.
Fast friendly service. Place clean and inviting. Everyone is courteous.
Fantastic service and work! Everything was very streamlined, and I was always kept up-to-date on how my vehicle was doing. They were very helpful in making the experience as painless as possible.
Excellent work performed here by experienced knowledgeable professionals. Guaranteed body repairs from guys you can trust. Additionally pricing is also competitive and fair.
Great customer service
Great service
Great place and honest
Great work to fix my van. Professional and delivered on time.
Waste of time..
I dont think its ever fun to go to a collision repair shop but these folks are very knowledgeable and helpful
Took care of everything with my car issues
Didnt go
Great service
Customer service was great
Excellent work