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Hyundai of Kirkland
11706 124th Ave NE, Kirkland, WA 98034, United States
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Hyundai of Kirkland
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Do
Review №1

I have now been here twice to buy a new car and let me tell you; I have never felt more at ease or relaxed. Never felt like I was being pressured into anything. Both Crystal and Geoff are out of his world helpful. Tell em Dove sent ya

Mi
Review №2

Enjoyed the way they do business. Straight forward and had the lowest price I could find. Was much nicer than the other store and in a much safer area. Tyler, Mak and Gary were very helpful.

JC
Review №3

Just purchased a new car and I love it! The whole process was simple, just a small wait on getting paperwork done but not bad at all. I was wanting a 21 Sonata but my salesman Carson found me a car just like it and it was a pleasure having him as a salesman.Edit:This dealership is needing better communication and better customer service after you purchase your vehicle. I was told I needed to come back for an inspection and to let them know when I would be able to come. I let them know over a week in advance and was told “Perfect, See you then”. The day comes and I let them know I’m on the way. As I’m on the way I was told they will not be able to fit me in because they are busy, was told someone from service would call me and no one has still to this day. Another thing ; My temporary tags are expiring soon so I called on Friday and asked if they were in. Was told they were and would be sent out on Monday since I live 2 hours away. Today is Thursday and I still have not received them and I called again and the person who answered seemed as if I was the biggest inconvenience. I asked if my plates were sent out and she says “Well I have them in my hand so no. I will send them out tomorrow and it will be there in a couple days” Same thing I was told when I first called. Super frustrated.

Am
Review №4

Crystal and Monica took such great care of me, and found me the perfect car with EVERYTHING I wanted and within my very picky budget :). From picking me up from my apt (I have been carless) to staying late past closing to get everything done their customer service was ⭐️⭐️⭐️⭐️⭐️They listened to my needs and helped get me in a car after mine had been stuck in the shop for over a month and I am so grateful for the whole team!

ne
Review №5

Tyler did an amazing job helping me get into the car that I wanted. Even with our complications that we had on our personal end. They accommodated and made sure we were able to close a deal. The whole process was pleasant and would definitely consider coming here again in the future.

Ch
Review №6

If you like to be treated like family, and not just a telephone number... I highly recommend Jessica!Jessica went out of her way to accommodate us and helped us secure the dream car we were looking for.Prompt, efficient, transparent, upfront, caring, communicative and knowledgeable... she made sure we were taken care with a sense of urgency, and a smile!!!!!Great team atmosphere, and overall stress free shopping experience. Exactly what we were looking for! We love our new vehicle. Thank you!!!!

Te
Review №7

We were in the market to replace both of our aging cars After much research we decided to purchase a Hyundai. Now is not the best time to purchase a new car, but we needed to. We called multiple dealers in the area and almost all of them were vague on the pricing, some did not even mention the market up charge until we arrived. We checked with Kirkland Hyundai and what a breath of fresh air. Direct and to the point, exact pricing, (and might I mention an excellent price) We worked with David and he provided us with no nonsense pricing, direct and to the point. The overall dealership was great. Like all dealers they wanted to sell us extra coverage, etc. We said no and that was it, no pressure. Paper work completed and we were in our new Santa Fe. We liked the experience and no nonsense pricing that we drove the 5 hours again a week later to purchase a Kona for my wife. I would recommend Kirkland Hyundai to anyone in the market for a Hyundai.

Jo
Review №8

My experience was good. I will say it would have been easier if I could have digitally signed for the vehicle or put earnest money down and not had to roll the dice by driving from a long distance (I live in the Spokane area) hoping no one buys it before me. Thankfully, I was able to get there in time for the car we wanted and it all worked out.Everyone I worked with was great, professional, helpful, and honest. Honesty is the biggest one. I didnt feel like anyone was trying to swindle me. It seemed like everyone was genuinely interested in helping me.Thank you.

Tr
Review №9

We had the best experience ever buying my new Palisade. David and Mak were amazing and we highly recommend this place!! The entire process was wonderful and everyone there were super helpful and friendly!

Gr
Review №10

Just completed the absolute pleasure of buying a 2022 Hyundai Tucson Hybrid from David Kim at Hyundai of Kirkland. These cars are in very short supply, but he found one for us from an inbound order and made us very happy owners. Delivered as promised and exceeded our expectations like the Pro that he is.(The car is exceeding our expectations as well)

Jo
Review №11

Good overall experience, with good prices. Crystal was great, very relaxed. Mak made the financing process smooth. Only a minimal amount of attempted up-selling. Would return.

Th
Review №12

This was the fist new car I ever purchased in 25 years of driving. Monica Roland did a great job of answering all of my questions and leading me through the uncomfortable process of buying a new car. She EARNED my business. Also the 2022 Elantra n line I purchased is absolutely fantastic. Thanks Monica

As
Review №13

Tyler and Mac were great to work with! I’m from out of town but it was worth it to come here to work with genuine and transparent people who will make you comfortable and confident in your purchase. It was my very first car purchase and I can’t say enough great things about my experience. I would (and have) recommended them to anyone looking for a good deal from an honest dealership!

He
Review №14

Thanks to Darryl, I left there a happy camper! Literally the happiest camper… I needed a SUV that could keep up with my outdoor activities. He helped me find my dream car and I left with it the same day. I never thought that I would leave with the car I did… but so glad I walked in and gave it a shot!!l

Pa
Review №15

David is very transparent and helpful. The whole process is super efficient. The overall experience is great!

Mi
Review №16

One of the nicest dealerships. I didnt purchase my vehicle from this location but I will be coming here for future services. My car kept notifying me that I needed to get my car serviced even tho I had a serviced some months back, so I took it into this dealership. Because I dont really have that many miles in my car the alerted me that my car doesnt need a service and to bring it back when it reaches a certain limit. There was a guy and a girl who helped me out but the girl (Alexandria) was super helpful even gave me a free car wash coupon. Ive worked in customer service for a long time so its always nice to go somewhere and have the best service with great hospitality. I will definitely be back here. Thanks Hyundai of Kirkland!

Sh
Review №17

Had a wonderful experience buying our Palisade from Tyler at Hyundai of Kirkland. He was polite, helpful, quick to respond and patient with explaining all the details. Even though I didnt test drive my first Palisade here I decided to buy from them because Tyler seemed genuinely interested in getting us what we wanted at a great price despite these cars being in short supply.

sh
Review №18

We went here to purchase our 2022 Hyundai Palisade and this has been the best car buying experience we have ever had. Working Harry Chen was great! He went above and beyond in all regards. I highly recommend Harry and his team.

FR
Review №19

Monica was great! My experience was great in every aspect and Im really happy with my new Palisade.

Ja
Review №20

As a first-time driver, I was confused to understand how deals are for buying a car, my friend referred this dealership. On my visit, David Kim really explained better and suggested some best deals which going on cars. Helped me to pick the right choice. Thank you David Kim for the suggestions and help you did. Finally, I picked an Elantra N line and the paperwork took a little while, but the price was kept the same Rojas informed me some details about the warranty and additional details on my finance which is really helpful to understand. Overall its a good experience of buying a car here.

Ca
Review №21

Had a great buying experience, relaxed negotiations, no pressure at all from David Kim and the rest of the team. Doing final paperwork was quick and easy. Will definitely come back for another purchase. *****

Le
Review №22

I went in to see a car, and their customer service was terrible. We had an appointment, and they made us wait for 15 to see the car. After we did a test drive, the salesperson did not give us any info on the vehicle nor sat us down to discuss options. He just told us he didnt have the model of the car so that we could try again later. We left disappointed, without any info, and they lost our business. The sales rep was David, and we could not even understand a word he said, not sure if he spoke English.

B
Review №23

***UPDATE*** Kirkland Hyundai responded but she still doesnt acknowledge the fact that Im liable for loan interests due to their mistake. I also have three email that she ignored on 10/19 & 10/20Absolutely no after sale service. First they misled and sold me a prepaid maintenance package, then failed to cancel it. My loan principal was over reported by $~2k and had been accruing interests. Took me THREE whole months to get them (over 10 calls, 20+emails,BBB complaints) to reverse that amount from my loan. But now they are ghosting me and refusing to refund the accrued interests due to overstated loan principal. No one from the dealership would pick up their phone and Noel (customer service specialist) continues to ignore my email.

An
Review №24

I am very happy and pleased with their service and level of professionalism. It was quick compared to other dealerships that have you hostage for an entire day and they knew what they were doing to get the ball rolling without having to ding my credit score with multiple hard inquiries which is amazing. Special thanks to Harry since he was on top of his game the moment we called the dealership and to Siamak for explaining everything in detail and being so friendly and patient. I acquired my first brand new vehicle Hyundai Palisades 2022 which I love and thank you guys for helping me with the process !!

Ha
Review №25

David Kim was the best salesman I have ever had the pleasure of meeting and working with. Helped my family with two vehicles

Lo
Review №26

Thank you to the Amazing team at Hyundai of Kirkland. I was helped by both Tyler and Siamak. They both provided great customer service and showed me that no matter what the customers needs are always #1 priority, they truly did go above and beyond with helping find the car I was looking for. Thank you both for providing such amazing customer service. I would recommend anyone and everyone to look for your next car at Hyundai if Kirkland!

Re
Review №27

Tyler and Siamak were amazing to work with when purchasing my new car, a Hyundai Venue. I love it and they really went above and beyond to make sure I left with something I loved and checked all my boxes! Tyler was knowledgeable, kind, and I would recommend coming to him for any car needs :)

Su
Review №28

Fantastic buying experience working with Tyler N! We just purchased a 2018 Santa Fe and Tyler was very knowledgeable and thoroughly answered all of my questions. When I explained that I was passing along my other car to my teen he went above and beyond by helping me to arrange detailing of my old car. Eduardo provided an extremely thorough detailing service which made my old car look like new! Super happy all around with our experience and highly recommend Tyler to help with your car buying needs!!

Fi
Review №29

I had a very positive buying experience. Low pressure and the price was right! Daarrell was my salesman he was great there’s a reason why they’re the highest volume dealership in Washington! Thank you Hyundai of Kirkland

Ja
Review №30

First and foremost, Hyundai of Kirkland provides personable, friendly, and amazing customer service! For me, it is important to be heard, and I appreciated how knowledgeable the staff is. They’re willing to understand “you” to get you into a car that best aligns with your lifestyle. It was a pleasure to work closely with David Kim and Michael. Truly, they have earned my business for life. Why? Because I enjoyed and respected how their staff takes care of all of the customers in the building, even if they’re not working with you personally.While I waited, employees that walked by would say “hello” or quickly check in on me. The fact they’re willing to take a moment to chat with you is important. You’re making a big purchase, so I appreciate their willingness to make the process less stressful.As we all know, buying a car is already hectic, and yet is evident to me how deeply Kirkland Hyundai value building relationships with their customers. They want you to walk out of the door happy and feeling confident with your purchase.Overall, amazing staff, knowledgeable, and collaborative.Thank you, again for a great experience! ☺️

Sc
Review №31

I bought a new Hyundai Elantra SEL today at Hyundai of Kirkland. I found the deal over the internet. David Kim was courteous and gave me the deal that I was expecting with no hidden fees and such. It was painless. I really like my car and all of the features it has.

Jo
Review №32

Great experience leasing cars here. They keep things simple and quick and want to make sure youre finding the right car for your needs. Gary is awesome and really has the customers best interest at heart. Takes the time to explain everything and made us want to come back to lease another car!

br
Review №33

Filled all my paperwork online including my quoted $23k trade in and when I arrive to test drive and probably sign for a new car, conveniently their system is down and offer me $17k for my trade in. Didn’t even look at it. When I say I won’t go less than $21k he says I can go sell it and come back! Are you kidding me? (Owner) Erik hasn’t emailed me back, David in sales has and text asking if I sold it yet and have the money to come back and buy the 2022. Says he’s having his boss fix the online quotes as it’s a ploy most dealerships use to get people in. Obviously yours too. Snooze you lose. Thanks Dougs Hyundai! $21k for my trade in like I wanted!

Ma
Review №34

I just got my new 2022 Tuscon. The process is simple and very smooth from the dealership. Especially David Kim has taken good care and really helped me throughout the process.

Be
Review №35

We had a great experience working with Harry to purchase my brand new Hyundai Elantra. He was very informative and low pressure salesman. He also seems to truly believe in the product and was fun to hang out with while we waited for the financing. We were able to test drive the car on our own and he gave us plenty of time to sit in it and play with the features.

Ev
Review №36

I stopped as a last resort after leaving Toyota and VW feeling hopeless and frustrated. We stopped in during a very busy time but everyone there was attentive. Jessica ended up helping us and showing us some cars and just like that, I found the one (the car) where I least expected it. She is so so friendly and never did I feel pressured to make a decision. It did not feel like I was talking to a salesperson, which is relieving! If anything, I felt more relaxed when making a decision. Thank you so much Jessica! I love my Hyundai Tucson!

Hy
Review №37

They were very responsive when I was talking to one of the sales team via text. It was painless to test drive. Process for purchasing the car was also smooth.Despite the current market condition with chip shortage and other dealerships marking prices up, this place had good discounts.

La
Review №38

Tyler is an excellent salesman. He made the whole car shopping experience both fun and easy. Tylers knowledge and passion for cars were apparent in every question of mine he answered. I highly recommend working with Tyler when car shopping at this dealership!

Na
Review №39

Tyler, Mak, and Gary could not have been more helpful and courteous. Tyler helped me find my most recent vehicle and I couldn’t be any happier. Everyone was so honest and respectful. I would definitely encourage anyone looking for a new vehicle to stop by Hyundai of Kirkland.

My
Review №40

I haven’t encountered such unwelcoming treatment of prospect buyers for a long time. Because I initially expressed interest in a hybrid model and they didn’t have it in stock nor expected any time soon, their employee, a tall man, was reluctant to show the regular vehicle or discuss its features. When I asked for a test drive of a regular model, he responded: “Why bother, we don’t have a hybrid, and you won’t buy this one anyway”. I had to ask to talk to a different salesperson to learn more about the vehicle and do the test ride. The second person, Jessica, saved the situation - she was willing to help, gave an overview of the car, answered all the questions, let me try it out.

Ma
Review №41

Had a really great experience here. Monica and Michael helped me through all the stages of purchasing a vehicle, answering all my questions with patience and kindness. Would highly recommend to everyone.

I
Review №42

I had a great experience purchasing my vehicle from Hyundai of Kirkland. After looking at cars online across a number of different sites, my wife and I did a walk in and looked at a couple cars with Crystal. She was super kind and very patient in helping us figure out what we were looking for and educating us on features and considerations along the way. We didn’t feel any pressure at all from her to rush into a purchase, and while we were unable to reach an agreement on the price with the finance manager that day and ended up walking away, she stayed in touch and texted me when the Labor Day sale was coming up, and she continued to work with her manager to negotiate the price for us. We went back to the dealership today and completed our purchase of a Tucson. Working with Crystal was the most pleasant part of our car buying experience and I would recommend chatting with her if you’re in the market for a new car.

Pa
Review №43

I got to know Kirkland of Hyundai through a friends referral and started shopping for prices on the Internet website. Then, with detailed guidance from David Kim, sales manager at Kirkland of Hyundai, I bought the Elantra. He was friendly and had extensive knowledge as a car salesman for many years. I also traded in my Toyota Camry, and I am delighted with the used car price. The process of trading in a car and buying a new car was very professional and swift. I bought a Hyundai car 15 years ago, but I wasnt delighted with it at the time, so Ive only bought Toyota cars ever since. However, the current Hyundai is far better than Toyota. I recommend Kirkland of Hyundai to everyone.

Ni
Review №44

Excellent first time car buying experience. I interacted with Carson, and he was extremely helpful and patient in getting me all the answers that I needed - from basic car owner questions to even a quick look under the hood to show every component that needs maintenance. He did not try to upsell me, was very clear concise and open about the sales invoice and charges and packages etc. The paperwork was handled efficiently, and I had an overall positive car buying experience.

Pa
Review №45

Just bought a Palisade 2022, it was a hassle free experience with David Kim. He helped us finding the right trim as per our need and offered us a great trade in deal for my old corolla. I would recommend this dealership if you are looking for a Hyundai car, David Kim would be your goto person.

Ri
Review №46

I bought my first car here at Hyundai of Kirkland, it was honestly such an amazing experience, Monica gave the best customer experience I’ve ever had and walkedMe through everything and made a difficult process honestly so easy and smooth! Mak explained the paperwork to me and made it all so simple. They are so amazing and I’m so so so glad I got my car here because usually the process takes forever and everything seems so hard but it wasn’t anything like that. I’ve told several people about my experience and they were all just like “wow that fast” and it was overall just incredible experience. So thankful I had them! 😁

Br
Review №47

Jessica helped me get the car I wanted at a great price with no tricks or gimmicks! She was very warm, helpful, and thoughtful throughout the whole sale. The process was straight-forward and painless and I am so thrilled with my 2021 Elantra Hybrid. My husband and I will definitely be returning to Hyundai of Kirkland the next time we replace our car!

Gr
Review №48

Recently bought a Sonata and can say that Im more than happy with the purchase. As someone who has bought several vehicles from dealerships, the process is not always a fun one but thanks to Monica the process was seamless. She guided me through every point in the sale and explained to me in detail what I was signing. Her willingness to help me out and not being pushy made it feel as though she legitimately cares about her customers. Matt was also extremely friendly and a great person to conversate with while Monica was submitting paperwork and helping other customers. He also gave me pop-tarts so no complaints there.

Da
Review №49

My wife and I had a great experience buying our first electric car at Hyundai of Kirkland. The salesperson, Carson, was knowledgeable and super friendly. He really made us feel at ease and helped to make the whole process go smoothly. We arrived with our trusted 4-legged companion, Haley, and the whole staff really welcomed her with open arms. It was Hayleys first car buying experience and she rates it 5 out 5 milkbones! We bought a 2022 Hyundai Kona Electric and we absolutely love it. Thanks Carson!

안두
Review №50

I bought the 2021 sonata sel plus at Hyunai of Kirkland.The car drives very well and it’s perfect as a daily car.David Kim explained the car very well and treated me with respect.I want to recommend this dealership to my neighbors.

Za
Review №51

Today I bought a 2021 Hyundai Elantra N-Line from Hyundai of Kirkland. It was an exciting experience. Harry Chen was the salesman that assisted me with the purchase. He explained thoroughly the purchasing process as well as the features/benefits of the amazing warranty that Hyundai offers. I felt like I was in good hands and that he was honest with me throughout the process. I would recommend getting a car from Hyundai of Kirkland if you plan on purchasing a car.

Ka
Review №52

Crystal was very efficient and friendly helping me with the purchase of a new car. I am new win town and I really appreciate how kind she was. The process was very quick compared to other dealers I’ve been. Thank you to my new Hyundai family!! 🙂

sh
Review №53

I was on the search for a great lease deal and didn’t want to go through the run around and back and forth on price. Every place I went even though I told them outright I wanted the best and final offer they still wanted to wheel and deal. UNTIL I MET NOAH at Hyundai of Kirkland! He was up front on everything and really took the time to explain every single line charge on the agreement. I also ended up with a fantastic price. Also Siamak the finance manager didn’t pressure me at all and thoroughly explained the lease. I would definitely recommend the team at Hyundai of Kirkland. Made All the difference with awesome customer service and honesty!

Al
Review №54

They make you feel like youre being a huge inconvenience for asking for prices points on multiple cars.

Se
Review №55

Purchased a 2020 Hyundai Ioniq Blue for my wife in March 2021 and helped my parents purchase a 2021 Hyundai Elantra SE in April 2021 from David Kim at Hyundai of Kirkland. David was great to work with. As I live in Puyallup, David and I had an agreement on pricing before I headed out to purchase both vehicles. He delivered on all promises he made and there were no surprises in pricing. Thank you David!

Je
Review №56

Had the best experience working with Carson at Hyundai of Kirkland! Extremely professional, communicative and friendly. LOVE my new car after only a week. Would highly recommend this dealership.

Do
Review №57

I worked with David Kim to buy a 2022 Hyundai Palisade SEL and it was the most painless car buying experience I’ve ever had. I had honed in on the Palisade as the model that I wanted and emailed all Hyundai dealerships in the area. David was always prompt on the response, answering at all hours of day and night, and was always honest and straightforward. We worked out a great deal for an incoming Palisade and it was exactly what he had promised when we got to the dealership to finalize the purchase.The other folks at the dealership were great as well. They educated us on add-ons and service plans during the financing portion, but weren’t pushy if we weren’t interested in something.I braced myself for some catch, but it was just a completely smooth experience with no surprises. I would definitely work with David and the crew at Hyundai of Kirkland again!

Do
Review №58

Harry took great care of us in our purchase of a new Elantra hybrid. He didnt pressure us at all and was really focused on making sure we were getting a car we would be happy with.

Ty
Review №59

Loving our new Hyundai Kona Limited!! Young couple, first new car. They didn’t have exactly what we were looking for on the lot but had it delivered within an hour! Highly recommend Hyundai of Kirkland—thank ya’ll!

Da
Review №60

Great buying experience. I worked with Tyler, straight up and honest. Im from out of state and worked the deal long distance. Tyler and Mo the financial adviser worked very hard too get my son into his first new car. It was great to work with an honest car dealer.

J
Review №61

It seems the service department is lacking. Whenever I call for the service department, I only get the answering machine and I never get called back. The sales department is great.

Ng
Review №62

Crystal and Mazy were very knowledgeable and helpful! Both women went out of their way to answer questions, get us set up to test drive several cars and eventually buy a car that day! Would highly recommend buying a car from them!!!

Ja
Review №63

Crystal is very knowledgeable and as efficient as she can be with her areas of responsibility. Had to wait on managers, etc. but that seems to be normal. No pressure. Let us take the car out for several spins (checking in every half hour). Kept us in the loop while we took a lunch break. Pretty straightforward.

He
Review №64

David Kim helped us purchase a Hyundai Kona. He was extremely helpful and went above and beyond for us in this crazy time. This is our second Hyundai and we are very pleased.

Pu
Review №65

I will firstly start with the design of Hyundai cars - they are fab and also the tech features are awesome. The best part is the safety tech features are even available in the base trim which is great.Hyundai of Kirkland got the best price for me and sales rep particularly Monica went above and beyond resolving all of my issues. I saw her taking complete accountability for resolving all the issues which were related to either finance or some after sales services.

Jo
Review №66

David was an excellent salesman and was easy to work with. He was straight to the point and helped me by providing clear numbers for the car. Siamak was just as awesome with the financial side of the house. He was able to secure a great financial plan for me. Gary was extremely helpful as the GM of the dealership.

Sa
Review №67

Great experience! Jessica helped me purchase my first new car and I was quite delighted to work with her. She was incredibly friendly and spent time with me to make sure I got what I came for. Would definitely recommend!

Mu
Review №68

Hyundai Of Kirkland was such a great experience. Noah was our dealer and he made sure we had an easy car buying process. He has great customer service and was very welcoming. Everyone else working there was also very nice. It was overall an amazing experience, made car buying process so smooth.

Qu
Review №69

Went to purchase a 2021 Palisade. Over all customer service provided by David Kim was excellent. He wasn’t pushy and explained everything very well to make sure I understood what I was getting. The other staff I interacted with was friendly as well. I’d highly recommend anyone looking for a Hyundai to go through this location.

Me
Review №70

I came and purchased a 21 venue sel and the team was super helpful and friendly. I worked with David Kim and he was very understanding, kind and clear with what to expect! Everyone there was charismatic and seemed genuinely happy to help out.Even with personal complications, they were patient and willing to reach out and do everything possible to make it an enjoyable experience!Highly recommend coming here as everyone is of high quality and great attitude!

Br
Review №71

I just bought a new Tucson Hybrid in Hyundai Kirkland, great experience with Carson Clark, very responsive and accountable about the arrival of the car (there were not many due to chips shortage). Anyways, the car arrived before the estimated date and now I am driving around with this amazing car. Thanks Carson and David!

Br
Review №72

My wife and I went in yesterday to buy a Palisade. We just had our baby and were pretty nervous about spending a ton of time in the dealership.Michael was our point of contact for sales, and was great to work with. Aside from helping us get in the car we wanted, he was accommodating beyond belief with our newborn. My wife and I truly felt “at home” with our experience. Michael was personable salesman, no thrills and no push. It was a great buying experience.The whole team over at Hyundai of Kirkland were great. We drove over an hour to take advantage of their great pricing, and we will be doing it again.

Ca
Review №73

I just bought a 2022 Kona N Line and these guys couldn’t have made it easier. I knew what I wanted going in. David Kim made the test drive experience super easy and efficient, and came back with numbers really quickly for different purchasing options. Siamak was fantastic - organized, efficient, and thorough with the paperwork. No pressure from anyone. Everyone I interacted with was incredibly nice, accommodating, and had great follow-up and communication. This team lives up to their reputation- 10/10!

Ke
Review №74

Crystal and Kenny helped us pick our family car. They were very helpful and professional. Thank you!

EM
Review №75

Over the weekend I had a great experience purchasing a car from this dealership. Carson Clark was my salesman and helped me find the perfect car. He was charismatic, highly engaged, and driven. I definitely recommend asking for Carson when purchasing a car, he wont disappoint!

Pr
Review №76

I do not say this casually, if I could I would give this dealership 50 stars. It may sound crazy to be willing to drive almost 2000 miles from Stillwater, OK to Kirkland, Washington to buy a vehicle but trust me when I say, Id do it all over again in a heartbeat. Everyone I dealt with was like the too good to be true version of their respected departments because they were that friendly, accommodating and professional. From sales to finance, it was like I was the only customer they ever had. The deal they were able to secure for me after so many incredible discounts and a fair trade-in on my car was literally at first unbelievable. To the point I had to take a picture of the final bill to prove to my family that I wasnt being scammed. If you are in the market for a new or used vehicle youd be doing yourself a tremendous disservice to overlook this dealership. Thank you all personally for making my car buying experience truly exceptional.

My
Review №77

Tyler and Chris were the best salesmen I have worked with, they answered every question I had and always were quick to respond. Working with Kirkland Hyundai I did not feel pressured into buying a vehicle, and I feel they took their time with me to get me in the vehicle I wanted.

Lu
Review №78

Thanks to Harry and Siamak for helping me with the deal I wanted. It is always good to be there.

Ke
Review №79

Process went very smoothly. Worked with David Kim, Internet Sales Director, and Ali for finance. David did an excellent job and was super friendly. Scheduled test drive for one weekend, spent a week discussing price and options with David via email, returned the next weekend to finalize a contract and sign paperwork, and drove the car away the following Monday. Definitely pleased with the deal that I signed on and the experience. Only issue that comes to mind were the weekend wait times, was at the dealership for total of 6 hrs of which ~1.5 - 2hrs were actually engaging with staff. Would advise to probably go in on weekdays.

Pu
Review №80

Update 08.11.2021Hyundai of Kirkland- Special thanks to Gary Robinson.It is not a perfect world and things do happen. I bought a car from this dealership and within a few weeks I had some issues due to manufacturers fault. They (Dealership) could have ignored us and let us deal with the Hyundai directly as it was not an easy situation. But Gary Robinson (GM) went above and beyond his captabilities and took care of us. This is the first time we felt a human works in car dealership. He not only took care of the business side, but gave us the utmost understanding. I highly recommend Gary to anyway looking for a Hyundai/ Ford car.**********************************************Old (Late May 2021) : I had a great experience buying a car from this dealership. I worked with David and Kenny for my deal. They were professional and really nice to me.I would love to go their again If I am looking for another Hyundai.

No
Review №81

Friendly staff, Tyler was my salesman. He was able to answer my questions about trim levels and engine choices on the Sonata. I wanted the highest trim without a turbo and Tyler helped me find the right car. Thanks!

Du
Review №82

Update: service team got back to me today. +2 stars... Thank you much!6 hr wait time after I had agreed to purchase. No compensation to speak of for that unnecessary time. They need to hire another finance person but cant or wont. Rodney Zinns was great, but management has a few wrinkles to work out with operations. Also... My car has a few issues that has taken a few months to even begin to resolveIn the dark on repair/parts order. I can only leave messages and get zero callbacks other than a brief email saying parts should be in in a few days. To be fair, Hyundai sales manager took a month to give service the thumbs up to repair a few minor but potentially major issues with a car I purchased. Its been 2 to 3 months with no resolution. Im definitely an afterthought at this point. Cant recommend this place less. Will be happy to change review if and when the Hyundai of Kirkland resolves this debacle. The bright shining star is Rodney Zinns who was the salesman.

To
Review №83

David helped me buy my first car, the 2021 Elantra SEL, and I’m very happy with the service I received. He helped me find the model/trim that best suits my needs, preferences, and budget. He was kind both on the phone and in person, and he was very honest when showing me the deals. He took care of all the paperwork and registration very efficiently, and made sure that I understood the entire process. I drove back home on my new car extremely happy and satisfied.

Ha
Review №84

I came in with a car that was falling apart and not so great credit, hoping to leave with a new car. Despite how difficult that would be, Carson and Michael went the extra mile to find me a car that would suit my needs and a lease that would work with my finances. I left very happy and impressed.

Na
Review №85

My wife and I purchased her a new Elantra Hybrid today. Jessica and Micheal made the process painless. They were transparent the entire time, helped us choose the financing option that worked best for us, and they offered us additional savings based on employment and prior service. My next car will be purchased from Hyundai Kirkland or one of their partners.

Ol
Review №86

Called Kirkland of Hyundai about a car that was in the inventory online. I called Crystal first and she said she would check and see if the car was still there. She said she would call back in 5-10 min. Never heard from her. A couple hours later I called Jeff and he said he would check and get back with me in 5-10 min. Never heard from him either. Called a third time in the day just for someone to tell me the car sold yesterday. Wasn’t happy with the customer service and won’t be shopping here

Ba
Review №87

Stopped into the dealership to look at a Tucson and Noah helped me out. He was very nice and helped me figure out which car is best suited for me. Highly recommend, if you need a car ask for Noah!

Ja
Review №88

We purchased a car from David today. We had a really great experience with everyone at Hyundai of Kirkland. We hope to purchase more vehicles from them in the future!

St
Review №89

Matthew was very helpful on showing me vehicles and explaining what the features do. when I figure out which Hyundai I want I’ll definitely work with him

Vi
Review №90

I recently purchased a 2012 Hyundai Sonata from here.But I started having back pains after driving it for a couple days. The sales person as well as finance people were so courteous and issued me a full refund of the purchase.They also offered me new 2022 Elantra ‘s at an excellent price. But we decided not to buy at the moment. If I decide to buy a Hyundai again, I’m coming here for sure.

Gl
Review №91

First I wanted to Thank Tyler Nuckelt & Blanca Dalida for Helping me get into the 2022 Santa Fe SEL AWD and the Payment plan that I wanted. Amazing Service at Hyundai of Kirkland from the moment you walk in. I have been to places where they pressure you into getting a car that you dont want but not here at Hyundai of Kirkland. This dealership also has the Best Pricing while everyone was charging extra for the chip shortage but not here. Again thank you Tyler and Blanca!!

Na
Review №92

Our salesperson, Noah, was very professional and attentive!! I would highly recommend him and Hyundai of Kirkland if you are looking for a Hyundai in the greater Seattle area. This my fourth Hyundai!

Al
Review №93

Experience at this Hyundai dealership was excellent overall! David Kim helped me with finding a car. He was extremely nice and not at all pushy. He explained everything in great detail and worked with me on everything. Thank you David :)

Ju
Review №94

Everyone here was super nice, and buying a new car was quick, clear, and overall pleasant. Noah was an amazing and kind salesperson, and Im loving the Hyundai I got! No regrets coming here for a new car.

Ke
Review №95

Amazing experience every single time we purchase a car from here! We have now purchased 3 cars from this dealership since 2017. Our most recent purchase was the 2020 Hyundai Elantra Value Edition. Big thank you to Harry Chen for helping us with the process and get the best deal possible! He worked on his day off and worked with us from late afternoon to evening!Harry was very knowledgable about the cars features and made sure we knew what we were getting into with no pressure at all. He had great patience in answering every question my family had about the vehicle and ensured that we got a good deal on it. He helped us learn the features and set them up.We had a very positive experience at this dealer and will definitely be coming back again in the future! Thank you Harry!!

St
Review №96

Monica was amazing and incredibly patient fielding a million questions over the course of a week from me. Between her, Ali in financing (who is hilarious) and of course Gary, I drove away in a 2021 Kona SE today and couldnt be more pleased with the process. No high pressure sales or surprise fees, very understanding, and worked with me to make the process as comfortable as possible. I would 100% recommend working with all of them at Hyundai of Kirkland!

Ja
Review №97

David Kim, was super helpful and made purchasing our car simple and easy. He answered all our questions and was always prompt ans cuteous in all our dealing. Mahalo David it was a pleasure.

jo
Review №98

Very good explanation with their car. Very kind and they also have excellent vehicle service.

Ke
Review №99

Carson Clark did a great job helping us buy a car for our daughter. He made the experience fast and easy.

Ye
Review №100

Had a really great experience here, David Kim answered all of our questions and made the entire process so easy and fast! I walked away with a great car at a great deal. Thank you!

Information
90 Photos
100 Comments
4.2 Rating
  • Address:11706 124th Ave NE, Kirkland, WA 98034, United States
  • Site:http://hyundaiofkirkland.com/
  • Phone:+1 425-947-4580
Categories
  • Auto broker
  • Hyundai dealer
  • Auto parts store
  • Car dealer
  • Car repair and maintenance
  • Car service
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:10AM–7PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
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