Quick to get helped. Great customer service and speed getting my parts. Also I went in with my son and they always treat him great. Hes 5 but always feel welcomed

They were so helpful. They will help you put your light bulb in if you ask, and with a smile. Nice people.

Very professional and helpful I get all my parts there been going there for years also have a great point system that earns you 20.00 $ after you have 5 points which you earn a point every time you spend 20.00 $ or more doesnt take long to get to 5 points love it.

The phone may always be ringing off the hook but the few guys that are there working work hard and do their best to keep up with it all and always help you in the long run theyre really kind no matter how busy they are and I highly recommend this store

Good service and good prices on parts

I had just moved up to Laconia, and driving by on my motorcycle, I needed tools to take the plate off of my bike. The store manager had one of his staff take off my plate and put on the NH plate. He didnt want to sell me unnecessary tools and I cant tell you how much I appreciated that! They will be my go to from here on out!

So I ordered front and rear brake pads Wednesday morning and saw they had free next day delivery. Then I get an email saying that the rear pads will be delivered friday and the front pads will be delivered Monday. Had they not lied about next day delivery I would have picked them up Next time send theNext time send the deliveryNext time send the delivery guy insteadmyself Thursday. Now my car sits on the lift waiting for the pads. If youre not going to deliver next day, dont advertise it. Both sets of pads were in stocks at the store. Luckily I only needed the rears but you made this a prolonged job for me and thats not cool. Next day delivery should mean delivery driver not shipped from a warehouse through another carrier. VERY DISAPPOINTED!

Best price for a lot of new parts and advice.

They always have the parts I needed

Great store. Very helpful

Best prices around. Guys are awesome to deal with.

Correct parts, first time around, fair pricing.

Great service awsome staff. They provide great service. I was having issues with my battery they saved me the time and money buy testing. It turns out it was just the altenator.

Price is over the price of federated. With a discount still cost more

This store has the best people for past few years. They are parts smart and always helpful.

Fast service The Man behind the counter goes out of his way to help you best place to shop

Friendly and helpful staff.

Always have what I need

This one in laconia and they speak english!!

Super helpful workers

Had difficult time finding what I needed but did eventually find it and price wasnt bad

I had waited until the absolute last minute to replace the original 8 year old battery in my car. Unfortunately, they weren’t able to install it due to coverage on the floor. As I got to my car with my brand new battery in the front seat, my original battery decided she was done. JoAnne and Mike (?) were great and helped me jump start my car. When I returned with the core, Ox saw me carry in the old battery and immediately came to me and took the heavy dirty core to the counter . It was a rough morning, but the staff was great and helped me in anyway they could to get me back on the road safely. I truly appreciate how they all came together and went above and beyond to make sure I was completely satisfied with my experience with them. I will definitely be back for all my automotive needs! Thank you!!!

Went in to find mirror extension, they were the only place that took the time to hunt and find them for me. Thank you

Ive been going to Auto zone for 17 years and its definitely my go to parts store if I dont order offline. The AutoZone in Laconia is decent and up to par with the others. However, what sets this store apart from others is SUE, who is a sales associate. Shes always extra pleasant and helpful, which you cant say for everyone. She always has a smile on and willing to go the extra mile for customers. Thanks Sue, YOURE AMAZING!!!

So, I’ve been going to the Laconia NH Autozone for years and have always been polite and respectful to the employees, as I always appreciate their assistance.Well, the other day I went in and the NEW Store Manager, Rick (white hair and glasses), interrupted my conversation with an associate regarding bulbs that he knew nothing about and immediately jumped at me, claiming that it was illegal for me to buy LEDs for the interior (dome light) of my car. I politely responded to him informing him that these bulbs (that I spent 60 dollars on when I could have got them all for 10 bucks on amazon…) were NOT going on the outside of the car, but rather the inside. He continued to glare me down and then said nothing. Very strange behavior, especially for a store manager, and also strange considering I go there all of the time and have spent so much money it’s crazy…I went in again last night trying to resolve a trunk light ordering issue on their part (they kept ordering lights with a super large festoon). I told the associate that I planned to buy another trunk light, try it, and if it doesn’t fit just return it so we can see what’s going on. Then Rick, the invasive, rude and intrusive manager AGAIN interjected and began to aggressively explain that if I buy the light it cannot be returned no matter the case. I told him that makes no sense, if it doesn’t fit then how would I know (especially when THEY are the ones ordering these wildly huge sizes)? He said there was nothing they could do and “too bad.”I stood there in absolute shock that this guy would just freak at me out of nowhere and make up some absurd rule that has never applied before. Even if it’s a new rule, why be so rude and cause a scene in front of all of the other customers? I see people as I’m waiting in line all of the time returning and exchanging items that they literally just tried to install right outside and they exchange it. He wouldn’t even hear me out and was incredibly rude.So, that being said, I’m finished with Autozone. I miss the old manager, as she was super kind, patient and responsible, where this guy just has a mini heart attack every time he says anything and is incredibly rude. I will never show my face there ever again!Say good-bye to a customer who was with you guys a LOOOOONG time. PEACE!I hope others see that this behavior should never be tolerated nor accepted, no matter the “position” of power a person is in. You go on ahead and flex your auto store power, meanwhile I’ll just shop online where the prices are a FRACTION of what this store charges anyway.-Todd

Great service and very friendly!

Awesome staff that are happy to help!

Rick and Auto Zone team were very patient and never hesitated to jump when lost as to what was really needed

Service was great, Rich was very easy to work with and answered all my questions.

Great customer service, checked my car for me to see if it was early or late model because of differences in replacement parts, and then switched out a headlight bulb after I purchased it. Fair pricing and great availability of parts + ability to order for next day.

Guys there are amazing always helpful, polite

Hats off to Dan and the crew for an easy no hassle transition honoring a Lifetime warranty on an alternator and their assistance. I replaced the alternator in question with the new one right in the parking lot. Highly recommend! Thanks guys!

Always have the right parts....

Very helpful employees. They helped me diagnose a minor problem Ive been having, took their advice and my car is running so much beyter! Thanks guys!

They went above and beyond their way to help me when I broke my side view mirror. I have also been able to run right in and find just what I need when in a rush. The store is convenient located on the corner of Gilford and Union ave in Laconia.

The staff is very helpful and knowledgeable. Always willing to go the extra mile to help us out.

Great place to go and get parts for your car and the service there is amazing.

They were VERY HELPFUL, THANK YOU

Always great service

Has pretty much everything you need for your car and more

Great people. They really work for you

Great shop for ur car

Employees very helpful and knowledgable

Go see Zachary for anything and everything you need. He goes above and beyond!! Thank you for your help 😀

Gave me good advice on shock absorbers

The best place for car parts and questions answered, I stop by often good people who work there.

Great place

Good needed part s

Autozone of Laconia is a great place to get what you need for your car. Staff is great! Very helpful.Thanks Joanne.

Convenient and very knowledgeable people ready to help

Today July 3rd I stopped into the Autozone in Laconia to try and but parts for my vehicle and experienced the most inconsiderate display of unprofessionalism by the employees working at this location. I waited in line at the parts counter where there was only one person there while there was an employee at the Pro desk that couldnt be bothered to get up from his chair and assist customers at the counter while the employee that was behind the counter, when finished with the person at the counter returning Brake pads, he left and began to wait on a customer looking at air fresheners leaving me just standing there and not even so much as an acknowledgement that I was even there. I will not visit this store again and I will not recommend it to anyone else to shop there. I am the Manager of a retail customer service business and I will not accept this behavior from any of my employees. We the customer are the reason that you are there and shouldnt be taken for granite. I havent had such a bad experience at any of the other Autozone locations. Sad

Great service and best prices in the area

Needs more employees to work in that store

Had a great experience purchasing parts for my broken car. The manager Joanne was very helpful and knowledgable.

Clean and employees were quick to help me find what I needed and knew details about competitor products that might save money.

Great staff! Great products,clean store!

Great people working there

Pricing could be better

Amazing staff, very helpful and knowledgable. A life saver.

Helpful staff

Always use this autoparts store friendly fashion service CD e

Convenient, helpful and friendly staff.

🚘 nice place

Went in because my check engine light was on, only took minutes for them to tell me what was wrong and they gave me some good advice on what to do.

Edward & Shaun . Were the BEST they helped me out with my problem and got me what I needed . I will be back when I need more parts

Prices are high in the people are rude

Its an autozone. Nothing more, nothing less.

Typically has your part...and they can test things for ya

They had some tools on hand I could use and the big fella helped me with the stuff I didnt know

Over priced and tried to take advantage of out of staters

What would I do without this place...none of my vehicles would be on the road.

They are pretty good

Great service!

I order online pick up at store

They have car parts, hard to review that.

What you need

Smooth and simple

Always got what I need

Decent employees

Good service

Great service

Very helpful

Piss poor service!

Cheap parts

In and out with parts in hand

Lots of parts. Cheap

Good place

Poopie

Love

Mrh