user
Kittery Optometric Associates
99 US Route 1 Byp, Ste A, Kittery, ME 03904, United States
Appearance
Kittery Optometric Associates
Comments
Li
Review β„–1

Dr. Michaud was extremely thorough, professional, friendly, and she explained everything she was doing and why which was pretty cool. Josh who did my frames was amazing as well. Very friendly, honest, and helpful. I unfortunately have expensive taste. πŸ˜‚

T
Review β„–2

This staff is phenomenal. I made an appointment and with me still in office and time permitting they asked me some background questions and I was all set for the actual exam which I scheduled for the following week. When that day and time arrived. They greeted me, and at my time they called my name and off I went. On time and on schedule.

Ch
Review β„–3

From scheduling to checkout the staff at Kittery Optometric Associates made it a positive experience. Dr. Diaz did a thorough exam and they provided a prescription for me at checkout to either get my glasses on site or somewhere else if I preferred.I don’t know why I waited so long to get my eyesight checked out!

Ke
Review β„–4

Exceptional service and knowledge from front desk to medical staff. Dr. Webb Top Notch!

Tr
Review β„–5

The service is top knotch. Speedy, polite, knowledgeable, & kind. Benn going there for years.

Kr
Review β„–6

The absolute best eye doctors and supper staff! Everyone is so friendly and efficient- and the exams are thorough and I never have to wait! Love them!

Ro
Review β„–7

Hi, I gave 5 stars because overall my experience was outstanding! *However, I do need to mention that my exact star rating is 4.8. Where did they lose .2 stars? Well Im happy to tell you if your interested.......First the good:) 4.8 stars goes to the super helpful, friendly & top notch front desk customer service staff. Next was the amazing admitting person who was extremely friendly and personable. Then on to wonderful Dr Michaud, who was super friendly, confident, empathetic, skilled, focused, knowledgeable, respectful & most of all patient with my many questions! Ok now the not so good:( At the end of my visit I received a printout of my prescription. I was a little confused with something, so they had one of the dispensing opticians help me(people who help pick out your frames, etc). Well this person was rude, condescending, awkward and ultimately no help! Thanks to anyone who reads this :))

Ra
Review β„–8

Dr. HEALY IS THE REASON I TRAVEL FROM CAPE COD. SHE IS SO KOWLEDGEABLE AND UPBEAT. I TRUST HER ABILITY AND HAVE SUCH A POSITIVE EXPERIENCE EACH TIME I SEE HER. SHE HAS MADE IT POSSIBLE FORME TO SEE CLEARLY AND FEEL CONFIDENT IN THE CARE I RECEIVE.

L
Review β„–9

Awesome eye doctors. Full-service eye care from eye exams to glasses. I am always able to get an appointment immediately when I have an issue. Everyone is always super friendly. Even though its obvious they have a lot of clients, I never have to wait long for anything.

Su
Review β„–10

Everyone was so friendly and Dr Healy was thorough. I highly recommend this practice. If you need to be seen for any issues they will accommodate you that day and show great concern for you.

Ju
Review β„–11

I was very impressed at how clean the office is! Staff is very friendly and professional. My exam was thorough.

La
Review β„–12

I cant say enough about how excellent and how kind the whole office is! The front desk, the doctors and the technicians are the BEST!

Sa
Review β„–13

Always so welcoming, efficient and Dr Seaton is so wonderful. He is patient, kind, listens well and I know my eyesight is clear with him:)

Da
Review β„–14

Exam was perfect. Doctor was very nice and professional. The 4 star not 5 is the front area for glasses. Lady I had was kind of rude and seemed to have an attitude.

Gr
Review β„–15

A great visit with my 2 year old! Friendly, caring and accommodating. My son left with a smile on his face! : ) thank you Dr. Z!!

Je
Review β„–16

Great experience with Dr Healy at Kittery Eye! She’s thorough and full of helpful information.

Mo
Review β„–17

Dr Healy is a godsend! I have an autoimmune disease (SjΓΆgren’s Syndrome) that causes a myriad of vision and general eye issues. I’m throughly impressed with her obvious excellent knowledge, treatment & relief, all delivered with patient kindness. Bravo Dr H & sincere thanks!

Ki
Review β„–18

Always timely appointments and pleasant staff. When getting fitted for glasses the associate was so helpful, providing opinions and searching for expanded color options.

Je
Review β„–19

Everyone was kind, understanding, and friendly.

Bi
Review β„–20

Great staff, friendly people, great covid protocols.Very thorough took the time to explain everything in great detail.Nicole Crystal Nancy and Dr Diaz where rockstars.Highly recommend

Mo
Review β„–21

I wanted to give a shout out to the persistence and professionalism demonstrated by the eye glass team in fixing my glasses. I am a new patient and at each step from the receptionist (you arent just put on hold) to the provider (Dr. Karen Healy who provided a working solution to my hiking with progressive lens) to the repair team. I have and will continue to recommend your excellent service. Many thanks!

Ma
Review β„–22

I recently came in for an eye exam and to update my lens prescription. The welcoming feeling and sense of comfort through the entire process was a wonderful experience. A couple years ago I had gone to a different franchise practice and felt rushed through and not really appreciated as a customer. The atmosphere is very calming, bright and open. I assure you that itll be worth a visit. Thank you all for the help!!!

K
Review β„–23

Myself and my two children have been coming to see Dr Webb for about 11years. He has always been wonderful. Kind, very knowledgeable and takes a real interest in our health. He pays special attention to checking on problems that we have the possibly of developing in our future, which gives me great peace of mind. Knowing that he’s not skimming over anything that could come up or anything I’m currently experiencing shows dedication to his patients.

Ki
Review β„–24

Excellent doctors and fantastic customer service in contact and optical depts.

do
Review β„–25

Really patient with you.

Su
Review β„–26

I couldn’t be happier with the care I receive from KOA. Love Dr. Z, he explains everything in layman’s terms and is very thorough with my care. Highly recommend this outstanding practice.

Bo
Review β„–27

I’ve been a patient for several years. I have consistently received prompt professional expert service! I highly recommend Dr. Webb and the rest of the staff at Kittery Optometric Associates. Thanks for taking such good care of me & especially my eyes!

Ta
Review β„–28

Just love these guys, so friendly and welcoming. Very knowledgeable staff. Accommodating, all of the things you want in a professional and all of the things you want in a friend. All rolled into one awesome experience.

Da
Review β„–29

11 days ago I had a horrible experience with fireworks. I suffered major contusions, and swelling around my eyes,, gun powder in my eyes, thermal burns on my face, etc...but I could still see! Painfully but I could see. The following morning after speaking with Dr. Diaz I found out that Dr. Healy was in the building seeing patients. I was seen as immediately as I could get there. Dr Healy was very caring, patient, personable, sympathetic, and eager to truly help me feel better. She went above and beyond and I will never forget that. For the remainder of my care I got to meet Dr. Z. Again, caring, patient, personable, sympathetic, and eager to truly help me feel better (Seeing a pattern here). From the moment you walk in the door until you leave in my experience makes you feel like family. Every single employee I met had the same qualities as stated above. Thank you to everyone for helping me heal so fast and treating me like family, don’t ever change!

Er
Review β„–30

All staff were great but Dr Z was the best. Very friendly and made an appointment for a 4 really painless. Took the time to explain the tests and answered all my questions and concerns. The staff even mailed me my notes to be scanned on the IEP which saves me a lot of running around!

Tr
Review β„–31

Excellent care and service! Ive been a patient here for many years and appreciate the consistent and thorough care provided by everyone -- direct care as well as support staff -- at Kittery Optometric.

Ch
Review β„–32

Dr. Zieja was so great with our 2 year old. It was his first eye exam and he was nervous, but Dr. Z put him at ease! He made everything into a game and made the appointment fun! Highly recommend! Great with kids!

Na
Review β„–33

Dr. Healey was wonderful. She had actually read my medical info before seeing me. She explained everything she was doing, what I needed to have done soon AND answered my multitude of questions. I havent had such a positive experience in a long time. Youll have to wait to see her, but its worth it.

Li
Review β„–34

I had my first appointment with Dr. Lowe at Kittery Eye 2 weeks ago. The customer service was incredible, from check-in through check-out. Every single person looked me straight in the eye and smiled warmly in greeting. Every single person was respectful and courteous. I felt welcomed and was very well cared for. I would recommend this practice to anyone in need of eye care. This practice is a rare model of truly excellent customer service.

Ti
Review β„–35

A bit of a wait, as my appointment was at 3 pm, and delays from the day we’re starting to pile up. But the staff is super friendly and efficient. Dr. Diaz was very knowledgeable and helpful, and I was in and out very quickly once I got into see her.

Ho
Review β„–36

Absolutely the best place for eye exams and glasses. Very knowledgeable staff, friendly and professional. All the latest technology available.

Do
Review β„–37

It is always a pleasure to go to Kittery Eye. The entire staff is pleasant and professional. They go the extra mile to ensure the best in eye care. Thank you for seeing me so quickly after my request for an appointment.

Ky
Review β„–38

If someone sets up a contact appointment, all aspects of getting contacts should be included like the training and fitting so that the person can order their contacts and move on. I was also told that with my insurance, all charges for contacts would be covered apart from the actual contacts. I drove almost 2 hours to get here and didn’t get one thing accomplished and was told I would need to pay $90 in addition to the price of contacts to move forward.

Lo
Review β„–39

I have just recently been for a check-up at Kittery Eye. I have had Dr. Higgins for years! I also know that my granddaughter and great-granddaughter from Alton, NH still come to him for their eye care. He is extremely professional and has always given us great care. When I need other services, he recommends me for further care. I am completely satisfied with Kittery Eye and feel that they have always had my best interest at heart. Thank you to them.

Ke
Review β„–40

This was my first appointment with Kittery Eye and it was a great experience all around. The staff was friendly and professional, as well as very efficient. Dr. Webb was fabulous. He was extremely thorough and took the time to explain everything in detail. I would highly recommend this office.

Al
Review β„–41

The staff is very friendly, professional and accommodating. Dr. Healy is extremely knowledgeable, answered all my questions and is very patient. She is an excellent doctor and puts me at ease as I get quite anxious during an exam. Thanks! Roberta

De
Review β„–42

They are conveniently located with ample parking. The waiting area is bright and airy and provided with comfortable seating. The waits have been short and the staff very courteous and helpful. I find the medical professionals friendly, thorough and very competent, never rushing me or providing less than detailed answers my questions. I would recommend Kittery Eye to my family members.

Ki
Review β„–43

A high level of professionalism is displayed by the entire staff. The doctors are very thorough in their examinations, explanations of the any issues, their causes, and options for treatment. Highly recommended.

Bo
Review β„–44

This was my initial visit. I found Dr. Webb to be very professional, thorough, and informative. During the exam he explained what he was doing and why. He also advised me on my particular needs. I was extremely impressed with Dr. Webb and my entire experience at Kittery Eye.

Ce
Review β„–45

Outstanding staff! Always willing to work with you to schedule your appointment times to your convenience and needs. Highly recommend Dr. Seaton and Liz, Optician.

De
Review β„–46

Kittery Eye is excellent from the staff, nurses and doctors. I have Dr. Seaton and he is professional in all aspects of his job. He takes the time to go over all parts of my examination and makes certain that I have no questions unanswered. They are very welcoming and they are very prompt in making sure your appointment is on time. I highly recommend Kittery Eye for you and your family.John Howe

te
Review β„–47

They are wonderful people concern with any vision problem you may have, very compassionate people

ol
Review β„–48

Very fast service, all questions answered, easiest and most pleasant medical experience Ive had.

Be
Review β„–49

I have Dr. Lowe and he is simply awesome! He is professional, compassionate and his explanations of my eyesight was shared in words and a language that I could understand! I have already recommended him to three others and always will. He is an amazing talent and I appreciate having such a fine opthalmologist. Highly recommend!

Ju
Review β„–50

I have been a patient at Kittery eye for more than 25 years and would never consider going elsewhere. I recently became a patient of Ophthalmic consultants as well. The doctors and staff are the best!!! The optical department is outstanding. I have never felt rushed when getting any of my prescription glasses, frames, or repairs. Questions have been answered without hesitation. I highly recommend.

Da
Review β„–51

I have been part of the Kittery Eye for a number of years. The staff have always been accommodating, courteous, and pleasant. Dr. Webb has always provided great care. I dont feel rushed with appointments & always takes the time to explain and answer questions.

Al
Review β„–52

My 5 year old son was so nervous to go to another doctor, but Dr. Zeija was amazing and was able to connect with and calm my son right down. I would recommend this practice to everyone.

Fr
Review β„–53

This is a practice of professional and happy staff! I highly recommend anyone looking for eye care to not hesitate in making an appointment with Kittery Eye Practice. Dr. Seaton is very thorough and explains all the details you need to know. I have recommended this practice to family and friends and they came to me with a 5 star review.

Ki
Review β„–54

My husband and I see Dr. Webb. He is exceptional. He went out of his way to e-mail me sites, that would help me select new glasses. I also appreciate his honesty. Our last eye doctor insisted we have our eyes examined every year. Dr. Webb told us this is not necessary, unless we develop an issue. Everything about this practice is outstanding!

Ba
Review β„–55

Kittery Eye is the best. Dr Shapleigh is so thorough and explains everything he is doing and what he sees. When I am done with my visit I feel I am well informed about the health of my eyes.Also he is just so friendly and willing to answer any and all of my questions.He is also a great artist.

M
Review β„–56

The best docs and staff. Thankful to have such great eye care and same-day appointment for a sudden vision change locally.

Ch
Review β„–57

The medical support from this group is outstanding, timely and caring. We are fortunate as a community.

Da
Review β„–58

Always a great experience with Kittery Eye Associates!! Friendly staff, great doctors, and an extensive selection of eye wear. Highly recommend!!

Li
Review β„–59

Kittery Eye does a wonderful job of making me feel valued as a patient. The office is clean and professional, the front office staff is friendly and welcoming, Dr. Shapleigh is so kind and caring, he explains everything in a way that I can comprehend and the optical shop is always helpful and knowledgeable. I highly recommend this practice.

Hi
Review β„–60

Great doctors, great staff... have been going here for many years, and always have a good experience.... highly recommend!

Ri
Review β„–61

This was my first visit here and I was more than happy!! Great service from everyone I saw.....Judy, Nancy, and Dr. Z. All very competent and professional. No waiting at all. Will return next year.

Ma
Review β„–62

Kittery Optometric is personable, caring, knowledgeable, kind and professional. From their front desk, techs, assistants and and Doctors. Highly recommend!

Sh
Review β„–63

Convenient, Courteous, Friendly, Thorough, Clean. All around wonderful experience each and every time from phone calls to office visits. I absolutely would recommend them to my family and friends.

Ma
Review β„–64

WE have been going to Kittery Eye since moving to Maine 3 years ago. We have been patients of Dr. Shapleigh, Dr. Turner and Dr. Lowe. Each of them VERY professional, friendly and take the time to explain everything to you. All the receptionists are friendly and have never had to wait very long when there for an appointment. Highly recommend them and they have a very high reputation in the community and area.

Ru
Review β„–65

We were serviced in a timely manner upon arrival! Dr. Healy was very professional and concernedduring the examinations! We shall return next year! Hope Dr. Healys arm injury was not to seriousand recovery will be swift and not too painful!Jane Wilson & Jane Laughton

Mi
Review β„–66

Dr. Healy is amazing. She is very thorough, experienced, and knowledgeable. She takes the time to go through various options and help you decide what is the best decision for you. All five members in my family would agree with my comments

Pa
Review β„–67

I was extremely pleased with all services I received from Kittery Eye. Dr. Lowe and Liz were exceptional and very detailed. I will continue with Kittery Eye to be sure I have the best eye health available.Pat Hadley

Ch
Review β„–68

The breath of knowledge of the doctors is beond what anyone would expect. The ancillary staff are ALWAYS polite and most helpful. The ease of having an eyeglass shop along with the doctors is really helpful to anyone who is pressed for time. I cannot say enough good things about this practice

Ja
Review β„–69

I recently had my first appointment with Dr. Healy and I can report a thorough and comprehensive exam. It was unhurried and full of insights from the doctor. She described what she was doing each step along the way and I was most impressed with how pleasant and professional she was. Ill be back for sure. Jane Freeman

Ma
Review β„–70

I have been a patient of Kittery Eye for many years. I usually receive care from one doctor, but I have had appointments with several other doctors. They have been friendly, courteous, and very thorough in explaining what they are checking for and any changes in my eyes. I am grateful to receive such good care.

An
Review β„–71

For 15 years Dr. Webb has asked me to stare at his very attractive ears. He detected a problem some years ago that was immediately resolved. I find him to be thorough, pleasant, and extremely competent.

Ni
Review β„–72

Check in was good,appointment was good, went well and answered all my questions.

Ba
Review β„–73

I was referred to Kittery Eye by a friend and am very happy; it was a great experience. I will also recommend Kittery Eye, especially Dr. Seaton, to all in need of eye care. The staff were great also!Overall, it was a 10 plus!

Bo
Review β„–74

I am a new patient at Kittery Eye Care Center. I was very pleased with the professionalism of the office. Dr. Kevin Webb was thorough and very informative. I would highly recommend their practice.

Th
Review β„–75

Dr. Seton is the man.The entire staff is exceptional.Great experiences and clear understandable information given regarding my eye health needs and concerns.

Ka
Review β„–76

Everyone was more than helpful and accommodating to see me on a last minute/emergency basis. Dr. Seaton was great at explaining everything that he was doing and was very caring and in tune to my needs and fears. I would definitely recommend this practice to everyone I know.

St
Review β„–77

Ive been with Dr Webb for over 5 years and respect his thoroughness and soft spoken advice he has given me regarding my eyes. Its a pleasant experience to enter their place of business.

Gi
Review β„–78

A long-time patient of now-retired Dr. Higgins, I switched to Dr. Webb who has been wonderful and helpful in resolving an issue with my new glasses that felt like an emergency to me. In addition, the whole staff is helpful and attentive, the facility is wonderful and it is nice to be able to get your glasses in the same place (and with such a large selection). Plus, its always nice to have a 2nd opinion when buying new frames, and I love that they can take photos of them on you and you can send them to your spouse, sister, friend or whatever to get their opinion. I would strongly recommend them.

Ri
Review β„–79

Dr Day-Healy was wonderful with her examination. I was very impressed with the service overall from the doctor to the optical person Liz. She, as well, explained everything. The doctor was very professional and I give my visit a huge 5 !!

LB
Review β„–80

Accommodating of last minute appointment, gracious office staff and capable, professional Optometrist. All very positive...

St
Review β„–81

I had an appointment with Dr. Shapleigh and some attendant procedures/tests. All were performed with the utmost of cordiality and proficiency. I cant say enough for Kittery Eye... Thank you all for your care..

Ha
Review β„–82

Really frustrated with this place. First time there and before I even went in I asked if they did certain procedures done there so that I didnt have to make another appointment somewhere else to get it done. Literally went in and the doctor told me everything Ive already been doing then referred me SOMEWHERE else to get my stye taken out. The lady at the front desk didnt even call them because she said they were closed even though I told her my wedding is in less then a month and i really need someone to call. I left and 2 minutes later called the place....they were open...

Je
Review β„–83

Excellent, friendly, timely service. Doctor was top notch. I felt comfortable with the whole experience.

Au
Review β„–84

I have been a patient at Kittery Optometric Associates since moving to Maine from Michigan. My experience with them has been excellent. It is very helpful to be able to order your glasses at the same office that you get your exam. The complete staff is very courteous and helpful. If your current eye doctor has retired or moved away, I recommend that you make your next appointment at Kittery Optometric Associates. I have Kevin Webb, O.D. and think he is excellent. I am sure that anyone on the staff would be equally as good but we each have our preference.

Ni
Review β„–85

Dr. Healy and the entire staff are so friendly and knowledgeable. Dr Healy answered all of my questions and explained everything very well. She was so kind! Nancy was also very friendly and did a great job! :)

Sa
Review β„–86

Awesome service every time. Dr. Z is the best!

Pa
Review β„–87

Love Dr SeatonGreat friendly, warm atmosphere

Ca
Review β„–88

The care, kindness and exceptional expertise of this practice is outstanding and current. After not having a really competent eye exam for years, I feel fortunate to have found the doctors and staff at Kittery Eye.

Ha
Review β„–89

Very pleasant every step of the way...pleasant office space (bright, sunny), welcomed immediately and told it would be shortly (which it was.) Friendly staff at desk, at intake, and Stan Shapleigh - as always - was thorough, fun, professional...all around terrific!

Cr
Review β„–90

I switched over to Kittery Eye two years ago and have no regrets. The care Ive received from Dr. Seaton and his staff is excellent. Dr. Seaton is my optometrist and he is great at explaining everything that he is doing. After my first visit I was so pleased my wife switched to Kittery Eye. I would definitely recommend this practice to everyone I know.

An
Review β„–91

Were so helpful when I called in needing contact lenses whilst travelling. Would highly recommend.

MJ
Review β„–92

Thorough, professional and high touch customer care. I cant believe I had the glasses in my hands 2 days after my appointment!

Al
Review β„–93

I moved out of state and now dont drive. I changed all my doctors but Kittery Eye is worth the trip on a bus to a trolley to a taxi to get there. Its worth it. They are everything you could ever need in one place. I am a low vision client. My glasses were $1,000 but wore them for 3 years, so cost amounted to $20/month..well worth it! I mean to see good and have someone have state-of-the-art equipment for testing. My dry eye care is not dismissed but treated very professionally with a multi-approach.

Gr
Review β„–94

I have been using Kittery Eye for over 40 years and find the doctors and staff to be very helpful. Dr. Healy is my doctor and I highly recommend her,

Li
Review β„–95

Excellent service, friendly staff, and they explain everything in terms you can understand. I highly recommend this office!

El
Review β„–96

For years and years and years Dr. Turner and Dr. Webb have given my eyes the absolute best of care. Martha B. Barrett

To
Review β„–97

Easy to find.no parking problem. Staff was as easy and pleasant to deal with as it was to find the office

An
Review β„–98

Ive been going there a long time for annual checkups and in between sometimes when I need new lenses or I have an issue with my eyes. I work a lot at home on a computer and whenever I need advice about eye strain or maybe an infection, theyve handled it in a manner that gives me confidence about their care.

Ne
Review β„–99

Dr. Anthony Zieja is articulate, caring and knowledgable. Everyone at the reception is helpful and understanding of scheduling and insurance billing. The technicians are great. All my visits are prompt and thorough, wether it be for an annual exam or to choose glasses/contacts. I bought a pair of glasses online and they were able to troubleshoot the lens issues I had and replace the lenses in the frames at a good price in little time. So happy with this practice, I highly recommend a visit.

Li
Review β„–100

Clean, professional, attentive, on time, knowledgeable, very pleasant, all staff going out of their way to make my visit the best possible, in fact, I cannot imagine that any professional eye outfit could be any better.

Information
42 Photos
100 Comments
4.9 Rating
  • Address:99 US Route 1 Byp, Ste A, Kittery, ME 03904, United States
  • Site:https://kitteryeye.com/
  • Phone:+1 207-439-0410
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations