Found a very rare car that was traded in at Harper Jaguar. Called them immediately and received impeccable & professional service from Trent Rogers. I wanted the car described to me in detail & he went the extra step to create a 5 minute video of the car that answered all my questions perfectly. His assessment was honest & right on point! The great service continued as I was picked up at the airport a few days later & was in & out of the dealership within an hour with a great new (used) car. No brain damage & straight shooters! It was a great experience & I highly recommend Trent and Harper Jaguar!

Always a positive experience when my Jag needs to be serviced. Technicians are friendly and knowledgeable. Excellent service!

Great Staff and Experienced Dealership with Sales and Service. Really love the service approval app. Thanks Arles!

Took my Jaguar to Harper 3 hours away from where I live even though I have 2 dealers that are closer to me. I brought my F-Pace in for service for electronic issues. They were able to quickly diagnose the issues (rodents chewed the wiring harness) and offered a very reasonably priced solution and gave me a courtesy vehicle to drive while my vehicle was being worked on. They kept me updated with pictures of the damaged wires and the service rep Arles (who is fantastic) sent me text updates the whole way through. They even had my vehicle detailed when I came to pick it up! The service staff are very friendly and pleasant to speak to and are very considerate to the customer. I will be taking my Jaguar to them for any service needs despite the distance.

Friendly and efficient staff. Excellent service work. Will definitely use them again.

Outstanding customer service. Mechanic took the time from his day and explained what repairs were necessary and explained how these repairs were completed. Highly recommend Harper Jaguar service.

Harper Jaguar did everything I ask and they were very accommodating. They gave me a loaner car for my service and it was a fantastic experience. I would highly recommend using Harper Jaguar for service as well as purchasing an auto.

Trey was great to work with and the process was very simple. I was an out of town buyer who has never bought a vehicle strictly by viewing photos. I’m used to going to a dealership, kicking the tires, and negotiating for a price. This is usually a whole day affair. I was very surprised by how well the process went. My family drove more than 10 hours to the dealership who were ready with the paperwork. The vehicle was exactly as described and Trey was very helpful in answering any questions i have. I was in and out very quickly. No pushy sales pitch. Great experience.

Harper continues to provide unparalleled service for their customers. Thanks to everyone at Harper, from sales to service, for continuing Tom’s extraordinary legacy. Five stars!

Had a scheduled service appointment and I was not disappointed. Great service, loaner was ready to go when I pulled up. Friendly service, they went over the service report and explained each item. Highly recommend.

We were looking all over for a car for our daughter, finally found what we wanted in Knoxville, TN at Harper Porsche/Jaguar. We definitely got lucky working with Trey Clayman, he was exceptional!! Took care of all the ground work and the car was just what she wanted and ready to go when we got there, Jennifer in the Business Office was outstanding! Definately would drive the 3 hours again Trey and team were worth the ride!! Thanks again!

We had a great experience at Harper Porsche/Jaguar when we purchased our Porsche Macan S. Our salesman, Derek, was professional, polite, very knowledgeable, and super friendly. He has been so helpful in assisting us in learning key components of our new vehicle. Jennifer, the young lady who handled the financial end, was also professional, polite and super friendly. We felt we could ask her anything and she would do her best to answer us. Everything was done quickly and efficiently. Great experience! We would highly recommend Harper Porsche/Jaguar!

Great job, very professional and exceptional experience that you would expect from a premiere dealership. We just moved to TN and happy to have a great dealership to work with!

Loved shopping for a car at Harper Jaguar. We felt welcomed and not hassled to buy a car. Our salesman was awesome, answered our question and knew all about the car we were looking at, we really was just gathering data to see if this was the car we wanted. And we felt that the car sold itself.

Had a problem with my older Jaq model after it was altered while transported by truck. All of the employees helped with the great experience. My car was really dirty from the transport, and it came back to me repaired and sparkling! Thanks to all who helped me!

Harper Porsche has great customer service took care of our warranty work & repairs. Supplied us a nice loaner car. We are always treated as a valued customer.

There is a Jaguar dealership within 20 minutes of my home but I choose to drive 1.5 hours to Harper Jaguar. Harper Jaguar has fabulous customer service and I plan to continue doing business with them the duration. Thanks for standing out as one of the best, Harper Jaguar.

Salesman Derek was great. His knowledge of details of the Porsche brand was exceptional, being able to answer my questions and then give me the space and freedom to make my own decision. I look forward to doing more business in the future.

Trey and the whole team were so easy to work with at Harper Jag. I have had wonderful car buying experiences at Harper in the past and this time was no different. I was able to do a side by side comparison with a couple of other brands of vehicles and they had several colors of F-Pace at the dealership so was able to choose from multiple options. I slept on the decision and then ultimately did the credit app online at home and when I walked in the door all I had to do was sign the paperwork. The vehicle was gassed up and parked out front ready to go! Easy and streamlined process with great customer service!

ABSOLUTELY BEST AUTO DETAIL WORK & CUSTOMER SERVICE IN ALL MY YEARS OF OWNING A VEHICLE! Definitely will be using them exclusively for all my services & detail work!

I love my Jag DUV and I especially love Harper’s. Fantastic customer service!

Once again, probably the best experience I’ve had at a dealership. They go above and beyond to make things as easy as possible. 👍🏻

I purchased a Jaguar from Harper Jaguar earlier this month. My salesperson was Trent Rogers and he was fantastic. He was extremely responsive in responding to my questions and the negotiations were very cordial. He also has been great in following up with me after the sale regarding additional questions I had. I cannot recommend them highly enough. By far the best purchasing experience I have had with a salesperson and dealership, and their finance people were also very efficient.

Wonderful car buying experience at Harper Jaguar! Everyone was kind and Trey was very helpful. The process was easy and I am super happy with my experience.

Purchasing a car over the Internet for the first time could have been a difficult experience, but Derek Bonzagni of Harper Jaguar made it a very smooth experience. Derek was helpful, patient, and honest. He excels at communicating with the customer. Jennifer Collins was very helpful with financing questions. Thank you for making our car buying experience a pleasant one!

I just purchased a new key fob after waiting two hours they bring me my new key along with my old one and tell me Im good to go well after I get home my car will not lock from neither keys or from the inside of the car disappointing because I paid almost $600 and now I have to go back to have them fix the issue!

Excellent experience from beginning to end! Willingness from Sales to GM to meet my needs and would definitely use again.

My Cayman was taken to Harper for a recall repair. I was given a Macan loaner while service was being done. Parts had to be ordered so I had to leave the car for a few days. The loaner was much appreciated as I live 20 miles away. Once the parts arrived, the repair was made promptly. The car had been washed when it was picked up. Chandler was very friendly and knowledgeable and kept me informed on the status of the work. Great experience!

We were on a road trip and our battery quit working and they were wonderful and got us right in first thing in the morning and got us back out with a new battery in no time.

Courteous, helpful, cost was very reasonable. Provided a courtesy vehicle. Always had good experiences with this service department even though I bought the car at another dealer. Won’t make that mistake again.

The guys at Harper Porsche are amazing. Definitely the place where you want to take your car! For me, they are the only choice.

I recently drove from another state to check out a CPO car on the Harper Porsche lot, and the team has been extremely accommodating throughout the process. My sales consultant Trent has consistently been prompt and helpful in not just responding to both pre- and post-purchase inquiries, but also reaching out to see if I have any further questions or issues. Additionally, Jennifer in finance really went the extra mile in order to make me happy with the deal - and yes, I shopped around. Possibly the best purchase experience Ive had at a dealership to date, and I highly recommend them if you’re on the market.

Excellent sales experience followed by excellence from the service department. Highly recommend Harper. They know how to deliver an exceptional customer experience.

I had a 10:00 am appointment on 8/2 for my 2021 F Pace. I left the dealership at 4:15 pm. Wasn’t too happy with that.One problem they allegedly fixed returned on my dashboard on the way home. 😖Been doing business at Harper since 2008. First time I’ve ever had poor service. It was disappointing.

Outstanding service from beginning to end. Derek was so quick to respond to my questions and then Stephen in service promptly gave attention to the problem. Ultimately I had to come in for service to correct a problem with my E-Pace rear cameras. All was taken care of in a reasonable amount of time and with a great deal of courtesy.

Great experience! No pressure. Derek was very knowledgeable of all the vehicles we asked about and answered all our questions! Even after purchase, he followed up with texts and phone calls to see if everything was ok and if we had any questions. Jennifer in the business office was also very friendly and helpful. First class organization!

Fantastic buying experience!! The team at Harper Jaguar made purchasing my F-Pace S a breeze. I walked in from my two-hour drive and everyone made me feel at home. The entire staff was professional, polite, and extremely helpful. Trent was awesome throughout the car buying process and I would highly recommend the dealership for your next vehicle!

Nick in Service is fantastic - all personnel seem diligent, educated on their task and friendly.

I live equally 1 hour away from Harper Jaguar and the other nearest Jaguar Service Center. I had previously used the other service center but after running into a resent problem, they failed to get back to me. Harper Jag immediately addressed my situation and every subsequent need thereafter in a very timely manner even though I had never done business with them before. Needless to say, they will be getting all of my business from here.

Initally great experience with Trey! Got me in and out with a new vehicle but afterwards...Not a good experience.Had an issue a week after purchase of Jaguar E PACE with a whistling issue on the vehicle. Took it to have it serviced and now STILL has the sound. In a brand new vehicle this should not be an issue. But thats fine, well continue to work it out.What really bothered me was the issue with the plate. I purchased my vehicle the end of March. I JUST received my plate. First, they said it was lost in the mail, which I definitely believe. No problem. Said they were going to send another duplicate. They were very hesitant to give an extension temp tag. Obviously its illegal to drive on expired temp tag. Long story short, said they had to file a police report etc that they didnt do until the last minute. Lots of run around and I feel like I have been more than understanding but having to worry about this issue and having no one call me to follow up that there was even an issue in the first place shouldnt repeatedly happen. Luckily, their title clerk was able to overnight the tag to me (thank you!) and I finally got it so I wont get a ticket for driving on an expired tag. I have purchased and leased at least 5 other vehicles with other dealerships and literally have NEVER had issues like this. I hate to say it, but Im regretting switching from a long term Honda buyer to owning a Jaguar.

I have enjoyed my dealings with Harper Jaguar. I have found everyone from service to financial office to be very efficient. Trent Rogers, our salesperson, is very knowledgeable and helpful and was conscientious about following up after the sale. I even talked to him already about possibly buying another Jaguar and he was very up front and honest that the upcoming models were an improvement over the existing models in stock. Also suggested another model to consider before I made a decision. Obviously I feel comfortable with working with Trent as the Jaguar I bought from him I have only had about two months and I am already talking to him about looking at another. My previous dealer was Jaguar of Palm Beach, and Harper is a step up, in my opinion, in both customer service and personnel.

Derek was so wonderful and helpful during our car buying experience. He walked us through the whole process, kept us up to date with delivery, and even made sure my dream car came with a big white bow right in time for Christmas. Everyone at the dealership is super nice and friendly and we had a wonderful experience. Would recommend to anyone.

Harper is a first-class dealership. They are always friendly and sincerely want to make you a happy customer. Ive never had an issue with them.

The Harper Service Department team provided excellent service during our most recent visit. All are to be commended.Keep up the excellent work.

The sales team was a great experience and very helpful people.The Harper Jaguar service team has now serviced my vehicle four times and three of the four there were issues with either the cleanliness of the vehicle, neglected repairs or damage caused to the vehicle during repair. They were friendly when addressing each issue, but do not seem to make improvements and every visit then leads to another visit. I’d recommend them if retired or if you have an extremely flexible job as you will be spending a lot of time at the dealership.

Harper Porsche went above and beyond with service work on my Cayenne. There were some issues with engine performance and they worked with Porsche to get these repaired under warranty. They have always been professional, courteous, and fair. Would recommend to all!

I picked up a screw in a tire on my Porsche Macan Turbo and had the car towed to Harper Porsche to get the tire repaired. I was within 300 miles of the next scheduled service so Stephen juggled the shops schedule and knocked out both jobs within 90 minutes. Super service and great attitudes make Harper Porsche the only place I will take my car for service or repair. Not the cheapest place in town but I believe it is the best overall value.

I purchased a king ranch f250 and the experience was so easy . Trey was my salesman and everything was done by text and a few phone calls . My truck was delivered to me within a few days and it was better than I ever dreamed ! Customer service was awesome !!

Always an excellent experience and real good work performed on my Porsche

Having a great experience with Harper Porsche Jaguar. I started my car hunt several months back, and Derek Bonzagni did a nice job keeping touch with me while not pestering or pushing as my search continued, inventories changed, etc. I finally arranged for a few test drives via Derek and lucked out timing-wise on inventory and landed a perfect match for us in a beautiful Cayenne S (and by the way, very different from what I was originally searching for). After the sale, Derek has remained engaged and ensured I am happy, that I know all of the details of my car, and gave me a warm hand-off to the Harper Porsche service team and also to the great folks at Harper Auto Wash. Super Happy!

I recently had my Jaguar F-Type serviced for a recall. The appointment was made easily with a date of service being assigned to be seen quickly. The servicing itself was also done in a timely manner. My car was returned cleaner than it went in and as always everyone was courteous and attentive.

It was such a pleasure working with Trent on the sales team! One of the best experiences I’ve had in a while. I was purchasing a car from out of state. He spent time on the phone reviewing vehicle history, FaceTiming with the vehicle, and photo documenting everything along the way. I had the deal done and my car to me within a week! Overall, my experience was first class all the way!

I only stopped in to get a key for my wheel locks that I seem to have lost. It had to be ordered and would be 5 to 7 days, but I was getting new tires that day and needed to get my wheels off asap. Instead they removed the wheel locks and installed new lug nuts. I wasnt even spending hundreds of thousands of dollars on a new Porsche and everyone was so nice and inviting. I was offered coffee and drinks, and chatted with a man about one of my unattainable dream cars! I was amazed at how I was treated only buying lug nuts! Top tier customer service for sure!!

The Team at Harper Porsche takes great care of my car. Their attention to detail is second to none. I consider them friends and recommend them to you. If you have ever wanted a Porsche, this dealership will take great care of you and your car.

Very satisfied with my purchase. The outreach did not stop after the sale. The good service continues after the sale is complete. Regardless of the purchase, the service is exceptional.

Always excellent service here at harper jaguar!

Very helpful and easy to work with

Nick and the team at Harper are the best! Very knowledgeable and customer focused. I had my relatively new 992 detailed in addition to an oil service. The car came back absolutely spotless and beautiful. In the past, they have fixed a problem with my 2007 991 that other dealers in New York couldn’t fix. I had a trim piece at the rear deck lid that would not seat. They ordered a new part and did not charge me even though the car was not purchased from them. The loaners are clean. I have had 4 Porsches serviced with them and would not consider going anywhere else!

Hi, the purchase of the 2019 GMC 2500 went very well. Trey was a great sales guy, picked us up at the motel and drove us to the dealership. Jennifer was also a wonderful lady, she made the paper work flow very well and made the process easy. We drove the truck 3,680 miles back to Washington state, without and problems. I had only one complaint, that the detailers forgot to clean out the pick up box, it was full of debris. I realize the a Porsha or a jaguar dont have pick up boxes, but when I went to show it off the debris was not attractive.thanksBob

Very pleasant experience buying a car! Professional an courtesy was shown through out the entire sale:Trey Clayman is the best! Enos...

Far exceeded my expectations. The car is great and the salesman was wonderful. It was a delightful experience.

Probably the best car buying experience I have ever had. My salesman Trent was very attentive and professional. Everyone in the dealership was very friendly. Definitely will be the return customer to Harper dealership.

Best car buying experience in the 40+ years I have been buying cars. Friendly, efficient and precise. Would highly recommend this dealership for its personnel.

The team at Harper make everything so easy!

As always Harpers service team rise above all others . I feel like they treat me as family, communication is top notch and i absolutely love my panamera( number 3) abs my boxster( number 2,) my loaner car this time was a macan, loved it as well!!!!

This year, I had been serching nationwide to find a Jaguar F-Type British Edition. I am a Jaguar enthusiasts and to date have owned 9 of them. I state this because I have had the opportunity to buy them at several different dealerships around the country.On Mar 8, I found a beautiful one owner F-TYPE British Edition at Harper Jaguar and Porsche in Knoxville, TN. I sent an inquire online and was immediately contacted by a salesperson by th name of Mr. Trey Cleyman. He answered all of my questions concerning the car and its condition. He even volunteered to make a personal video of the car for me to illustrate the details I had inquired about. Satisfied that I had found the right vehicle, I advised Trey that I would like to put a deposit down to hold the car until I arranged a visit.Trey took over and set up everything for me including arranging for me to be picked up from the airport upon my arrival. The day I arrived my driver was already out front waiting for me. I arrived at the dealership and Trey came outside to greet me. We walked the car together and then he gave me the key to test drive the car. Once I returned, the finance office had all of the paperwork ready for me to make my purchase. From start to finish, the entire process including my test drive was over in about 45 minutes. It was the cleanest, easiest, vehicle purchase I have ever made. I can thank my salesman, Trey Cleyman for an awesome experience!

Great experience with buying my pre-owned CaymanS. Trent Rogers did a great job of helping me with the purchase. They made sure it was quick and easy and the car in great shape. Love the car. And would definitely recommend them!

Repair on sunroof completed perfectly in a timely manner

Very very supportive and great service no complaints had an issue with valve stem broken off. Fixed it immediately no problem.

Car was scheduled for routine maintenance but also had an issue with a delay in screen or no screen at all for cameras, radio, phone, etc. Still have that issue and this is the second time the car has been in for the same problem. It seems Harper has service advisor of the week and its not working!!

The service advisor was very understanding of my issue and was prompt in texting me with the problem and cost of service to be performed.

Always top notch service! They remember all the details and provide excellent communication - a great team all around!

I cant speak to sales, but parts here is great. They got me the part I need for my older Jaguar and even let me return the first when I purchased the part for the wrong side of the car. Definitely recommend them for helping find Jaguar parts.

I purchased my 2019 Jaguar E-Pace from Trey at Harper on Parkside. Its a very laid back atmosphere with extremely nice staff and great service. The staff seemed very knowledgeable about the questions I had and were very happy to help. I was a big land rover fan until I test drove the Jaguar E-pace, now I would say I am officially converted. Not only is the ride better, but the warranty is much better, I am also happy to be away from air bag suspension and back to the coil springs.

Always a pleasure to visit Harpers for my 911 maintenance. Service advisors are always knowledgeable and always willing to help. Service is swift and you always get what you need,.I wholeheartedly recommend Harpers for you auto services.

Trent was fantastic. He was very helpful with NO salesman pressure! He answered all my questions quickly helping me make my decision. Couldn’t be more pleased. Thank you!

The buying experience was very efficient and all the staff were extremely helpful. Highly recommend all the Harper Dealerships.

My husband and I were very impressed with the quality, cleanliness and professionalism of the Dealership and Staff. We are new to the Porsche family and very glad to be apart of it. Hope to be with them for a long time.

I love my Jaguar. It has all the features I need and want. It drives great. I love all the luxury it provides. I traded by Mercedes and couldnt be happier.I am a big fan!

Best vehicle buying experience ever, I have never been to any dealership that even came close to this one. The entire staff from the general manager, sales person and finance absolutely amazing ! I will never go anywhere else to purchase a vehicle, they do it right and with integrity. Harper has my business and my loyalty, fantastic group of people actually make you enjoy purchasing a vehicle. Trey is the Best, and I greatly appreciate him and Jennifer !! Thanks again to everyone at Harper.

I am so pleased with my experience at Harper Jaguar. They did absolutely everything to make the buying experience as easy for me. Trey was very friendly and helpful. I would recommend this dealership to anyone looking for a great car and a great experience.

Great service, convenient, and fast. They wash and vacuum the car. Everyone there is very friendly.

Truly, I really never enjoy the car buying experience.Harper dealerships give you a more personal experience with great prices. I personally drove 2 hours to come for the vehicle that I was searching for and was very happy with everything and look forward to my next car buying experience with Harper.

My old car got totaled at the start of COVID lockdowns in March, so had to wait 2 months to go car shopping. Went looking for a Jaguar when I did and, not finding what I wanted near home, drove 2 hours to Knoxville to do business with Harper. That turned out to be a great decision, as I got a very good deal on a beautiful British Racing Green XF. Both Trey Clayman (sales) and Jennifer Collins (finance) were wonderful to work with, and made things as easy on me as an out-of-town customer as they possibly could. Treys also been great with post-sale follow up, and 6 months later Im loving driving this car and very happy doing business with Harper Jaguar!

Service people are fine. Just disappointed that I am having problems with a brand new cayenne.

Great experience, loved the F-pace SVR, unfortunately interior to small for my growing family, ask for Trey, he is awesome!

I purchased a 2012 Toyota Highlander Limited from Trent and could not be happier with the treatment I received from start to finish. I certainly liked the no pressure easy atmosphere with the end result being the most enjoyable car buying experience I can recall. I could not be more pleased with my vehicle!

Fast, courteous and effective service.

I have dealt with the Harper dealership for over 20 years. They are honest and dependable. The customer service is always first class and with his variety of dealerships there is never a reason to deal with anyone else. A lot of the same employees that I first dealt with are still there. There is none better than Harper.

Top notch service. Easy to work with.

I purchased my F-Pace from Harper Jaguar. I continue to have my vehicle serviced there. I’m always happy with the service I receive. Stephen is my point of contact in the service department and his customer service skills are excellent. I had always heard great things about Harper and now I am a believer.

I have being a client at Jaguar with two different vehicles for the past 15 years since we moved here. The service Department at Jaguar ALWAYS have the most competent people, with knowledge and kindness, to take care in an outstanding matter of the clients. I am privilege to deal with Mr. Chandler, who is a very promising representative. I feel free to call anytime to just ask a question or advice and I always get the same pleasant care. GREAT WORK!!!! God bless all of you.

Always outstanding service from Harper Porsche. This is why I drive two hours to Harper for service and skip my local dealership which is 20 minutes from me.

Easiest transaction I have ever had buying a car. The entire transaction was done via phone and email. I drove from Pittsburgh, PA to pick up the vehicle and all paperwork was ready and transaction was super smooth!!Great deal on a great car. Easy to work with!!Ryan Hummel was super easy to work to get the deal done and Jennifer Collins did a great job with financing and having everything ready to go.Will definitely be back!!

EXCELLENT SERVICE, FAST TURN AROUND AND THE STAFF IS AWESOME. THE STAFF IN SERVICE WERE PAST PROFESSIONAL AND FRIENDLY. THEY HEARD ME OUT AND PROVIDED A QUICK APPOINTMENT (UNLIKE CHATTANOOGA JAGUAR DEALER), HAD A LONER CAR READY & WAITING FOR ME WHEN I GOT THERE. THEY KEPT ME UPDATED, GAVE ME CHOICES AND HAD MY CAR READY IN LESS THEN 24 HOURS. LOVED WORKING WITH BOTH STEPHEN AND CHANDLER “ IN SERVICE. THANK YOU HARPER JAGUAR OF KNOXVILLE TN FOR AN EXCELLENT CUSTOMER SERVICE TEAM!THIS IS BY FAR THE BEST JAGUAR DEALER, MY 1-1/2 HOUR DRIVE TO IT IS 200% WORTH IT. WOULDN’T TAKE MY CAR ANYWHERE ELSE!

My experience at Harper Jaguar was a good one. Although I didnt purchase a Jaguar or a Porsche, I was able to secure a great deal on a used Cadillac SRX. My salesman was Trey Clayman. He was very friendly and helpful. The transaction went smooth, a pain free car buying experience.Jennifer handled the paperwork. She is very efficient. I would recommend Harper to anyone. Thanks ! I love my new caddy!

Harper has always been my preferred place to buy a car.I wont even consider another dealership.Customer service is beyond any experience we have ever had.From the sales department to the service department at all the Harper dealerships, they are the best in treating their customers to first class care.I have been a customer at Harper Acura, Harper Audi, Harper Infiniti and now Harper Jaguar.They are the best.

Always attentive to me and my car. Starts from the moment I schedule the appointment until I pick up the car. They keep me informed of the progress and whether there is anything I need to pay attention to. The most recent visit identified a warranty issue, they made sure I understood the repair and then handled it. My kind of service.

Purchased a 2015 Toyota 4-Runner Trail. Absolutely love the SUV. Trey Clayman was my salesman, Great guy, professional and helpful! Jennifer Collins made the finance part a breeze, she was great! Easy transaction “no hassle” had me in and out in no time.

We were very pleased with our sales professional (Trey) and our Financial Manager ( Jennifer). They were courteous, friendly, attentive, informative and professional. I would highly recommend them.