I was very please with the work preform on my vehicle. The service writer Hollie was very professional and kept me informed of the status of the repairs being preformed. My vehicle repairs were completed much sooner than I anticipated. I have unfortunately had the pleasure of using AMM Kyle twice for auto body repairs. I was highly satisfied with both experiences. I would definitely recommend the shop.
AMM provided us hail damage repair. My truck is back to perfect. Its almost impossible to see any remnants of the hail storm. They started by setting expectations, then delivered early and with beautiful work. We had a small issue and they stepped up without hesitation and took care of it immediately. I will definitely use them again and recommend them.
Service was great and much faster than I anticipated. Front desk is friendly and professional. I highly recommend, my car came out like it was brand new!
AMM repaired my daughters car due to hail damage. Kept me informed throughout the process and car was repaired sooner than anticipated.
Everyone was nice & helpful got the job done quickly and had a slight problem went back the next day and it was fixed no problem waiting was short. The lady at the front desk was so kind and we hit it off just talking. I would recommend them to anyone who needs repairs. Thanks Jeanette.
Professional and very efficient. Louie and his staff are great. They noticed one of my tires low while bringing my car up and refilled it without hesitation.
Blake certainly excellent at explaining the difference between what COULD be done, to resolve vehicle issues and how to recognize what SHOULD be done, if experiencing issues with your car. Very knowledgeable and professional service!! Trust these guys!!
These guys done a fantastic job and was super fast. I will definitely recommend them to everyone and use them in the future if need be.Great job guys!! Thank you so much
Top notch from start to finish. Incredible customer service. Kept me informed of the different stages of repair my vehicle went through as they were taking place. Super friendly staff and the work was done ahead of schedule. Oh and my truck looks amazing. Great job all the way around!
Louis and his team were very professional and had my vehicle ready to go ahead of time. I recommend AAM Collision to everyone who wants a professional experienced team repairing their car.
They did an awesome job fixing my car the only thing they didnt do was put my car logo back on the car.
Was very happy with the turn around time on my vehicle. Great communication and assistance with the insurance claim. Found two small spots where there paint was clumped up and sitting high, but it wasnt noticeable from a couple feet away so I didnt complain.
I finally got my car back.... And He looks awesome... My car doesnt even look like it was in an accident... Louie was great... Keeping me up to date... On everything... Even turning in my rental... So I wouldnt have to deal with it... I would like to thank Louie and his crew... For such an amazing job... May god bless yall... Always...Joanna
Body work was great and professionally done, however I got my car back with a blown out $800 sound system which was working fine when they received it. Contacted them and was told that they wouldn’t break it because touching the stereo is against their policies. Guess it magically got put on the highest bass level and blown out when they did body work. Thank you AMM collision for the great customer service, honesty, and reminder to never come here again.
Only care about insurance money. Sad time.
We went to them to replace my bumper last year. They did a pretty good job but didn’t tell use we were missing a fog light until we were done and we found it back home in our garage.I went to them again for an estimate and was called Honey and Sweetheart multiple times. It was very patronizing and I didn’t go back.Update:He apologized and it really was addressed by management. Thank you.
Went in with a small issue. Resolved it quickly & was treated professionally and courteously. Great place to go if you need it!
These guys are absolutely amazing. First time ever having to use a Collison Center after a car collision and made the entire process smooth and easy. They were always available to answer any concerns when asked. The other party who had hit me were insured with 3rd party out of state insurance who took a month to get my car into this shop. The shop was ready on day 1 to handle the car and as soon as they got the car they had it back on the road within less than a week. There fast, professional and ontop of all that they washed our car and cleaned the exterior before our arrival for pickup. From start to finish they had exceptional service and I would gladly recommend them to anyone. I personally had Louie as my representative and he was professional from the very beginning. Give them a call with any collision concerns or repairs needed. There absolutely exceptional as a business for the Kyle TX community.
Excellent work. I had my Subi back in 4 days. I was kept up top date with all the progress and work being done. They even saved me a trip to return the rental. Ill use them again.
Blake and the front office representative were super cordial, extremely professional, and went above and beyond to ensure I was kept up to date on the status of our repair. The best part was the AMM repair shop team doing the repair got the job done a full day ahead of the estimated completion date. This is the 3rd location we have worked with over the years, and we will return to AMM if the need arises in the future. Thanks!
I got my vehicle back today and it looks fantastic. The workmanship is superior. Blake kept me informed and up to date every day. Great experience and I got my ride back sooner than promised. Way to go my friend!
Dropped car off here for an insured accident repair, staff was extremely forthright and friendly, including giving me tips on how to fix some unrelated paint wear and tear myself, without spending an arm and a leg. Repair was done on time, with zero hassle. Beautiful results!
I drive a corvette(fiber glass) they dont work of vets but found a shop that does and does excellent work
I cant say enough positive things about AMM! Dropping off the car was quick and easy, and Louies team did an amazing job, all while making us feel like family! You cant even tell the car was ever damaged, and they even had it ready 2 days ahead of the estimated delivery date! Excellent service and excellent people!
My car was complete in under 4days! The work is factory quality (if not better!) Louie was absolutely amazing in handling all my questions and keeping me informed of the progress and status of my vehicle. I would recommend AMM hand down!!!
VERY pleased with AMM Collision in Kyle! Extremely nice and very customer oriented. From my first call to picking up my vehicle the service was top rate. Customer focus is something that is often lacking, but not here. The repairs were spot on! Cant even tell there was ever a fender bender. I highly recommend AMM for FAST work and customer driven service.
Quickly estimated with accurate assessment and high level of professionalism.
Very perfessional
Louie is fantastic.. Kept me up to speed throughout what could have easily been a very frustrating process esp dealing with insurance companies... I even pass by 2 other AMM locations to get back to see Louie.
Great work. Very professional.
Their excellent reputation meant I had to wait a few minutes for the appraisor. Otherwise, their care was very professional and their repair of my car was FLAWLESS! It was my second repair there and was equally excellent! They also completed my repairs in the amount of time they promised...it was washed and shiny clean when I picked it up! They will always have my business for auto repair.
Took my car here, was extremely skeptical since most insurance companies are just trying to make money. While I’m not as happy with my insurance company, I am thrilled with the customer service by AMM. They have been efficient and super responsive. I would highly recommend going through Louie. He’s been great!
I had a morning car wreck... rear ended and the back bummer needed to be replaced. AMM Collision in Kyle took care of everything. That simple. Professional, and kind. They explained the process, had already contacted a rental car for so I could get to work on time while I completed the paperwork.Once I picked my car up in 2 days!!! The staff not only fixed the damaged bummer beautifully, but it was also cleaned! It sparkled!I’m incredibly impressed with the customer service, how I was treated, informed and with the end result.For all that worked on my car, “Thank You”You deserve a huge review that equals a pat on the back.
AMM Collision in Kyle does excellent work! Took my car in after being in an accident and they had it done in less than 2 weeks. Louie Alejandro, the service advisor, was great at keeping me updated on my car. My car came out looking brand new. I would definitely recommend AMM Collision!
They were friendly and personal, always kept me on the loop about my vehicle progress.
I was told to use this company by the insurance company. I didnt know anything about it. Drop off was quick and easy... but pick up was amazing. They finished my car quicker than expected and it looked awesome. They even carefully removed my window stickers and placed them on the new window. They vacuumed and washed my car and also cleaned the inside of the windows that were covered in puppy nose prints. It started raining when I was moving my things over from the rental. 2 men that worked there came out and helped me. Awesome experience... would definitely use again.
Auto was fixed timely. A grommet was on floorboard of passenger side and driver door was dirty on the inside. Otherwise work was good.
My experience here was amazing! They were able to take my car right away and I got it back in 2 days!! They even set up the rental car to come straight to me. They also felt with the insurance themselves. Overall an amazing experience. Oh, and the repair looked perfect as well!
I was rear ended by someone, and once their insurance finally accepted liabilty, I found this place. They were very quick, efficient and had my car ready in under a week. They kept me informed at each step and handled all the paperwork, which was a relief to me. I hope I dont have to use them again, but if my car needs another repair, these are the folks Ill be using.
This place really saved my car. I had really messed up my 370z in the rain one night. I called Blake Kerns the next morning and he helped me right away!! Within 2-3 weeks they had my car looking brand new again! Blake is the most pleasant person to work with. He will do everything is his power to help you out which goes for the rest of the company as well! If you ever damage your vehicle and just want it fixed right the first time and look amazing when they pull it back out to you all clean from washing, then AMM is the place to go! Thanks guys!
Excellent Customer Service!!!
Awesome company, staff and quality work! Thanks Louie for great work!
Superb service and answered any questions I had! Detail oriented and my car looks brand new! Thank you guys!
I had heard good things from others about AMM so when I needed someone to fix my car after an accident I took it there. From estimate to completion they did an amazing job. Great communication and customer service and my car was like new when finished. Hopefully I will never need them again but I would definently use them again and recommend AMM to anyone needing that type of service.
Took excellent care of my sons car. Very helpful and made the experience enjoyable. Very pleased with the quality of work as well.
I used the Kyle location. Close to work and home. They did a good job on my car. Only took about a week for repairs. I would recommend them. This location or Manchca location.
Picking up my sisters car but couldnt cuz she wasnt happy w work done-BUT they kept it w the promise to make changes to make her 100% 😊. We will try again next wk to retrieve her vehicle
AMM staff was courteous and professional. Great group of people I would recommend AMM in Kyle.
Everyone went above and beyond to fix my car after hitting a dear (gotta love those country roads at night). I had an issue with my headlight randomly turning off and on. The first time I took it back, they double checked the bulb, wiring and everything. It started working but, of course, the next day it was out again but by then, it was the weekend and I had to make due.My husband returned with it the next business day. They took it in and spent a few hours on it. They gave my husband and ride home and after finding the issue (they wouldnt stop until they figured it out) they DELIVERED the car to our driveway!I couldnt be more pleased with the service and attentiveness that they provided and will continue to use AMM for all of my repairs. Side note: I have also used the Manchaca location who were equally helpful after someone T-boned me and recommend them just as much.
I need to have my door opened from some one hitting the front of the car. 1 shop quoted me $250. This shop told me to come in to have them take a look at it. The gentleman fixed in 5 minutes for free. I strongly recommend them for their honesty.
Excellent service! They did a great job!
Great work from this place they stayed in touch with me and when I picked up my truck wow I was impressed my truck was cleaned inside and out hopefully I never need their services again but if I do I’d definitely go back! Thanks AMM!
Ive done business with this company for many years. It is under excellent management, very friendly people . They always keep their word. I would highly recommend them to anyone.
Fast friendly service. Keeping me updated. Lifetime warranty. Two thumbs up.
I took my car in there to repaired from an accident and I thought they did a great job. They gave me great customer service and also sent me updates about my car via text messages. I even received pictures of my vehicle in stages of it being repaired.
Customer service here is awesome. Worked with Joey on two jobs and he was always in contact. I dont know how long these things take but the work has been stellar.
Blake is great
Good people. They were on top of things.
Very through with work and explaining lifetime warranty
Great service, quick and quality work, Enterprise brings the rental here so no wait or dropping them back to office
Worst car repairs ever. My husband and I were on a road trip when we were rear ended. Our car was taken to AMM collision. They called us to tell us that it would be totaled. Then after talking to the opposing partys insurance company they decided to fix our totaled car. We received it back today and the paint job and the interior is in horrible condition. We could not be more angry or upset.
BEWARE!!!! 72 DAYS!!! They had my Jeep Wrangler 72 days at the end of last year & they were unable to properly fix my vehicle. Where do we start, $11,000 in damage which was payed in full. I was told it would be 3 weeks to repair the vehicle. My vehicle sat at AMM untouched for months. They blaimed the delay on Fred Loya. I filed a complaint with the Texas Department of Insurance who found the delay to be on behalf of the bodyshop not Fred Loya Insurance. My vehicle basically sat untouched for weeks at a time due the extremely long delay in them contacting Fred Loya. When I was finally called back I was told my vehicle had been overlooked due to an employee who left the company to work at Enterprise Rent A Car. I will give credit to the new employee I was assigned to, Louis, every time I called, he called me back. He did his job. He isnt the problem. The problem at this location is the management or in reality lack of. Lets fast forward to when I picked my vehicle up. My hardtop was scratched, I was told I would be receiving a check for that. The check never came. Now lets go over how many times I had to bring the vehicle back. #1, the door was not aligned properly. You could literally see out of the top corner. They claimed to fix the problem. #2 The hardtop was leaking due to being improperly installed. #3 The paint job began to chip at the base of the door & lower body panel due to it being misaligned. They repainted the panel & aligned the door. #4 When they repaired the panel, they got paint over spray on my drivers side door window tint. #5 I brought the vehicle in to have the tint replaced. #6 The tint job was soo poorly done it began to peel. They actually wanted me to take it back there so the same person could re-tint the vehicle. I paid out of pocket for their mistake and had it corrected by a reputable tint company. #7 The front fender flare was loose and also began to get a haze on it. I brought that in and it was buffed out and reinstalled. That brings us to where we are now. Less than one year after having my vehicle repaired at AMM, with 72 days to get the job done properly, I am again having to take the vehicle back in because the paint is cracking. It is literally peeling off of my vehicle. I was told photos would be taken and it would have to be submitted to a manager. The last time this happened in the exact same place on the vehicle they tried to blame me for the paint coming off and did not want to acknowledge that the door was misaligned even though they had to correct this problem before. I was told I would they would NOT repaint that area of the vehicle again even though they claim to have a lifetime warranty. I brought the vehicle back anyway. It is as clear as day that the vehicle was improperly painted and this is not damage caused by myself. As if that was not enough, my rear fender flare is now loose on my vehicle due to improper installation. I have an appointment Wednesday at AMM. In all the visits and calls I have asked to speak to a manager and there was never one who was available to talk to you. This place will give you the run around like no other. I would avoid this place at all costs, save yourself the trouble. They do half ass work with zero accountability for there mistakes. I want you to keep in mind i didnt even bother to mention all the smaller things such as the scratches all over my console and dash or the fact that when I was involved in the accident, we had shaved ice in the vehicle. The syrup from that shaved ice went all over my interior. It sat there for 72 days and when my vehicle was returned to me, I had to pay to get the seats & carpet cleaned myself. When I originally took the vehicle to this location I was told that the interior would be detail cleaned. This place is a disappointment in every sense of the word. And please when you see the generic response that every company responds to a bad review with, dont believe it. Put yourself in my shoes and imagine being without your vehicle for 72 days only to get it back, scratched, stained and not properly repaired!
I always have a great experience here
Great and friendly service
Good people, good work... highly recommend
This place is very friendly and helpful
Curtis & Blake went above and beyond! Excellent customer service and quality repair work.
My daughter went no problem
These guys are awesome!
Not satisfied at all . They have No quality control inspection took my car in August and they still havent resolved the issue (December) .
Slow to look at my car & give me an estimate.
Fast and friendly
Great shop
The people of this place are very kind