Shawn and the gang took great care of my car and made it good as new. I highly recommend!
Excellent customer service where I am confident I am being listened to. Tell me what I need to know, not what I want to hear. So trustworthy.
They have worked on two of my vehicles and done great jobs on both I would go back
Very pleased with the work. Looks brand new
Hey I sent my wife down to the body shop and they sent her back with a OH HELL NO sign.
Do not use this buisness,I brought my car over a month ago,I keep getting different dates for when I can pick up my car.Now I get no communication at all,the receptionist/secretary, is extremely RUDE,dont know how she even works in the public.I have 2 witnesses on how she was extremely rude,I have gotten 5 to 6 excuses as to why we cant get our car yet,they have no integrity. They are not genuine,non reliable!Will not be back!!
As busy as they are Brandon is a great help makes every accident easy to work through
They were open but they would not answer the door due to COVID-19. After calling and asking for an appointment I was told that they could not do a simple estimate until the following week even after telling them that I was from outside the area.
Very proffesional and helpful when I had questions
I cant even tell the whole front of my car was ripped off.
Amazing work, work ethics & customer service!!! Highly recommend!
They did an awesome job on painting the rear deck on my SUV. The problem I had was that it was suppose to be a 3 day repair, we went on a 10 day vacation the vehicle was suppose to be ready upon our return. It took them two extra days. It seems like they waited till we got back to start repairs. Again the repair was great, just took to long!!
Horrible body shop! they had my car for 10 weeks and I was told it would only take 2 to 4 weeks to fix it. I had to keep calling them to check up on it and they said they would call me but they only called me 2 times the entire time. That’s only because they were getting annoyed that I was calling to check up on my car. I would wait for them to call me for an entire week. I did call them every Friday. They also would tell me my car was only 1 day away from being done and then tell me no it wasn’t done. This went on for several weeks. TEN weeks!I finally got my car back and they did NOT fix it. They just put a front bumper on it and fixed some sensors. The car is not safe to drive and they even said they test drove it. The whole front end it shaking really bad and pulling to both sides. There is also some very visible body damage they did not fix. I am taking my car to a different body shop to get it completed. I am also 8 months pregnant and only have the 1 vehicle to get me around. I was not satisfied with this body shot and would not recommend it to anyone.Also I went to get something out of my car when they had it and when they took me to my car the key was just sitting in the front seat. Someone could totally steal the car! It wasn’t Inside their shop either. It was parked behind the building. I was not happy when I seen that. 😠If there was a 0 star option I would give it.
Terrible customer service. Ever worse was the work that they did on my truck. Had to take it to another shop (Smith Brothers) to finish the work.
Amazing! They did an unbelievable job. Far exceeded my expectations. I seriously cannot even tell where the dent was. Dropped off my truck and it was ready a couple of hours later. I will recommend them to EVERYONE. I give them a 20 on a 10 point scale.
Did an awesome job repairing the plastic bumper on my wifes Tahoe and matching the purple metal flake paint.
I had an all around pleasant experience. I brought my truck in and they took the information and pictures, emailed the estimate along with the picture to our insurance agent. Made the appointment for the repair...took the truck in and it was ready exactly when they said it would be. The repair looked great. I will recommend these folks anytime!!
Great customer service! When I wasnt getting anywhere with help elsewhere in town, Jantz at Lithia Body and Paint, listened to me, made phone calls, and set up everything to get my car taken care of. He didnt hesitate to take time out of his busy day and set everything up, so I wouldnt have to drive unsafely with my child. I will always go to this place for all of my body and paint needs in the future, and you should try them out as well.
Great work ! Great customer service ♡
Dylan Smith found the vehicle that I needed at the price I wanted. No Hassle Guaranteed. Thanks for the great sales and service. Keep it up!
Shawn is great and really knows his business.
They took really good care of us and went the extra mile to take care of our concerns. They treated us very fairly.
Perfect!
Im very happy with my Lithia Dodge experience. My apportment was scheduled in a timely manor. The repairs made were done quicker then I was quoted. The waitin lounge was comfortable with TV, coffee and donuts. Thanks for the good work!
When I couldnt get satisfactory service elsewhere, I found Lithia Body and Paint. They treated me very professional, knew their job and had my job done on time and looked better than I expected. Thank you Lithia Body and Paint. Ill be coming here for all my body and paint needs.
No way to thank you enough for all your help and work ... during an extremely difficult time. Will be forever grateful. In loving memory ... James Moore, 1960-2015 ...
Everything went off as it was supposed to.I got a call asking if I wanted the air cleaner changed. I tried to return the call, but no one answered. Then I was called later and told the car was ready for pick up. Which made me wonder if the air cleaner was changed out or not.
My Jeep was detailed and it looks like new. I am very pleased.
We have used them several times for body repair Ive never been disappointed
Very pleased with all my experience from the time i drove on the lot tell the time i got finished with the running boards and spray on 4 way stuff....thank you.
Fantastic on the spot service
My appointment was quick the servicemen were fast at repairs, the desk servicemen are kind an customer service is pleasant..thank you Lithia
Dropped off my truck for recall on airbags, they had ordered the parts earlier and completed the repairs in a timely manor.
These guys are great. Helped me work through a difficult problem always being flexible with schedules and work and just generally being nice to work with!
Great customer service
I had a great experience and timely work on my day at Klamath Falls Lithia Body and Paint, great job and very clean and professional.
I always have a great experience at Lithia. They have great communication & customer service.
Nice job fixing broken car body
Great shop, awesome to work with. Their body work guys are amazing at what they do
I have to say Lithia Body and Paint is the BEST AROUND! They have AWESOME CUSTOMER SERVICE!, With Happy Friendly Helpful employees.. The body work is impecable and the painting too...THANK YOU ALL at LITHIA BODY and PAINT for making my experience a GRAT ONE!!!
Did a great job on my Subaru, fast and efficient. Thanks!
Lithia body and paint was very efficient and I was very pleased with their work! Will definetly go back for any future body and paint needs I may have!
You would never know how damaged my car was
Was good got in and got out in a timely manor
Did a awesome job on my car
Very good work
Kudos to Travis and Tom for excellent service!!!
Very busy, but very pleased.
Almost twice as much as other bids
They get it done right
There close to home
Nice people
Everybody was friendly and on time as always thanks
Great customer service, very friendly and attentive I was there for an evaluation to repair my car and they attended me immediately.