user
Appearance
Comments
Ti
Review №1

The employees are very knowledgeable and over and above helpful. Down to offering a paper towel to dry your forehead after trying on clothes. This place IS the place for big and tall mens apparel. They only carry one brand for sweats though. Exclusive Contract that does NOT serve their customers best interests.

Da
Review №2

Great store, I enjoy shopping here. Every time Ive come here, Kirk has been working, and hes always extremely helpful and friendly. All of the clothes are sized to fit you properly without weird proportions; its not just regular sizes awkwardly scaled up like youd see at regular stores. Highly recommended if youre at the larger end of the spectrum.

Er
Review №3

They had a nice selection of mens big and tall clothing in addition to a wide variety of styles and fabrics. Their prices are a little steep but worth the quality you get in exchange!

an
Review №4

I came in looking for some new pants and was helped by Brandon who quickly got me set up with what I needed. He was helpful and listened carefully when I described what I was looking for. I typically dont like to go clothes shopping, but I was in and out in under 20 minutes, and Im very happy with what I got.Thanks, Brandon!

Al
Review №5

I like shopping at DXL, as I can almost always find just what I am looking for. Recently I had to replace some worn out MENS pants belts. Although I wasnt able to replace them with the same type I had used before ; what I did buy was much better. I bought two TOMMY HILFIGER belts, which are of excellent quality and do the job. I am not familiar with this brand, but plan to buy more when I can afford to do so again.

J.
Review №6

5★ experience!Called and asked about shoes. If they had size 13s & what genres. Person on the other end was very knowledgeable of available merchandise.Drove here, opened the store doors, and was met with employees who were happy. I asked about shoes, and was shown their shoe section. One employee (without me having to ask), went to the back room and found what I was looking for (genre) in clearance. And... the shoes were a great recommendation that I bought it.I tried on a few pairs, and bought another. This time the one on the shelf. Comfortable and affordable.>>Dont waste your time elsewhere trying to find 11 and up mens shoes. Go here! You wont be disappointed!Got to browse clothes and found a vast selection of styles. What a treat to find Big & Tall clothes (and shoes) in one location. Definitely a must shop location for your Big & Tall needs.5★ overall experience.

Ju
Review №7

I thought that was very inconvenient that a tall and big mens store would not have a larger selection of slacks in 34 length. There were only three styles in the store and the salesman mentioned that that was a typical occurrence. Very misrepresentative of the stores target customer.

We
Review №8

Decent quality clothes that fit. I have always gotten great customer service here. I only give 5 stars if they they earned it. These guys have earned it the 10 times I have been there. Highly recommend if your a 2x-5x sized man. If they dont have something you want, they will order it for you and have it shipped right to your door. They have a good selection whether your looking for jeans and a shirt, casual wear, or suits.

Mi
Review №9

This was the second time coming into the Alderwood Store. It made me remember why I should only buy from the online store if at all.Bought three shirts for $150 on Fathers day. After the transaction I realized that the company that continuously spams my emails and mailbox telling me about their specials and percentage off $100 or more. That they wouldnt have ANY deals for their customers who came into the store on Fathers Day. I asked Brian the guys checking me out if they were having any deals for Fathers day and he said no that they had mailed out a flyer but the customers dont use them. He then continued to explain to me that the online company does different deals and they have nothing to do with the store other than being part of the same company.The guys just wouldnt shut up about why there werent any deals for fathers day. Reminded me of the snarky employee I ran into the last time I went here. Just not worth the hassle. Will never come back into this store.

Ja
Review №10

Smart and friendly service, decent prices, and a good selection of tall clothing from casual to professional.

da
Review №11

Its ok for generic clothes for the bigger gentleman but a bit pricier than your usual clothier. The staff are nice.

Wa
Review №12

Kirk was very friendly, professional and helpful! He made my shopping experience easy and was super kind! Although the item I wanted wasnt in stock, I still bought $250 in clothing and he seamlessly managed myself and another customer while providing recommendations and helping both of us to look! Will go back for Kirk!

Ke
Review №13

Very helpful and found a suit that fits great and looks good. Thank you.

Ke
Review №14

Felt great to go somewhere with good quality blazers in my size that fit well! Kirk was fantastic helping multiple customers all at once. Great experience, will be back soon for a vest.

Er
Review №15

The store personnel helped me correct an online purchase gone wrong. I ordered the same brand and size of an item, only to have the new item be several sizes smaller. Even though the labels matched, this item was clearly much smaller. The store personnel were helpful, kind, and found me suitable replacements for my upcoming travel. Thanks!!

Th
Review №16

I had a great time at the store getting everything I needed. Yet, it’s the after experience that needs some help. I’ve unsubscribed three times and I still get coupons, surveys, and asks for reviews. So, be ready for the onslaught of never ending communication if you want to shop there. The sales agents are super aggressive to obtain your contact info.You’ve been warned!

Br
Review №17

I had a very pleasant shopping experience. This DXL store is a long way from home, so I do not come often, but I am always treated well when I do. The staff are very attentive and eager to help; they are quick with advice, very knowledgeable about all their products, and help me keep track of my purchases, they remove all the tags when I am done and even let me wear my new purchases home. I would recommend them highly to other folks like me that are not fat, but fluffy!

An
Review №18

Great location. Friendly staff. Wonderful selection. Low key and very attentive.

lo
Review №19

Great customer service! Great deal on over sized masks. 6.99 each if you buy 3.

Le
Review №20

Its a great store for men who are big and tall. Staff members are very friendly and knowledgeable. I would recommend them to anyone who is looking for plus Sizes for big &, tall men.

Fa
Review №21

They had exactly what we were looking for

Ji
Review №22

Cant always get clothes that fit right as most Tall clothes assume you are large waisted as well.. but, the staff do their best to help you find what you need and make you feel welcome. Will always prefer a brick and mortar like this over buying clothes online!!

Me
Review №23

They have a great selection. The staff is nice and friendly.

Da
Review №24

Great store for big fellas like myself they have what need they have a great staff and very friendly I would definitely recommend this establishment for any BIG AND TALL BROTHA theyll take care of you and if they dont have it Im store theyll get it to you 5 stars hands down

Mi
Review №25

Great place to find close if you are a bigger guy. The customer service was great and was very helpful.

Pa
Review №26

Always the best service and variety of clothing ! And always clean and in order .

to
Review №27

What an awesome place to shop clothes that fit right. Always someone to help getting items and sizes that fit just right. Very highly recommended.

Mi
Review №28

This place thinks it has high value brands, which they have a few. Everything else is DXL named products, harbor bay, etc... Their prices are 20-25% higher than the manufacturers online site. I spent close to $1000 in one trip, and was handed off to a junior salesmen, he was friendly but they need people who know how to provide Service consistent with their prices.

Ko
Review №29

Very helpful and nice service

Je
Review №30

Fantastic service! The only significant complaint is with their corporate people: Too large a fraction of their product offerings are online-only, which precludes easy inspection, touching, and trying-on.

Ty
Review №31

Kirkland is very helpful. Wonderful store and staff.

Ja
Review №32

Max was very helpful with my selection of clothing. The whole experience was very nice with no stress and Ill definitely be back again! Thank you for the great customer service! LEGIT Gold!

R
Review №33

Always a pleasure to shop for my son at DXL. The staff is very friendly and helpful.

Le
Review №34

Love the store, hate getting 20 emails the following weeks after a purchase.

Mi
Review №35

DXL friendly staff would like to see more corduroy pants and a bigger shoe size variety..

ra
Review №36

First time here and has great customer service

Pa
Review №37

Great selection and service.

ri
Review №38

Great store,selection, friendly helpful staff

Na
Review №39

The sales clert was excellent!

Fu
Review №40

Finally a place for everything I wear...at sizes that fit. No more scrounging through aisles of clothes that are mostly 2 to 3 sizes too small. And the selections at DXL are outstanding. Oh, and the staff are super-friendly, and they knew my sizes before I did! To top everything off, they have a wonderful seamstress who does professional alterations. I love buying clothes here! 😍

Ja
Review №41

Great selection of clothes and very nice and helpful staff!

La
Review №42

Very nice store...lots of selection.

St
Review №43

Great service! Spendy. Appreciate the birthday discount, sale racks and other promotional offers!

an
Review №44

Super helpful staff

Sa
Review №45

Very nice store! Wide sections, Im a big guy and its hard to find clothes that fit me good. Orlando helped me find exactly what I was looking for. He was great! I highly recommend you check it out! Thanks again for the great service!

Da
Review №46

Great customer care.

Ma
Review №47

Excellent service as always, the staff are extremely friendly knowledgeable and helpful.

Me
Review №48

I came here with my boyfriend to pick up his suit. He purchased his suit here for a wedding. They did wonderful alternations on his jacket and the pants were shipped to his house. The staff was friendly and helpful. My man looked awesome at the wedding.

Jo
Review №49

Long line.... Service was extremely slow... couldnt find an employee for help getting a polo shirt down from top rack. Two customers and myself ended walking out of store due to long wait

Eu
Review №50

Nice place to get clothes that fit right.

J
Review №51

Kirk is a great guy and fun to talk with. Good taste and recommendations. Just wish they carried big-but-not-super-wide shoes! A few B>D widths would be awesome!

Ma
Review №52

This shop had a nice variety of clothing that I just couldnt find elsewhere. And the salesman, John, was fantastic. Very helpful, with a good eye for style.

Ed
Review №53

Great place for me to shop as Im a 3XL guy. Max was super helpful and I got exactly what I wanted. Not used to really spending money for designer clothes but Ill get over it they look great

Ji
Review №54

This clothing store has everything one could need. The staff is helpful, knowledgeable, and very friendly. They are a bit pricey, but I found everything I needed including the first pair of comfortable shoes for at least 20 years.

Ja
Review №55

So DXL is a mixed feeling place. I appreciate as a bigger guy being able to go somewhere that has clothes that fits me. On the flip side, the prices are ridiculously high. It’s clearly because they have the market and not because the cost of the additional materials due to size. I get it should cost a little more than regular sized clothes, but they are extreme.

Je
Review №56

Orlando helped my husband get a shirt for a wedding we are in today. He went above and beyond and was amazing to work with. My husband said he was the nicest sale person he has ever worked with.

Sc
Review №57

Im a big guy so I stopped in... WOW. It was like I had my own personal shopper and stylist. Clothes selection was very good... But the service was amazing! They brought me sizes, different options, helped pair things together. It was several cuts above any other apparel place I have been.

Ar
Review №58

Great place to get clothing for the big man. I have been shopping here for quite some time. Good people helping you with no judgemwnt

an
Review №59

I always have a good time when I come in everyone is friendly and nice always willing to help

To
Review №60

Kool dudes there helped me get a nice shirt🏌️‍♂️

Ha
Review №61

Very helpful. Came in to get black sleeveless shirts for my husband. Friendly sales staff helped me get what I needed, and confirmed that the size I selected would be the right size ( it was perfect). Plus, those were some very nicely dressed gentlemen!

Di
Review №62

Very helpful and friendly staff. Very wide selection (NOT a pun!) from jeans to suits, shoes, outerwear, shirts & accessories. Kirk in Lynnwood, WA store was extremely helpful.Good experience overall. Ive decided DXL is my new clothing store!

Ro
Review №63

Good selection of XL clothes. Good discount finds in the back area. Prices from reasonable to super expensive. Good staff that are very helpful.

Da
Review №64

Great location.. easy to find, easy to parkAnd absolutely hands down fantastic staff there to help you (always)You need to go and see yourself

To
Review №65

They make a bad experience good!

Go
Review №66

Regardless of your big-&-tall sartorial requirements, these folks will work diligently and efficiently to outfit you with good clothes. If its something outside of their own expertise, they will give you their best estimate of who else locally could carry the category of product that youre after.

Ti
Review №67

Great store. Lots of stuff to pick from. I needed shirts for work and they were so helpful. Great prices too.

Ro
Review №68

Very nice store and the folks inside were very knowledgeable, friendly and helpful. The selection of clothes is amazing for big and tall men. Parking was easy and the store is very visible from the road.

Ch
Review №69

Great place great service a little high priced but good quality clothes

Tr
Review №70

This is not the same level of service that Casual Male used to provide and the store was half the size with less than half the staff. Granted the new store is very nice and has a nice selection. However, for the price of the clothes, the customer service ought to be outstanding. If I want to dig through piles and racks of shirts to find the right size or keep hunting down a sales person to get another size off the top rack, Ill go to a non-specialty retailer where I dont have to spend an arm and a leg for an item. Hopefully the poor customer service is due to the lack of training and experience by all the new staff. If that is the case, the sales associates from the old store really need to show the new ones what great customer service looks like.

Hi
Review №71

Great place. Always experienced issues finding clothes that fit. This place is a wonderland. Love Oak Hill shorts....lots of options for dress and casual....and everything in btw. Alderwood is the best. Customer service....a standard above.

Be
Review №72

All of the associates know exactly what you want even before you do. Its uncanny, but you trust them because they are so confident. I tell all of my friends to go here and you should to.

Ra
Review №73

Everytime we go in to shop, the people there are always quick to greet us and ask if we need anything. They help us find sizes and colors, or take our selections up to the register so were not hauling it around. Its also nice to have one place where we can find all the sizes my boyfriend needs.

De
Review №74

Max was fantastic!!! So helpful and knew what he was talking about. Would come here again in a heartbeat! Thanks!

Jo
Review №75

Really, really, REALLY, expensive clothes. Sizes vary depending on brand so I suggest that you go to the store to try on various brands and then order online because they usually offer a discount on some brands or have a sale. Returns to the store are pretty easy but the location is not at all convenient for me.I really wish there were an alternative for someone my size but this is pretty much the only choice for anything decent.Staff is typical of most retail stores so dont expect to be blown away by theirenthusiasm or product knowledge.Overall, the experience is average, hence the 3 rating and the reason I mostly shop online.YMMV...

Kr
Review №76

Always helpful and resourceful staff. Wide variety of casual, business, or dress attire and accessories.

Gr
Review №77

Great products, just way to expensive.

Ap
Review №78

We love this place glad it open and now its finally on the map. Malena was helpful measuring my husband for his suit for our wedding. So friendly here and warm.

So
Review №79

Great customer service from the time I entered the store until I left. Super helpful and offered fabric cate tips for a couple of items I bought. I will be returning.

Gu
Review №80

Incredible store for sized clothing for large men. Smallest size is XL. Largest I saw was 6XL. room in body and extra length tall available. Footware, athletic ware, golf clothing, suits, and all kinds of sports and business clothing. tailor services available from knowledgeable people.

Mi
Review №81

Great service. Poor selection. HIGH prices. If you know your size, order online and save. Not a golfer or hipster so I pray for Filson or Eddie Bauer to return to 4xl sizes .

Ch
Review №82

Fairly good selection of clothes. But somehow I left without buying anything. Maybe it was that the 3 sales associates just didnt feel like stopping their friendly banter and conversation to come over and help a customer.

Th
Review №83

I tried on like 30 pairs of pants to find I f Ave been wearing the wrong size for the past 30 years! I got a pair and I feel so much freaking comfortable. Really stoked and happy about that.

Bi
Review №84

They always treat you like a king. Makes clothes shopping enjoyable.

jo
Review №85

The service here is great. DXL has good quality big and tall clothes for everyone. I bought 5 button up work shirts, one work polo, one pail of Levis, a dress belt, and 4 t sirts with logos (Star Wars, Captain America, etc) for $560 after tax. Not bad and like I said the quality is top notch. The customer service is like going to Nordstroms. Its and all around great experience. You can be a XL or XXL and find all sorts of clothes there. You can shop online or have stuff sent to you. I recomend this location highly.

Fr
Review №86

Love the big new location. Parking is plentiful. Always has the clothes that fit the way they should.

Ka
Review №87

The clothes are great, prices high.

Dr
Review №88

The best DXL in the Seattle area. They have current styles. This is the go to store in the area hands down.

ja
Review №89

Max and the staff are amazing helped me out with my wedding attire and were extremely friendly

Sh
Review №90

Expensive clothes. Sixty dollars for a short sleeve white dress shirt. Nothing fancy. Clerks are rude and look down their noses at you. Only reason we stopped was because xlarge hubby needed new dress shirt for church. Will not be back.

Ke
Review №91

Love this place! Its a little pricey, but having a helpful staff, who has stuff in your size, gets to know their customers, and takes care of you is really great

Je
Review №92

Nice store. Staff is very friendly and helpful. Quality clothing at a decent price. I have no complaints.

Sa
Review №93

Had to get some clothes for a new job, staff here were super helpful with helping me find the clothes I needed.

Lo
Review №94

I would love to give 5 stars because of the amazing staff. I had to knock off a star because the other day when I came in to return an online order, one of the employees kept whispering F***k my life under their breath. I get it, we all have those days, but, if youre going to work in customer service, dont let the CUSTOMER see it! Major turn off for me. I have awful social anxiety and its making me nervous to return the rest of my online order because I dont want to make someones day more stressful.. Other than that experience, amazing staff has always been extremely helpful and so friendly! Also, the clothes look absolutely fantastic, they sometimes feel cheap though for a $50-70, made by a pretty much unknown designer. I like my clothing to feel more reliable, like Ralph Laurens. So you might as well spend the extra $30 for a more lasting material. I do find myself returning a decent amount of my online purchases because of this. DXL does have absolutely amazing sales though. Highly reccomend giving your email! (They do send TONS of emails but its something you just have to deal with if you want to get notified for the sales) **WARNING** Prices are EXTREMELY high, I understand there being a lucrative market for plus size mens clothes but, definitely doesnt fit everyones financial situation. If youre shopping on a budget for nicer work clothes, I highly recommend JCPennies Big&Tall selection. All things considered, I am a big fan of the store and will likely continue to shop here!

St
Review №95

Great customer service and selection...but it was really pricey.

Gr
Review №96

Amazing customer service and would definitely recommend for people looking for clothes that fit them perfectly

Ad
Review №97

Wonderful staff! Greta, Orlando,and Kirk are legit the best!!

Mi
Review №98

Best place in NW Washington for clothes for the anorexia challenged.

Ma
Review №99

Such a beautiful store and a great staff. Incredible quality and designers

Le
Review №100

Finally found a place where the clothes are made for me! Thanks to the awesome staff for making me feel like a king and dressing me like one too. 👑

Information
14 Photos
100 Comments
Rating
Similar organizations