I called Big T when another vendor couldnt meet our quality standards. Working with this company has been a breeze--quick responses, great quality, competitive prices. Big T is my go-to for screen printing now!
Very good customer service and fast. They also provide very good quality products.
Very slow on service and unwilling to call us when our order was ready. Refused to provide a receipt when the products were picked up and it required an active email request on our part to finally get one. Getting a proof to approve took a week and a half because Wayne had questions, but instead of calling us to ask, waited for us to call him wondering why a proof was not sent through for our approval yet. He then insisted that the 3 weeks started after that for us to wait for our order. If youre happy with having to do you own leg work to get a proof approval, asking for a receipt 3xs, and wondering if service is even a required priority for BTG, then they are for you. We however, will not be back.
The best. Period.