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CARSTAR La Habra Collision & Glass Center
2061 E Lambert Rd, La Habra, CA 90631, United States
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CARSTAR La Habra Collision & Glass Center
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As
Review β„–1

Sorin is the guy to go to here. Honest and trustworthy, I recommend this BMW specialist to anyone who drives a BM. He’s always taken good care of me and I give him 10 out of 5 stars ✨ That means I recommend him 200% πŸ’–Thank you to CARSTAR and especially Sorin, my BMW specialist!

Bl
Review β„–2

People here are very friendly and professional, they answer all your questions you might haveWork was done in a timely mannerUpdates on work status were given constantly I did not need to call, I was very please with all services. Will recommend this place to anyoneLived in la habrΓ‘ for many years, and never knew about this place.

Al
Review β„–3

Service was always on top of things and handled the insurance company so i didnt have to worry. Car looks brand new. Thank you so much James and Tony

Ce
Review β„–4

Worked with Huy at Carstar, and he was great! Keep me posted on my daughters car that was being repaired after a collision. They picked up the car immediately after placing the claim and selecting them as the body shop. They helped with the car rental, and just made the process a whole lot easier to get through. The final repaired car looked like new. I would highly recommend this shop, and ask for Huy (pronounced Wi).

Kr
Review β„–5

I was in involved in a hit and run car accident recently, which left me feeling stressed. I contacted CarStar La Habra at a friend’s recommendation. I was a bit hesitant since I live in Costa Mesa and it’s about a 30 mins drive to La Habra. After speaking to Dennis over the phone and feeling comfortable about the process, I brought my car in for an estimate. Dennis and his team coordinated with my insurance company, arranged for a rental car and made the process so easy. I was pleasantly surprised when I picked up my car; the quality and craftsmanship is second to none. My car looked brand new. Everyone at CarStar provided exceptional customer service from start to finish. I would highly recommend CarStar to my friends and family!

Mo
Review β„–6

The CARSTAR team is very easy to work with! They were fast, efficient and the quality of the work was definitely up to standard! this was the third time I have brought a vehicle to CARSTAR and it won’t be the last! πŸ˜€

st
Review β„–7

Amazing professionalism, value and workmanship. Staff is outstanding in all areas.

Mu
Review β„–8

5 star service. The car is returned to me looking brand new! Thanks so much for the attentive, professional service, and beautiful repair!

Ja
Review β„–9

Great Service, quality work.... communication was awesome. Will definitely be taking my vehicles there for future services. Highly recommended this Carstar services to anyone.

St
Review β„–10

This place is awesome Huy helped me out and answered all my questions and was very patient with me and had my car done on the time frame he had given me. Great customer service and labor work, my car looks like nothing ever happen!

An
Review β„–11

I had gone to a handful of auto body shops around the area to get quotes on some major work that needed to be done on the trunk and rear bumper of my Scion xB. It was rear ended and I couldnt swing open the trunk.Huy at Carstar helped me out and was honest about what needed to be done and he included a full breakdown and detailed quote for me to look at after the initial meeting - something other body shops werent doing for me. He even warned me about what could potentially need to be done if they found more issues, but the professionalism and clear explanation were more than enough for me to trust the process.I normally dont write reviews but this was one I needed to put down because it was well deserved and was thrilled with the service. 5 stars all around.

Ju
Review β„–12

Absolutely wonderful customer service from beginning to end. I needed a car door fixed, and contacted CARSTAR LaHabra based on their stellar Yelp reviews. They were incredibly friendly and professional, both over the phone and in person. It was so helpful that they were able to work with my Farmers insurance directly, and with Enterprise for my car rental. I was quoted 2-3 weeks at another auto body shop, but CARSTAR was able to fix my car in just over a week, and I was provided updates every few days. My car was returned in even better condition, and I truly appreciated the car wash. I would highly recommend CARSTAR La Habra, and would definitely return if I needed any other repairs.

Ka
Review β„–13

This is the best place to get your car repaired after an accident. I have worked with another body shop in the past and Carstar has been the best hands down.1.They we’re open on the weekend so I could get my estimate without having to take off work.2. They looked at the alignment of my car not just the exterior even though I only had a minor fender bender.3. They answered all of my questions.4. They did a wonderful job fixing my car and even fixed an interior issue that existed prior to my accident.5. They cleaned the interior of my car and exterior when they were finished.6. I was able to drop off my rental to Carstar instead of going to the car rental place first.7. They gave me important updates about the fixing process.

My
Review β„–14

Great work and excellent service. They even touched up a few things free of charge!

He
Review β„–15

My experience with Carstar is exceptional. I was rear ended in a brand new car and they made it like nothing happen. In fact I was very impressed with their work that I had them repaint and refresh one of my other car. The work is impressive. I thank Carstar - Brea and Huy who took care of both of my cars and made me feel like family. I now have a trusted place to take my other cars if I will need their service again.

An
Review β„–16

This shop does excellent work and it certainly shows! My car looks good as new after a small collision. Thanks CarStar La Habra!

Ke
Review β„–17

Shaun was my rep and seemed knowledgeable. There was body and suspension damage they fixed. When I got the car back it was making weird noises and brought it back twice. Shaun brought my car to the repair shop next door to have them look at it. That was concerning.Shortly after my wife started driving the car. Drove the other day and still making weird noises. Called Farmers and told them my issue. They indicated that Shaun was let go for similar customer complaints and issues. I understand issues with employees but is not my problem. I want my car fixed. CarStar is my issue.

Ka
Review β„–18

Chris and tony were great! Highly recommend this place to anyone that needs to fix their car :)

Ed
Review β„–19

Excellent work at a professional price. Staff always in contact.

Wi
Review β„–20

I took my dodge to car star for some body work and after looking at other shops and reading some reviews I decided to take my car here. At first I was kinda nervous only because i read reviews on other shops about not being on time and bad work. When I got to car star they were fast, friendly, and made sure you understood the process. They told me it would take two weeks to get my car fixed, they would send me text message of the progress on my car and a breakdown of the parts, labor, etc. I loved that! They were on time and the work was great!! If anyone needs work on their car come to car star, they are amazing! Thank you guys for the amazing work!! I’m one very happy customer.

Je
Review β„–21

Everyone was so nice and really made me feel like they were there for me. I went in for a fender bender and it took them just a few days to have communication with the insurance company and my car running. They also washed my car really nice before giving me the keys. My car looks brand new! Thanks you guys!

Tr
Review β„–22

We have been to CARSTAR La Habra 3 times and been very pleased with the service and quality every time! They made it very easy when going through insurance (especially another drivers), and when we came in for an out of pocket repair, they were accommodating on price for us. They also turned our car around in less than 24 hours - crazy!

Za
Review β„–23

If youre looking for a body shop, CarStar is definitely the best. I was helped by Edgar and he has amazing customer service!! 10/10 would recommend! Ask for Edgar if you need help!

Ma
Review β„–24

I am beyond happy with how my car turned out. They did an amazing job and I got my car back very fast. The cleaned my car and left it looking like new . Definitely recommend this place . Fast paced, they preordered parts and got me back into my car in no time .

To
Review β„–25

My MDX looks like new again. Sean was my primary rep, but the entire team at the shop was extremely professional. My car was completed on time, and I appreciated the daily update via email/call. CARSTAR La Habra Collision & Glass Center is well managed, and I would recommend it to everyone!

Kr
Review β„–26

CarStar La Habra has always gone above and beyond with their service. I’ve had a fender repair done onmy truck and I use them to detail it as well. They don’t rush, are very detailed oriented and take a lot of pride in their work. I plan on bringing my β€˜65 Mustang to them as well for body work and a full detail. Thanks CarStar!

De
Review β„–27

Car star la Habra restored my car to its original condition! All of the members were very polite and professional. I took my car in the same day I called and the repairs were made soon after. I also appreciated that they were willing to work around my schedule. I cannot vouch for any pricing because my repairs were paid through an insurance claim, however, I can say that they fixed EVERYTHING to perfection!

Ja
Review β„–28

Carstar was very professional. They did a great job on my car, even buffing out a few extra brush scratches I had from 4 wheeling.My agent Marvin kept me informed every step of the way, and they finished on time. Hopefully there are no more dents in my future, but if so, I will definitely go back to Carstar.

sw
Review β„–29

Had my whole front bumper replaced here about an year and a half ago. Just noticed that a whole part of paint was gone and the edge is peeling too. I have famers insurance and they said to have lifetime warranty on their job for farmers insurance customer. So I took my car back there, technician checked it and told me since there is a scratch on the upper part, the lower part might have been affected coz moisture or water might have got inside from there and that’s why the paint was off. So I asked them if it’s a paint quality issue? Coz I’ve owned a few cars, got some minor chips or scratches here or there on front bumper too due to hwy driving, but never seen any paint fall off like this. And they promised their paint job meet or beyond OEM standard. However their technician told me that it’s not a paint quality issue and it’s pretty normal. I know it’s pretty normal for some cheap repair shop, but for CARSTAR it’s normal? Or just excuse? For the upper part, there was a scratch, so I don’t blame them on this. But the whole lower part, a few inches paint were gone without any sign of other damage, they wouldn’t honor any warranty on it. From the peeling edge I can tell the paint seems very thin. I have no knowledge to tell if it was coated correctly but I don’t believe any OEM quality paint job should peel like this, even with minor scratch or dent.

Be
Review β„–30

Every employee i dealt with at CARSTAR La Habra made me feel reassured that my car was in good hands. They took care of everything with the insurance. I didnt have to deal with the headaches. I dropped off my damaged car to them, they arranged a ride to the car rental store. I received a discount through them. I was emailed frequently by CARSTAR with the status on the progress of my car. Was also called with updates and when my car was completed, which was much earlier than anticipated. My car looked like new after the repairs. Cleaned inside and out. I am 100% satisfied with the service and how they made me feel. I want to give special thanks to Sean, you are truly an exceptional, knowledgeable professional, making this ordeal very easy to tolerate. I will definitely recommend CARSTAR La Habra to family and friends. Thank you guys and keep up the great work .

Al
Review β„–31

I had run over something that did damage to the protective barrier under my car. It was scrapping on the pavement. Came in on a Wednesday morning and got an estimate and left the car. Got my car on Friday afternoon and paid nearly HALF of my original estimate. These guys are awesome, fast and honest. Was my third time coming here, and obviously I returned because they do an amazing job.

pe
Review β„–32

Great service, they do excellent work

Ch
Review β„–33

I’m the kind of person who will keep trying different places until I find one I like. This is my first accident where I’ve needed a body shop and my wife suggested CarStar. So I’m done. Anytime I ever need body work I’m coming here. My car was particularly tuff to fix because all the parts needed would have to be ordered one here one there so at the end we had a two inch stack of invoices. All I can Say is Sean is awesome he stayed on top of it and didn’t quit till he had found every part and had my SUV back to brand new again. And here I am like two weeks later sitting in the parking lot cause some stupid sensor on my tire needs to be reset and my ac need to be charged and Sean jumped on it again. Oh and I just showed up, no phone call or appointment.

Ke
Review β„–34

I highly recommend Carstar La Habra. They will take care of your vehicle like it’s theirs. This is the 3rd time I am using them and every time they do an excellent job.

Jo
Review β„–35

They made good on a lifetime warranty for peeling paint. No questions asked, they repainted beautifully. Very professional staff and helpful.

Vi
Review β„–36

Huy and Tony were great. They always treat everyone with professionalism, good attitude and excellent service. The company does a wonderful and quality job. The shop provides a covid19 deep and sanitizing work which is free for first responders .

Ri
Review β„–37

I cannot recommend this place more! They made time for me to drop off my car on a Friday afternoon. They had an excellent level of communication and kept me up to date on the repair status by text and phone calls. The work was done perfectly and on time. I couldnt have asked for better!

Ro
Review β„–38

This shop is truly superior as it relates to their service and quality of work. I would highly recommend this shop to all my family and friends.

Vi
Review β„–39

I had been referred by my Insurance agent, about their quality of service, excellent, professional, on time, courteous, my vehicle looks brand new again, experience went very well. Thank you, Victoria Miranda

Ju
Review β„–40

Nice work, work was completed sooner than expected. Marvin was helpful, kept me updated.

Av
Review β„–41

Great service . Representatives and techs delivered a great product again .

Ro
Review β„–42

These guys are great at what they do.I have twice brought a damaged car here.Both times with hassles related to the at fault drivers insurance.Car Stars took charge for me, sapped the insurance mine field and got the job done fast.They do a first class repair too.They are now my one and only go to place for collision repair.

C
Review β„–43

I was in an accident about a year and a half ago and didnt have rental coverage, so I held off on repairs until I could decide what to do. I saw that CARSTAR La Habra offers free 10 day rentals if your damages exceed $599, and they work with most insurances, and I was sold!I called and set an appointment with Todd, who was super helpful in guiding me through the insurance process and setting me up with my rental. He did all the communications with my insurance so I wouldnt have to, all I had to do was provide my insurance and the claim number. The entire drop off procedure took no more than 10 minutes. While I waited for Enterprise to pick me up I saw that he prepped my car by spraying disinfectant (great during COVID!) and put protective covers inside my car on my steering wheel and my seat and floors.Sean did my estimate and was in charge of the repairs on my car, and he was extremely reassuring that my vehicle would come out like new, and Im glad I trusted him, it came out amazing! Between Sean and Kevin (the body man who worked on my car) my car came out just as nice as when I bought it, I couldnt be happier! They worked on getting it done within the short timeline I had and were very communicative during the process so I was aware of what was being done and what was damaged!Finally, when I went to pick up my car, Huy helped me get checked out and instead of having to return my rental to Enterprise, he took my keys and said theyd call the rental place to come pick it up, and I was able to quickly pick up my car and head home! I was thoroughly pleased with my experience here, Ive seen many great reviews and they definitely met and exceeded my expectations. They even washed my car for me and buffed out an unrelated scratch I had!Highly recommend, especially if you get to work with Todd, Sean, Kevin, or Huy! Thank you guys for your amazing service, and for helping me through this stressful process!

Ki
Review β„–44

Highly recommend this business. Great service, quality work with fast turn around times! My buddy recommended this place and I’m glad I took her advise.Huy is one the reps, great genuine person!

Wa
Review β„–45

I am very happy with the work that was done on our 2014 Kia Sorrento. As I told them it looked better than new. The price was right, that work and paint was exceptional. I would and will recommend Carstar La Habra to anyone that needs body and paint work to their vehicles.

Tr
Review β„–46

Great company! They went above and beyond for me. They are very thorough and detailed. Truly honest and most definitely professional! Highly recommended!

De
Review β„–47

I got into a car accident. The other driver hit my car but Carstar made my experience with them a very pleasing one. They gave me several calls updating me throughout the whole process of the repair. I was satisfied with the results and I’m convinced they cleaned my car a bit because it was returned to me very clean! I also never waited too long for their services! I am a very satisfied customer. I will recommend them to my family/friends and come back if I need anything else for my car

Ma
Review β„–48

Great customer service. I have taken all my cars there whenever I needed too. The staff knows their stuff very precise on the time your car will be in service. Your car will be treated like #1 priority no matter the make or model. Everything is done on site from communication with your insurance to getting you a rental. All their work looks like if your car just left the showroom floor.

Le
Review β„–49

Huy helped me from the very beginning! He was awesome from start to finish. Kept me updated and even helped me out when I was given a hard time when returning my rental. Made my very stressful repair situation easy as can be

St
Review β„–50

Very friendly and very clean. Called with updates and had the car washed and cleaned when we picked the car. I will for sure go back if I need my cars worked on again.

JJ
Review β„–51

Dropping a car off at a repair shop can feel like a gamble. Are you going to get it back on time, will it stay on budget, will it look and feel the same? Carstar is a shop that can truly guarantee positive answers to those questions. The pricing was standard as it should be (I don’t want corners cut), they were 4 days quicker then their estimate for return, and it looks better then it did before with all new shiny parts. Then on top of that they set me up with transportation to the rental shop and kept me posted on my repair status. Nothing but friendly professional Allstars at Carstar!

Pa
Review β„–52

Huy and Sean met and exceeding my expectations. The repairs on my vehicle came out far better than I expected. Both Huy and Sean made the whole process of getting my vehicle fixed seamless and I highly recommend CARSTAR if you need paint and bodywork!

Di
Review β„–53

Huy is awesome. I was in a rush to turn in my lease and had a couple dents including a taillight that’s needed to be replaced. He followed me to the shop in LaHabra and then brought me back to my office. The work took a few days. I didn’t want to turn it into my insurance - so they gave me a discounted price. My car looked new - they even detailed. I know I saved a ton of money having CarStar repair it. It looked so good I wanted to keep it. I highly recommend Huy and CarStar. They get the job done βœ…

St
Review β„–54

They reattached my front bumper in less than 30 minutes. Very friendly and helpful! I highly recommend them!

Ca
Review β„–55

Great experience with Sean, accurate estimate, quick repair, looks great. Would recommend to family and friends.

Ai
Review β„–56

Everyone at Carstar was very friendly, service was fast and prices great. Highly recommend this business and location.

Gl
Review β„–57

Carstar team at La Habra Collision Works really hard to make sure that you leave happy.Remember when it comes to repairing your car you want top quality work at a fair price (youll find it here)Professional staff who can help you through one of the toughest times in your life.If youre in an accident let them take care of your car and you take care of your health.Get better get back on the road in a shiny like new ride.

Di
Review β„–58

Todd, Scott and the rest of team are excellent!!! Service was the best ever, they accomodate you and help you through the whole process. I also must say, turnaround time is quick aswell! I will always take my cars there. They included a deep cleaning, and buffed my whole car, really appreciate it. Great job boys!!!

Ma
Review β„–59

Great place to take your car! Friendly staff and they always updated me on progress of my car! I also got my car back sooner than expected!! Thank you Clay and carstar!

Sc
Review β„–60

Very fast and professional service. Friendly and helpful owners Tony and Gabriel are customer driven and a pleasure to work with. Truck looks amazing they did a great job highly recommended

Jo
Review β„–61

Excellent service from start to finish. My car looks like new and they took care of all the insurance paperwork for me. Paint job was a perfect match. Thank you Jorge for your excellent and professional service.

Na
Review β„–62

I brought in my car to CarStars after it got rear-ended to get repaired because of friend referrals and from checking out their YELP page reviews It took longer than expected because getting parts for the vehicle from the manufacturer was an issue. The team over at CarStars was great at keeping me informed and make sure they doing their best to get my car back to 100% without cutting any corners. Shawn was my point of contact at CarStars, and I was always impressed with his consistency in communicating the progress of my car. I forgot my headphones there, and they even drove it to my house and dropped it off for me. Thanks, Shawn and CarStars!

Vi
Review β„–63

Professional stuff and timely repairs.Top quality of work on any repairs. Recommend these guys.

Pa
Review β„–64

It was an excellent experience and strongly recommend them.

Ve
Review β„–65

Quick and great service, updated me every 3 days to know the status on my car. They fixed it within 2 1/2weeks!!

Ch
Review β„–66

Great body shop very helpful employees

An
Review β„–67

Perfect flawless quality and service ! No complaints!!!

ma
Review β„–68

Great shop very good high end body work and above and beyond customer service very profesional environment and body work I highly recommend this shop for body work and i will continue to come back to them thank you so much Huy Trong

Ja
Review β„–69

Excellent work and customer experience.

Go
Review β„–70

Fast Service and good prices. I will use them again in the future.

Br
Review β„–71

Very friendly and did a wonderful job on my car!

Je
Review β„–72

The best place

Cr
Review β„–73

Best place for your car, youre car will love it!

Su
Review β„–74

Great detail job on my car!

Ja
Review β„–75

Very customer service oriented!!!

Hu
Review β„–76

Very helpful, knowledgeable staff.

We
Review β„–77

Good experience.

An
Review β„–78

Professional and reliable!

Da
Review β„–79

Times have changed not the same place I 5 star reviewed in the past dont go these are different management horrible

Information
21 Photos
79 Comments
4.8 Rating
  • Address:2061 E Lambert Rd, La Habra, CA 90631, United States
  • Site:https://carstar.com/locations/ca/la-habra-15215/
  • Phone:+1 562-694-8834
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:8AM–3PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–3PM
  • Friday:8AM–3PM
  • Saturday:8AM–3PM
  • Sunday:8AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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