Marlene was very helpful and patient. Made my shopping very easy.Would definetely recommend this place.

Johnathon was very kind and super helpful : )Staff is friendly, store is cleaned and organized

Tony the AT&T tech was a joy to work. He knows and answered all of our questions. Tony deserves a Gold medal and a raise. Tony quickly transferred our old cell phones to our new devices. AT&T..You have a great employee. I nominate him as employee of the year. Genevieve

Went in to activate a note 10 that was open to the game network sales person was female and was uneager to make a sale or gain an activation for the company it seemed. My mother and sister have been with them for years and they often have issues as well was fighting to activate with t mobile or cricket but guess I have to do it most certainly dont want to go where my services are not wanted. Sales person told me there was no such thing as month to month and I would be happier with t mobile. Very sad guess their not on commission like the old days you can see this.

It was a really a pleasant experience. The staff was so helpful in helping me out with my issue, I felt really good leaving the store! Thank You La Quinta!

The store was super clean and the guy Azreal was helpful and was very smart. The manager Paris was super friendly and very attentive. The music playing was relaxing and put me into a vibe. This store was very fulfilling and i left extremely satisfied.

My experience at the La Quinta location was phenomenal I had a great time and I was taken care of immediately from the management team and staff. Highly recommend

I had the best service with the manager called “Pierre” very patient and nice person helping others..thank you very much

Gary is very helpful and knowledgeable. South Africa call center was awful. I recommend he get a big raise.

Gary has been the most amazing customer service rep I have ever ever had experience with thank you so much and give him a raise a huge raise thank you very much big hugs Kimiipoo

My experience was amazing with Gary Franco, Very attentive and great customer service!

Google says you are open until 8pm. Your own sign on the door says 8pm. I AM HERE AT 7:50PM AND YOU ARE CLOSED TIGHT AS A DRUM. I have wasted my time driving here. Unprofessional.

Mr. Tony and mr. Pierre were the greatest help ever to solve phone problem since last November 2020.I will recommendATT office on la quinta California any time to all my family, friends, and colleagues.The service was exceptionally successful and great

Horrible!!!! If you look like Hispanic or Latino don’t even think about going. Really, really a bad experience

Great Customer Service and the manager Pierre is fantastic I had a great experience

Adam Ex was the employee who assisted us. He has a great personality and was fun to work with. I recently upgraded 2 phones and he did so much in making it easy and finding a way around a few of those ridiculous fees that all mobile phone providers love to charge. I was with Verizon for years previously and never had this wonderful kind of customer service with them.Despite coming on a busy weekend, he acknowledged us quickly to assure us he would help us as soon as he could. After a brief wait he got right to work with us and we added one new phone and line and upgraded another in about half an hour. All the while making us laugh and helping us enjoy our time there. He even spent extra time explaining the features of my nephews phone to him and telling him additional info to help him enjoy his phone more. He definitely went above and beyond.So, ask for Adam Ex whenever you go back here!

The associate was so helpful and friendly and knowledgeable. She worked quickly and still took the time to answer any questions we had. Best experience at a service provider ever!

This store is great! Emily was really helpful!

Very poor experience. Employees were very rude. I was told my plan was ready but when I came to the store they did not have the product I ordered in stock. They also did not have the other item I was looking for in stock. I was then told I had to wait 15 days to come back into the store despite already running my credit. I left the store empty handed and frustrated.

Prepare to waste your whole day there it may not get resolved your issue even, don’t try to call because they don’t answer phones and if they do they will ask you right away to stay on hold for at least an hour and then hang up on you.

Thank you for being so helpful and friendly! Staff was very on top of sanitary standards as well!

I like this place 2 gentleman that work there are very helpful, this 1 lady very bad Attitude🤔

I recd great assistance in obtaining a new SIM card & he also helped me with the data transfer to my new phone. No waiting.

Michael was great! He took time to explain things. He never seemed to be in a rush. That is important to someone who is not smart phone savvy. Good job!!

Mr. Paul and his staff are very friendly. I am Korean and I am not good at English, but they tried their best to solve my problem and made me comfortable. Best service!

My iPad was not connecting to the AT&T network. Julie at the store put a new sim card in and got me up and running again in 5 minutes! Great customer service at this store!

They were lien to me about issues with the system just to get me out of the store faster because they wanted to go home. They don’t listen to you what so ever while you are explaining things to them I will follow u pa corporate email with the names involved today.

Emily did great!!! today’s Tuesday so go enjoy some tacos!!!!

What a great experience we had at the store!Christian was so helpful and courteous in helping usreset our password for the IPad, it took a while because we couldnt rememberwhich one it was, each time you have to wait for it to reset.Considering this was not a sale, he still was very professional, as seniors we are gratefulfor his patience.Next day, I called Salvador the manager to let him know how much we appreciated Christians help in solving our problem, he thanked me for letting him know and said he would take him out to lunch!We were happy to hear that!Thank you Christian and Salvador.

Julie at the ATT store rocks, and knows her stuff.Excellent service and a honest sales rep.

Only the absolute worst service Ive ever had with any company. I purchased my 2 iphone Xs at the store. I was told that the service would work anywhere in town and specifically in the cove where I live. WRONG. Zero bars...no service whatsoever...it was a total nightmare. I then returned my phones to the store and cancelled my service. Supposedly that was all done. I get a bill from AT&T in the mail stating the entire amount was due for the phones ($2,300+). Although AT&T was able to verify that I sent the phones back, it still took them 4 months to figure it all out and eventually credit me back. I hate this company and I hope they fail miserably in the fiery abyss of hell in which they deserve.

Cant say yet as they promised some things..Will see if they keep promise

I bought my phone recently and I had some questions, not only did Adam answer all my questions but he was very helpful and now Im very happy!

Needed to replace a car charger for my tablet. Was helped immediately and walked out with a new one only a few minutes later. Great service!

Good. Very nice staff. I have a compact TTY, using AT&T signal. I dont have enough signal to make calls. Six weeks with no phone service. . I have checked T-MOBILE and no signal for Relay. Verizon Good signal at store but not at my house.Did find out that Apple has cell phone with TTY capability. I would have to buy Apple phone. State has a CapTel phone thats Free but its a land phone. I need a Cell phone capability with relay service.I am in the road to much.Government need to make sure that signal good for Relay and get TTY contable for Cell phone.Can anyone help.Update. Still no signal for 711 relay service. FCC working to get a Signal for people who are e deaf.

I don’t fault the employees. They were clearly not being informed by corporate and online and customer phone service is a joke. I was given misinformation across the board...

These guys helped us get our 2nd SIM card working for data. They have savvy professionals working at this store.

Once I came Was attended for a really nice guy. Today there is a girl kind of mean. Almost same issue but she says could not attend me.

Very helpful thank you

A guy named David helped me out. He was good.

Very bad customer service. I changed to T mobile after that incident with the manager.

Bad service they close earlier than the time the should

Excellent customer service!

Excellent customer service!

Worst customer service ever! Unknowledgeable staff Dont go there and waste your time.

Adam made me very happy,he answered all my questions and settled my small issues......thank you!!

Bad service bad customer service

Had to go back several times, because a manager was on vacation

After almost an hour due to slow network or whatever the excuse was they told me they wouldnt except cash payment over $500.

I had to wait for 45 min which was irritating but it was a busy day, they went above and beyond to help me with the problem and she me how to identify it should it happen again.

Why bother publishing a phone number when no one EVER answers the effing phone!!!

The worst customer service

Unprofessional service from employee.

Good experience

Brutal....these guys wasted an hour of my time up selling me on no less than 20 different items and then went on to mess up both my voicemail and my data package!

Great service

Place sucks

Bud service

Very good service I like

They are inept

Fue la mejor experiencia en los casi tres años que tengo con A T&T el Lugar limpio y la vendedora súper rápida para atendernos nos explico con mucha paciencia todas las preguntas la verdad personas así como Esmeralda se merecen 5 estrellas y más