Sami the owner is the best!! He took his time to really understand what I was wanting and recommended the products to best fit my preferences. Also, he had such a great selection of Vapes! My favorites like Fume & Puff bars we there… I’ll definitely be back!

Hit and miss. Visited 4 times, 2 of which they werent open during their business hours. Currently have a sign that says theyll be right back, no eta. Number they offer for you to call goes straight to voicemail with a full mailbox.Other 2 visits were ok, but I was assured a juice wasnt an iced variety and it ended up being heavy on menthol. Location is convenient, service is practically non-existent.Update/Reply: I appreciate that you have updated hours and have offered a replacement juice, but the juice really is not necessary! I will be more than happy to visit in the future and give the shop another shot.

This place is really Amazon, the owner sell a really good quality and nice taking care

Sami was super amazing today. Very knowledgeable and helpful with everything I asked about. He knew of a compatible piece from a different model that got me exactly what I was after. This place always has a great vibe and I highly recommend.

Sami is awesome, I was there late last night before closing and he gave me really good advice and help. Tons of products and very knowledgeable on what is what. Thanks Sami !

I have always had a great experience coming in to Xhale. Sami is always very welcoming and wants to make sure you are getting the right product. The shop is always stocked with what I want & prices are very reasonable

Great shop! The owner was very friendly and knowledgeable, also you can’t beat the prices. I will definitely come back :)

Sami (the owner) was extremely helpful! He took the time to find me exactly what I needed/wanted, and made sure everything was more than satisfactory. :)

Sami was great, knowledgeable and helpful. He really cares about his customers. I will for sure be coming back to his shop.

Amazing! Best prices, authenticity and selection. Not to mention customer service is the best I have ever received. I drive from Seattle just to see Sami and am a customer for life. Best shop in the state!

The owner, Sami, is super awesome and really helpful every time I come in. always pointing me towards the best devices and being super easy to talk to! Will definitely be back soon!

Great service and help! Highly recommend

Raheem is legit. Knowledgeable, courteous and entertaining. This is my local now!!

This is one of the best vape shops in the area, super cool store with a great selection. The guys working there are awesome too, not only friendly but helpful and knew their product. Customer service was the best Ive experienced. Definitely one of my favorite spots.

Sammy was super helpful and accommodating to my needs and budget. Coming here was one of the better experiences I’ve had at a smoke shop.

Sammy was super helpful, helping with providing a solution with a very good product. 5stars for this spot!!!!!

Very helpful, kind and was easy going for helping you find what you need, highly recommended!

Very friendly and helpful stuff and good prices. I’m 100% satisfied of this place!

Sami was amazing! So helpful and so honest about what to buy!

Been in this store before but this recent visit was by far the best and most helpful. Sammy didnt just point me to a shelf he asked what I was looking for and helped expand on that to help me find what I was REALLY looking for. And I actually walked out with a working puff bar from this store.

Sami was very nice and super helpful in picking out a device!

Sami is very helpful and nice. Great experience.

Great shop !! Anything you need, to feel better, xhale has it. Ask for Sammy im Kirkland. Also stores in Issaquah / Bellevue

New Owner, very personable guy, recommended me the product I should have bought in the first place. Better experience than the Totem Lake Cigar/vape.

Very good customer service! Gave me a discount without me having to ask. Good prices as well.

Great experience! Very friendly staff and I would recommend them to anyone.

Good service good prices

The owner is super nice and very knowledgeable. So much selection and great prices. Definitely worth every penny. Do yourself a favor and visit this place.

Great service and fair prices. They know their product and were really helpful. Helped me save some money with their reward program too!

Xhale has fantastic staff & services. I have a pleasant visit & experience with the employees every time I come into the store. I absolutely have no reason to shop anywhere else!

Great conversation with Sami and happy to be here!

Very friendly and helpful. Thank you for making a Puyallup resident feel at home

Sami gave us a great customer service

Amazing place with great membership prices Im gonna be back soon.

Sami was fantastic gave me the deals👌🏼👌🏼

Amazing customer service. Quality merch. Clean look and good vibes on the inside.

I think Sammi is his name. Great service and very friendly. Great products too

Great service, actually gave me options to quit vaping

Very knowledgeable and great customer service. Sammy the owner was very polite and eager to please.

I came in looking to replace a glass piece that broke and ended up leaving with a new piece, vape and some juice, all for a pretty decent price.Customer service was great as well and the person who helped me was able to work with me through everything pretty smoothly.

Very kind owner and great selection!

Sammy was awesome. Making this my go to vape store.

Sami was very nice and really, really helpful.

Super great owner and business!

The owner is very chill. The shop has a lot of stuff in stock.

Raheem was nice.

Excellent customer service and knowledgeable assistance, thanks Sammy!

Tried to sell us a vaporizer without a recharge cord. Then acted like it was our fault. Took over an hour to get our money back.Kirkland should be ashamed to have this store here.Very disappointing and dishonest

Best vape shop!

Great Customer service and extremely friendly. Prices are fair.

Great service!

Awesome Service, Will visit again.

Always informative and knowledgeable about products!!

Love this shop. Had a full shelf of quick fix 6.1. The newest formula. Bought 6 kits because the pricing was awesome. Opened each kit, called the lab, verified the batch numbers and they are all legit and good for another 2 years. I will deff be coming back!

Abdul and Shawn were very helpful in my recent visit to their store to buy a gift for a friend. The item was not to his liking and so I returned it and though they would probably have to eat the cost because it had been used, were happy to exchange it for something else with a small restocking fee. Their store provides a little hip diversity in stodgy old Kirkland! Lots of color, lots of selection, lots of ways to get through these rainy winter nights!

Stop here on our way out of town we are new to vaping they play was very knowledgeable he helped us choose a new flavor and you can help me put it in my vape! The flavor is awesome we got apple watermelon highly recommended!

Rude and they will try to hustle you. I asked for the cheapest vape battery. He showed me one, when I asked for one that Ive seen at a lower price he simply said no good and didnt show me it. I had to insist to see it. When i aske how to charge it he said its bought separately for an additional $6. Who sells a product with out the right charging equipment?? When I asked for my money back the 3 of them started to argue that thats just the price, one of them even raised his voice from across the room. Just bad customer service all around.

Friendly and helpful staff, fair prices, wide variety of products for vaping and/or smoking including hookahs (I only know what one looks like). I still remember my first time shopping here, I was interested in switching over to vaping and the guy that was working the counter was able to help:• find an easy to use vape that was a good size to carry around for about $100• find a juice that was good quality and inexpensive (some sort of Sour Blue Raspberry)• put together the vape for me as well as fill it with the juice• teach me the basics on how to vape properly as well as showing me how to fill the tank and adjust the watt/ percentageThey also will replace the coil cotton thing in the tank for you for free.

Stoned teenagers or aggressive middle aged men stand behind the counter of this shop. The employees of this store know absolutely nothing about ecigs or vaping, to the point where it is kind of laughable walking in and watching the clerk try and sell a two year old piece of gear for triple to quadruple what it costs online.There are usually some stuffy people hanging around the couch area in the back of the shop. I have no idea why these vape shops think its a good idea to have couches to encourage their unwashed customer base to hang around longer than it takes to buy something and leave.The glass they have to smoke is 100% all from China, which I normally dont have a problem with if the prices are right, which they are not at all at this store. China glass is generally defective and fragile but that doesnt stop these guys from marking up pieces 600% from Alibaba.Avoid this store like the absolute plague.

Awesome smoke shop with often lower prices cigarette. Few employees that arent very friendly but few awesome ones as well. 4-stars

They have an amazing selection of all things that you will find in a smoke shop!! The employees are well educated and there to help!!

Friendly & personable customer service. Most employees are knowledgeable about e-cigarettes & vaporizers.Wide selection of e-liquid flavors, mg strengths & buy 3 e-liquid bottles get the 4th free. Most of the vap hardware for sale is new.Only Negative (4/5) Theyve never followed thru with contacting me back regarding special/specific purchases. Theyre usually wrong with the ETA of their next product shipment.

Absolutely love this place more than any shops I normally go to even their issaquah location is super full of knowledge and products

I was there at 7pm, and on google maps it says yall working till 8pm. Anyways, zero service. The guy was acting like he is doing me a favor. The price for hookah head was 4.99 and he said whatever prices comes to his minds ending with .99 cents. Moreover, this place has almost nothing about hookahs, as it says on the pictures here. Almost nothing, just couple items. I was very unhappy with the service, and everything else.

They get 3 star on the friendly worker.. I didnt buy anything. But the guy there was real and very smart.. I never heard idk..when im in the area. Thats where ill go

This shop is excellent..the selection of products is incredible and the staff are genuinely helpful and friendly. The manager, Abdul is phenomenal as well as his nephew (?) who also works there. A few weeks ago I bought a TFV4 tank for my Segelei battery and which was an excellent recommendation. Then this past week Abdul sold me (not a hard sell either) a TFV8 Cloud Beast which truly delivers the cloud. Abdul was very patient and helped me out the following day with an issue o n the TFV8 that was quickly resolved. Hes very easy going and wants to make sure youre happy before, during and after the sale. Rare quality in service today, but its here. I wont go anywhere else for vaping products and wouldnt hesitate to send anyone here.

This used to be a great store with great helpful people; this is no longer true.

Best smoke shop with huge variety of ecigs, water pipes, glass pipes and vaporizers for bud.

Rip-off, avoid this store!Walked in with the intent to get some in-person consulting with buying an e-cigarette. The guy in this store sold me a single eGo-T battery and single clearomizer for $65. A set of two batteries and multiple clearomizers sells for $69 at the joytech store, and you can buy that same outdated model inclusive of charger and clearomizer on eBay for $15.Before I went for the eGo-T, the guy also tried to talk me into a variable voltage battery for $130 (!). Variable voltage batteries sell for $30-$40 on eBay stores, from such quality brands like Innokin. Im fine with a bit of premium when buying in person, but not that.Im puzzled why someone can be so dumb to rip off people so obviously in times of internet reviews, jeopardizing the potential great business those smoke stores could have with the booming business of e-cigs. If the guy in the store (on 1/2/14 in the afternoon) wasnt the owner, I would have a serious talk with him if I would own this business.

Very helpful staff that is very knowledgeable about vaporizers and juice.

Great service and lots of options!

Great service, staff and selection.

Super helpful and they know a lot!

Says you’re open until 7 right now, yet you’re closed.

Called and asked if they had a item I was looking for they said they had it I sat in traffic to get there and they didnt have anything even close to it. Thanks for nothing

Doesnt know anything about vaporizers.

Great shop in the heart of downtown

Meh.