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Boot Barn
1214 Marvin Rd NE, Lacey, WA 98516, United States
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Boot Barn
Comments
Ma
Review №1

Nice selection of boots at good prices.

Br
Review №2

We took a hat in to have it shaped. Sarah is the best. She shaped the hat better than we could have expected. If you need a hat shaped I would definitely recommend waiting for Sarah to help. Shes great at what she does and very friendly and knowledgeable.

Br
Review №3

The employees are friendly and helpful. The only downside to me is the clothing only seems to go to 2x at the highest. And the selection of boots gets smaller the bigger they get. Still great boots!

To
Review №4

Absolutely the worst customer service I’ve experience in a long time! The young lady who told me three times she would either be right back or I’ll be with you in a moment, never happened. Looking for men’s boots? Good luck, they’re selection is horrible. Don’t waste your time.

Ch
Review №5

Great service from knowledgeable and friendly store associates - excellent selection in clothes as well as boots and hats. All around pleasant shopping experience. I would recommend Boot Barn time and time again!! 5 + stars!!

Ca
Review №6

Got follow Thur the store for twenty minutes with my Daughter. We are mixed. Never was acknowledged our helped. We left even though we had things to buy. Please do better. Yes, the manager short blond hair sparlklie shirt maybe 50 is, finally came out as we were leaving. We were followed the whole time we shopped as well. It really hurt and sucked.

Do
Review №7

Very fun store. The prices are fair enough. They have baby and toddler items! Was very happy to find the correct size boots and hat for my boy.

ch
Review №8

Great place and amazing atmosphere! I bought my boots here a few months ago and theyre holding up great. I highly recommend getting the boot care products with your boots. My boots got water damaged from the rain but the water proofer spray and conditioner brought them right back. The staff were helpful and friendly helped me find exactly what I was looking for!

To
Review №9

Great staff, personable and very helpful.Stay away from the Wrangler brand jeans however. I had to return the first set due to a defect, tore a hole in the second set grazing a piece of furniture.

No
Review №10

Easy to locate.. staff great...nice selection.

Th
Review №11

While the staff is very friendly, the products are very inconsistent in quality. Some are great, but too many are chicom sweatshop made products. The prices in general are very high and for the money they are charging I expect the products to made in the USA, not china. They censor online reviews now, so for that reason I will no longer be patronizing them. I do not tolerate censorship of honest commentary.

je
Review №12

Lauren and amy were great, and gave me the help i needed. The store was awesome. My only issue was with the metal plates in my ankle it is super hard to find boots i can actually get my ankle in, but they were patient, understanding and helped me find a great pair of boots :)

Br
Review №13

Great place to get boots. Just be aware, if they need stretched they put some kind of solution on and it WILL make your boots smell like fish. Not the outside just the inside so don’t take them off in public lol

Sh
Review №14

Was there to have my lite felt cowboy hat freshened up-free.Staff very pleasant and helpful.Specialty shop with specialty prices. Sterling silver jewelry priced well.

El
Review №15

Super helpful, safe, decent prices, and had the boots I was looking for. Will definitely shop again. Thank you!

Ja
Review №16

Great place to buy cowboy boots. Ive talked to multiple people in there and all of them were very knowledgeable and helpful. Highly recommend . Great boots and work wear.

Mi
Review №17

Awesome experience!! Staff was super friendly and extremely helpful. Will definitely shop here again.

An
Review №18

Its very nice place the people are great who work there they help you a lot the clothes are wonderful and the jewelry is beautiful and the stores beautiful its comfortable when you walk in there you dont feel like youre in the store you know and they dont bug you about buying things they are just very helpful its very comfortable in there

Ch
Review №19

Very happy with the boots and the service was great. Thanks Boot Barn.

Mr
Review №20

Great selection of Western clothes and of course, boots. The staff was friendly and helpful. I found the boots I wanted but they were a little to much in cost for me. I found a coupon for 15% off on my phone for Boot Barn. It was accepted on line so I asked if the store would accept the coupon. They did! Awesome customer service so they got my business. I highly recommend this store for boots and Western wear.

Ma
Review №21

Very helpful greatest selection

Ro
Review №22

Awesome place great staff

Du
Review №23

Good people helpful and great service thank you

Kr
Review №24

Such sweet staff, incredibly helpful. Great selection of clothes and shoes for an amazing reasonable price. Definitely will be coming back!

Re
Review №25

Awesome store and personnel to help you with boot FIT and boot care...

Ri
Review №26

They have a very large selection of hats, clothes, shoes and boots. They also have shoes and boots in kids sizes as well. The staff are friendly and helpful. They also offer a military discount. Parking is free and right in front of the store.

Vi
Review №27

I have been looking for a new pair of boots for a while and I love coming here. Their prices are decent. The customer service was amazing, the staff were very friendly. I found more than just boots, I also found lots of clothing items and hats that I loved. I will definitely be coming back.

Co
Review №28

Very helpful associates

va
Review №29

Friendly staff, huge boot selection for western boots! I appreciated that they had various price ranges. I was shopping for boys Western boots and found boots that ran from $45-$150. They offer military discount.

Co
Review №30

We bought a nice pair of cowgirl boots here. The staff was helpful and knowledgeable.

R
Review №31

Really nice boots at reasonable prices. Extremely attentive service without being overbearing. Even the customers who shop here are courteous and helpful.

Ki
Review №32

Would have been better if 1 of the 4 sales girls had stopped chatting with each other, acknowledged me & offered customer service!! Lost a sale 😕 Btw I work in customer service myself & we drove from Tacoma!

Th
Review №33

This boot barn has a really wide selection! I got a cute pair of corrals and they fit perfectly! The sales associate here was very helpful! I wish that they had squash blossom necklaces here but other than that it was great shopping here!

Bo
Review №34

Thank you for this place. 7 years of looking for boots that would last under my work conditions, finally, a place where i can try on a wide variety of boots and actually leave with a pair that im satisfied with, and not have to question if it will last or not. The only other boots that last are military issued ones and those are too bulky and heavy. But fear not, boot barn saves the day! Thank you guys.

Ja
Review №35

Great selection of Western Wear. Took my daughter to get riding boots and some clothes for riding her horse and we were helped all along the way. She got a lot of attention and in the end great boots, a cowgirl hat, riding jeans, and a super cute cowgirl belt.

Pa
Review №36

Nice place.... Good array of country western clothes !

Ia
Review №37

Ladys their were nice..and friendly.. deff be back again...

Ni
Review №38

Melanie went above and beyond to help me. I was impressed and bought boots from her store instead of ordering online.

Ch
Review №39

Nice store, good selection. They do not carry Rock and Roll jeans here, just some accessories. Also this store doesnt carry a wide selection of jeans for men with a waist size over 40.

Sh
Review №40

Sophie helped me at the register...she was very pleasant...updated my contact info noticed my DOB was wrong and gave me great info. Thank you Sophie for being thorough and helpful!

Je
Review №41

The boot barn is a nice place .I could find what I needed and no pressure from the staff. And they price match witch was cool

Li
Review №42

Great place! Staff was awesome.

Sp
Review №43

Nice staff, they honored a warranty on my boots.

Br
Review №44

Very helpful staff.. got what we needed.

Ca
Review №45

Love everything about the store ! Friendly staff,very helpful and I will definitely come back for more shopping !

Je
Review №46

I was really excited when I found out there was a boot barn near by. Their selection was not what I expected or what Im used to seeing In the south. Womans selection was minimal and mens had few quality boots. The pant selection didnt have many color options or brands to pick from. They had too much carhartt. Everyone sells carhartt. My review will change when I revisit in 4-6 months.Picture is mens in size 9

Pa
Review №47

Good selection of cowboy boots, work boots and clothes at a somewhat decent price.

Ca
Review №48

Friendly service. Nice clothes and wide selection of boots

Ry
Review №49

Great products and super helpful staff Kailee was especially helpful when selecting the right pair of boots for me.

Jo
Review №50

If youre a guy who is wanting a serious well made boot go somewhere else. The selection is low unless you want the cheaply made California based Cody James boot brand. They have a small actual boot selection mostly filled with cheap knock offs vs well made boots. Their clothing section is bigger than the actual boot selection (which is odd for a store named Boot Barn) also is mostly filled with Cody James merchandise. They do have a few hidden real boots in there from Ariat or Georgia. This is more of a tourist type attraction for people who want to play country when they need a outfit to go dancing in. I suggest you save you time and go to Whistle Workwear or shop online.Unsat

Ju
Review №51

Great jeans and helpful staff, I really enjoyed shopping here

Da
Review №52

Not much selection for womens boots

Pa
Review №53

Seems to be pretty good quality big store

Ed
Review №54

Lots a beautiful boots and things but way to expensive for me.

Ch
Review №55

Very helpful be prepared to spend some money

No
Review №56

Great service. Great selection of boots.

Ed
Review №57

Great store, huge variety, awesome Customer service.

Ju
Review №58

Went in for work boots, was not acknowledged the entire 20 minutes I was in the store even though there was only one other customer. Took my money elsewhere.

Ro
Review №59

Boot barn smells like clowns,just clownlng.

la
Review №60

Love it, everyone is amazing, knowledgeable, and eager to assist

Sa
Review №61

This is still going to be a boot barn. A la -z-y boy is going in next to it.

Le
Review №62

Nice shop Western stuff 😊

Ly
Review №63

Love the many choices and selections

Gl
Review №64

Great service

Ch
Review №65

Had a great experience.

th
Review №66

Very nice selection

Al
Review №67

Not enough short sizes and they dont do free hemming like buckles and other stores. Prices are a bit high.

Bo
Review №68

Very nice place!

Je
Review №69

Didnt have my size, but the staff was much more helpful than Cabellas.

Ja
Review №70

Great boots

Ge
Review №71

Clean and neat.

th
Review №72

Good merchindice

he
Review №73

Great place

Ti
Review №74

Not a good selection of boots in the bigger sizes

Pa
Review №75

Lost of variety of boots.

Ma
Review №76

No longer bootbarn

Sh
Review №77

Yuck.

Je
Review №78

Okay

Information
30 Photos
78 Comments
4.3 Rating
  • Address:1214 Marvin Rd NE, Lacey, WA 98516, United States
  • Site:https://bootbarn.com/
  • Phone:+1 360-968-7620
Categories
  • Boot store
  • Clothing store
  • Western apparel store
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:11AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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