Today was the second time we’ve purchased a vehicle from Beaty Chevrolet this year and I’m so pleased. We have had SO many different experiences at different car places and no one has went above and beyond like Beaty. First of all, they have great accommodations for anyone waiting and especially for kids! I’m talking snacks, drinks TVs & coloring books with crayons! Our first salesman was Miguel and he was amazing. Today we worked with Trey and he was just as great! The finance manager Mark (that we worked with both times) has such a positive attitude and truly worked with us. I’ve also had our vehicle serviced here and only have good things to say about that department as well. Everyone in this building has such great vibes. So basically, of the 5-6 dealerships we’ve had experiences with in the Knoxville area, I would not recommend any place other than Beaty.

My Wife and I have both purchased vehicles from these people. They are an amazing car dealership! Great employees and Fantastic customer service/care! They genuinely want to help you get into a great dependable car for a good price! Mark, Trey, and Miguel have gone above and beyond to help us out! Both experiences with this company showed us that there are car dealerships who actually aren’t out to rip you off, but to give you what you want. I would recommend this place to anyone even if you don’t live near Knoxville I would travel out of my way to do business with them!!

I came in for an oil change and the multi-point inspection. The oil was changed and one head light replaced, and it took 3 hours. The last 45 minutes of it I was looking at my car in the lot, but the paperwork wasnt ready. Also, if I ask for an inspection, it would be great if the mechanic could talk me through what was looked at afterwards. Having not had the opportunity to talk to the mechanic at all when getting back my keys, I am not even convinced that the full inspection was actually done.

Sales rep Kevin Caruso was very efficient in finding us a car we liked based on our requests. Best of all, he was not pushy at all! We have not made a purchase yet. However, Kevin made narrowing down my options a lot easier. Thanks!

Jamie Knight was very kind and listened to what our needs were to get us in the perfect vehicle. Jamie did not deter us from looking at a used vehicle when knowing a new would be more beneficial. Jamie answered all our questions and when other customers began looking at the car, ensured us that one wouldn’t be able to make a deal underneath us.

We loved Trey. He called me with EXACTLY what I wanted. I told him what I was looking for near close of business Saturday and before 12 on Tuesday he had it rolling off the truck with 5 miles on it. I was looking for a specific 2021 Tahoe, Ive been trying to find one since they came out! Not only that Trey was very professional, helpful, treated us great even though we pulled up in a rust bucket. He was awesome Im going to send everyone I know to him. Everybody in the dealership was so nice. My beyond wild 2 year old was a hit. Everyone loved him.

Always have my service done at the location where I purchased the vehicle. I have always received great service from Beaty Chevrolet but I do feel that the service department at times, bite off more work then they have time to do, which in turn alienate some customers. It’s especially annoying when you have a set appointment time and you find out later that your vehicle hasn’t even made the service department.

Sam, the salesman, was helpful, knowledgeable, professional, and friendly. There were problems with the dealership because the truck had just rolled off the delivery truck, and it took some time to get the information entered into the dealer computer before they could sell it to me. Even with that, it was the fastest purchase at a dealership Ive ever had. Ive bought a lot of cars in my 65 years, and this was the best purchase experience Ive ever had. I would definitely buy there again.

Discussed problem with service rep Kevin Cherry. He was helpful, professional, and courteous. Problem was identified and corrected quickly. Very satisfied with all dealing with Beaty Chevrolet.

These guys are crooks, I was looking for a used truck for my son and we found one he liked that had an actual window sticker on it for $30,000, when we walked in to make the deal the price went from $30.000 to $32.000 from the parking lot to the sales office. I would suggest going somewhere else if your looking for an honest dealership.

The folks at Beaty was the best. Did a online application the evening before the next day got a call to come in. The entire process might have took 2 hours including my drive time to West Knoxville.And the salesman has called to ensure everything is ok with the truck.

Preston the service tech was awesome. He did a great job .keep up the excellent service.

The service rep (Kevin) was very helpful. The waiting area was pleasingly organized -- plenty of leg room. All the staff were very friendly.Beaty is a great dealership. We will definitely be back!!

Had a 9:00 am appointment for an oil change today. Received a call at 4:30 that it was getting late and they could get to it on Monday. Went in to pick up my truck and was just handed the keys. Very Disappointing because I always have my service done at the dealer I buy from.

Came in for a scheduled oil change and rear differential oil change on 2014 Corvette. Numerous cars in front of me for who knows what! Oil changes should be fairly quick, set up a separate line for oil changes. Youre in and out at Jiffy Lube and those others, not mention they check all fluids, pressure, etc!! Overall experience was fairly good considering I own 2 Corvettes! Z06 and a Z51. Service line should be like a conveyor line. Shouldnt have to sit outside for 10 minutes because the dealership is backed up.

Service Advisor Kevin Cherry was very professional and helpful. A pleasure to deal with! While shopping my wife noticed a low tire. Thank-you Kevin for delaying your lunch to find the problem and providing information to help us purchase new tires.

Beaty has taken great care of my GMC for years and I will continue to use them for my new truck. They treat me very well and have a great work space area where I can stay connected while I wait for my service.

Sales and Service staff are awesome to deal with. They are very professional and nice

The service employee that helped me was Kevin Cherry. He was very nice. He told me approximately how long it would take and asked if I had any question.

It took a really long time- I wasn’t expecting an oil change/ tire change to take an hr and 45 minutes, especially because I scheduled the appointment several days in advance. And I thought the fluids (windshield wiper fluid) would be topped off, but they weren’t. But the price was excellent, and the employees were very friendly, so I guess it evens out.

Notice of completion was slow in coming; had to call to find out work had been completed. Mud guard had not been put back in place, but was easy to do so. Work was otherwise completed satisfactorily.

My salesman Henry Davis was very extremely helpful and very kind I will definitely recommend customers to him also patrick in the body shop was very pleasant and very patient with me while fixing my vehicles back to brand new Beaty Chevrolet will always be recommended to buy a vehicle from there. Thanks for working with me...Mrs. Grady

I went into this dealership yesterday and to look and see what my options were on a 2021 Camaro and told them to run my credit to one place called Exeter and they run my credit to 9 different banks. Will not recommend this to no one since they don’t listen to what u say. My credit is very important to me and took some time to get it where it’s at now imma have to wait longer to get my house due to them drop my points 🤬😡

The guys at Beaty are by far the best dealership people I have ever worked with! They went above and beyond for my husbands truck and made sure it was perfect! My forever dealership is now Beaty.

From start to finish, we had a great experience at Beaty. Our salesman, Ethan, made the process go so smooth and made us feel very welcomed! Joe in financing was fantastic and was a huge help in the process. My husband and I had a great experience with this team and ended up driving away with a beautiful truck thanks to these guys. I could not have asked for a more seamless process!

Kevin was excellent. Very helpful and professional, I will ask for him whenever I come back! Wait was longer than I expected but the issue with my vehicle was resolved.

Due to serious communication delays with the referring dealership, it took over 3 weeks for a switch repair. The system needs administrative attention, even though I was not a direct customer. It influenced my perception for future purchases and service.

My company, Gibson Furniture bought a pickup truck from Beaty Chevrolet. We took it back for the first oil change and it got scratched on the tailgate while it was there. I called them, sent pictures, gave them opportunity to get back to me, which they didnt. I called them back, and they refused to do anything about it. I spoke with Chase both times and he said he and Stewart, the service manager, decided it did not happen there. I know it was not there when we left it. It was a fresh scratch, and they couldnt even offer touch up paint. As a company who strongly believes in customer service, the service department at Beaty Chevrolet is very disappointing.

Hands down the best car buying experience Ive ever had. Keith Beasley is the type of salesman that believes in honesty and treating people with respect and courtesy. He worked with me through every step of the process without any of the typical pushy car salesman tactics. He let me take my time and offered his advice when needed. I was also blown away at the warranties they offer. I was able to get the top trim level for the vehicle I wanted while still paying less than the car I traded in. I will definitely be a repeat customer and highly recommend this place for anyone! Thanks, Keith!!

Great. Busy Place. And They Got Me In. Thanks To Kevin. Service Rep. Trucks

My salesman Keith made the experience enjoyable. I am glad that I travelled from Mt. Juliet to pick up this rare Lexus.

They ordered my Chevrolet Suburban the way I wanted it and honored the price quoted. They also honored my trade in price. They were very friendly.

Everyone was very helpful. Got us in the vehicle we were looking for at a good price

The service department customer service is absolutely excellent. We had an extremely long wait 4 plus hours which was a little much with a 5 year old but an extremely attentive salesman kept a check on my daughter and I and provided free snacks which was very much appreciated, I hate that I did not get his name but so do remember his face and absolutely plan on looking for him when it’s time to trade.

I actually didn’t end up buying from them because they didn’t have the right vehicle I wanted but I wanted to give them a shout out. Most dealers are gouging their prices right now and I didn’t feel they did that. I also want to give a shout out to Henry my sales rep. That guy was so fast about following up and working to get what I wanted. He took good care of me regardless of the sale. When we go to buy our work trucks later this year we will be going to see this group. Long story short if you are going here go see Henry.

Good dealership not pushy at all for sale was very helpful we have bought five trucks and one car from them over the years always have good service and staff there.

Repaired my collision done on my suburban! Great job! Had it done in 2 days! They were very friendly and knowledgeable.

Cory always takes great care of me, I never have a problem in the service center, when I use him...

I was very impressed with the quality of service I received at Beaty Chevrolet. The staff was very friendly and courteous and the waiting area was comfortable. The time I was originally estimated was longer than the service actually took. I felt like I was in and out of there! Great job!

I always go to Beatys Chevorolet for service. Scott in the service department does a great job getting my vehicle service and repaired, promptly and properly! There prices are in line and repairs are guaranteed!

I am very happy with the work and service that was provided me and my Chevy. Robert was very helpful and courteous. He is a Very important part of your company. Thanks for doing a great job on my vehicle. Terry ONeil.

2 hours & 30 minutes for a scheduled oil change & tire rotation. It was a busy day was the excuse for why it took so long. No excuse for why my car set outside for 30 minutes following the service, and when asked was told they were waiting on the ticket & the keys. This wasnt an isolated incident but it will be the last. As of today we will no longer be giving Beaty Chevrolet our business. Between the service department & the lady at the check out counter we were shown how much they appreciate our business. Too bad Chevrolet doesnt send follow up surveys to see how satisfied customers are with a dealership a couple years after the purchase, then maybe they would treat people like a human being.

I would recommend them to anyone who knows they have credit issues!! 3 years ago no one would deal with me and they took a chance and I just paid off my CHEVY SPARK and JOE in Finance was awesome!!!!!! He made it a breeze to get a refund with the gap. I paid off my car and was notified along with the title a note explaining about my refund with the Gap. You all were AWESOME YOU MADE IT SO SIMPLE YOU GO JOE!!!!!!!!! Y OSBORN

Everyone is friendly work was fast! Made it very convenient!

Great in person, service employees are timely, polite and helpful.

Had an excellent buying experience with Beaty and the gentlemen I worked with. Very friendly, and professional guys, and was a great experience. Usually the car buying experience is rather frustrating and full of back and forth. Thanks Nick and Jamie for ensuring I got behind the wheel of what I can only describe as my perfect car! New 2019 Chevy Camaro 2SS.

Helpful friendly sales staff.

Bought my 2019 Tahoe today from Roger Williams at Beaty Chevrolet. There was no pressure to buy and Mr.Williams was the kindess and most thoughtful salesperson I have ever encountered. He does a great job taking care of Beaty customers.

Honestly this is by far the worst dealership I have delt with. I bent over backwards to make a deal happen and tbh I feel like I got discriminated for been Latino. I am from out of state and even my bank was willing to wire 49k for the car on a Saturday and the dealership (Mr.Duffey) was not willing to work with someone out of state. Honestly I have proof of all our conversations and this is a full discrimination with everything I had to go thru have the money and still get told no even after the bank promised they would have there money ! NEVER IN MY LIFE WOULD I RECOMMEND THIS DEALERSHIP TO ANYONE.

Contacted Reeder service department concerning my SUVs AC system fluctuating in temp. The first go around the tech assured me that it was blowing at the right temperature although I assured him it fluctuated. My claim was blown off and I was told my AC Unit was functioning fine. Second go around two weeks later I requested a full evac and refill concerning freon and recharge. I was told there were no leaks found and that all mechanisms on the AC unit were functioning properly. One week later the same problem occurred concerning fluctuation. After a major inconvenience and being brushed off by techs and service reps concerning the issue I contacted the supervisor. Money spent with no results at Reeder Chevrolet, and they also rush you out after service with nothing explained. Two weeks later issue persisted took Vehicle to ***I called and spoke with Cory at Beaty Chevrolet Knoxville, TN, Cory listened and gave guidance on the possible issue. Great Customer service . Beaty Chevrolet actually took their time and diagnosed the issue. My Vehicle is not functioning properly. I would highly recommend Beaty Chevrolet instead of Reeder Chevrolet.*** I would highly recommend dealing with Cory at Beaty Chevrolet service department.

Great customer service and work was done in a timely fashion!

The service was great but 3 1/2 hours for an oil change and tire rotation is a little excessive. Beatys is still unquestionably the best in town!

Service was great. Quick and easy.

We purchased a car here which has a lifetime power train warranty as long as you have your car serviced there. They did a 30000 mile tune up which ran $600 which I thought was really high.

My application with TVA Credit Union was approved, a day late. There is NO minimum amount that can be financed, you might want to pass that along to the Finance Manager for future reference. You might want to update your website for incorrect calculations on Trade-In values. Apparently it doesnt help the customer when they need to know what the true value they will get at the dealership. False information/advertising.I do like the SUV.

First of all I want to thank they entire Beaty Chevrolet dealership for taking a chance on me as I start my journey of rebuilding my life financially. I have been in East TN for over four years now. I deal with many dealerships in the profession that I am in. The experience that I had at Beaty was one of the best experiences purchasing a vehicle that I have had in my lifetime. No pressure and they took care of my needs and addressed my concerns. Trey was fantastic! And the finance manager that handled my purchase was awesome. I will recommend all of my customers and friends and family to go to Beaty Chevrolet when they are in need of a vehicle. They are the only dealership in town that took a chance on me and I will not forget it! What a fantastic team of professionals!

Kolby was amazing. The gentleman working the numbers and processing the deal was good. However, we requested a new tag and the paperwork was completed. We recieved the registration yesterday in the mail, and they simply transferred our tags. I called this morning and spoke with the department that handles tags and the lady I spoke with wasnt very nice. No apology for the mistake they made, and she was short with me. This is enough for me not to recommend Beaty to anyone.

Roger and Mr. Duffy were easy to work with and made our purchase a smooth transition. We look forward to continue dealing with them in the future.

Amazing experience! Everyone there was very friendly and knowledgeable. You all helped me get in my first car with an amazing monthly payment I couldnt thank you enough!

You folks do a great job. You have a great customer waiting area and adhere to good safety practices.

The service was done efficiently, just as expected. We also had our car detailed. This was the best detail job we have ever had on a car! Excellent job done! We were very pleased with all the work.Doug & Lisa Marusa

Worked with Mark, business manager to help with a deal, absolutely fantastic experience. Thank you for your help Mark!!!!

Corey and the entire staff are always friendly and helpful.

The salesman, Jamie Knight was EXCELLENT! There were no sales pressure tactics used. I had found the car I was interested in on the internet and made my appointment easily. I was given the discounts that were shown without even asking...NO HAGGLE! Jamie took his time going over the car with me and the finance manager (Sorry, forgot his name) was equally as awesome! It was a fantastic experience all around. Beaty Chevrolet will definitely be a place I would recommend in the future.

Got my oil changed in about 45 minutes. Very nice people to deal with would recommend.

Mr. Tim Tabors was our salesman and he was great. Definitely enjoyed my experience working with him in finding a new vehicle.

I paid $5000 for a repair and you all couldnt even go get my car and bring it to the service area for me and dispose of your floor mats, plastic, steering wheel plastic, and mirror hang numbers. So for an expensive repair, I am told to go find my own vehicle in the parking lot and to dispose of the materials you left in my vehicle. I have never had such a low customer service experience at a dealership and will not be back. Thank goodness there are other Chevrolet dealerships in the area because I will not be coming back to Beatty.

The service dept was very prompt and efficient . They took me right in even before my appointment time and had me out and on the road quickly .

I had a great experience with Beaty from the time I stepped onto the lot until I drove off in my new 2021 Silverado! Ethan Wilson is quite possibly the best auto sales person I’ve ever dealt with. He introduced himself and was there to answer my questions without ANY pressure or hovering and that is the reason I came back to take another look. He listened to my concerns regarding other vehicles I was interested in on another lot and helped give me the answers I needed to make the decision to buy. He worked with his manager to close the deal and stayed late to do it. I worked with Mark in the Financing Dept to finalize the sale and he was also Great! He explained each step as we went and answered all questions that I had. He make sure I understand everything and would not let me leave until I was completely satisfied. I will recommend Beaty to all of my friends that are interested in a new purchase!

Brought vehicle to Beaty for routine oil change and tire rotation. The service was good and efficient. I asked the service writer to check for a certain problem I have discovered with the vehicle. Service writer dismissed my concerns and did not help with this issue in any way.

I appreciate the excellent work and attention the service department and mechanics gave me and my husband while fixing the car.

For the first time ever my car buying experience was actually fun! Major shout out to Roger in sales and Joe in financing! I knew exactly what I wanted before I went to Beaty. After two weeks of research I found my car and told Roger upon arrival. Not once did he try to sway my decision to push something more expensive than I could afford. I applied for financing on their website before I went and Joe was ready when I got there but took his time to find me the best deal and successfully did so.The conversation and laughter with both of them made the time fly and the stress of such an important purchase pleasurable.I couldn’t be happier with my new car and my experience buying it!Kudos Beaty!

Service was good. Took points off because the mechanic that drove our car out did not wear a mask! So we had to fumigate our car before we got in it. All employees were wearing masks except him. Since this virus is airborne we were not happy!

Very friendly service center. They were a little busy on Friday. They apply discounts where they can. Highly recommend.

Went in for a headlight replacement, I went to the service desk and was waiting about 3 minutes before I saw a service person which was really fast considering how busy they were,they are very professional and pleasant and thats every employee that I came in contact with.I was fixed and back on the road in a very short time, Thank You Beaty Chevrolet😁 !!!

We like the fact the all the guys there always make u feel important and go out their way to help u and make sure u know that they are there to help

Everytime we schedule a oil change it takes more than 2 hours for the service department to change the oil. I never have this trouble at the Nissan dealership I take our truck to. If it is a scheduled appointment you are in and out in 30 minutes on a oil change. I do not recommend Beaty to anyone that needs service done.

Really enjoyed working with Paul Goers on this purchase. He was very helpful every step of the way, including post-purchase.

Professional, courteous and service with a smile.

Dane Hill and Joe was awesome! They made it easy and was excellent to work with. I will definitely come back to Beaty.

Routine oil change and service. Everything went exactly as planned no surprises. Great service!

Always feel taken care of and all questions are answered

Great experience. Roger Williams and Ronnie Dillinger are top notch and their finance team worked with me flawlessly. Awesome experience

Our sales rep, Patrick, was amazing. He helped me through the whole process. I was not pressured which made me feel confident to buy exactly what I wanted. He really made me feel like family. Joe in finance was super funny and helped me feel at ease through all the paperwork. I will be buying any and all future cars from Beaty only. Thank you everyone!

As always the service department did an excellent job in my car. I’m always treated like family and won’t trust anyone but Beaty Chevrolet to service my car!!

The entire group of folks at Beaty took great care of us and did exactly what they said they would in the timeframe they promised!

We were on a trip out of town when our suburban had engine trouble. Service department was extremely helpful in fitting us in to get diagnosed and repaired that day and back on the road. Jeff at the service desk was very helpful and courteous.

Very nice people. Excellent service.

Robert Pierce and Mark (in finance) did a wonderful job helping me with my new purchase. However, I had a not so pleasant experience with Josh Griffin (so-called sales manager) and Roger (the rabbit?) the week before I purchased my new vehicle. My family and I are supporters of Beaty Chevrolet and have been for years as we purchase new vehicles from there often, had Robert Pierce not put forth the effort, Beaty would have lost our business for good. With that being said, some serious customer service and attitude adjustments regarding professionalism need to be heavily addressed within the company. (specifically regarding Josh Griffin). Josh will cause the company to lose business if this is not addressed.

Ive got the best Service Rep you can find. Corrie makes sure Im treated with respect. He helps me get in and out and to work as fast as possible. He meets his customer expectations. Keep up the excellent work.Joe Moore

Jeff in the service department went above and beyond to assist us with the multiple issues we were having with our car. Hes a great asset.

Awesome ..great place to buy a car..great service n great ppl..i had my camero serviced today n they do a fantastic job..

When ever we come in for service we are waiting hours. An oil chance we waited 2.5 hours. I made an appointment for a bed cover I purchased for my husbands truck. Got there around 9:15 am waited till 11:44 just to be told it would be another hour or so. If I had not gone to the desk I would have not known that. I went home and waited by the time I received my husband truck back it was around 3 pm. Thinks could have been handled better. I just hate in order for my husband warranty to be in good standings we have to bring it there every time.

I had my vehicle serviced. They took care of recalls while I was there. Explained of other services that needed done. But they were not pushy about it.

All experiences weve had with Beaty Chevrolet have been positive. There was no pressure at any time which is a huge plus when buying a car. This last time, we didnt really know what we wanted and our sales people were very patient with us, showing us many vehicles, taking us on multiple test drives and running the numbers for our trade in. When we told them where we needed to be for monthly payment, Duffy got us there but not only did he get us there, he even saved us a little extra. We will only purchase vehicles from Beaty Chevrolet from now on (unless we move out of state).

This place is a joke went for my first oil change which was suppose to be free and they tried to charge me for it. Also had a nail in my tire that they said they couldn’t patch so tried to sell me a new tire so I went to another tire shop and they got it patched up in 5 minutes. I would suggest not getting your service done here.

Mr Robert Pierce (internet manager) was extremely rude. The so called manager needs to change his attitude and put a smile on his face if he expects to sell a car to anyone with half a mind. We showed up to purchase a 2019 Chevrolet Colorado; upon arrival we discovered several scratches and it needed washed to say the least. Not to mention it was missing standard parts of the vehicle and manufacturer included, dealer installed items were not installed. As a result a delay in purchase may cause a loss of $6,000 of incentives. That aside, Dane was great!

I always love coming to Beaty for my service needs, super friendly staff and they treat you like family

From the sale to now I have been so happy with the service. Thank You.EJ

I took my car to Reeder for an electrical issue and they had it for a week and could not or did not want to find the problem. I took it to Beaty and they had it fixed in one day.