They have good selection of firearms across the board..Those guys are alright they are knowledgeable about there products and the laws..they helped me through process of perching my first firearm..i highly recommend Cross Road Firearms to anyone who is wanting to exercise their 2nd amendment rights legally

Did business with this shop through a post from gun broker and I couldn’t be happier. Amazing customer service and the shipping was lightning fast. Would definitely recommend to do business with them 10/10.

Fast friendly extremely courteous. Best gun store in Tennessee! Will be back

Awesome shop! Stopped in to make my first purchase and everything went smooth. Gregory and Shane are very welcoming and knowledgeable. I will definitely be back.

Walked in to buy the Ruger PC9 (American flag model) and was greeted by a friendly gang. Unbelievably quick service by Steve who showed me all the features of the weapon and how the barrel came off. He already had my background check half done BEFORE I finished my form because he asked me where I was born as I gave him my drivers license. VERY SLICK! Im impressed by people who do things logically and efficiently. Check em out, you will be too!By the way, the whole reason I went in there was because the only other gun store with the PC9 Flag model wanted $170 more. It pays to be a value shopper in todays economy of rising prices! 🤑

This is one of 2 stores I shop for all my needs great layaway if they have it in stock on there website you can put it in. Always friendly and helpful they do get busy at times so be patient

Bought a Ruger Super Max 9 here the other day- Smooth purchase process, friendly staff and very knowledgeable- Would recommend

Checked this place out when I moved to this side of town, nice store and very friendly knowledgeable staff good inventory now is my go to gun shop

Great LGS. The guys are friendly, knowledgeable and always helpful. During the pandemic they have kept their prices fair, no gouging like other retail shops. My go-to gun store in Knoxville.

Super friendly staff, good product selection, clean and tidy shop. Can’t ask for more

Purchased a Glock 33 over the phone with a credit card shipped to my FFL in Ohio. Fantastic job fast courteous helpful just really good customer service!Tom

I actually went in store on April 2nd and bought an Anderson AM-15. Great pricing and Shane was really helpful with my questions. Would shop here again!

Outstanding customer service very knowledgeable people extremely hopeful

THE GUYS THERE WERE HAPPY TO HELP I ACTUALLY MADE 2 PURCHASES ON 2 SEPARATE DAYS OF THE WEEK. SAME EXPERIENCE BOTH TIMES. WILL NOT PURCHASE FIREARMS ANYWHERE ELSE. SUPPORT LOCAL BUSSINESS!!!!!

I bought my gun here and continue to buy ammo here also. Everytime I come in, I am greeted and asked how they can help me. Being not only a new shooter, but a WOMAN shooter, they show me respect and answer my questions. (And I usually have a few!) Top notch place, with great staff!

Very nice and informative staff! Was able to answer all my questions and get me exactly what I was looking for. Will definitely be coming back.

Absolutely a great gun shop The prices were absolutely phenomenal almost $100 cheaper than other places my wife looked at.

Great place. Owner himself works behind counter and helps answers questions. Hunter will also help ya out with purchases or knowledge on products.I did a deal traded 2 pieces for two guns he had. Feel we both got what we wanted. I love the old country cracker boy feel in this shop and not that city boy slicked back hair cologne wearing pansy suit dressed narcissistic smile that you get at other places.So stop on in here folks. Cool people.

Awesome bunch of guys, great selection, and great prices. Actually spent the time to see what I needed. I will be back.

Stephen is a straight shooter ;) customer friendly and extremely helpful. this place is a gem.-nelson tieng

Only complaint is the prices are high compared to other stores but its expected due to them being a family business the guys are great and know what they are talking about highly recommend buying from them at least once or twice

Great place for all of your firearm needs. Staff is friendly, knowledgeable about their inventory, and is willing to answer all of your questions. Forget the big business stores, shop local and buy your firearms and supplies from here.

Ppl that work there have a attitude for no reason, I had a question about firearm laws and they made me seem like an idiot sorry for calling you I guess

I consistently have a great experience buying from them, and come back for that reason, even when their prices are a little higher than online or I have to special order things. Worth it.

Very helpful staff! They didn’t have the model I was looking for in stock but were more than helpful and willing to have it ordered and shipped as quick as possible. Definitely would buy from here again!

Stopped in here the other day as I was driving by. They had what I needed at the price I wanted to pay. Very much of a small shop feel to it, but very well stocked. Friendly folks, I will be back.

Ive bought a couple of firearms from here. The space is small, but selection is nice. Staff is knowledgeable, and willing to price match if necessary. Id rather give my business to a small shop like this when I can as opposed to a big box store. I will definitely check back with these guys when Im in the market for another side arm.

Was great to work with glad to do business will see you again soon with buying another

Brought 223 ammo,5.56 ammo these guys were in stock at a more than fair price,plus excellent service,care alot about what i wanted to buy today,shop all over east tn and the internet,i will buy my ammo here for now on,because i am treated like a value customer and get a good product at a good price,just walk in not expecting anything,wow what a nice place and nice people willing to help even if you don,t know they will take the time to help you figure it out and guide you to the right purchase and ammo.thank you

Great selection of ammo

Jason and Shane assisted my husband and I on Saturday. I was impressed with how much knowledge they both had. The guys were so nice and very professional. I wouldnt hesitate to recommend Cross Road Firearms to any of my friends and family..

Good prices and nice staff

Friendly staff. Made us feel like family. my gun came in and was still in the shipping box we will be back.

Nice people. Good selection.

This is a great gun shop. They also have a nice selection of used. If you they dont have it, they can usually get it. Great deal on a 50 BMG if you can handle it. Its refreshing to visit a real gun shop vs the box stores. These folks will actually talk to you and answer questions.

I enjoy shopping local, especially when a business has excellent customer service and a good selection. I have purchased several guns from Crossroads and I would recommend you stop in and take a look at their selection before you purchase your next firearm. They deserve 6 stars.

I had a great experience with the guys at Cross Roads Firearms. They were quick to help and also were very friendly, polite and professional. There was no macho man attitude or I am a firearms expert and you are not attitude. Whether you are looking for some ammo and targets to head to the range, or maybe youre looking for a new firearm or accessories for your current firearm; this place has got got you covered. They also have reloading components and some things that are sometimes harder to find in other firearms related stores. I highly recommend that you pay them a visit and see what all that they have to offer!

T hese guys are awesome and know what they are talking about when it comes to guns. They have always had respectable prices and a great selection to choose from.

Such a fine man. His fellow employees go out of their way to be helpful and extremely informative Always an enjoyment to visit store. One of very small number of gun stores in East Tennessee that keeps in stock shells for older firearms that are very hard to find!! CDB

Came in very professional and very friendly and helpful respectful the vibe is welcoming all the staff in there is very friendly

Easy, fast and fair prices. Really good selection.

Great group of people very helpful

I have bought several guns from them and have always been extremely satisfied with the friendliness of the staff and their willingness to answer any questions I might have.

Great service very nice. They know what to do

Always a great experience dealing with Steven and his team. I personally recommend them to all my friends, family, and you as well. You wont be disappointed dealing with this shop. A+ on customer service and knowledge.

Owner was not friendly at all and could careless if I was there! Its pretty sad when a Pawn shop offered 3x as much for ammunition and a gun! Do not go here if you want a honest good deal. Every customer should feel important no matter what you have to sell or want to buy. I was treated like a teenager even though Im 43 years old and a Veteran....I will never be back and will not recommend this shop to anyone....James

The men and women who work here are absolutely fantastic to work with. They are always very professional, knowledgeable, and friendly. The prices in the store are fantastic, and they always have a great stock of firearms, ammo, and accessories. They are more than happy to facilitate transfers, and take care of their clients. Overall an A+ from me.

I have used th is places a few times to make purchases.Prices are better than any other place I have been.Steven and Hunter rock in customer service.They have earned my business.Great Job guys.

Bought a firearm and some ammo. Great prices. In fact, best price in town.

Knowledgeable, helpful and friendly. Prices are competetive with anyone in town. Check with Crossroads before you buy anywhere else.

Friendly customer service, great ammunition and holster selection

Great prices, service, and selection!

No where on your website in store policies dose it, say you cant exchange ammo that you bought for another. I bought 9mm rounds yesterday that werent hollow point and were to big for my 9mm. I called and asked if I could bring them back in get my money back and buy different rounds! They said no, at this time and whats going on in the world, I have a box of ammunition I cant even use and now have to buy more. This also keeps another family from having the ammo I have unless I find an online buyer!

Very expensive! And they dont provide military or law enforcement discounts unlike other gun stores in the area.

The friendly staff with expertise and solid recommendations, provides not only a great experience, but unbiased tailored advise to meet customer needs/interests. 11/10

Very friendly and knowledgeable staff. Great selection and prices.

They are really nice and they have any gun that you would want. And, they know everything about guns

Full supply ammo and gun store and availability when others are out-of-stock

Felt very comfortable shopping here. Very knowledgeable staff...

Great prices. Great selection. Great service.

Great selection of new and used items. 5 STARS

Bought a Remmington rifle from cross roads firearms. Only 4 rounds fired through it. There are lumps in the barrel. Took it back and the owner was extremely rude and refused to help in any way. Dont buy from them. They dont stand behind their products.

Nice folks and plenty to choose from. Pistols, rifles, ammo and lots of accessories

They were fantastic! Very knowledgeable an helpful!

When a customer offers you cash, at a fair price, take it; your attitude and smugness lost a high end customer.....

An excellent customer service and good prices.

I have made several purchases from Crossroads Firearms for guns, ammo and accessories.They special order items for me as well.Every experience with them has been better than expected.One one purchase they had a price very close to what internet prices are and i bought from them to keep my money local.the gun came in malfunctioned and they made the mfg replace it.that wouldnt have been the case if i had bought online so i learned to buy from a local person not the internet.On my first purchase i was treated like an old friend and they paid attention to every detail and exceeded my expectations.I wouldnt go anywhere else because i know they will give me the best price and if something is wrong with anything you buy from them they will make it right.

Outstanding customer service and the best gun selection in Knoxville

Super friendly and helpful

Great selection and service

Purchased a brand new pistol from this dealership. Pistol was defective new in box staff and owner refuses to provide any assistance or refund and directed me to take it up with the manufacturer, Phoenix Arms.

Installed night sights on my glock 19 and totally dented and marked up new trijicon rear sight.

Friendly helpful staff, and great prices

They either get it or have it in stock

Great place, lots of selection

Great people to deal with.

Great place to buy !

Love it ❤❤❤❤❤❤

Excellent service