Ive used smartway more then once. Their employees are very helpful & knowledgeable. They dont pressure you to buy anything. Youll be in an out in no time!
I had just got a new apt and had no furniture. A previous customer suggest that I go to smart way. I looked around and saw my living room set to match my pic. The color and height of couch are perfect. I have options too. Buy out or payments. Thanks smart way!
I had a great experience they were very professional very helpful and very kind great customer service I would recommend it to anybody and family on Friends
They are very friendly clean and they work great with there customers and putting there needs first. This is a company that cares and helping you
The men that I talked to were very courtious and helpful. They sent several different pictures of the item I was inquiring about. I would suggest checking them out if you need to rent to own.
This store is absolutely amazing. They go above and beyond for the customer. Would absolutely recommend them to anyone.
I highly recommend getting one of their mattresses great prices best sleep Ive ever had definitely worth what you pay and a lot better than Rent-A-Center or Aaron
The best place for buy on payments with no refit check. Even better than credit and credit cards. The employees are freaking awesome. Love the place!
Excellent customer service. Very friendly. I have renting from other places and wasnt as great as this. Will definitely be back
I had a nail in sidewall tire and bradley and corey stayed past their closing yume to help me i lobe smartway they are a great company
The staff at SmartWay have always been super helpful to me. Ive made a total of 3 purchases from them. The automatic payment plan is ideal for me because its one less bill I have to take the time to pay. Ive been totally satisfied with all of my products and they have always made it very clear that they are available to help if something goes wrong with any of the merchandise. Hours and location are very convenient for me and the store is always an exciting place to explore. Big purchases like electronics, furniture and tires were always scary to me before, but SmartWay has helped me in big ways and I recommend them 100%.
Smart way is one the best rental company we have ever used. Their employees are always friendly and happy to help. They also always have a great selection of furniture to choose from.
Application process was fast, the whole team was super nice and answered all the questions we had. Delivery was on time and they wasted no time setting everything up. Would recommend to friends and family!
Great Customer Service. GREAT PRODUCTS
I have bought and paid off quite a few appliances and furniture from them. Victor is wonderful!!!! The payments arent too bad. Highly recommend.
Very friendly and fast! Worked around my busy schedule! Always available to answer any questions!
I need a bedroom suite and sofa quickly. Cynthia was great and had excellent customer service. The manager Brad was excellent he had my furniture delivered next day for me. The two delivery guy were great and they set up everything for me. Great place and great prices
Super quick and considerate!
Great ppl to work with on anything you need
First off, great pricing. Knowledgeable staff who’ll even offer their unique advice. Application is straight forth and simple. Install and delivery was quick and painless. The best part is their selection, from tires to phones, and furniture to the most up to date electronics. Always ask about their promotions as they normally have some running.
Quality tires fastwork prices are a little bit high but thats what you get when you have bad credit and cant afford a credit card or to put tires on credit anywhere else
Very polite and helpful. Delivery time was early so not waiting around all day overall a very pleasant experience.
They were super nice and made the whole process easy. Fast delivery and setup. This place is amazing will be using them for any of my future needs.
When I first came here I was looking for a soft but firm king bed that would meet my needs as I have bad back issues and the owner took his time with me and found me the perfect one at an awesome price and I also now have a laptop thru them they are always very helpful and very kind I highly recommend them thanks to the guys at smart way
Got tires from them and was put on my car very quickly and the prices are not bad either. Thanks 🙏🏽
I have done business a few times here & never had any issues or complaints. Always very helpful & friendly.
I went in to purchase a sofa and loveseat. The one we wanted was already sold but Bradley was able to give us a better model for a reduced price. He was awesome. Great customer service. Especially for working the 4th of July alone! Thanks for everything including jumping in the truck with Justin doing the delivery!!! Great job smart way!!!
They were amazing to work with. Justin explained everything to a T and answered all the questions without hesitation. I honestly feel like these are true honest people. My tires are top notch and are perfect on my car. We will be coming back in the future for other needs. Thank you so much Smart Way. And a big shout out and Thank You to Justin. See you guys soon.
Great price, value and service. They work hard to help the customer get what they want/need at a fair price they can afford.I Purchased a beautiful used matching washer and dryer set for an outstanding price. And for a reasonable fee, the manager personally delivered them to my home 40+ miles away, and helped me set them up.Machines work perfectly and quietly. I will definitely start at Smart Way the next time I need a new appliance or premium furniture.
Just really great service, so nice and answered all the questions I had. Roy was absolutely great, attitude, smile, would recommend to anyone
Great staff and great product! Kuddos to this company as they have figured it out! The team here is professional and treat you so well. This company has a great value with a great made product. Unlike some furniture rental stores they have amazing variety - very modern options with style! Highly recommend. Oh and they offer 6 months same as a cash!ThanksKasalou BennettKnoxville TN
Nobody beats Smartway! They say nobody beats Aaron’s, but I say nonsense! Not only can they lease almost anything you can find online imaginable from furniture, appliances, electronics, and phones, they don’t even require a credit check! That’s only the beginning...The staff takes a personable, welcoming, involving, and all around engaging approach to each customer. You won’t feel like just another customer or “number;” they will make a fanatic out of you while working as hard as possible to overcome any obstacle when it comes to the product.This same approach applies to how they will not only work with you on your payments or account, they will treat you with the utmost respect while doing so. No shame no judgment, only uncompromising dignity!Incomparably the best !
Best place and the people work there are awesome .... victor is the best %100 I recommend it for everyone!!!!!!!!!!!!
I had a great experience! Process wasn’t long and fast delivery. I would Recommend to anyone.
Great staff. Nice selection of products and the tire program is great both for retail options and payment plans.
Justin did a wonderful they were in and out and didn’t have any complications. They worked as a team we didn’t have to ask for anything. They were amazing
This is an excellent place to rent from Victor has great customer service. Also the delivery was painless no problems I recommend them for all your rental needs.
I love smartway,they have everything I need when I need it. And all the employees are just as kind and helpful all the time. Thank you so much.
The staff is very friendly and very helpful. They work with you and find a deal.
Excellent place with great items and very friendly staff!! Highly recommend this place for anything you need to rent!
All the guys were awesome! Helped me and my son out alot. They are all friendly and super helpful and even wracked their brains for me. I cant thank u guys enough!!!
Smart way is the BEST PLACE you could rent to own on your furniture, or any other electronics, appliances etc from! They are wonderful people, they definitely work with you when you run in to hard times ! They don’t judge and are very understanding, they look out for their customers and make sure you can afford for what you want or need! I have nothing but good things to say about smart way ! The OWNER is a wonderful man with a great spirit :) you would not be disappointed doing business with this company, that’s for sure. And I have NEVER WROTE AN GOOD REVIEW ON ANY COMPANY, so that should tell you something :D lol
Staff are always very helpful. They have a big selection of furniture, appliances, tvs, tires, well just about everything... The prices are real decent too. Love this place.
Everyone at Smart Way is very helpful and nice. It has been a good experience with them when you are needing something you can count on thr crew to answer any questions you have and they all help the best way they can. Smart way has been life saver for me.
They were knowledgeable about the right tires for my car and making payments made it fit in my budget. The service provided with my purchase is good, also.
The only place Ill never buy tires! Lowest price and install. Very knowledgeable. Exceptional customer service!
My wife and I loved it here. Everyone was nice and friendly, the prices were great, and the movers were very professional. We will definitely be coming back in the future when we move into a bigger place and need more stuff. If I could give more stars I would! Very happy with our purchases!
Very nice workers. I got 4 brand new tires and they installed them and got an alignment done and they put it all in a very affordable payment plan. Have a bunch of nice stuff inside as well. Highly recommend anyone to come here.
Very nice and fast delivery. Easy terms. They care about their customers.
Ive used furniture from Smart Way to stage two different houses. They have a good selection, the staff is great to work with and their prices are more reasonable than other local furniture rental companies. Highly recommend them for any furniture rental needs!
Well made and affordable products! Josh is SUPER nice, as well as, every other employee I have ever come in to contact with there! Absolutely recommend doing business with them! Have a blessed day!
I have had an amazing experience doing business with Smart Way. I am purchasing living room furniture and a bed from them. Heather and Christian and all the staff have had outstanding customer service. They were very attentive to my needs and delivered my furniture exactly when I needed it. The furniture is beautiful and great quality. My payments are automatically deducted weekly so it is very hassle free... I highly recommend them for your next furniture, electronic or appliance purchase!
Once I walked through the door I felt extremely welcome and instantly informed upon expressing my needs. The staff at this location are very accommodating and personable. I though I would be talked into making an outrageously overpriced commitment but not the experience I received at all. The process was fast and easy, not to mention the payment plan I walked away with. I highly recommend SmartWay!
I would definitely recommend anyone to go here. Very NICE and sweet people. Explained everything very well..
These guys make you feel like family. They went above and beyond any expectations my partner and I had. We felt like family from the moment we walked in. The service was efficient and outstanding! They took the time to LISTEN to our wants and needs and made it it happen. We will definitely be life-long clients. Thanks guys for an amazing experience, we look forward to doing business with you all again and again.
IVE HAD A GREAT EXPERIENCE HERE !!!!!! GREAT PLACE TO PURCHASE TIRES AND MORE !!!!!!!!
Just bought bunk beds from here. Staff was friendly and very quick. I absolutely couldnt be happier with this store. Definitely recommend! Thanks guysd
This is a great place to rent from
Love it! Just re-upgraded with Smart way, been with them a year and they are absolutely awesome, great customer services, great pricing, on time delivery. And I have my whole house furnished with them and couldn’t ask for anything else. Renting more than one set? No problem they got you covered and helps you with a good monthly payment is easy for you, I pay and have enough for all my bills and for lots of fun with the kids, victor is amazing at helping you with all your needs. He helped us and we are happy.. go call them now tell them I sent you! Rent now and get savings! Tell em Jazz sent you 💋
Love the staff. They are very helpful. They got me what I wanted at a great deal. Thank you Smartway. :)
Great place friendly people very understanding of money situations and finances. Would highly recommend to anyone they beat prices of other places definitely worth thinking about
Good company to do business with the manager Victor always does us good
Absolutely wonderful staff to deal with very kind and professional and able to answer any and all questions we had. Would absolutely recommend smart way to get your furniture electronics etc!! Not to mention their products are clean and comfortable and everything we wanted!!!
Great customer service, will help you any way they can!
Awesome.
Best place ever!!!!!Sales people very helpful and courteous, payments always within my budget. Victor will do his best to work with you and the delivery guys James is awesome!!!!!Definitely recommend this place to everyone.
Just wanted to leave a review for SmartWay.. They offer friendly customer service and the Gentleman that put my tires on were so quick and nice... The lady that did my paperwork was awesome and very helpful.. Thank you SmartWay...
I have had nothing but a good experience with smartway they always have what I need and its an easy process with no issues they are the greatest and will definitely recommend them and continue my business with them!
This place is great. Very reasonable prices. Very helpful staff. Thank you for you help
Highly recommend. I was having issues with a different rent to own company with a rental. I called Smart Way and now I have a brand new stove coming to my home soon. Thanks to Christian for helping me.
Great people. Great products. Easy financing! Made my life easier. I didnt have $850 for tires and needed them bad, now I have new tires and can make more affordable weekly payments!
I currently experienced smart way with my mother Angela Henderson on October 25 2019 and they have the best customer service and best employees I have ever met. Thanks smart way for your great service
Made arrangements to make a purchase took my money their computer system put in wrong telephone numbers to verify references they denied me and tell me that they would call another reference I called back an hour and a half later and they acted like they didnt care I got my money back and went somewhere that is very same day instead of having to wait 3 weeks for me to get what I wanted I got it the same day very piss poor management and people skills to communicate with the general managers name was Victor and was a very very rude and inconsiderate person I would not recommend doing business with this place!!!! Very very poor customer service buyer beware!!!!
Great service! Informative and all around on top of their game. Delivered on time set up our furniture where we wanted, my wife didnt have to lift a finger!! We have a toddler and an infant and when I got home from work it was all set up!!! Will definitely be acquiring more furniture from them, we just moved from FL and didnt want to drag all our furniture with us, figured wed just buy some new and this is the place to do it!!! Thanks SmartWay!!!!
I had the greatest experience working with Smart Way. Roy is amazing! He is very helpful and he went above and beyond to help me and my roommate with furniture! I highly recommend renting from here.
Good customer service just very high on their prices
Wow you guys are great. No problems. Thank you Victor!!! Thanks again Victor. We will always keep going to you and your store. As always, awesome!
Victor is so kind and helpful. He goes out of his way to make things easier for his customers and makes sure we are always satisfied. I highly reccomend him if you want a smooth and pleasant experience.
I have been there for one year and every time I go there and I need something and need right away they aleays helped me . They have came out the same day or the next and they treat you like you are family and me Im the only one in the store . I will not go any were else .
Went in for tires for my car. Christian worked above and beyond with my budget to make it work and have 4 brand new QUALITY tires too. I cannot say enough good things about SmartWay and Christian. They will beat any prices and no credit check. I ended up getting a $25 referral bonus at the same time because my sister who was with me got a washer and dryer set at the same time. Cant beat that!!
Jeff Mitchell was very helpful and reassuring. I called him and he was very professional and polite. I will definitely be recommending everyone I know to him. Was treated wonderful at smartway. They definitely have my business.
Smart way is very helpful and they give you what you heed. Very nice people!
Great place and very friendly ! Will be a returning customer .
Let me tell you I have been a customer for over 2 years with Smartway in Knoxville TN. I cant say enough about those guys there. Victor and Justin have been so good to me and have worked me when I was sick or in a financial bind. I will continue being a customer here . Thanks guys you are great keep up the good work !!!!
100% honest people. They will work with you.
Friendly fast and easy to make payments. they have some nice furniture and appliances. i would recommend it to anyone. washers, dryers, kitchen tables. TVs and living room sets.
Wouldnt recommend doing business with this company would give zero stars.. the lady was very rude and had very poor customer service. I paid my down payment and was approved and they called to tell me they couldnt verify me and get me delivered like was already agreed upon told me manager was not there when I came to store for my money the manager was very rude and disrespectful
I just bought 3 new mattress sets from SmartWay and they are wonderful. I received great service from the sale to the delivery. I will definitely use them again.
I have never rented from them. Someone put me down as a reference and I keep being harrassed by them. I asked numerous times for them to stop calling because the person the are looking for i no longer talk to and havent heard from in a long time. When asked the last time the guy laughed at me. Corey is very disrespectful. Corey is not the type of person I would like working at my company.
Heather and Victor are experts when it comes to helping people find furniture and appliances for their homes. Ive been using this company for all of my home furnishings since their existence; They are truly the best at what they do. So, if youre doing business with someone else in this industry you are most likely not get the quality products and excellent customer service that Smartway has to offer. Go see Heather and Victor theyll take care of you and all your furniture needs.
Don was very personable and helpful. Very friendly service by all the staff. I had purchased a laptop and i had a small problem with it and they readily allowed me to bring it in and resolve the issue.
Very helpful and good customer service great people working there
The person that helped my fiance and I is awesome!! We honestly couldnt have asked for a better time to have gone in. He was very friendly, and the deal that we got was amazing!
Great to work with. easy and quick to get you what you are looking for. And Roy(sorry if that’s wrong I’m horrible with names) was a pleasure to talk too... thanks
Great service and help
The furniture quality is great! The customer service is fantastic! They accommodate to your needs. I am very happy I used SmartWay!!
Bought something last year and had to return it due to some financial issues. Went last week to resume my account and they were more than happy to open the account and sent us up with great merchandise at great prices. Would recommend them to everyone!!!!
My experience was great thanks to Heather the sales manager. Thank you for your help and I will definitely be back.
Everyone there was extremly helpful they saw i had a problem with my alignment and offered to fix it so i would be safe when driving. They worked hard and fast to get everything taken care of for me. They all stayed over to mke sure everything was right and 100 % respectful.
Roy was helpful and patient while I asked a thousand questions. He made the process so easy to understand.