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Bath & Body Works
10936 Parkside Dr, Knoxville, TN 37934, United States
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Bath & Body Works
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Cr
Review №1

I have been here 2 times in the past two weeks. All employees are wearing masks. The staff is friendly and helpful. They are only allowing so many people in at a time, but talk to each person while standing there. Today was the candle sale! It was raining and they had personal umbrellas for customers to use! The lines moved quickly, so I waited to check our for less than a minute. Everything was quickly replaced and stocked. It was an awesome experience!

Am
Review №2

Its absolutely garbage that they say they close at 9pm on google and then you get there and they close at 6pm. Making you lose out on deals that they offer.Edit- corporate let me get free shipping and refunded 20% of my purchase for the mistake of the store. I only asked for free shipping so I didnt miss out on deals so I was VERY happy that they went above and beyond!

bu
Review №3

Love this place the girls and guy are always so nice they actually let you look without following you around lol highly recommend this place

Di
Review №4

Bath & Body Works is one of my favorite stores that I love to shop for huge sales on all my favorite spa care.They have a huge selection of shower gel, lotion and mist and bubble bath with over a dozen different scents.I love shopping at this location, because the store has two sinks, where I can try new items and wash my hands before I make a purchase.

Ch
Review №5

💕this Bath & Body Works store! The Manager Keri has always been very nice & helpful. One my favorites have always been Sun Tan. (They used to have the body spray, lotions, shower gels, candle etc.) B&BW used to make it EVERY spring/summer..but as they usually do.. they discontinued it to only a candle. Danny is another EXCELLENT employee! They both always know what Im after when I walk in. So if Im not shopping (which is not that often☺️)...they show me whats there & Im done. I went by Saturday 18th to get a couple candles (The Perfect Summer) before they were gone.. nothing else. (Needless to say I didnt know it was their Semi-Annual sale started!🤦) As usual..Danny was AWESOME and showed me the all the different sales.(This is the best sale for me to start picking up Christmas gifts.)

Da
Review №6

Came here with my girlfriend today searching for a birthday present for my mom. The store was organized and we were greeted warmly by a nice gentleman. Directed us towards what we were looking for and helped us find another thing we were looking for. Thanks Daniel! The lady at the counter was very nice as well and put our gift in a shiny gift bag with some gift paper. Really awesome store with cute stuff and great customer service!

Ja
Review №7

Great mens collection. I suggest Freshwater

Gu
Review №8

Friendly people. I love their men collection so thats why I go there all the time. The bourbon is my favorite

Ed
Review №9

Thank you to Danny and Baylie for helping my wife and I find everything and always being so nice and helpful every time we shop there, you both go out of your way to help people and that’s why we love coming there! We never have to wait long in a line ever because of your hard working team! This is the best store and we have been to many Bath and Body stores since we travel and you both make shopping a pleasure and we always enjoy shopping there! We hope you all have a happy holiday and again thanks for the good job you all do there because we all know it isn’t easy right now and we just want you to know how much we appreciate you all!

Su
Review №10

Always a great place. Got lots of good smellies and the staff are always nice and super helpful.

Te
Review №11

What a GREAT experience. I went for the candle deal. It was me and my mother in law. The line outside took us maybe 15 min. Inside was lovely the employees were super helpful and showed me my new favorite candle the peach bellini! I drove out of my way for this and Im glad I did. I no longer need to go back to the mall for this place.

L
Review №12

Very organized with pandemic procedures. You wait in line so store isnt overcrowded. They hand you a shopping bag to put your items in, prices and selections are good, and sales people are friendly and helpful.

Ar
Review №13

Manager told me where to find the new scents. One employee told me they have no idea what Im talking about. A second employee said I can let buy them yet. Then why did the manager direct me to the product? Ridiculous here.. a bunch of clowns

Ka
Review №14

I love Bath and Body works in general but this store is the one I visit the most. It is nice and clean.

W.
Review №15

This is my favorite location of B&BW in the area. I like shopping here better than the mall. Theyre usually not as busy as the mall so I fell their staff is a little bit more helpful.

Ki
Review №16

Danny and Terry are always wonderful.

Cr
Review №17

Great staff, friendly and low prices

Te
Review №18

They were very busy today and were sold out of the Champagne Toast special, which was why I visited. But, all the employees were really nice, cheerful, and waiting when I was ready to.pay. Good experience 🙂

Tr
Review №19

I wasnt impressed with this place. Its probably been 10years plus that Ive been in B&BW. I walked in the store and I felt like I was in the wrong place. There was one lady that did finally greet me and ended up being very helpful when she realized I was actually there to buy something. There was another employee that was not friendly or too enthused to help me at all. Maybe it wasnt her job to help customers. Maybe just a sticker. I dont know. When I went to check out, the cashier was actually very friendly. But I probably wont ever shop here again. Maybe order online. I was happy with my purchases. The one I wanted they only had Im not a girly girl, I have tattoos and I dont wear name brand clothes. But my money spends the same as the next. I wish people would treat every customer how they would want their own kid or parent to be treated.

Ka
Review №20

I love B&BW I get amazing deals. I love the hand soaps. I love the candles and candle holders. So beautiful.

De
Review №21

I come to this store which is a hour drive for me because liz the manager is the nicest and most helpful person and so is Danny! They always go out of their way to help you and they make shopping a fun experience which is a good thing! They always have everything you need so I love this store! Thanks Liz and Danny ! I appreciate all of your help over the years! Everyone at this store is really nice! I also wanted to say that with this virus going on I feel very safe shopping in there, awesome people! And I also wanted to thank Baylie so much for helping me, she’s a hard worker for sure and very sweet! And thanks Abby also! I’ve been to a lot of Bath and Body stores since I travel and this store because of the people there make it the best store for me! God bless you all for your hard work because it’s not easy now and happy holidays to you all!❤️❤️❤️

Ma
Review №22

Love this place!love this place!

Ma
Review №23

Very nice service staff, great selection of products will be going back again..

R
Review №24

They have COVID measures in place, but theyre not very good IMO.The line was very long and they repeatedly let in less people than came out. This is not the first time theyve done this. I have actually stepped out of line and left before when I was more pressed for time.Also, on several different visits, I have asked an employee about a specific item (hand sanitizer in one of their stock scents) and been told everything they have is out on the shelf. This last visit, I discovered the display unit doubles as a storage unit. 2 large drawers on either side... filled with bottles, some of them scents not on display.No excuse for such a bold faced lie.

Sh
Review №25

My wifes go to for a selection of wonderful smelling lotions.

ti
Review №26

So hard to decide what to get because there are so many wonderful scents !

Sh
Review №27

Very friendly and helpful employees at this Bath and Bodyworks.

Ba
Review №28

Very helpful folks

Be
Review №29

Do yourself a favor and hit the sale! Pretty much everything in the store is super reasonable! They even have some of the retired fragrances! The staff at this location are so nice and helpful!

M
Review №30

Love bath and body works. I have been shopping there for years. 😁

Co
Review №31

Great $5.95 All Body Care Day💯😍

LC
Review №32

Great sales experience

An
Review №33

Love walking into Bath & Body Works. This is a great place to find a gift for either a guy or a girl and something for yourself too! If the person doesnt like the scent you chose, they can easily exchange it. Something is always on sale, too!

La
Review №34

Love this store, and have been a regular customer since its early days at this location. I am loving the new update it had over the summer! The company that owns B&BWs knows how to keep the customer coming back for more with their coupon and sales rotation. I know that is exactly what they want, but since I love their products so much, especially the 3-wick candles, I dont mind going back for more and more!

Gu
Review №35

They have a great mens collection.

W
Review №36

Great sale going on always friendly staff

Do
Review №37

Very clean environment, friendly and helpful associates.

Ro
Review №38

Always so helpful

Jo
Review №39

This may be my favorite store. The staff is always friendly and knowledgeable about the products. If someone doesnt know, they always try and find the answer. I am going to start a campaign to bring back Dazzling Diamond hand sanitizer (or even make it a lotion or body spray). I miss it every day.

Di
Review №40

I love bath and body works their products are great

Ph
Review №41

Its is great but you get stuck in there for hours trying to get the best dealNever go alone!!!!!

Je
Review №42

Taylor was fabulous! Informative, very helpful & genuinely happy. She made me happy. The sweet young lady at the register today was also great, hate that I didnt get her name. Give them raises or gift cards to Ruth Chris. Genuine employees are hard to find. Thanks ladies 😁

Ti
Review №43

The door welcome girls were friendly but; my cashier and other employees inside were bothered by dealing with customers. It was almost as if helping me and my husband was a inconvenience and me asking questions was a issue or a bother.

Ch
Review №44

I had a great time in Bath & Body Works! I though I would never say that! Lol! But I did! The associates there was very helpful. We got a lot of help from the associate Crystal. She was awesome. We went for the special deals and ended up spending way more than we intended! Ugh, but it was worth it! We purchased some great products.

Ni
Review №45

Great selection and the people are super friendly!!

Am
Review №46

Very friendly staff

br
Review №47

Great hand soaps and candles. They have other products like bath gel and lotions, but those are more feminine. I like earthy scents since Im a guy. They have a nice selection and something for everyone. Staff is always friendly and helpful.

Sy
Review №48

One of my favorite places to shop

Ro
Review №49

One of my favorite stores best body care products available under one roof

Ke
Review №50

Friendly staff great products!

Ch
Review №51

My FAVORITE place to go for any type of summer smell I want. They have a candle called Suntan that reminds me if my childhood. They also have a variety of Coconut, Hibiscus, Vanilla even a Strawberry Pound Cake . The staff are so nice and very helpful.

Li
Review №52

Hand sanitizer smells great.

Ah
Review №53

I had been using this organic shampoo that dried my hair out as body wash for the last 3 months because I didnt want to throw it away, but Ma got me a gift card for Christmas and now I smell like vanilla, and my skin isnt flaking, so good job everybody. Well done.

Al
Review №54

Even though I do like some of the new fragrances, the store redo is not a favorite. Half the store is now candles and walflowers. They have no miniatures which are great for travel. Not even the new fragrances. They do have new face masks and dry shampoo which is neat. Hopefully they will have another redo (Hopefully an undo).

Jo
Review №55

It was busy and social distancing was observed. The staff was friendly and there were extra cashiers for the busy season.

Jo
Review №56

Great location! Walked in w my daughter & her friend to buy 1 thing but of course I get stuck omw the phone so I look around anyways. This is at about 8:50pm. I find what I was looking for but the girls keep look so I do too. Before we know it we r done. Walkout@905pm. Best thing ever closing@9& not 1 hateful look4coming in so late. Great smiles, wonderful girls! The medium build shorter girl that waited on us is always ALWAYS the NICEST PERSON to all of us. Always love going to this location! 5stars heads down cleanliness as well. One taller blond kind of gave us a strange look when I almost stopped to buy more candles on the way out but never said a word and waved bye w a smile to the girls as they walked out. Nice location bigger sense the remodel too.

Ny
Review №57

Ok I know covid 19 is going on but I wanted to trade one hand sanitizer for another while at checkout and they wouldnt swap one for another made no sense people touch everything when they r in store so what is the problem.

Jo
Review №58

The newly remodeled White Barn and Bath and Body works is fantastic. The store is laid out well. Always friendly staff to help you. Even on busy sales, you still get in and out in time.

Sc
Review №59

Love the hand soap

Be
Review №60

Found some really good buys, thank you Bed and Bath;Love the prices,customer service and locality of my store.

Ja
Review №61

Hey it was pretty good. I got a headache but like its totally expected its a diddly darn bath & bodyworks. Good stuff. Keep it up. Proud of you guys

Ms
Review №62

The customer service was great and the employees were very kind. Even is your favorite scent is discontinued you will probably find a new favorite!

Ne
Review №63

It was set up nicely,with enough registers open to get everyone checked out in timely fashion,it was packed!! Had a sale on

No
Review №64

The place looks messy and disorganized. The employees were not helpful at all. One of them told me that they had never had the White Tea and Ginger line and that it must be from other store/company. I assured her it was from Bath and Body Works and it does exists as it what I used daily. Still didn’t believe me and tried to sell me other stuff I already had on my hands. A little condescending her hold attitude. The paying experience was not pleasant either. Only one lady in front of me (which took forever to pay) and no one at the register to take our money. In the meantime a line had started on another side and they pretended that I go back to the end of it even though I had been waiting from the beginning. Never shopping at this store again. I rather do it online after visiting this place.

Va
Review №65

Nice selection of products..helpfull associated and fairly quick lines for this time of year.

Ni
Review №66

Love this store!! I think I could live there. They always have what I need and staff is always knowledgeable and welcoming at the Turkey Creek location.

Tr
Review №67

Everyone was so helpful. They didnt hoover over me but would stop and ask if I found everything ok. BBW rcvd a huge amount of my $$ this past month.

Au
Review №68

Great sales. Smells good and friendly costumer service. God is good.

Ru
Review №69

Always a great place to shop!

Di
Review №70

I love their candles and wall plugins and the socks are great stocking stuffers.

No
Review №71

Love their summer sale, bought 3 regular size items and only spent $12It always smells amazing in Bath & Body 💜

Th
Review №72

Very organized, well stocked and a quick checkout for Black Friday!

Gr
Review №73

Great customer service. They helped me pick out gifts for two 👼 🌲 girls.

Na
Review №74

The new Gingham scent is amazing! All the girls were polite and very helpful.

Al
Review №75

Love the store and very nice people and helps out

Br
Review №76

Great very helpful with making sure you can find what youre looking for.

Da
Review №77

I had 17 dollars left on a BBW gift card so I came to the turkey creek location to spend it. When I went to check out I owed 2 dollars, realized my bf had my debit card so I left assuming the cashier girl had cancelled the transaction only to realize when I tried using the gift card a week later that it only had one dollar left on it. So I called customer service, they told me someone had purchased wallflowers on my gift card! They couldnt help me so I called the turkey creek store and they were suppose to call me back but havent. So basically they allowed their employee to steal money off my gift card to purchase wallflowers. Getting reimbursed isnt what Im concerned about, the girl who did it getting in trouble is what Im aiming for. Check the cameras!!

Ja
Review №78

The lines can look ridiculous but they move very fast! My wifes favorite scent store!

Te
Review №79

Though the line was a bit long due to sales going on, they were quick, setup was nice and it just smells amazing going into this store.

De
Review №80

A good store but they DO NOT accept Retail me Not coupons.

De
Review №81

Great sale prices for quality merchandise. Definitely the time of year to pick up some of your favorites.

Mi
Review №82

Love it

St
Review №83

Great sales and even better staff

Sa
Review №84

Good sales and good customer service!

Ja
Review №85

I love this place but i always spend to much!

Ka
Review №86

Great deals

Va
Review №87

1st time ever walking in the door and the staff at Turkey Creek was VERY helpful even to a old country boy wearing camo. Thanks

Ch
Review №88

Alway a friéndly place to shop, love the body creams, there the best !

Ag
Review №89

Nice, clean store. Employees were very friendly

Ta
Review №90

This place is very dangerous for me! LOL! I find more than what I really came in for...great bargains here!

Su
Review №91

Excellent, clean, orderly shop

su
Review №92

Staff very pleasant and helpful. Got a deal on hand soap today and shared with my sister her favorites.

Je
Review №93

This place has the sweetest and most helpful sales personnel. I always love going here to shop!!!!

Ri
Review №94

New mens products! Great sales today!!

Co
Review №95

Great experience like always!

Me
Review №96

Love this place and all the selection they have

Jo
Review №97

Great. Typical cookie cutter store.

St
Review №98

Great place to go and find some good smelling stuff

Li
Review №99

Love this place and products. Always crowded. Needs more cashiers.

Ti
Review №100

Loved it! Annual sale...great!

Information
28 Photos
100 Comments
4.7 Rating
  • Address:10936 Parkside Dr, Knoxville, TN 37934, United States
  • Site:https://bathandbodyworks.com/?cm_mmc=local_BBW02008
  • Phone:+1 865-671-8304
Categories
  • Beauty supply store
  • Candle store
  • Cosmetics store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:12–6PM
  • Friday:9AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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