Got my chain saw serviced here. I was a little worried when u went to pick it up as the quote was different from the total I was charged after a very brief and pleasant discussion with the manager Rick they adjust the price to the orignal quoted price. Very happy with the service and thankful for Rick taking a minute to chat.
Had what we wanted for a reasonable price. Customer service was not good. Unfriendly. Guess it was their time to clock out and we were in the way of that happening sooner.
They always have what I need at a great price
Great local store.. great variety of things to shop for.. its good to keep BIG BOX stores (Lowes and Home Depot) honest and on their toes..I will definitely be back here!!I made a purchase of a Honda lawnmower. The gentleman working there walked me through all the options, explaining the difference in features between each model.. Good luck at Big Box.. :)
Called looking for a part for a lawn mower, was put on hold for 10 minutes. Called back, asked them to page parts, still didnβt pick up. Obviously donβt care enough for your business to pick up the call. Wonβt ever go back here, due to there lack of customer service. Not recommended. Prices way too high anyways!!
Huge selection of rare plants and charming garden assessories.
Lawn mower shop is top notch. I use them often. Usually have parts in stock. Reasonable prices.
Good plant selection and everything you need to keep your plants healthy.
Very friendly staff, lots of things to see, and some unique as well.
Great place to buy quality grass seed!
Great local garden center.1. They have seed, 2 yard tools, 3 watering apparatus and much more. Lots of 4 lawn power tools, 5 just about any type of home garden use item, 6 and a repair shop.
If its about the backyard, they probably have it. From seeds to grills, bird houses to trees and a nice selection of it all.
Fixed my weedeater. Took a little while. Plus if I had not called it would still be there because they forgot to call me.
They are a good garden center. Just dont ever dare ask anyone for help. The 2 separate times I needed help finding something I got treated like I was such an inconvenience. The first time I got waved in a direction with its over there somewhere. The second time I got directed to what I needed with such a large sigh I thought she had sprung a leak!
Rick and his team always make sure our lawncare company has what we need.
What a fantastic garden center! I am from Cincinnati, we were visiting my son for Thanksgiving, and went there with his family to get a Christmas tree! What a great selection, and a very helpful staff.
Shopping today was not a pleasant experience because of the customer service. The second location has much more pleasant employees who are very helpful!
I went in to get a chain for my chainsaw and all the employees were standing around talking to each other. 10 minutes before they closed all of them got up and walked outside except for one girl who directed me over to a guy that have been playing on his phone the whole time. Both of them were about as useless as anything. I go back to the maintenance department and that guy back there was about clueless on everything also. They ended up not even having a very common chain. Their customer service that day was probably the worst Ive ever seen. Everybody just stand around talking to each other and ignoring the customers on the floor
Mayo has a great selection of strong, healthy plants. Ive never been disappointed.
Best deal in East Tenn on 48 snapper zero turn 360Z .
We bought a beautiful pot at the Mayos Garden Center West. Morra was a wonderful help, and they repotted our peace lilly.
Did not have anything we were looking for. Such as patio set. Limited selection. Dethatching rake. None.
Bought a replacement Stihl part and an early blooming magnolia tree. They always have a good selection of stuff.
Rick in the parts department is a top shelf individual.
Mayo Garden Center is a great place to shop for outdoor plants and supplies for Spring and throughout the year.
Decent selection, with prices that vary from fair to quite high.The biggest problem is no real care for Covid Prevention. Multiple employees and customers not wearing masks inside or only putting one on once a customer comes very close.Shop here at your own risk.
Great products, great service, and lots of Weber grill parts.
Great place to get everything ypu need for your lawn or outdoor area. Broady was awesome to work with, very helpful.
Great prices and a wide variety on fruit trees.
Nice people ready to help
Super helpful people. Worth the stop for sure.
My two sons and I were thinking about planting a small garden.We were looking for seeds for vegetables and fruits to garden.Mayo Garden center had a huge selection of home gardening seeds and tools for any budget.The entire staff was very helpful and kind to my family today, while we were shopping
Extremely nice plants and friendly staff.
Great place for Scag parts and service.
Great service and parts department!!
Lots of nice outdoor stuff but a bit to pricey for me
Good folks good parts guys
Some stuff is really pricey but they have more variety. With their basic stuff, like seed starting trays, Ive saved money going with them over the box stores. Plus theyre nice and they help you find what you need.
Great customer service and very friendly.
I like the fact that Mayos is locally owned and their staff is experienced and knowledgeable. I get the best advice and seed for my lawn because they know the area and know what works.
Great outdoor furniture selection.
Any and everything you need when it comes to gardening and lawn care in one place.
Good place lots of options.
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Less stock than I imagined would be, prices were pretty high too but its Knoxville so I guess for the area they are normal π€·
Great business! Suggest updating your Sunday hours to closed on Google. Currently displays as open 12:30 pm-5:00 pm on Sundays.
My go to place for small engine repair parts.
Getting the garden ready. Go there.
Diana is so helpful & knowledgeable!
Local Business...Great Business.
Ive been doing business with this place for years. Its gotten much better since Steve was bought out. They carry a wide variety of equipment, one of the best parts counters around and they have a good supply of mulch products.
Want to give a huge thanks to Rick and the shop crew here. You all had empathy and understanding in my situation and got me in and out with a mower repaired in less than two hours.( note: that i was lucky enough to catch them at a slower time and that played a huge part in this time frame.). You all have no idea how appreciative I am. Keep up the good work and hospitality fellas. Thank you!!!!
I dropped off my Snapper Pro walk behind to have a carburetor replaced and a speed control bar replaced and its been there for a whole month and theyre still waiting on parts!!π I wouldnt recommend Mayo Garden Center West if youre looking for maintenance in a timely manner! Im still waiting on my Mower and getting really tired of calling and hearing were still waiting on parts not to mention they had my mower for 9 whole days before they even ordered my parts I am not a happy customer and there will not be any more money spent with mayo Garden Center West
I come here to get my Christmas tree and oudoor stuff.amazing place
Clayton at the west location was very helpful an knowledge of the equipment, Thanks.
Only place to carry the parts I needed for my weed whacker. It was actually cheaper than online.
Nice selection of grass seeds. Not impressed with service. Better know what you are getting before you get thetr
They had everything I needed for my zero turn. Fast and friendly service
Mayo seems to be one of the few places to get specific parts for small engine repair. They are very pricey when it comes to both service and parts. It also seems as though most all if not all of their furniture and Home Decor is way overpriced. They have a great selection of plants and flowers and vegetables when theyre in season however I go to Lowes or Home Depot when it comes to something like that to get a better deal, much better deal.
My wife and I have been picking up herbs, flowering plants and shrubs this spring at several places, but weve had the best luck at Mayos. The prices have been great, the stock hardy, and the help exemplary. We stopped on Saturday to shop. A gentleman by the name of Will helped me pick out some beautiful knockout rose bushes and gave me several tips on producing good results. Thanks, Mayos. Well be back!
Horrendous customer service - unfrienfly advice on the phone first but nonetheless I went anyway to shop. Once in the store the customer service was worse in person. I almost walked out without buying. I bought but will likely be a very long time before I return.
Always willing to help and great advise and will buy my next new commercial mower there
Always good service and Jimmy is a lot of knowledge onpesty weedsbeen doing it 15 years
Very expensive on about everything
I dropped off my mower 2 weeks ago to have it serviced. They charged me nearly $400 to change the fluids and sharpen the blades. When I went to pick it up, some part, probably a linkage, was left disconnected and it wouldnt even move. I was informed that none of the mechanics work on the weekends so it would be Monday before someone could repair my fixed mower. This is unacceptable. Not only did I have to pay exorbitant fees, I now have to make multiple trips across town
Its a perfectly good garden center. They didnt have the extremely obscure garden tool that I want.
A small parking lot but nice people
They usually have what you need but it is pricey.
Good place prices are a little high for my taste
Like Good
Kind of expensive, but they have a GREAT furniture salesman!!
Im not going to rate the store itself which I think is over priced compared to say Lowes or Homedepot on similar lawn and garden type products. I dropped by on a Wednesday with three lawn mower blades to get sharpened. They said they would have them done by Friday in two days. I was in no hurry and stopped back by more than a week later (a week from that Friday) and they still were not done. Really how hard is it to sharpen 3 blades? They called me the next day and said they were done. They charged me over $30 to sharpen 3 blades, no discount for my wait. I could have bought comparable new blades for that. Im all for supporting local businesses but not if they have poor service and charge unreasonable prices like this.
They were very helpful on getting the parts that I needed to get my mower up and running!
A little pricey but they have some great stuff
Great local garden store with good quality and reasonable prices!
Always good.
Tried to be helpful! Thank you!
Awesome it was just at closing time and they were more than happy to stay and help me get the grill I have been waiting to get for over a year
Everyone was so helpful and all of their products are worth it. We needed a belt for our lawnmower and they got it right the first time. The number we needed for them was no longer on it.
They have everything you want
Okay place
Staff was very helpful and knowledgeable will go back and buy my lawn mower there
They are nice people but they are very expensive on their prices !! Its hard to go to a place that wants that much money for their stuff when I can go somewhere else an buy the same thing for less an buy more stuff while Im at the other store too!! So I will just go there sometimes but not buy anything from them because they are WAY TOO HIGH ON THEIR PRICES!! A BARGAIN GOES A LONG WAY!RIPPING PEOPLE OFF KEEPS YOUR STOCK ON YOUR SHELVES !! PLUS DUST!!
Friendly and knowledgeable folks. They were very helpful in my selection of a hedge trimmer
Very helpful associate, and very knowledgeable about products and applications for vegetables. Unfortunately they did not have the food safe buckets I was looking for. Found them elsewhere for $2.99.
Very nice and helpful employees! Great local business to purchase your Christmas tree from!
Such friendly staff really made my experience great
I came to this store looking looking for a storage shelf for my out side toos that closes they did not have one but they had not issude giving me a few options localy to check with.
The people that work there are kind and helpful always have enough people to load materials unlike like home depot and have to wait great place
Friendly staff.
Great bunch of people. Wish I would of bought my mowers here, and will for now on!
Shopping for lawn mower. Limited selection. More professional equipment than residential. I try to buy local, but hard to do when selection is so limited.
Bought our Christmas tree here. Good value
Beware of Service Center! Purchased velkie that broke within 3 months of buying from them. Service center said Mfg wouldnβt cover repair and they charge me for repair. After I contacted Mfg, Mayo never filed warranty claim. Took 4 months to fix velkie as the repair was assembled wrong, not fixed completely and Jimmie Dickason (store manager from Mayo) refused to give me refund. Will drive any distance before returning to Mayo for a purchase!