user
Total Wine & More
11370 Parkside Dr Ste 2400 Ste 2400, Knoxville, TN 37934, United States
Appearance
Total Wine & More
Comments
br
Review №1

Wow! What an amazing store. They have everything you can imagine including fine wine and liquors from around the world. Lots of unique options. They even have a cigar humidor, hundreds of gift and food options as well. Really enjoy shopping here. Staff is helpful and friendly and prices are average to very reasonable.

Na
Review №2

The staff was helpful and the store was easy to navigate. The inventory was limited. There was only one flavor of Ciroc vodka, no sloe gin and the rum selection was mediocre. I will shop this store when in the area but will not make a special trip to shop.

Ti
Review №3

Awesome place to buy alcohol. Amazing selection.

Co
Review №4

Wonderful selection. Taste testing. They have it all.

Bo
Review №5

Great selection of whiskey!! We were looking for Tennessee legend salted caramel whiskey and they had it

Th
Review №6

Such a large selection. Theres something for everyone.

Ce
Review №7

Best selection of booze around. Worth the trip to west Turkey Creek. They have Rhinegeist and 4sons beers!

Am
Review №8

Total Wine always has amazing customer service, and the staff know their stuff. Go in for the knowledge & return for the service with a smile

Am
Review №9

We always have a pleasant experience here. The staff are both super friendly and knowledgeable. Highly recommend if you either have questions about what to get, or if youre looking for something in particular (they basically have everything)

Br
Review №10

We need this in Illinois, biggest selection of wine and spirits Ive seen. Not only the largest selection but also how it is all displayed.

Sc
Review №11

This place has the best selection. Friendly staff and great prices.

Je
Review №12

Busy and stocked full of variety in all flavors.

Ea
Review №13

Great customer service and large array of items. Decently priced.. Will definitely return.

T
Review №14

What an awesome store and experience. First time shopping at Total Wine & More and I’m glad this was the store I went to! So many choices and we were lucky to get help from Denise when selecting red wine. Her suggestions helped immensely and we loved the wine!!!

Pa
Review №15

Super nice, massive selection. Customer service was great, helped us pick out a gift. Had taste testing through the aisles. Recommend going.

Le
Review №16

Dont ever buy a gift card for someone for Total Wine. Total Wine has an unethical practice of playing up how they have locations all over the US, but if you mistakenly buy a gift card for someone and then find out theres no Total Wine near that person, Total Wine will not give you a refund, period, doesnt matter if you call them and wait forever on hold. Oh and they wont let you redeem a gift card online. Convenient for them. Honestly I think this practice is part of their whole strategy.

Mo
Review №17

This place blew my mind. They have everything! My husband and I were there for an hour just completely in awe. They even have snacks. This will be my go to for life ❤️

Ja
Review №18

I recently went to total wine with my girlfriend to pick up some beers, and my experience was fine until we got to the registers. When we got to the registers both my girlfriend and I presented our ID’s to the cashier and they needed to call their manager over to confirm since we were both 21. My girlfriend’s ID had a bend in the upper right corner, which has never been a problem anywhere else we’ve gone to purchase alcohol, but the manager made a big deal about the bend going so far as to snap her ID. He then disregarded the damage he caused, handed my girlfriend back her now broken ID and acted like he was doing us a favor by letting us purchase our alcohol.

Kr
Review №19

I’m from Florida and when I heard they were opening Total Wine a few years ago in Knoxville I was ecstatic!! I always shopped at Total Wine in Florida so I’m so happy to have them here now! Always a great selection of really anything you’re searching for and by far the best prices as well!! Everyone has been very friendly and accommodating every time I’ve been to the store. Great location and great store!!

Br
Review №20

Greatest store ever. We go for the and More aspect. When shopping for top shelf spirits no one beats their selection. And also regarding top shelf spirits... I perceive TW&M to be about 30% lower on price than pretty much anywhere else.I do have one tiny bit of bad (or good) news regarding this location... while I enjoy the 3 hour drive from Franklin (I actually visit Knoxville regularly for other reasons), TW&M is breaking ground on a Nashville location (actually Brentwood) imminently, Ill only be visiting here for nostalgic reasons in the near future.

Sh
Review №21

Visited Total Wine on Monday October 11th.It was, my mom first time in this establishment. It was such a vase variety we really didnt know where to begin with wines.Well we got THE BEST SALES PERSON EVER... TY REED.OMG. This young man was TOTALLY AWESOME. He explained different types of wines. Let us taste test.So polite, mannerable and was a sharp dresser. He looked very nice with an awesome personality to go along with it.He didnt pressure us to buy anything. But some of the items he let us try. I would have never thought about trying. Needless to say. We left out of there with just about all the items he letus taste.I learned a lot about wine yesterday.Hes definitely a keeper and knows his job.... And knows it WELL.GO VISIT TY REED IF YOU VISIT TOTAL WINE ON PARKSIDE DR... YOU WANT BE DISAPPOINTED...BEST SALESMAN EVER.

Ma
Review №22

Wish there was a store like this in West Virginia!! Absolutely the largest variety of spirits Ive seen.

Pa
Review №23

If you are looking for a large selection of wines - they have it. If you want the best wines at the best prices - go to Total Wine!Their staff are very friendly and helpful.

Ja
Review №24

Excellent selection. Great prices, especially if you bundle.

T
Review №25

You can never go wrong when visiting Total Wine. It took us a long time to get this store in our area. I am always happy to visit Total Wine. Everyone is always so nice and helpful.

To
Review №26

As long as you dont have to talk to some of the mindless employees at Tennessees only Total Wine, you wont have an unpleasant experience. Some of the employees at this store are clueless and have a major attitude problem when it comes to customer service. I have been to Total Wine in 4 other states and this store is very disappointing.

Da
Review №27

This place has everything. EVERYTHING. Beyond awesome! Makes every other large liquor store look small.

St
Review №28

Oddly this store has a very small beer selection. Really there are only 2 aisles of beer. There were a lot of tastings going on that day, including one showcasing Michael Waltrips new beer company presented by Michael and his brewer. Im not a NASCAR fan, but I surely know his name and didnt realize who I was talking to until I was walking away. Sadly, I think a lot of people were just being polite by taking a 6-pack of his beer because I saw him regularly walking around the store picking up packs left behind by patrons. We truly enjoyed our samples of the Mexican lager and the IPA and bought each. Unfortunately, we cant get any more since we dont live in TN, but we wish him great success with his new venture.

Ma
Review №29

I attended a very informative class on different wines. I learned a lot. Hope to sign up for more classes in the future.

Da
Review №30

The “Costco” of wine, beer, & spirits. Great knowledgeable staff with the help you need to find the perfect beverage.

To
Review №31

Total Wines inventory system is quite often inaccurate. I placed an online order last weekend for a product that was shown as in stock at my local store. I received phone call a few minutes later stating that they did not have the product that I had ordered in stock. The person on the phone could not give me a date as to when that product may be back in stock. I was then asked if I would like something else instead - felt like a classic bait and switch. I asked him to cancel the order. They did so fairly promptly.A couple of days later the product that I had originally ordered was shown as being in stock again. My wife visited the store to find that the product was actually not in stock.My piece of advice about ordering from or looking online for availability is to not bother. Calling the store may be a better alternative.Update: I was contacted via a couple of weeks later by John at this store. He had located a bottle of exactly what I had ordered that was cancelled/erroneously listed as in store. He placed this bottle on hold for me, and I purchased it today, just in time for a big celebration next weekend. John went above and beyond to search diligently for this product and to reach out to me about it.

Je
Review №32

Total Wine has a great selection of everything and reasonable prices. The staff is very friendly and helpful. Some really great deals.

Gr
Review №33

A fantastic shop for wine and spirits. Many varieties are available, almost overwhelming. Highly recommended.

Wi
Review №34

Great selection decent prices good service.

Yo
Review №35

Big store with a big variety. So glad Im able to find liqueurs from my country that no other liquor store in Knoxville will carry.

Ki
Review №36

Helpful staff, great selection and fair pricing.

Su
Review №37

Loved it. First time there. Visiting family in Knoxville, will be going back in there.

Ch
Review №38

Great store. An overwhelming wine selection and good variety in liquors. Prices are pretty good for around here. Only downside is they are a bit too far out from where I live. Still worth the trip, just not that often.

Da
Review №39

Best selection in Knoxville area! Online services worked smoothly. Wish they included a copy of the order in the box but not a big deal. Well stocked with more spirits than anyone else. Beautiful interior, well lighted and easy to navigate. Helpful staff.

Jo
Review №40

Awesome place. Unbelievable that this selection is available under one roof. Great people. Very clean store. Unbelievable selection.

Ma
Review №41

They have great prices but i would love if they had soda of the world like bevmo.

Mi
Review №42

Great selection plus great service, employees are always nice and ready to help you find what youre looking for, I like that I can get samples of some products before I buy.

Ba
Review №43

Just recently found this place. Went in just to look around and see the selections. I was blown away by the wide selection of products and they even have NA beers and spirits. The employees are happy to assist you and make great suggestions for when they are out of stock of what you maybe looking for. Customer service is top notch and you can tell they like working here.

Ra
Review №44

Great store, great prices. You wont be disappointed.

Da
Review №45

An astonishing selection of beverages, and a knowledgeable staff. The prices are pretty good too...

Pa
Review №46

Great service, prices and selections

Da
Review №47

A package store the size of a grocery store. They have great prices, especially considering its in Turkey Creek. They have everything from liquor to wine and beer. If they dont have it then you probably cant get it anywhere.

Ju
Review №48

Attractive store. Very large wine selection with descriptive signage for each bottle and many wines have legitimate wine publications ratings (those in the 80-90 range). Liquors, mixers, beers, ciders and hard alcohol items abound! Bar accessories and snacks and a small selection of cheeses are also available. Friendly informative staff. Ask about Volume Discounts available.

ro
Review №49

Great selection! Friendly helpful employees!

Da
Review №50

Huge selection of products. Friendly and knowledgeable staff member that assisted me.Not in my normal path of travel but will make an effort to stop in more often.

Mi
Review №51

Nice Store! Its like the Toys R Us for alcoholics.

tr
Review №52

Best selection of alcohol and wine, at a reasonable price

Ro
Review №53

Great selection. Friendly staff now if the could get me Black Death from lceland

Jo
Review №54

Super varity and great prices.

Be
Review №55

Definitely a place to get the cures for what ails you

Si
Review №56

If I could put 0 stars I would I’m not 21 but I was not purchasing anything my husband who is over 21 was buying a wine gift for his boss when we went to the register they asked for both IDs and I said I was not getting anything but they rudely asked anyway so they did not let my husband buy anything because I was underage but other adults who had multiple children where able to walk out no problem. First time at the store and will never return back.

Review №57

Fantastic selection of wine and liquor. The in-house wine expert’s knowledge about wines and where to find them is truly impressive.

Jo
Review №58

They were awesome and very knowledgeable. Crazy thing, I was looking for none popular brands from Europe and they had them on the shelf.

Em
Review №59

We love visiting this location when we are in Knoxville. We enjoy perusing the aisles. Its like a Bed Bath & Beyond, but for alcohol 🍾

#N
Review №60

Very wide selection of wines and alcoholic beverages.But they were out of the type that I liked which was disappointing.

mi
Review №61

Ordered two kegs. Only got one but was able to choose a replacement.

St
Review №62

Great store... Costco of liquor

C
Review №63

Total Wine is the Home Depot of liquor stores. If you dont have a specific item in mind, plan on staying here a while exploring their vast selection of wines, spirits, beers and cigars.

Ad
Review №64

Great selections of everything and anything youre looking for.

Br
Review №65

I have been a repeat customer for several months here, but this past visit will be my last. Im not sure what day I came in last, but I witnessed a manager, Shannon, being very nasty to some employees. She was practically yelling at them and being very harsh/rude. These employees did not appear to have made a major offense, just some communication issue. I do not wish to support a company who doesnt value its employees and wishes to treat them this way. Managers like Shannon need to learn to communicate in a mature, humane way. Im absolutely disgusted by what I saw here. I will be telling all my friends about how your managers treat their employees. Do better.

Ta
Review №66

If you cant find it here, you cant find it... except chocolate buzztallz/buzzballz... they dont have those and Im not sure why they dont but its a very cool place. Staff is very helpful, store is clean and the prices arent bad.

Al
Review №67

Great selection of import beers. We always enjoy shopping here.

Ke
Review №68

Nice staff. Well-stocked variety of inebriators.

Ni
Review №69

Great selection, friendly, knowledgeable staff.

Ki
Review №70

Excellent variety. Staff was great. Very helpful.

Ki
Review №71

Great selection, decent prices, phenomenal staff

jo
Review №72

The gigantic selection offered there makes a shopping visit an adventure.

Li
Review №73

Grabbed a great case price! Thanks for competitive pricing!

Gr
Review №74

Great prices and great beer and whiskey selections. Parking isnt fun, but if avoid weekends its much better.They also have experts there to answer questions.

je
Review №75

Great cigar selection and my go to place for absinthe!

Am
Review №76

If you cant find what you are looking for in here something is wrong with you. The staff is knowledgeable and helpful. The store is clean and well laid out. The prices are way better than grocery stores and even most liquor stores.

ke
Review №77

Large selection, friendly helpful staff. Tastings are offered with sanitary preparation.

Ca
Review №78

Really like this store. When i asked someone for help they were on break but he got me to the right person that could help me.

Vi
Review №79

OMG So Huge! They must have everything!

Ki
Review №80

Great selection, fair prices, very friendly staff. Danielle was an amazing conversationalist when I went in to pick up an online order and lottery pick.

Ba
Review №81

This place is awesome! The inventory is amazing! Excellent customer service!

J.
Review №82

If this place doesn’t have it, you must not need it that bad. Seriously. Every off the wall alcohol I hunted for, they had it. Loved the place. Will be back soon!

Br
Review №83

Staff is extremely helpful.Thanks Brian

Ma
Review №84

The selection here is bigger than anything else you’ll find near Knoxville. Wines/Beer are well organized by regions or type. They offer tastings/samplings. Prices for wines we had often bought in grocery stores in the area were $2+ cheaper here. Excited to try so many of the other wines they have in stock!

Je
Review №85

A very helpful worker saw me looking around and asked if I was finding everything. I explained what I wanted and she showed me each item and what others were available. Great workers, great efficiency! In and out quick. Prices were great too.

Jo
Review №86

You cant beat the price and selection of this place. All the employees are very knowledgeable on the products in their area. Their curbside pickup option is great.

Sh
Review №87

They always have something for everyone and then some. Love the samples the most. They always introduce me to something new.

jo
Review №88

Great selection and good prices. A lot of whiskey, too.

Ro
Review №89

Legit the best liquor store in knoxville. The staff know exactly what theyre doing, and the selection is unparalleled. Id highly recommend trying this place out.

Ki
Review №90

If youre in the area, I wouldnt recommend any other shop. They have nearly everything you could possibly want and everyone working genuinely seems to want to help you find exactly what youre looking for. The craft beer and cider selections are phenomenal and the prices are hard to beat.

Lo
Review №91

I dont care what city I visit, Total Wine always has what I need and the employees are always on their game to help me select the perfect adult beverage.

da
Review №92

Total Wines always get 5 stars from me

Ja
Review №93

Found what I was looking for and saved the evening. 👍🏻

To
Review №94

The only thing keeping me from leaving a five star is Total Wine scares me.It is soo awesome its frightening..Im afraid that a Walmart-esque liquor store such as Total Wine might put out the small fry liquor stores..Apart from that I love this place.!The prices are fantastic, the selection is unparalleled, and its a one stop party shop for all your partys needs.!

Na
Review №95

Love the cigar room. Brings back memories of my grandfather.

Re
Review №96

This store is HUGE!!! They have absolutely everything. Its easy to find what your looking for. Its laid out by the type of liquor and in alphabetical order. All the people I have talked with at the store have been very knowledgeable about the items Ive asked about. All are very nice and helpful.

Ch
Review №97

Love this place...we always find what we need (and more). So it is aptly named!

Lo
Review №98

Bought some whiskey and Moonshine... Friendly n helpful people!

St
Review №99

A very good selection of scotch and bourbon. The staff is very knowledgeable about the variety and dont try to up-sell you when you ask about the liquor. If you tell them you want a good sipping whiskey for under $50 they dont try to sell you a $75 bottle. Thats cool.

Wa
Review №100

Great selection and reasonable prices.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:11370 Parkside Dr Ste 2400 Ste 2400, Knoxville, TN 37934, United States
  • Site:https://totalwine.com/store-info/tennessee-knoxville/2001?cid=referral:website_link::MomentFeed:2001_knoxville_store_details_page:
  • Phone:+1 865-672-5100
Categories
  • Beer store
  • Liquor store
  • Cigar shop
  • Gift shop
  • Wine store
Working hours
  • Monday:9AM–11PM
  • Tuesday:9AM–11PM
  • Wednesday:10AM–8PM
  • Thursday:9AM–10PM
  • Friday:9AM–10PM
  • Saturday:9AM–10PM
  • Sunday:9AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations