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Christian Brothers Automotive Knoxville
10406 Kingston Pike, Knoxville, TN 37922, United States
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Christian Brothers Automotive Knoxville
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Ne
Review №1

Top quality and service. Decided to wait for them to do the 2 hour part replacement rather than bother the shuttle service they have so they didnt have to come get me an hour after they would drop me off. I heard them take calls and talk to customers. I could have not been more impressed !!! Very trust worthy people. I had 2 years of auto mechanics 2 hours a day and always did my own mechanical work including rebuilding engines, replacing transmissions and more. Too old to do it anymore but my trust is in them. Best warranty around. Good Christian people.

Ro
Review №2

Christian Brothers was able to fit me in quickly for a repair needed before going on a road trip. They were professional, honest and thorough. I was updated throughout the repair process and was offered the use of their shuttle service. Thanks so much for the help and great service!

Ja
Review №3

Justin was wonderful to do business with. Even after a misunderstanding over costs quoted, Justin and the team honored the price quoted to me and delivered on their service. I will be taking my truck back to them for any other repairs that pop up.Thank you guys for being awesome!

Lu
Review №4

These folks were great, best experience I’ve had with a mechanic shop. Complete with pick up and drop off while my vehicle was being serviced, coffee and a fresh cookie. Excellent!

Ju
Review №5

They were very friendly and informative. They made sure you were comfortable while you waited and were quick to repair the vehicle. They also provided me a shuttle car to the rental car business and took care of the details of the rental being approved.

Em
Review №6

They were very helpful and inspected my car the very next day when I called for an urgent issue. They were professional and went into detail about what was the issue. The shuttle service was great as well. Thank you the service!

Mi
Review №7

First Class from the moment that I made my reservation for service. The staff is beyond professional, their communication is exceptional throughout the process with frequent and informational status text update and you could eat off of the floor anywhere in their facility. I am a do-it-yourself individual but Christian Brothers will definitely be my go-to source for future work when needed.

Ty
Review №8

I have been trusting Christian Brothers with my car needs for almost two years now. They are always so welcoming, and make sure all my concerns are addressed. Their communication is amazing, and they always make sure they explain what’s going on with my car in ways that I can understand. Christian Brothers will ALWAYS be my go to.

Je
Review №9

I took my vehicle in for the cooling system. They had my vehicle for almost a week and charged me over $1,500.00. I had it back in their shop a week later with the cooling system issues again. This time they had it over a week and charged me an additional $1,000.00 and still didn’t fix the problems. To add to this charges for a rental vehicle. My vehicle broke down again another repair shop said no hose clamp was put on the top hose that was replaced and possibly cracked the engine. This will cost an additional 2,000.00 I wouldn’t recommend Christian brothers to anyone ever.Comment in response to owner:Not once did I cuss so that’s a lie. They want 100% Custer satisfaction so that’s a lie. They didn’t pay for my rental car, they just charged me a little less than they normally do. Bottom line, my car still had cooling issues and was not fixed right the first time and the second attempt they wanted to charge me for work they should had done the first time.

Sa
Review №10

Took car there for the first time. Everyone was very attentive and courteous. I got alerts when my car was being checked in got alerts when it was done. Justin came in to chat with me during the repairs just to be sure there was nothing more I would like done. I had me inspection the front end for any wear and tear. He came back and advised me everything looked good for the miles I had. The only concern was the back brake pads needed replacement. This one of the very few jobs I can do since cats have gotten so technical and advise them I would take care of it but really appreciate it the info. Just wish there was a Christian Brothers a little closer to me he said wouldnt sound the way lets hope its soon!

Mo
Review №11

Christian Brothers Automotive was an absolute pleasure to work with. I brought my Jeep in while I was staying in Knoxville because the brakes were squealing pretty loud and I wanted to make sure they didnt need to be replaced before I made the 8-hour drive back home. The shop did a full vehicle assessment for me. Zach was wonderful and went over everything with me at the end. He told me that my brakes were absolutely fine for a few more months and I neednt worry. In addition, my oil had been completely empty when I brought it in (oops) and they topped it off for me. They gave me the full assessment of what needed to be done on the vehicle and how urgent everything was (I have an older vehicle that needs some work). They did all of this free of charge! It is evident that this place actually cares more about the safety of their customers than just making a buck. I would recommend this place to everyone I know in the area!

Ra
Review №12

We had an engine failure while traveling through Knoxville and had to have the vehicle towed to Christian Brothers (who was recommended by AAA). They were on it first thing the next morning to get all the details on failure, and kept us in the loop during the analysis of problem. It was a catastrophic failure and they went above and beyond to research recalls/extended warranties and relayed to us that we should tow this to a dealership as there was a recall and that the engine may very well be covered under warranty. Helped us with dealership info as well as towing. Customer Service was awesome and if We needed service again in the area we would definitely contact them again!!

Al
Review №13

Everyone was very professional and courteous. I live almost 3 hours away and they took very good care of my college freshman’s car, even giving him rides to and from campus to drop off and pick up his car. David was very kind and understanding of any concerns we had and was patient and communicated well with us as we navigated getting our son’s vehicle fixed while not being able to be in person. Will definitely recommend and use again.

Li
Review №14

Updating my review of this business. I’ve been taking my Tundra to Christian brothers for years for my oil changes and alignments. I’ve never had any major issues with my truck. But 2 days ago my truck broke down on the way to work for the first time. Being a female and never having to deal with a breakdown before I was unsure of what to do so of course I called and had it towed to Christian brothers and got a ride to work from my mom. While there I asked for an oil change as well if they could, since I was already scheduled for one. Around lunch time I finally had a chance to check my invoice on my brief lunch break and saw a quote for over $1,700 due to being unsure of the true cost I told them to go ahead and went back to work being unable to make further phone calls. But I did send my mom and brother a text about the cost and that when the over charging issue started. On my behalf my mother called Christian brothers and told them to stop working on the truck and to talk to them about the quote and try to price out a new starter being installed in the area. After using the suggested repair pal website Christian brothers uses and said they were on par with they were hundreds over. After mom brought that to there attention the quote was lowered to over $1,200. But my biggest issue with this was at that point instead of continuing to communicate with my mother about the issue they called my wife who was also at work to get her to approve the new quote. I felt that to be inappropriate due to my mother already initiating trying to get the truck fixed with them. So needless to say we will no be going back there for any services due to there business practices. We went down to road to a different shop and had the starter replaced for $600-700 less then Christian brothers initial quote. They lost 2 customers and I will stop recommending there service to anyone.

Ni
Review №15

This is the third time I’ve used Christian Brothers and I will continue to use them in the future. They are fair and don’t try to load you up with additional work you don’t need. In fact, I thought I had bigger problems with a truck I brought in my first time using them and it turned out to be very minor. It was because of that that I returned with my wife’s car and later my mothers car. I strongly recommend them to anyone with any apprehension about their cars and mechanics. They will treat you fair and they will treat you well.

Ph
Review №16

I think they do great and are competitive in price. Mostly important they were honest about the repairs. A lot (yes stealer-ships included) misrepresent repair. These folks did not. I would of known. 5 star

Da
Review №17

They did a fantastic job. We had to have our transmission replaced. They kept us updated on everything they did. Thank you so much for all your hard work

Co
Review №18

The staff is very helpful and friendly! No matter the issue, they do a great job giving you a great quote and an honest review of your vehicles repair needs. I will always come back here to have my car done. Cannot recommend enough!

Ma
Review №19

I had an electrical issue with my car that 2 previous mechanics could not locate. Christian Brothers found it and fixed it for a very reasonable price. They called me every day with updates and were super nice. I highly recommend them.

Le
Review №20

Got an alternator replaced from Christian Bros in Jackson and recently had issues with it. Christian Bros Knoxville honored the warranty (3 year/36 k miles) and had it rapidly replaced at no extra cost to me (no haggle either). This staff and the staff in Jackson were both kind and courteous. Also, they provided a shuttle to bring me to Christian Bros to pick up my ride. They may be a bit more than other mechanics, but you truly do get what you pay for. I highly recommend Christian Bros for any car maintenance for their superb warranty and service.

An
Review №21

I really appreciate the honesty and integrity of everyone at Christian Brothers Automotive. This is the second time we have used Christian Brothers Automotive because we know they are going to do an excellent job at a great price and never try to up sale any services not needed. Thank you especially to David who coordinated our services, and Justin for the shuttle, and all for their professionalism and courteousness.

Rh
Review №22

I love going to Christian Brothers Automotive because they are very knowledgeable, professional & they really care about the customer. I wont go to anyone else.

Je
Review №23

I received a call from Justin at Christian Brothers auto repair. We had a good chat about my original review, they are a stand up company and really do want to work with the customer to make sure they are satisfied with quality and repair and all thats involved. Thank you Justin for caring about my concerns

Br
Review №24

I just moved to the area. Christian Brothers came very highly recommended. They got me in right away, and checked out the problem. I’ll be taking all my vehicles to them in the future. I appreciate everything!

Jo
Review №25

Christian Brothers is the absolute best in Knoxville! We send several vehicles to them throughout the year and they are always courteous, knowledgable, thorough in evaluating the problem, clear (including showing you photos!) in what work is required to address the problem, and affordable. We definitely feel like they care deeply us as a customer and they have our safety as a priority. You can trust CBA and depend on them.

Ka
Review №26

While on vacation our alternator went out while passing through Knoxville. AAA recommended Christian Brothers to us since it was so close to where we broke down on the freeway. They were busy, but did their best to get our car checked out and fixed. We were able to get our car repaired sooner than first was estimated. They did a wonderful job of keeping us updated on what was going on. We were really pleased with their work. Ive heard good things about the Christian Brothers back home, so I knew I was in good hands.

Do
Review №27

Very smooth check-in and quick turnaround. Kept me updated and informed on their findings throughout the whole process. Zack was very thorough and professional.

ta
Review №28

I have never had an auto shop be so carring and understanding of how much I needed my car. They were fast, great price, and they will be my go to guys from now on. They even found a leak no one else found. I would give a 10 star if I could. God bless this veteran own business.

Ke
Review №29

Very professional and polite. I was traveling and they graciously addressed my repair need. It took 3 1/2 hours, but I was grateful they worked me into their already packed schedule. I provided the parts and they worked with me to maintain reasonable charges. Their follow-up by phone was appreciated.

Th
Review №30

Needed tpms sensors replaced, left my truck there all day and it never was fixed. Also was suppose to send me price quote for some other things and never received that. I do not have a lot of time on my hands and to have my truck missing all day it is very inconvenient to have to reschedule an appointment for the same thing.

Be
Review №31

I give Christian Brothers a 5 star rating. Fast, accurate service and great communication. I received a call or a text daily to let me know the status of my vehicle. I highly recommend using this business.

Ja
Review №32

Service great and done on time. Price quoted in text message not what I was told when picking up car though. I was told I owed $92 more. Fortunately, I questioned it, and they did adjust it. Seems the brake pads they installed were more expensive because they were for a later model, but I was never told that in any text. But as I said, the price was adjusted to the amount I okayed, and my brakes are running very smoothly.

Ra
Review №33

I liked that the price for everything was up front and I could agree or disagree to have the work done. I liked how thorough the inspections seemed to let me know everything that may need fixed.

Gr
Review №34

I had always heard good things about this place so I decided to try them out for an oil change and also get an estimate on some maintenance that I feel needs to be done. They were very busy but still got my SUV finished on time and did a thorough inspection complete with pictures. I have never seen this before and was impressed. I may try and do some of the work myself but I do feel like this is a good place to go and I will more than likely be back! Good job Christian Bros.

Ak
Review №35

A bit pricy but they take really good care of you and your car .

Me
Review №36

I had an alignment for me BMW X3 done at Christian Brothers. They did a great job. They were very professional explaining everything and we’re very efficient. My car was done in just a couple hours.

Ra
Review №37

They were very honest and helpful. Will be using them for any future car issues we have. Thank you

Ph
Review №38

Facility clean inside and out. Friendly office employees. Free internet while waiting in comfort. Repairs on time for fair price. My Costco discount is the icing on the cake. They had to use some dye in my A/C because they were looking for a tiny leak. They told me I should return in a week. I dropped by, and they found time to double check the A/C and got me out in 15 min. Could not be .ore pleased!

lo
Review №39

I had a warning message on my car and Carmax the company who issued my warranty could not work me in for more than a month. Christian Brothers got me in right away. They were very helpful with all processes for the warranty. Although they had my car for almost a month due to circumstances beyond their control they kept me informed and updated all the way. The courtesy and professionalism of thestaff was exceptional and i couldnt have asked for better quality service. My car was clean and running great. I will use and recommend Christian Brothers for all my service needs.

Do
Review №40

Great company, I trust them to do only work needed and in a professional manner and I have never been disappointed.

Al
Review №41

I’ve got to say these guys are the most professional and courteous that I have dealt with in sometime.I will do business with them anytime it’s needed!Looking forward to the new franchise in north Florida.

Ke
Review №42

Excellent customer service and competitive pricing! They even offer a shuttle service so you can drop off your vehicle and get to work and then be picked up when its done! A+ service is and understatement! Thanks Christian Brothers!

Ro
Review №43

Christian brothers automotive performed a diagnostic on my truck to pinpoint an electrical problem in one of the control modules. They they were very very professional at all times, considerate and helpful even on a personal level. If I need automotive service again, Im heading directly over to their shop.

Mi
Review №44

Everyone at CB puts a premium on customer service. You would go a long time before finding a nicer group of people. I’ve not had any major problems with my car, but I feel very reassured that CB would treat me fairly if any big repairs were needed

na
Review №45

Christian Brothers is and has been professional each time I have had services completed on my cars. They do not try to sell services or parts you do not need, and show pictures of all the issues they diagnose on t he customers cars. If you have any isnosues with their service they are willing to work with you if it does not fall under the wonderful warrantee they carry on all repairs they complete. I highly recommend Christian brothers for any car repairs

Er
Review №46

I started going to Christian Brothers Automotive 4 years ago when I first moved to Knoxville. I am so happy with that decision. From the start, they have been nothing short of incredible. Everyone who you speak to is professional yet personable, and it’s easy to say that they care about their customers. My most recent experience I had with them was for an engine fan installment. Zach, my Service Advisor, was awesome. Always keeping me updated, was super friendly, and beyond helpful. He took every single call I had with a smile, and explained everything in detail. I just found out from their shuttle driver (equally as great), that they were founded on principles of not focusing on the money prospects, but to help the individual to the highest level, and ensure every customer is treated the same, man or woman. Every time I got a shuttle too, it was timely, great conversation, and beyond appreciated. Thank you for all of your help!

Aa
Review №47

I was visiting in Tennessee and these guys made sure I got my car back the same day. Everyone was so nice and professional. I would definitely go back.

J
Review №48

As a first time customer I am very impressed with their service. They explained everything the did. Free inspection was very thorough and pictures to explain things of concern. Fair prices and professional folks!

Kr
Review №49

Great customer service..professional and friendly and I will definitely be back in when I need service next. I drove 40 minutes to get my car serviced here to spend my money here since they have held events giving back to the community such as a free oil change for single moms. This really helped me out, so I will absolutely make the drive to support them. They’re knowledgeable and have good communication and recommendations.

Ja
Review №50

Will definitely continue to use them for all my car maintenance and repairs. They are extremely professional and they don’t try to sell you a bunch of stuff you do not need. They are a bit more expensive, but in my opinion it’s worth since they are trustworthy and they do things in a timely manner.

st
Review №51

First experience with Christian Brothers and have already recommended to our extended family! Wonderful experience! I appreciated the warm, kind welcome and the service. My husband and I waited in his truck for my car and while we waited a nice young man came out and offered us fresh baked cookies. Top notch place and I feel like I can trust them. Thank you, Christian Brothers, for being so wonderful.

Co
Review №52

ABSOLUTELY Amazing!!!!! If I could give them more then 5 stars, I would. The messages they send to your phone with pics and videos of all the problems was informative and great. No pressure at all for any additional services that may be needed. They also gave me a two day window of completion and finished the following day. Above and beyond. I needed a ride after drop off and the courtesy vehicle was already out on a run, so an outstanding employee gave me a ride in their personal vehicle to get me where I needed to be. I LOVE they are Veteran Owned. Integrity and Values are definitely at this business. I will never go anywhere else.

Ti
Review №53

We were on our way home from vacation and had a wheel bearing fail. This location got us in quickly and fixed our car before end of day so we could get home to finish out our sons 4th bday. Justin got us in, zach kept us updated and Michael gave us a ride to the mall so we could walk around for a few hours while we waited. We have never used the location in huntsville but will now thanks to this great service. Thank you so much!!!

mo
Review №54

Although we didn’t service the vehicle yet, we probably won’t use . They were excellent though in setting up our appt. quickly and keeping us informed, and thorough in quote and excellent customer service Zach was very friendly and professional . Thanks for being efficient

Bi
Review №55

The catalytic converter was stolen from my car while it was parked in a parking deck at UT Knoxville. The folks at Christian Brothers Automotive were super professional and worked with me to keep the expense reasonable. The repair was completed in a few days because parts had to be ordered. No big deal. They kept me informed about the progress of the repair every step of the way. The three year repair warranty is great for peace of mind too. Great first experience!

Co
Review №56

We purchased a new truck to tow our travel trailer and needed to have the hitch and ball adjusted in order to pull our trailer. The bolts were way to tight to adjust the hitch ourselves so we popped in to Christian Brothers, unannounced, in hopes that they could help us out. After explaining our problem, Collin jumped right in and immediately offered to take care of that for us! 5 minutes later, the job was done! I offered to pay for their services, but Collin would have none of that! This level of customer service speaks volumes about the character of this business! With more people like Collin in this world, what a wonderful thing that would be!!! I could not be more appreciative and we plan to recommend Christian Brothers to everyone we meet. Thanks Collin!

De
Review №57

Went in for a 4 wheel alignment today and they charged me $170 and some change. I asked why it was so high and they said it was because my VW was European. I called Harper VW and asked the DEALERSHIP how much a 4 wheel alignment would cost for my car. They quoted $119 without tax. It was my fault, I should have asked before scheduling the alignment. In the future I will not get my cars aligned there. If the dealership is cheaper then something is wrong with their pricing in that area. Beware and shop around.

Ed
Review №58

Great professional experience. I will be using them for all my maintenance moving forward.

Mi
Review №59

Warm chocolate chip cookies - need I say more?

Jo
Review №60

I have had two really great experiences at this shop. They are so patient and professional—they never make you feel dumb or try to sell you on services you don’t need/understand. They have a really great online portal that lets you see pictures of issues before you approve any services. I usually have lots of questions, and they always explain things in a way I can understand. They also separate issues into things that need to be done now and things that can be done later but will need future attention.I love taking my car here even though it’s a little bit of a drive. Also, the prices don’t seem to be much higher than other shops in the area, and you get 3x longer of a warranty than other shops on repairs. When I look up online how much the repairs I needed would cost, CBs estimate has always been on the low end of the spectrum. Plus, Costco offers a discount on their services for members. I’d highly recommend them.

Ke
Review №61

Christian Brothers provided the 60,000 maintenance service for my 2018 Outback. They did a fantastic job of completing the work on time and professionally. The price was well below the Subaru dealership and the service was well above! I only take my vehicles to Christian Brothers because of their honesty and also to support a fellow veteran.

Ri
Review №62

Quick work and to the point. Great job!

Hy
Review №63

Customer service is half the experience in dealing with any business. And they have it down perfectly. Thats my experience. Plenty people working in the office so you dont feel out of the loop on whats going on with your vehicle. They replaced a part on my car and even thought it needed replacing, it didnt completely fix the problem, but they got me back in quickly and finished the job w/out charging me the extra $300. I havent dealt with any mechanic, yet, that would do that. Definitely giving them my business for now.

Wi
Review №64

Their communication skills are very professional. I liked receiving texts keeping me up to date on what was happening to my car. I also liked the pictures and the explanation from the diagnosis they did. I feel they were very honest and they saved me money.

Sc
Review №65

Zach and team were great, polite, fast & honest. Will definitely use them again!

Ra
Review №66

Great service, they let me know everything before my vehicle was towed, and during the service so I could approve what I wanted and what I didnt. Would highly recommend.

Da
Review №67

This business is very professional. We were amazed at how clean the facility was, the friendliness of the staff and their willingness to provide the best service possible. They went above and beyond my expectations.Will definitely recommend this business to friends and family.

Ch
Review №68

This is definitely an occasion where a company goes above and beyond to earn your business for the long term. I came in for a simple oil chain and broken bolt and lug nut replacement. They went above and beyond getting a new set of lug nuts for my wheels from discount tire and installing them for no charge. I will be back.

St
Review №69

Great experience. Professional and friendly. The work they did in my truck for its intermittent rough idle made sense and I liked the complementary maintenance checks and pictures they sent me. They did a good job running through their services and what to expect with regards to cost and contentenciges (ala if this solves it, it will be $200, otherwise it might be more). I thought the price was decent. Overall a great experience and Ill be back for sure.

Re
Review №70

Needed a trustworthy provider for an oil change on a used Mini Coop we purchased for our daughter. AAA recommended these guys. They also did a post purchase inspection to ensure that with regular service, her car remains reliable for our child. Both were reasonably and competitively priced. I got a full report on the status of my car, complete with pictures and clear explanations of what was wrong, how its supposed to work, how urgently it needs to be repaired and why. They definitely did not try to sell me service I didnt need, which happens a lot, especially if you are female. We gave our approval for a leaky strut replacement, again reasonably and competitively priced, and sent out their shuttle to pick me up when it was ready the next afternoon. Very professional customer service. I set up an appointment for another car and plan to exclusively use CBA for our car repair and maintenance needs. Highly recommend.

Wa
Review №71

Outstanding customer service. I can’t thank them enough for working with me to get this repair completed in a timely manner. We were vacationing in Tennessee when our car acted up. Very professional and I will highly recommend them.

Ge
Review №72

I am a Guest/Customer of Christian Brothers because they do business with integrity. My experience has always been that they tell the truth, their pricing is fair and they exceed expectations.There is fresh coffee available and the waiting area is like your living room, including wifi and a tablet for your use. They willl take you home, or to your office and pick you up when the work is complete.In addition, they warranty their work and that includes any service that is covered bring performed by another company if there is not a Christian Brothers in the area.

Ju
Review №73

We really love Christian Brothers. They are always so helpful with offering shuttles to work or home, they take time to explain what the issues with the cars are and are happy to answer questions. I will always trust them to do any auto repair.

Be
Review №74

My first time here, I am so impressed with these gentlemen. Fresh cookies snacks and water while we waited, followed all covid regulations. I am in love, will continue to come here for car maintenance. Thank you!!

Ja
Review №75

I am an Automotive Technology Professional and I can honestly say that CBA is now my favorite local auto shop in Knoxville!They have super techs, super advisors and not a single issue in service.Do you want honesty, accuracy and the utmost professionalism? Then call Christian Brothers Automotive.CBA - they are a rockstar shop in my book!

Ch
Review №76

I wanted to support the openly Christian business. Scheduling an appointment was uncomplicated and there was an attentive person on the other end. Beyond that, the staff members were kind, respectful, and informative. Upon completion of the service I was shown data and images of the checks performed. I did not have to wonder if everything requested was performed or not, they had the proof readily available. I was thoroughly impressed and I will be returning for all of my vehicle maintenance as needed.

Ma
Review №77

Great service, fair price. I love the pickup and drop off service they offer. Ive been very pleased with every interaction Ive had with Christian Brothers. Justin and Corey are first class people!

Ki
Review №78

I brought by 2001 Subaru in for and alignment and exhaust repair and there ended up being much more wrong that just those things. All the repairs were incredibly expensive and the people at Christian Brothers were honest on the most important things to fix now and even advised me to refrain making those essential repairs because it wouldn’t be worth it on account of the car’s age and mileage. They applied some sealant for free for the time being. They are there to make sure youre making the best decision for your car, not just make money. The shuttle service was also prompt and the driver was personable.

al
Review №79

Great service. Saved me 500 off bill and had it completed in one day!!!

Al
Review №80

Although I ultimately decided not to have my vehicle repaired at Christian Brothers (its old enough and the repairs needed were extensive enough that I decided to replace it instead) the service was excellent.I paid for a diagnostic on the vehicle and definitely feel like I got my moneys worth. The inspection and report I received were very detailed and thorough, and employees reached out to me for a follow up conversation to make sure I understood all the information included in the report and estimate that I was given. They provided written details and estimate so I could see exactly what needed repair, why the technician deemed repair necessary for those parts, and how much each component would cost to fix. The whole experience was very open and transparent, I didnt get any indication that they were trying to inflate the cost of repairs or recommend repairs that werent necessary just to make a little more money.They were honest with me about the state of the vehicle and told me the cost of repairs would likely add up to more than the car is worth. (They were correct, its an old vehicle with 200,000 miles on it and I was hoping to squeeze one more year of use out of it, but that just wasnt a cost-effective option.) They didnt try to convince me to get the repairs on the vehicle just so they could make more money. They recommended that I should consider the cost of the repairs vs the age and value of the vehicle even though that meant I only paid the inspection fee and didnt get any repairs done.They also provided a courtesy shuttle to give me a ride after dropping my car off, as well as offering to come pick me up when it was time for me to come back and get it. The employee who gave me a ride was very friendly and professional as well. Overall, Christian Brothers is a little bit pricey compared to other shops Ive visited, but in this case I definitely think you get what you pay for. I would recommend them 100% for any type of car repairs or diagnostic. I already told my roommate he should take his Jetta down there because hes getting some pushback at the dealership about whether or not his car needs some minor repairs that are covered by the warranty. The dealership just doesnt want to pay for the repairs, but thats too bad. I figure having an estimate in hand would put a stop to the entire conversation about whether or not the repairs are needed and just get the sh*t taken care of. Honestly Harper Volkswagen is a nightmare and theyve been a pain in the a** every single time hes tried to get a warranty repair done. Definitely do NOT recommend them. But Christian Brothers is great lolTl;dr: Extremely professional, highly qualified service, I would recommend Christian Brothers to anyone.

St
Review №81

Very professional, let me know what was going on every step of the way.

Ty
Review №82

Won’t take our vehicle anywhere else. Quality work from quality people!

Ca
Review №83

It is so nice to be able to depend on a great auto shop. Christian brothers is so professional and patient explaining all aspects of what they do to your car or what potentially needs to be done. I trust them 100% to take care of all of our auto repair needs!

Ly
Review №84

Christian Brothers always does a fantastic job and they are always very professional! We will never go anywhere else for maintenance and repairs.

Jo
Review №85

CBA did a fantastic job and were very professional. They helped me get repairs done sooner than they first said, so that I could take a road trip with peace of mind. Thanks Collin for the help!

K
Review №86

Veteran supporting veterans and their families. This is a true place that cares about people. I had an emergency situation with my vehicle. From the owner, to the front service advisers to the technician. I saw how the team worked together to help me out and service my vehicle in a timely manner and treated me and my vehicle with respect. Hooah!

Ro
Review №87

WoW..! On a referral I went to Christian Brothers Automotive to get an alignment on my F-150.. The staff was knowledgeable, professional and easy to interface with.. These guys seem to know their business very well..After pulling my truck around and checking my alignment they came back with a report showing that I did not need one..! No charge.An honest automotive repair shop - how great is this..!Thank you Christian Brothers Automotive, you have just earned another customer..Did I mention their clean and comfortable waiting area.? How about the delicious warmed chocolate chip cookie I was served while waiting.?What a great experienceand would encourage everyone to check them out the next time they need any automotive service..!

Jo
Review №88

Great people and great shop! I went in for an alignment, and the technician performed the service quickly and also changed my battery out when he found it was bad. Up front, the guys are very friendly and knowledgeable. They never try to sell you anything you don’t need!! The waiting room is top notch and very comfortable. And Cory, if you’re reading this during the morning meeting, tell Justin he don’t know words!! Boom!

Ke
Review №89

I originally came to Christian Brothers after another (national/chain) auto repair shop stated that my brakes were under the threshold for thickness and needed to be replaced. I dropped off my car at Christian Brothers fully expecting to need a full brake job. However, they did an inspection and found that while the edges of the rotors were a bit rusty - there was still plenty of life left in the rotors/pads. Thank you Collin & team for your honesty and professionalism. I will definitely return to Christian Brothers for all of my future maintenance and repairs.

Go
Review №90

Polite and professional. Recommend to come.

Ke
Review №91

Everyone was super nice and they got my car fixed fast and contacted me to let me know what they were doing every step of the way. Would definitely recommend Christian brothers to anyone needing repairs!

Ka
Review №92

They were extremely professional & helpful with updating the mechanical issues of my car. I will surely use them with any automotive repair & maintenance that my car will need. They go above & beyond & make you feel very important to them. Just can’t say enough!

Ro
Review №93

One of the most honest garages Ive ever dealt with. The people there are courtesy and very friendly.

Ca
Review №94

Christian Brothers is by far one of the best places I have ever used. They are always very professional and respectful. Highly recommended

Ma
Review №95

1st time customer. The front staff was professional and transparent. Would definitely recommend them.

Ge
Review №96

Justin Richter helped me out with an oil change and a diagnostic inspection of my 2017 Titan truck. The mechanic(s) found several factory defects that would have cost me thousands of dollars in past warranty repairs if I had waited too long. They have the most professional looking report I have ever seen on a vehicle. They took plenty of photos too. Ill always use and recommend Justin and Christian Brothers!

Da
Review №97

Excellent service!! Highly recommend!! Extremely professional…

Ja
Review №98

Great honest advice and great pricing if you live in Knoxville give Zack or Caleb a call!

Aa
Review №99

This is a top notch place! Staff is always extremely friendly and thorough with their work! Highly recommend 👍🏼👍🏼

Le
Review №100

We were traveling from out of state and our check engine light came on. CBA got us right in, diagnosed the problem and got us back on the road the next Day.

Information
30 Photos
100 Comments
4.9 Rating
  • Address:10406 Kingston Pike, Knoxville, TN 37922, United States
  • Site:https://cbac.com/knoxville/?utm_source=GMB&utm_medium=organic&utm_campaign=knoxville
  • Phone:+1 865-270-6588
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible parking lot:No
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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