Great service and the service guy David Foss was great at explaining things.

Excellent buying experience will come back when I need another car!!!

Management was either non-existent or completely incompetent.

Very fast, professional service. Mike is super nice!

Helen is great, always honest and knowledgeable.

Most efficient and streamline vehicle purchase I’ve ever made!

Just another oil change.. But, the staff is always friendly.

Great people, great prices.

Always been very nice and helpful.

Great service, awesome staff, will continue to bring my business to them.

Excellent service. In and out quickly.

The service personnel were very helpful. Lars and Helen were extremely responsive to my requests.

Well, costumer service they did.

Great service

Great service. Definitely would come back, as I felt I got honest feedback on my car.

Never give perfect score. Service was great, polite, courteous, and on time as they said it would be done.

Good customer service.

Service experience with Brittni was excellent

We had an excellent experience. Very happy with our new Honda CRV

Alexandra was courteous, pleasant, and promised my car in an hour! I was pleasantly surprised when my wait was much less!

If you are planning to make an appointment for oil change, do not even try. It is first come first serve, so even though I made an appointment at 1200, it took me more than 3 hrs to get it done.

The differential service was handled by the express team, saving me time.

Great experience. Went in knowing what car I wanted, quick test drive, little negotiating, and I was out the door.

I always have great service at Rairdon. I wouldnt go anywhere else!

Maintenance completed quickly. Ryan service manager very helpful in explaining extended service agreement. All staff very friendly and helpful.Highly recommend.

Courteous, professional, staff

It takes too long for an oil change.

It was a long wait, but we were told in advance. Friendly with recommendations for future service

Nothing but a great/easy experience with their service department!

Non pressure experience. People knew there business and were very helpful. Had a very friendly, knowledgeable salesman, Derrick Yu.

In the middle of this crazy COVID-19 buyer’s market, Rairdon Hyundai took care of me. Alondra was my sales rep and she was awesome! I especially appreciate that she made it clear to me that the entire dealership is a full-disclosure dealership. This was exemplified by the fact that she treated all my questions as valid—there were no “stupid” questions.Alondra also went the extra mile by taking time to re-explain different aspects of the purchasing process that I wanted extra clarification on. She also made sure not to push anything on me or trick me into getting a bunch of extra stuff I didn’t need. My entire purchasing experience was positive because of Alondra’s extensive knowledge, patience, and friendliness.

Always quick and very courteous. Im never disappointed when I leave your service department. You do things right the first time and your prices are always competitive.

Great service and the service person(Lars) was outstanding.

The service was very quick today for the oil change and my car seemed cleaner when I picked it up.

Good customer service.Jose and Jasmine.Thank you.

Great friendly staff felt very welcome and good service

Great customer service. Took less time than estimated. David was awesome.

Courteous, comfortable, attentive. Good job.

Excellent Service!Professional Staff Every Time

Work done in timely manner and no delay. Explained in details of the work done and charges.

Bill was very nice and informative. Probably the most pleasant experience I’ve had here. The wait wasn’t too bad and he went over everything that was on the paperwork.

Fast and a very fair price. 😏

Lance was great to bring me to the perfect vehicle, based on what I wanted. After looking at a few other dealers, I came back to buy it. So excited to start on some adventures!!

Work was completed within the time specified.

Best car buying experience ever!

1100.00 service and no car wash or vacuuming, didnt thrill me!!

Great job today for my 10,000 mile service.

Brittni went above & beyond. Courteous, professional, efficient

Mike is the best and always goes above and beyond.

Oil change is ask almost 3 hrs waste time a lot.

Great service with great people.

Great service and nice people.

Service here is always kind, thorough, and trustworthy! Highly recommend.

Great service and turn around!

Excellent service

Fantastic customer service in the service dept!

Quick service on a weekend! Goid service personal.

Great people, Fair deal!

Fast. Easy experience. Friendly staff

Rena, was very nice and patient with me....They really helped me out...Thank you guys....My son LOVE the car

The service was done well and in a timely manner. I am highly allergic to synthetic fragrances and mention this each time I go in for service. This aspect makes the time in the service bay unpleasant for me. It is never good to wear cologne so strong that people can smell it 10 feet away.

Always professional and pretty fast. I wish they went back to washing your car, that was nice.

Oh yes, very happy to have my Civic running well again. All the staff are very friendly and Bill the service manager has decades of experience and knowledge to answer any questions.

Love it here. Everyone is very friendly and helpful

Great service and friendly staff

Always excellent service. Gets me in and out in no time.

Work was done on my Jeep in a timely manner. Job well done.

I really enjoy this team, they are honest, thorough and efficient.

Great customer service!

Fast and respectful, they took care of all my needs and questions i had.

Great Honda dealership with helpful and knowledgeable technicians!

Ask for Jasmine. She is knowledgeable, thorough and efficient. Great customer service experience 👍

Great service overall, just that the loaner vehicle wasnt ready, despite the initial promise.

The manager at the Burien location are good. However, they seem to be having quality control issues with their mechanics.

It was MOVING DAY! And I discovered an oil leak near the rear axel of my car! I called Rairdon’s to have it checked before I made a long 3+ hr drive to my new home. They were able to get me in immediately! Issue not discovered ( car says “just kidding!” 😳), but a different issue was found in the engine area. Parts could be acquired next day, but I needed to leave today! They made a report upon which the dealship in my new town could act, and assured me i could make my trip safely, and could have the issue corrected when I reached my new home. I was able to quickly get back to the the old home and finish the loading with the movers! Rairdon’s has always been very accommodating and gracious in all my interactions with them. And they certainly went above and beyond great business practices today!

My experience started with Keely through messages trying to find my perfect CRV. There was 1 that caught my eye. Made an appointment to come take a look at it the same day. After arriving I met with Mrs. Jackson(not Janet 😂 her words) Jamie I think (Keelys Mom). We had some laughs about what we call the HRV and CRV. Took a test drive, fell in love. Traded in my Kia Rondo (named Kirondo) and came home with My CRV. (named Mahonda)😎 Both ladies were awesome!!! Thanks Sunmer Honda!!

I want to preface my review on the MULTI-POINT-INSPECTION by saying I drove the car from the owners residence where it had been sitting for the last 2 1/2 months.  On the drive to Honda of Sumner the car pulled massively to the right.  On to the review.  Michael J Riggins signed me in and the car was taken to another building.  Michael told me and my friend Jake on seperate occasions that air had been put in the tires prior to a mechanic taking it on a test drive.  The report mentioned NOTHING about the car pulling massively to the right.   No one could have driven that car and not mentioned the hard right pull???  The inspection stated that the motor oil needed changing.  The owner of the car told me it had been changed 80 miles ago and when I checked it later the owners house the oil was gold???  After buying the car I stopped at Les Schwab to get an Alignment.  The mechanic asked me what the car was doing and I said pulling massively to the right.  He said on a front wheel drive Civic an Alignment wouldnt correct a massive pull.  He said to just swap the two front tires.  I asked if he could check the air pressure and the two rear tires where low at 20 psi each and the two fronts were low at 30 psi each.  I ask you, what kind of driving test can be performed with four under inflated tires?  Then we have the clean oil being called dirty?  Can I believe anything was done to this car other than driving it through a car wash?  I feel like I paid a very high price for what should have been a thorough pre-buyer inspection.  Two of the most basic things that can be performed on a car were not reported accurately.  I wish I had watched where the car was taken and watched what happened from there.  I do not feel good about this at all.  Maybe future customers will benefit by my review.  I think it would be a lot better to have the mechanic who performed the inspection talk to me directly.  Not checking tire pressure is mind boggling to me.  Stating the oil needing changing was just flat out dishonest.

Very friendly and knowledgeable and didnt feel pressured at all

Friendly fast service.

You guys were quick today, I appreciate it! Service was smooth and no problems, thank you so very much!!!

Great customer service, friendly staff, and very detailed car service. I would recommend their services to anyone.

They are always so helpful

I needed an oil change and I had a concern about my vehicle. The guy I spoke with was very attentive and listened to my concerns. He also gave me a quote of how much it would cost if I needed certain things. All in all, I think my concerns were fixed and I didnt have any surprise costs! Thank you!

They have really knowleable mechanics they’ve kept my car running for over 15 years

My experience was great! Brittni was amazing and helped me a lot with all the questions I had! Will be coming back for sure

Great service by David!

Anna was great to work with! Very good dealership!

Big thanks to Josh! Honda Of Sumner. Very helpful and very nice. 🙂

Always pleasant to have work done on car at Rairdon Honda. 😊

So I needed my car serviced and it was my first time going here! I didn’t get the service guys name that worked on my car but he was just flat out rude.

Professional, curteous staff, smooth transaction.

Great customer service every time!

Rude

While extremely busy they were able to get my oil change in less than one and a half hours as promised.

Super easy and super fast service visit this morning. Pulled my car and and was greeted by a professional service advisor, he took the time to ask me what my concerns were on my vehicle and what I was hoping to have done. Paperwork was effortless and pricing was good. They have my car running wonderfully. I will continue to drive from Redmond to Sumner to have my car serviced here.Thank you Honda of Sumer! BZ

Great experience and the detail was AMAZING!! I have two shepherds who shed like mad and all the hair is gone! Just like new!!

I was truly panicked and Mike in the service department put my mind at ease. Thank you very much

Bill was a huge help today. From beginning to end he supported us through our flat tire replacement and pick-up. I’ve worked with him before and always appreciated his excellent customer service and knowledge. He’s an asset to Honda of Burien.

We drove up, looked at the SUV we were interested in,and were driving home in 40 minutes. And that included purchasing the vehicle we came to look at. Shout out to Jorge Naranjo. He gave us a killer deal & made transaction fast and easy. Will definitely be going back to them when we get another car.

Ryan was awesome!! He had the car I was interested in ready and waiting for me. Great customer service!