I came here 10 months ago after bankruptcy and worked with Rich, he was nice professional I’m very low pressure. He got me into a nice car considering my position, but the miles were a little bit higher than I wanted. He told me to come back in 8 to 10 months and he would get me to something better. 10 months later here I am, extremely happy with the car he got me in... zero $ down, newer, warranty, lower miles, way better interest rate. I couldn’t be more pleased with service he has provided on both my visits.I won’t buy a car from ANYONE else...he is stuck with me now!!!!THANK YOU RICH
Bought a car yesterday from Rich Camacho and he did a great job at getting us great value for our money.The process was simple and straightforward.
Rich was EXCELLENT!! I was referred to him by my girlfriends mother and he was great from start to finished. Highly recommended!
Thank you so very much Rich .He turned what I thought would be an unpleasant car shopping into the most amazing experience.Rich was amazing he went out of his way to accommodate me and my credit score situation.He was also knowledgeable helpful funny and continued to follow up with me.i think anyone who has credit issues should come to Best Chance Auto . The absolutely best experience I have ever incurred.Please just call and ask for Rich I promise you will not regret it. I didnt WOOHOO FOR ME AND MY 2019 JEEP CHEROKEE LATITUDE.
I must say I had an amazing experience. I wasn’t expecting to get approved or walked away with a vehicle. Instead I met a braddah name Rich who works at FORD OF KIRKLAND. He literally came through for me. I don’t know what he did. But the man is a MAGICIAN!! He somehow got us a great deal that fits within my demands.And to top it off… he didn’t get us just any vehicle, or forced one upon us; but he actually got the vehicle my wife and I wanted. Thank you Rich!! Thank you for being extremely patient with me and I appreciate you and the folks at FORD OF KIRKLAND for all you do.
We had a great experience, had an issue and they fixed it. Great place and great people.
Where do I start! Simply SUPERB! Geoff was the best sales representative I’ve ever worked with! Not only did him and his team go above and beyond, but they ensured the satisfaction of the customer! I am very happy with my new vehicle! They will work with ANY credit situation! They truly are for the customer! I definitely will be back for my future purchases!!!!!! Thank you Geoff for making this one of my most pleasurable experiences!
Rich helped my daughter and i on a Ford Escape loan. Did a great job in a timely fashion!
I have always been scared to go to car dealerships but I tell you what Rich C made this whole experience so easy. His knowledge of credit and the process was second to none. I will recommend all of my friends to Rich and he has a customer for life. Thanks Rich
I really had no expectation of driving away in a vehicle but I wanted to at least hear what Brady had to say even if it was just some advice on how to bounce back after a recent bankruptcy... In a matter of hours, I was driving back to Tacoma in a GORGEOUS SUV! My payments are definitely doable and my interest rate is over 5% better than before bankruptcy! Brady is AMAZING so if you have been turned down elsewhere or your credit is less than pretty... GO SEE HIM... you’ll be amazed before you’re halfway through...
I came to see Rich because I was looking for a more reliable ride to meet my family’s needs. But more than that, I was doing this with an open Chapter 7 Bankruptcy. After having two bad experiences with Washington dealerships, I can tell you this experience stood apart. Rich was easy to work with and always had another car ready if we felt one didn’t meet our needs. They didn’t try to upsell me on add-ons I didn’t need, and gave me a fair deal considering my current financial situation along with some advice how to navigate post-discharge (shoutout to Jeff on that). But if you’re in a situation similar to mine, or need a new Ford or Hyundai, come see these guys!
10/10, 10 times over. Brady made what is normally a grueling experience, a quite pleasant and easy one. And Jeff H made the financing process a breeze. Not to mention that it was quick!! I would recommend this dealership to anyone, they go the distance to make sure you are thoroughly informed and making a good decision. They get you into exactly what you want, in my case better than you could have imagined- and it’s a fair and transparent process. Couldn’t be more happy with my purchase or the people that I worked with! Go buy a car from them today.
Fantastic experience. I made some foolish credit decisions that affected my ability to purchase a car without a co-signer. Rich contacted me and we were in business within a few hours. I live in Marysville and drove down to Kirkland at 10:30 on Saturday morning. It’s now 11:30 and I am waiting for my new vehicle to be delivered from the car wash. One hour. Start to finish. Done. And this gentleman is just that. He was fair and informative and non condescending. And he gave me a new chance to re-establish my credit. Prolly saved my marriage lol. Thanks go to him and his excellent sense of business and better sense of humanity. I wouldn’t hesitate to recommend him to anyone in my situation. Five stars! 🤗👍🏻👍🏻
I wasn’t exactly sure walking in what kind of deal I would get or if I would even get one at all due to poor credit. Luckily for me, I was connected with Brady Gunter who was able to get me into the SUV I wanted with manageable payments and interest rate. I was very pleased with my buying experience and would highly recommend you get in touch with Brady if you’re looking to buy!
Rich Camacho was a real gentleman and has the whitest TEETH Ive ever seen!! Very mesmerizing!!!
Rich did a great job with our auto loan! Definitly would recommend him for you next car loan...
This is the only place I’ll return to for my next vehicle, they didn’t BS me. They were upfront and forthcoming about how they could get me into a vehicle and honestly their patients and positive attitude, no pressure sales pitches and integrity made that possible. I highly recommend Brady Gunter, he helped me make my dream car a Reality
We meet up with Rich this weekend and helped us out on our first car loan. He did a great job in a timely fashion!
Thanks to Rich and Geoff my experience buying a car was painless and good service I recomend them. 10 stars
Rich and Jeff were great to work with and I love my car!!!
I would love to give a BIG shot out to Brady Gunter. He is the BEST and when I say the best. He pulled the ropes for me and got me in a EXCELLENT car. All I could say is hes the BEST!!!!! I love the car and I appreciate everything thing you did to get me rollin. Thank you much and also to your manager for getting me in. I love you guys and I will most definitely be sending some people towards your way. Once again I thank you for everything you have done❤️❤️❤️❤️
Thanks to Rich and Rodney for helping me out. My new car is awesome!
Rich was the Very best salesman. You really should go to Rich and but you a car. He will do whatever it takes to have you drive off the lot and you’ll be happy. I’m very excited for my new car thanks Rich Camacho
This was my first time financing a car and the whole team was very helpful. They stayed late to make sure I drove home. I got a fantastic car and and an overall amazing experience. Big shout out to Brady. Thank you for the advice and helpful tips. You guys rock.
I just finished filing bankruptcy and I was still able to get a car today! I appreciate everyones help! Thank you Rich the most !
Thank you Rich, you made my experience buying my truck fantastic and painless! I really appreciate your help!
Brady drove down to Tacoma and picked me up just to turn around and go back to Kirkland. He got a bank to work with my horrible credit. Brady and his team made sure I left in a really nice car. They went above and beyond. I will make sure all my friends and family go to him!!!
I filled out a pre-approval application and was called back but no constantly harassed like a lot of dealerships do. My credit needs major work and Im working on it. I drove in after work in my beat up 2006 Mercury and drove off in a beautiful and more importantly SAFE 2017 Hyundai Tucson. Geoff Simmons worked hard to get me in to this car. Dont be afraid of your credit score. Go to these guys before considering a buy here, pay here lot or CH
Brady was outstanding and really took the time to help us with the first time buyer process. He was extremely informative and stayed late to ensure the process was complete. Thank you for your professionalism and friendly demeanour.
I had a great experience here. They made everything very easy. Ask for Brady if you need an awesome deal hes the man.
It was a Great Experience working with Rich Camacho He was Patient with me Honest and funny we will be Back I love the SUV he Sold us !
Brady was very helpful best car sales I have ever been to. Thank you Brady
Thank you to Jeff Rich, What a Fantastic Experience I had to Receive my New Car I was So pleased with my Experience,, Thank you Both So Much,,,,, Terry Justice
My experience was unbelievable. Geoff and Kevin did a awesome job. Ive bought cars at other dealerships but this was by far the most pleasant experience in my life. I reccomend this place and ask for Geoff. Hes great with helping you find insurance if you dont have any. My payments between the 2 are great and affordable. They look after your best interest not theirs. Go here first before you go anywhere.
Top notch service from beginning to end! Brady and Jeff made sure all of my questions were answered and needs were met! Wonderful service! I love my new car!
Rich is super friendly and knowledgeable when it comes to financing. He made the whole experience very easy. I would highly recommend him if youre thinking of purchasing a car.
Thank you so much!! Brady Gunter, Tyler Nuckelt and Jeff howerson for helping us. They did such an amazing job getting us get Into a new car!! The best service!
Overall good experience no issues quick and easy shout out to rich! I recommend if you are looking for a good vehicle for the price.
Brady gunter was very hospitable he helped make things a lot easier for me I had never bought a car before but this gentleman walked me thru everything. Key features the type of insurance company to go with every bit of information did not let me down at all I hope to see him run a dealership one day. Keep doing what you do best
I worked with Rich he was straight to the point and got the rate and car i was looking for...! if you are looking for no BS i would come see Rich at Best Chance Auto Loan.
Wow! What an excellent experience working with Geoff. Communicated over the email/text and only spent 2 hours there and got approved for a car. Its been over 10 years since anyone has been able to help finance me due to my credit issues. Geoff made the process very knowledgeable and not pressured at all!!!! I will recommend them to anyone. Great Service!
Brady Gunter was my salesman it was outstanding I got what I wanted after a little haggling and very satisfied with the vehicle Im driving today do anybody needs the car go to Brady thats the man he got you
We were in and out in a jiffy. Rich helped us even when we were denied at 5 other dealerships.
Thanks to Rich in helping us out with our auto loan he did a great job!
I would recommend Best Chance auto loan if you are looking for help in buying your car suv...! Rich di a great job in helping me find a great loan and car!
I am thrilled with the service and car I was able to get working with Rich over the course of a couple weeks. He put up with my moving schedule and when I finally went down was able to place me in a car that fit my criteria within about 30 minutes. No haggling necessary, his first offer was honest and actually less than I was hoping to spend. This wasnt the typical used car experience, this was professional and transparent. Ill definitely go back to Rich next time my family needs a vehicle.
Rich was a great guy to work with and I even gave him the run around the first visit and he delivered exactly what my family need twice after loosing 2 vehicles in the same month.
I have to thank Geoff for being the perfect car salesman. When I arrived at dealership he had all his ducks in a row and answered every silly question I had. The entire process was fun, stress free and I walked out with the vehicle I wanted.
Rich did a great job in financing me on what I was looking for in a car. With seamless timing...
Had a great experience in purchasing my vehicle this weekend from Rich. Would definitely reccomend him for your next purchase.
Brady the best car dealer I ever met . Sold us a good car very happy with the car. Thanks....
THIS PLACE IS AMAZING!!!!!!!!!! BRADY IS YOUR MAN TO GO TO WHEN YOU NEED A CAR!!!!! HE ACTUALLY *CARES* it’s not about selling cars to sell cars, it’s about putting people in safe cars!!!!! I AM SOOO GRATEFUL FOR THIS! THANK YOU BRADY!!!!!! Lunch on me soon!!!
They are great wonderful people that does all they can to help you get a automobile. Ty
I was helped by Rich in finance in getting me a low rate and the SUV i was looking for...! ? He did a great job in a timely fashion i would highly recommend him for your next vehicle and financing for a auto loan.
I am recommending Brady Gunter,Brady thanx so much for all ur help getting Me get brand new car I really appreciate all ur efforts patience, humbleness u are really amazing u are so good & I will accomplish u to my Families & friends keep it with ur good services May the Good Lord richly bless You abundantly thanx so much 👏👏👏👍👍👍
Brady was awesome at helping us navigate the whole car buying process
Brady Gunter, from Kirkland Ford, was very helpful in helping me purchase a vehicle for my folks.
Thanks to Rich I was in and out in less than an hour!!!!!🥳 New car for me!!! AMAZING!!!
I had Rich help me out with my financing a new auto Mazda 6 he did a Greta job with timing and getting what I was looking for...
Brady was very helpful very easy to deal with.
They gave me the car I wanted I really appreciate it
This was the best experience I had with a car dealership. Johnny was very efficient and helped me out tremendously. I received a great deal and walked out with a vehicle the same day. I would recommend anyone to Johnny he is a great salesman. Come to Kirkland and buy your car, great people, great deals, and overall great service.
Scott went above and beyond the call of duty for me to get into my magnum. A series of unfortunate events made it a priority for me to purchase a replacement magnum. The process was smooth and I was even approved prior to driving way out to Kirkland from TACOMA. Being a single mom and business owner leaves me almost no spare time. So the quick process was much appreciated. I loved the service I received. I most definitely will be referring customers your way! Thanks again!
Worked with Tom, amazing experience. My first time buying a new car, super helpful completely low pressure situation. He was obviously more concerned with my happiness than just making a sale. I will be sending any friend or family member to him of they need a new car. Thanks Tom!
Extraordinary experience with Rich, Chris, and team. I called at 2:00pm, walked in at 3:00pm, and drive home in a new truck at 4:30pm. The whole process was incredibly smooth, from looking at vehicles to test driving to figuring out the finances. I was so impressed with their professionalism and friendliness. I would recommend anyone here!
Complete and utter satisfactory! Extremely professional and all around amazing home! Highly recommend Vaughn Bourget if you are ever interested! He created such a warm and welcoming experience and answered each and every question that we had with reliable facts! Wont be disappointed at all :)
Hey thanks rich and rodney for get my new mustang gt
Had the best customer service by far out of a few dealerships i went to. Had the time to get me in a nice/newer car. Best interest rate and payment. Very happy with the out come of my visit.
Truly the best buying experience in my life! Rich Camacho and Geoff are a stellar team. I came in with an ungodly credit score and I am leaving in a new Passat and with great mileage and a more than affordable monthly payment. These gentlemen are focused, welcoming, and driven to guarantee satisfaction. Honestly, come see about these guys!
I can honestly say it was the best car buying experience Ive ever had. Vaughn was awesome, not pushy whatsoever, very friendly and professional. He got me exactly the car I wanted right away, and got it approved in just minutes. I highly recommend Best Chance for anyone who wants a great car buying experience.
Vaughn B at Ford of Kirkland was amazing. He never stopped helping me get into the car that I wanted. amazing service. I would recommend his services to anyone.
It honestly surprised me how genuinely nice everyone seemed to be. A very nice older gentleman (I feel so GUILTY for not remembering his name!) picked me up from home to get me to their location in Kirkland - 25 miles from where I live. As soon as I got there my finance manager, Damon Brown, immediately let me know what my options were and allowed me time to test drive vehicles of my choice. When my decision was made he worked with me (even though it was more than what was initially agreed upon) and even managed to charm my 5 month old daughter in the process. Im extremely pleased with my experience there and plan on recommending them to as many people as I can.
Recently worked with Damon J Brown to get a car. Excellent customer service, all I had to do was decide what car to get and they made the buying process a breeze. Would definitely recommend them to anyone looking to get a car without any hassles and at a good price.
I had Rich that helped me in getting finances on a new car. I had credit problems and made it happen with a great rate...
Vaughn Bourget, this guy kicks ass. No joke. I had what should have been the worst day of my life, but it ended with the best deal Ive ever gotten.Vaughn stuck with me through the entire day and made sure I ended up in great car, that I could afford, and that I would be ultimately happy with.Im not going to sell you a car that you dont like. - Vaughn B.
Rich Camacho was amazing to work with! He worked with us, told everything to us straight. It was refreshing to go to a dealership and not be lied to or jerked around. We will definitely come back for our next car!!!
Geoff and Scott provided excellent response and customer service. I have had recent issues with credit that were handled painlessly and efficiently. All around great service and experience today.
I cant tell you how I am lucky and so happy to have the new Ford Fusion Hybrid. Vaughn Bourget is the most friendly ever I met than another dealerships because they pushed me away and wont be willing to work with me to get a new car. I highly recommended you to meet and work with Vaughn. You will be amazed how he could make it happen. I wish I could give a rating more than just 5 stars! Thank you for your time to read this. :)
Spoke with Hammer and Will Porter today. Two great upfront no pressure guys! Ill refer everyone to these guys! Thanks
Vaughn was FANTASTIC! I have NEVER had a better car buying experience. He helped me get into the car I wanted with all the features I requested. Also it was the quickest car buying experience. Thank you Vaughn!
I went in to my first and only appointment thinking there was no way any lender would approve me and I would just end up seeing what vehicles they had to offer and what I needed to do to repair my credit. I drove home IN A MATTER OF HOURS in a newer truck and left my old car on the lot to pick up the next day. Im still in shock. My credit was so low but Vaughn Bourget searched for hours (at least) and found a lender. This was all done before I even showed up! He found the PERFECT truck for me and monthly payments I can easily afford. I will NEVER go to anyone else for another vehicle. I saw the inside operations and everyone bent over backward to make sure my needs were met and was happy with the purchase. Truly incredible. My old car had a cracked windshield, no heat and a broken driver seat that was held up by a 2x4 wedged in the back. My new truck has given me back some pride. I dont forget people that help me like that. THANK YOU VAUGHN AND SCOTT!!
Wow! What a fabulous car buying experience. Rich Camacho was amazing! He was extremely helpful and made the process easy. I highly recommend Rich at Best Chance Auto Loan.
They were so helpful. Z and Tim were great, even with my credit, they got me a car that day. If u are looking for a car look for Tim and Z.
We knew exactly what we wanted and called every dealership in the area that had it in stock, requesting their best price before we left the house. Scott Creason gave us that price over the phone, good enough to get us driving 80 miles out of the way in traffic. He had the vehicle ready for us and the price given over the phone was honored. We paid cash for the vehicle and drove it away relatively quickly. Tom McCabe was on site as well and helped to expedite the process, assisting by getting the vehicle washed, fueled up and ready to drive away. These were small above and beyond touches that werent required, but were appreciated. All in all, a smooth, enjoyable buying experience. One caveat-the vehicle only came with one programmed key. We were told the other will likely come with the title, which would be great as they are fairly expensive to purchase and program. Ill update the review with the results accordingly.UPDATE-The key never arrived and we ended up having to purchase one out of pocket.
Vaughn and Ray were amazing! I was in and out and the hardest part was deciding which vehicle to take home. Come in and ask for Vaughn and he will give you the hook up!
Rich Comacho! Helped me with a good, and reliable car. Very detailed and professional approach upon my arrival. Great place, great customer service!
Johnny Greene, is the best sales person to work with. He took his time and made sure we where happy so please if anyone values him at that dealer I hope the Owner does because Johnny really cares and thats a fact .The reason I came here because of his online reviews and after talking to him that really cemented our decision so thanks to him and the dealer for having him there !! Everybody should buy from him God bless Johnny Greene Jr.
Vaughn was very easy to work with. Great experience. Quick and painless. Will be back for future business.
Best Chance Auto Loan has been one of the most helpful car dealerships Ive ever dealt with. Other dealerships have only pressured me to just buy any car. Here they actually wanted me to buy a car that would suits me and that I can afford. The car salesmen are some of the kindest, respectful, courteous, and helpful people I have encountered. I would reccomend my family, friends, and co-workers to come here. Scott and David did everything possible to help me be eligible for a vehicle. This is a wonderful place to go. This has been an absolute wonderful experience for me. I would return in the future.Thank You Best Chance Auto LoanKeiyanna
Dave at ford of Kirkland took care of my auto needs with exceptional attention to every detail,and in incredibly fast time. Will send all my family and friends to Dave and ford of kirkland. Thanks again. Gilbert petty
I had such a great experience with Best chance, Vaughn was totally awesome and helped me learn so much.The staff was super friendly and kind.And they were so sincere in helping me get a car since i am so young and my credit defiantly can be improved but they worked hard and gave me and awesome deal.I defiantly would suggest buying from them.
I worked with Damon Brown to get my brand new Ford Focus. He was super helpful, nice, and got me a great price for the car. (:
DO NOT GO NEAR THIS PLACE!!!!! After waiting for over two hours, with nothing done but a credit check, I finally left only to see my salesman on the sidewalk out front of the dealership getting ready to run across the street for some?? Who knows what!! Before I left, talked to another customer who was there with his son and I asked him how long he had been waiting. The guy told me over 4 hours. Thats right, 4 HOURS!! From 11am to the current time of 3:20pm!!! The salesman will reassure you they can get you a loan, blah, blah, blah, blah, blah. Damn, Id still be there today if I hadnt left. It was RIDICULOUS!! The salesman had so many things going on that it was a like recess at the elementary school!! I couldnt believe it!! So if you got an extra few days to sit around and wait, this dealership/loan place is for you. Ford of Kirkland is where these swift nuggets work out of!!Dont say I didnt warn you!!
WOW... Never in my life have we ever received a turn around time of purchasing a vehicle in less than 3 hours. Vaugn B. was a straight shooter from the beginning. Working hard at finding a vehicle that was fuel efficient, not too old with great mileage and boy did he find our vehicle.Thank you Vaugn B. The car buying experience was phenomenal and the customer service Vaugn provided was off the charts.
Best car expierence ever! Definitely visit this dealership if you are looking for a great team that will help get you in a great vehicle
Thank you, Vaughn Bourget! We were really trying to think of a way to replace our stolen car, and Vaughn worked with us to get into a car so we could continue to work! Without him, Im sure we would have paid far too much for a solution!
It was great the dealership is awesome Vaughn Bourget was great made me and my wife feel very comfortable if anyone needs a car this is the place to go Ray the finance guy was awesome too and they put me in a car I never expected I could get into
I Have to say this was my best experience ever in buying a car. I was extremely hesistant to go any car dealership because I was one of those people who has lost everything, my business, my homes and most of all my credit. I have been putting off buying a car for a couple of years just because of fear of being told no. Rich Camacho made me feel at home at once. Never once did I feel any high pressure or made to feel intimidated because of my credit situation. You have earned my business for a very long time and I will be telling everyone how kind and gentle this experience was . Thank you so much Rich, you may have thought that you only helped me buy a new car, but you have done so much more. You have given me a second chance to rebuild my credit therefore giving me a second chance at the American dream.Sincerely,Marciana W. Freeman
Johnny Greene was great!!! pleasant and friendly. He helped me out of a tough spot. Thanks Johnny.