There needs to be more thought and concessions for the buyers at this place. I “won” a vehicle but turns out that bid didn’t meet the reserve. Usually that’s not a big deal and you’re notified of that immediately.. and can move on to other vehicles that interest you. Unfortunately at this place you’ll be stuck in limbo until the seller responds to you.. which in my case occurred just before midnight following the auction. I wasted my whole day to get hit with a counter offer that’s over 40% more than the winning bid for the auction! A “take it or leave it” deal.. as my counter was met with no response and with the deal cancelled. It’s a shame because there were multiple other vehicles I was interested in but I was committed to a bid that wasn’t even close to what the seller wanted in the first place. Big waste of time. Hopefully if you decide to give this place a try you’ll have better luck than I had.. but if situations like this are allowed to occur then I’ll think twice before trying this place again
They need more man power in the office or a better process.
Great place. Ive been going for years. I know the management and they are very helpful amazing people! Rhey always have a great variety of cars. All online now pretty simple!
Everyone is very friendly and helpful. Lots of good cars to choose from. Cars are more on the reasonable side. Will continue to purchase and sell my cars here. Great auction
Good experience 1st time out. Won a vehicle on Saturday was able to drive off the lot Monday after paying.
DO not buy here. SCAM. There cars have salvage history but they don’t state that until your getting your title. Took my $300 deposit because I told them i am not driving a salvage car it’s unsafe how can you guarantee it’s safe? He stayed quit. It’s also hard to find a insurance company that will put full coverage on salvage cars. I was going to dispute it but i don’t have time for court and plus athey lost my business instead and I hope others stay away. I made the mistake of not paying attention to the other reviews and it cost me $300 lol it’s ok what comes around goes around. Check my yelp review for the picture showing that they say it’s a clear title it won’t let me upload pictures on here.
Excellent Auction. Very good Selection of Vehicles. Friending people and great help.
Bidding open to the public but public is bidding against Dealers and businesses from across the border so only worst vehicles go cheap. Dont expect to find a cherry. Dealer trade-ins and donation vehicles will have dents, scratches, torn interior, faded paint, rust, holes, check engine light, mechanical problems, high mileage...winning bidder should expect some repairs to make road worthy. All that said, I bought a 2003 in 2018 and it is still hauling me around.
Very good place to buy your first car cheap and very reasonable prices!
All the cars are donated so the inventory ranges from decent to not so decent. The Auction is Open to the Public as well as dealers so that is a plus. They also had an on-line auction as well as a live one. However, when bidding in the online Auction be aware that the winning bid is not necessarily going to get the car. Because the cars are donated, the charity has a reserve price. If the winning online bid is below the reserve price, the winner can submit an offer but if it is not at or above the reserve price you will probably not get the car. The staff are really nice. The place is new so they will improve with time but it is still a great place to look for a car
Good place to buy a good used car.
Nice place! I have dealt with this Auctions on several occasions and have never had any problems. They have always been efficient in returning e-mail questions and the products I have won at auction have always been exactly as described. I have had no problems at all. But I Repokar is better. It is also a very good place to buy and sell cars
Great staff....many cars to choose from...just be sure to check car prior to auction..
So I bid on a vehicle to which they said it was on call after the bid was placed then they said they wont call until the entire auction is over, they called the owner after a 7 hour wait for it to end and said he wouldnt take less than what he wanted which couldve been mentioned before or atleast have the bidding start at that price, back then they would skip if the amount was not reached idk why this time was different. The thing that sucks is I could have bid on another car but only had so much to spend, considering the car was for me and not to resell. THIS IS A DEALERSHIP NOT AN AUCTION. Just be warned guys I hope you all have better luck, hope yall dont waste your time and have the same situation happen to you, because unless youre willing to pay more than what youre bidding. Terrible experience....P.S weve tried asking one of the workers (KENNY) whos worked there for years for help on multiple occasions hes terrible he couldnt care less about anything you ask!! Always makes it seem like he just wants his paycheck and to go home instead of addressing problems or questions you have. Terrible help....
Easy to turn in your car. This is the place used by KUTs vehical donation program. Just drive in, drop off your vehicle and title.
Terrible Auction service. Terrible rules that don’t protect you as a buyer. The guy who takes bids makes a lot of mistakes including getting wrong bids numbers from buyers. Very rude helpers around the property including office employees. Nothing is neat, registration process is terrible, employees at the office do not move fast, they are very slow taking care of you in which sometimes they will refuse to help you because they close at 4:00 pm even though it wasn’t your fault because the team of workers work very slow. This property work very slow and provide unpleasant customer service. Don’t trust any vehicle from this Auction because the owner tried to cover issues anoucemnt about the car problems. I have a lot of bad experience to say about this Austin service but you get what I am trying to say here. I do not recommend this place.
If youre in the market for a vehicle this place is great.
Went to visit the Junkyard, and although a bit disorganized, was a great experience! Got everything I needed and they were super helpful
It was a good place
WOW! This auction is huge. Very professional staff. Large selection of autos, boats, and RVs
Loved going there.
Friendly and works hard
Good value
Good cars
Seams good
Love it