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Tire Discounters
125 Chapman Triangle Way, Knoxville, TN 37920, United States
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Tire Discounters
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Ju
Review №1

Amazing service. I had a flat with no spare with a odd tire size. Had a tire the next day and installed in about an hour with perfectly matching tire pressure and they torqued the wheel to factory spec. This is the second tire discounters Ive used in two states and Ive always been overwhelmed with how great the service, speed, and quality is.

Ma
Review №2

Pick up and drop off works great for my busy schedule. They price match any other big names. Love this place.

Te
Review №3

Everyone was helpful and completed the service on my car. I really appreciated the valet service. Eva and a coworker took me to my home and then picked me up when my car was ready. It’s a great service that solved my problem of having to sit at the store for hours because I needed several things done there.

Ch
Review №4

1st visit with Tire Discounters. Was NOT disappointed! Everyone was friendly and helpful and their service is top notch! The skip the shop option was wonderful! Eva was definitely great to work with! Very communicative and helpful throughout the process! Glad they are in our community!

Ce
Review №5

Tire discounters was so clean and friendly. They give good information and a good deal on tires, plus a ride back home to wait on the car.

An
Review №6

Bill and the employees here are extremely friendly and the customer service is a 10 out of 10! Bill took his time explaining to me the difference in tires and which ones were best for my vehicle, I never felt pressured into buying the most expensive tires. The service was done in a timely manner. I have and will continue to recommend Bill and his team to anyone needing tires! Thank guys!

Be
Review №7

Was very late for my appointment. They let me leave my car there and squeezed me in at the end of the day. They were very friendly.No complaints about my new tires at this point.

Ja
Review №8

I highly recommend this company.The customer service was excellent, which is very hard to find right now. And a free alignment with the purchase of tires u cant go wrong. Will do business with again.

Da
Review №9

I came in to have my tires rotated as I am heading out on a long trip. I was told that the wait would be 3-4 hours. As they were only taking appointments. I asked if I could make an appointment. I was told that I wouldnt matter if I did. They were still going to make we wait 3-4 hours. They were right. It took them exactly 3 1/2 hours to do a 20 minute job. Pretty sorry.

ma
Review №10

Excellent service! One lady, an employ, offered to take me to get some lunch! So very nice! Car is running great!

Ch
Review №11

On the way to airport we stopped and needed air in the tires. Dave was kind, professional, and made sure to get u taken care of quickly. Highly recommend this location!

Je
Review №12

Brought my car here for an alignment after getting new struts. The car drives great, and everyone I spoke to was super friendly and helpful - great service! Next time I need tires or an oil change, I will go here. Highly recommend!

Je
Review №13

Great experience, staff was professional and courteous. They picked my car up and brought it back after service, it was so convenient! My tires are exactly what I requested and I also went ahead and added an oil change. Would use again!

Cr
Review №14

Everyone was extremely helpful and very nice. It was a pleasure doing business with this company.

Br
Review №15

Best service around. They may not be the cheapest, but are very reasonably priced. Always courteous and fast

Am
Review №16

Exceptional Customer Service! Every associate I came in contact with was very professional, & knowledgeable. They were also very welcoming & made me feel at home while I waited. GREAT JOB!!!!I didnt have an appointment, I pulled in bought 4 new tires and they were able to get me rollin in about 2 hours on a busy Friday afternoon!! Definitely will be going back & referring all my family & friends!!

Mc
Review №17

They were quick and friendly and they had by far the best customer service of anywhere Ive ever been 10/10 recommend this place. My visit was amazing.

Ra
Review №18

Everyone was amazing! Eva and Jo picked up and delivered our trucks. Each employee we spoke with was above and beyond. I will definitely be back!!!

Ka
Review №19

I went to 2 other shops in town for an alignment after limping my van around town because I had just replaced the tie rods myself, couldnt find anything open for at least a WEEK, then I found these guys! They were EXTREMELY happy and professional and I was blown away by their customer service, these guys were a life saver for me today and I will be deff coming here again.

an
Review №20

Great customer service with Bill and Dave today!! Eva and the valet service was the bonus! So nice not to sit and wait for hours. The valet was busy when I dropped off my vehicle so they called me an Uber (which came in minutes) to take me home. Eva and her partner of the valet service came to get me at my home as soon as my vehicle was ready. Thanks!!

Ge
Review №21

Great experience great staff shout out to Bill and Dave

Ma
Review №22

Nice place to take your car for tires. Reasonable rates.

M.
Review №23

Dave, Bill and the rest of the team always take great care of us. Super friendly and helpful, outstanding customer service! Couldnt ask for more from a top notch shop!

Ro
Review №24

Professional and fast service from the staff. Eva and Dave were nice to work with.

Ch
Review №25

This place offers great service. Eva kicked off a great visit with a ride to my house. It was a very pleasant way to start off the day! Thanks EVA

Da
Review №26

I was I need of some trailer tires, 5 of them, and in walking in at 8:30am, Bill was quick to give me a hand and get me set right up. Good friendly people, and quick work for just getting a set of tires (didn’t need mounting since I only brought in the rims).

Gr
Review №27

This was my first trip to a tire discounters I had a nail in my tire and needed a patch so it was a small job. I received first class service and it was very helpful that Eva Burnett could give me a ride back to my house so I wouldn’t have to wait in the store. I will check with you next time we need to purchase tires thank you

Ni
Review №28

Very polite, do not overcharge and do exactly what you ask. Recommend appointment they are a busy business.

Ri
Review №29

Great service the manager is great I need a great job on service in your vehicle

As
Review №30

Dave and Bill are the nicest people ever!! And very fast here :)

Kr
Review №31

Eva was very enthusiastic about raising monies for the Wounded Warrior Project! She was an absolute pleasure! When I need tires I know where to go!

Ta
Review №32

Eva was great. Very helpful and willing to take me where I needed to go.

Ge
Review №33

The service was awesome just a great experience

Ka
Review №34

Entire crew at this shop did a great job. I felt comfortable and appreciated.The Skip the Shop program worked perfectly for me. Thank you!

Ri
Review №35

Friendly and professional service, store was very clean. Front brakes done at a very reasonable price and in a timely manor. The valet service was great! They drove me home and brought my car to my house when the work was completed.

Bi
Review №36

Great people. Great prices. The service was really convenient and done right.

Pa
Review №37

Had a pleasant experience with this location. Purchased four new tires and had them installed and aligned. Bill was great from the get go, worked with me on finding an appointment that worked best for me, I changed the appt a couple of times and still was very kind. Valet service was great, Eva was Awesome!!! Car drove great,, kudos to the mechanics. Will definitely use them again.

Je
Review №38

Fast and friendly service complete with a Valet service that dropped us off and picked us up at a nearby restaurant while our car was being serviced.

Da
Review №39

The complimentary valet service offered by Tire Discounters is amazing! Eva and her coworker were so professional and them taking my car allowed me to continue working without needing to take time off. Love it!

Tr
Review №40

Time to complete my service was leas than the estimated time!Nice waiting area!Clean restrooms!Friendly and professional staff!I think I found my new place to get my vehicles serviced.

Kr
Review №41

From scheduling my service to having my vehicle returned to me, I felt like Tire Discounters displayed excellent customer service. I highly recommend them!

Vi
Review №42

Look no further for awesome care for your vehicles. I have used Tire Discounters twice and I will continue to use them.Whether you need tires, oil change, alignment, or tlc for your car these guys are top-notch. They will do a free inspection (check out their website). The staff is friendly and professional. Best part is this location will not do work that is unnecessary!

Ja
Review №43

The ballet service was on point. Really nice people honestly felt like I was hanging out with a couple friends while getting a ride home. Great customer service and very professional. Will def be back when tires are needed again.

Ka
Review №44

Bill and his staff were extremely nice and took excellent care of my vehicle. I feel they do honest and good work and I will continue to come to this location as often for maintenance and tire replacement as needed. I highly recommend them!

Ca
Review №45

Tim did an excellent job getting me into the right tires and the guys in the shop got me in and out in no time with a quality job done right. Thanks guys!

Do
Review №46

The service was really good. They did the replacement in a timely manner. Everyone was super nice and very professional.

to
Review №47

From ohio. Got me in early and was done in no time. Super friendly staff.

Je
Review №48

Eva was my Valet driver and she was absolutely amazing and very friendly. Its hard to meet people you can just talk to and not feel awkward being in the car with them. She asked me how i wanted my setting for the air and radio as if in that moment life was about me! Dave and Bill in the shop took on all my request and kept me posted on the status of my vehicle from start to finish i couldnt have asked for a better service and never once was i rushed.... Everything was on my terms it was almost like I was royalty. This was my first experience at this location and I got Four tires, Oil Change, Breaks all around, Rotors,an alignment!!!! Dave made sure to call and tell me when everything was done and what they saw and walked me through their process to determine what was best for my driving life style and budget!!!!

Do
Review №49

I had an appointment at 1pm to get my tires balanced. At 2:38pm my truck was still sitting in the parking lot and they hadnt began to work on it. Not impressed at all.

Da
Review №50

Bill and the entire team was outstanding to work with! I’ll recommend everyone I know and will definitely be back!

Da
Review №51

I purchased a set of tires back in October and had them rotated on Saturday and had a 4 wheel brake job done today. They are the best. $400 less than what the dealership wanted for a brake job. Glad they are in South Knoxville.

Pa
Review №52

This place is really great. The only negatives I have are really based on the fact that this is a large corporation pretending to be a local tire shop. The online website and ordering functions are all routed somewhere else. I had a snafu when I requested an online quote, but when I called the store directly Tyler was able to get it all sorted out. The tires the website said I needed werent actually in stock at this location (again, a large corporation pretending to be a small business). Tyler found the next best thing and then discounted them to match the tires that werent in stock. I took advantage of the valet service too since it was free. A little strange in that an employee basically drives to your house and leaves their car to take yours. Worked out well, but strange. The truck was ready in about 4 hours and they brought it back with no issues. The alignment that came with my tire package was awesome. I could have found the tires cheaper elsewhere, but coupled with the level of service and the included alignment, I paid the extra $40 and let these guys take care of it all. Keep up the good work and try and keep a local feel. Not that Tire Discounters is alone, but the more you can marry technology with your local store versus chatbots and call centers that just make you feel like youre talking with a local person the better. We will definitely come back for the next car when its time.

Le
Review №53

Terrible place to be employed. God forbid you get hurt on the job. Don’t expect any kind of assistance or workers comp.

Li
Review №54

Great service, decent pricing, and very friendly. Glad to have a good shop on my side of town. The valet service was very handy. So far, I like the new tires.

Je
Review №55

Top notch service!!!I’m here now getting work done on my car.Guy gave me a chair to chill outside and smoke.Young blonde offered a ride home while waiting ..I already love it here but the trip isn’t over the car can hit the road... great service form these folks

Ly
Review №56

The staff here are wonderful! They are so respectful and helpful. I will definitely be returning for future needs and one staff member really stands out as being very respectful. Thats not a common thing these days in young people. His name was Tyler. Ill be asking for Tyler to help whenever I need something! Very good place. Highly recommended by me!!

Ed
Review №57

Great service. Very friendly customer service and I feel was a great value.

Jo
Review №58

Very friendly and efficient.

Co
Review №59

Eva was extremely friendly and a delight to be around and talk to; she drove safely, and I felt comfortable riding with her and having my infant in the car, too. Brian works on my car, and hes just incredible!

Ma
Review №60

Great service! Awesome people! Loved the valet system so I didn’t have to wait at the store while they did excellent work on my car!

LA
Review №61

Every crew member at the Chapman Hwy location is kind and trustworthy. They suggest and do only the work that’s necessary to keep you on the road.

Wo
Review №62

Dave and then team are absolutely out of sight! The prices are right the work is awesome and the customer service is top notch! You can tell when dealing with Dave he’s been doing this awhile and understands what the customer needs. Went in for four tires and they gave me the options suited for me not the bottom line. I’ve worked in this business and can say they are an honest bunch looking to help

Pa
Review №63

Very friendly. Valet service was great! Thank you Eva.

Pe
Review №64

Custom ordered tires online and had a big box store install them...have sensory stems and cheap regular stems were installed. Had several issues and finally went to TD. They were courtious and went WAY beyond my expectations...my invoice was literally nothing...But No.. they rotated my tires $0...All U followers.. I highly recommend Tire Discounters

To
Review №65

I picked up a bolt in a rear tire today. Usually I go to my local tire store in town but they were so busy that I couldnt even get on the lot. I drove out to Tire Discounters and was glad I did. The staff was very helpful, everone wore a mask as well as most of the customers. They took the tire off the rim and patched the hole from the inside which is better than just using a plug. Tires are a huge safety factor when driving, Im glad it was fixed correctly.

Br
Review №66

I called the day before to get a quote. The quote was $174. Out the door. I schedule an appointment to go get tires the very next day, after Sam told me the price would still be good. My husband took the truck to get the new tires. When he got there after all said and done it was 300. Out the door. I will never go back. Stay away from this place. I was talking about it with a co work and she said the done the exact same thing to her sister.

To
Review №67

Super friendly team and love using the skip the store service!

Su
Review №68

Eva and John were great and friendly! They came and picked up my care, serviced it and brought it back perfect.

Tr
Review №69

Very good customer service!

An
Review №70

This company is so over priced on there tires. Went the to get a price on 275/55r20 cooper at3 tires. I was told they was $243 each. I called discount tire for the same tires they was $212 each. Plus at discount tire you get lifetime balance and rotation as part of the install.

ar
Review №71

Exceptional customer service and concern.

Jo
Review №72

Great service, good prices, love the free alignment and free balance and rotation with 4-tire purchase.

Ti
Review №73

Great service. Ill go back

Va
Review №74

Dave and his team have it figured out. There arent many places anymore that you dont feel like a number. You wont find a more genuine team anywhere!!!

El
Review №75

Super convenient, valet service was top notch

Be
Review №76

I have gone to toyota for all my service needs since I had gotten my car. I will not be going back there! this place did amazing with my car and didn’t force me like most places do saying you need this that and whatever. They were very helpful and didn’t want me to spend more than what I actually needed too. at Toyota it’s recommended to get your coolant changed every hundred thousand miles which I was due for they said no we can check the pH and decide if we need to go from there because it’s pointless to change it if it doesn’t need to be! They saved me money and were very nice. During my tire rotation they even noticed I had a nail in my tire and fixed it for free! they are awesome!

Da
Review №77

Great way to get service done to your car. Friendly and explained everything. Constant communications

Je
Review №78

They always do a great job!

Me
Review №79

Service was greatWhen you need tires go here

De
Review №80

Joe, Eva and Dave were great!!Thank you guys.

Ty
Review №81

Great place to go that takes care of any need you have for your car. Used them couple months ago for breaks and will be using them moving forward for all of my familys cars.

mi
Review №82

Very professional but also very friendly. Got us in quickly, had 4 tires replaced and a free alignment in less than 2 hours.

Jo
Review №83

Good snd very busy I am going back tomorrow to get some tire.

Ch
Review №84

Nice people and great service. My new shop for the work vehicles.

Ch
Review №85

Always friendly and service is usually quick.

Ch
Review №86

The people were wonderful! The service was great!

Br
Review №87

Friendly and helpful service

Br
Review №88

Very friendly staff, very competitive prices. Will be using them much more often.

wa
Review №89

Dave and team do quality, honest work at fair prices.

Au
Review №90

The staff was very friendly and the shuttle to McDonald’s was on point!

Ro
Review №91

My experience with Tire Discounter were excellent

Al
Review №92

Great place and great prices!!

Ir
Review №93

Very professional and helpful.

Lo
Review №94

Great people!

Jo
Review №95

Absolutely wonderful

Sa
Review №96

Clean, quick, and professional. Will be coming here again.

Wi
Review №97

Dave is the best !!!

Ja
Review №98

I took my truck for rotation and alignment. $750 later and still have to take it somewhere else for the alignment... My friend took his for tires and they said they couldnt align it because they didnt know what to do.

Da
Review №99

Another of those places the say one thing to get you in, then tell you an out the door price much higher. Went somewhere else and saved almost $200 on set of 4

Am
Review №100

We were on vacation. Had trouble with our breaks. Bill got our car taken care of the same day!

Information
66 Photos
100 Comments
4.1 Rating
  • Address:125 Chapman Triangle Way, Knoxville, TN 37920, United States
  • Site:https://locations.tirediscounters.com/tn/knoxville-125-chapman-triangle-way?y_source=1_MTUyMTU5NTQtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 865-320-9733
Categories
  • Tire shop
  • Auto radiator repair service
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Transmission shop
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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