My dad and I went in looking for a truck for my dad. We told the salesman, Orlando Basaldua what we were looking for and he was very helpful and found the right truck for my dad. We were very pleased with his helpfulness and promptness. He listened to what we asked for and showed us exactly what we were looking for. He didnt waste our time nor his. We are very pleased with this beautiful truck that my dad bought. Thank you Orlando for your help and attentiveness towards my dad!

The best experience purchasing a vehicle from any Dealership. I’m glad Joey was able to find me exactly what I needed . He was very helpful with questions and made me feel right at home with Neessen Chevrolet!It was worth the drive from West Texas to get into something better than what I originally went in for. I would highly recommend anyone looking for a new vehicle to let Joey help you out! He made things possible and I am blessed to have him help me out that day .Go to Neessen you won’t be disappointed!! ask for Joey and Tell him “Kenneth sent you ! “ Good luck to anyone wanting to buy a new or used vehicle . I hope this review helps you out .

I have to give a big shout out to Zach Galvan he did an amazing job helping us purchase our vehicle this is our second vehicle purchased here. But in the other hand first time I ever had to deal with service had a appointment for 9 am came back 4 hours later vehicle hadn’t even been looked at then after a argument they found the problem but no parts so we sat in lobby for 6 hrs till they finally gave us a loaner empty I might add got home temporary plate came off front bumper all loose but thanks again to Zach on his day off and sick he helped me out getting another plate

Great customer service. Marty Ramirez at the service department was friendly and willing to help. My appointment for an oil change was quick. They informed me of other services needed, so I will be back soon. Thank you.

Austin was so helpful! He worked with us and kept us updated with the vehicle we were interested in. We ended up getting the vehicle thanks to him. Another salesman tried working with me but I didn’t get a call back from them till 4 days later. The same day the other salesman contacted me back we were already on our way to get the vehicle and sign papers.

Went in with my son to purchase a vehicle for him and my daughter… my daughter wasn’t with us a the time so we had to bring the paperwork home with us for her to sign. Meet with our salesperson on a Sunday to who we returned the paperwork to she insured us that copies of the paperwork would be mailed to us… Over a month later and still no paperwork. I’ve called several times and have received several different answers regarding the paperwork.. Now their saying the only thing they can do is make copies of the paperwork they have on file and I can pickup…. Umm all I want is the signed paperwork…

Purchased a Jeep Grand Cherokee L and Bruno was awesome! He made the process very simple and easy, and I was able to buy the vehicle even with a crazy schedule! He was a great communicator and explained the whole process. Go to Bruno for your new vehicle!

Friendly dealership, great people, the young man that took care of my Hubbys truck was very kind, gave me updates, even when extremely busy. Thank you.

Took my Traverse in for an oil change on Friday 7/9/2021. My vehicle was working fine before taking it in. After picking it up and driving around town. We noticed our vehicle beginning to shake a bit under the hood. Then on Saturday the check engine light came on and the vehicle began shaking more and an emissions alert and power steering alert came on. Again, we had NO problems before the oil change.Then yesterday we noticed the back hatch that opens to the back of the vehicle had a dent in it. Which was NOT there either. When we went to pick it up when the oil change was done. The tech took a very long time to bring it to the front. Stating they had to wash it . We have never had any issues with having our vehicles serviced with the dealership.

It took several weeks to get an appointment to have my vehicle serviced. One issue that needed to be immediately addressed, I was informed, was not covered by the comprehensive extended warranty I was sold by this dealership. I was told that the charge to have my vehicle serviced would be approximately $150.00, even if all they did was change a fuse (to make the car horn operable). I was advised that “this is how maintenance make their money.” Specifically, I explained that: (1) the car brakes almost reach the floorboard, (2) the car horn doesn’t work and, (3) there is considerable water inside the front passenger headlight, making it inoperable. I purchased my car from the Neessen dealership in Kingsville, Texas, two years ago and the extended warranty was added without asking permission from me. When I needed to use it all I got was bad news and it didn’t take long for them to make this decision. The dollar amount of comprehensive warranty was close to $2,000.00. Sadly, my main issue—and most expensive (passenger headlight)—is not covered by the warranty. I feel duped. This revelation left a bitter taste in my mouth. As it turns out, I paid nearly $2,000.00 for a warranty that isn’t worth the paper it’s written on. Nice way for a dealership to make extra money and leave the customer paying for something not worth anything. My wife and I purchased two vehicles from the Neessen Dealership in Kingsville, as have other family members. I will never recommend this dealership or speak favorably about them to whoever will listen. They are not who they say they are!

I purchased a 2019 Chevrolet Malibu from Neessen Chrysler in March of 2021. The car was listed as a one owner, well kept, etc. Two months after purchasing the car, the battery goes out which hey, no big deal- regular maintenance, right? So after two days in the shop and $478 later, I get my car back. Fast forward to July 6. Driving home from work my car states reduced engine power and I receive diagnostic from on star saying “ An issue with the Engine and Transmission System in your 2019 Chevrolet Malibu has been detected. Please service your vehicle within 1 day.” When I called services, Johanna made it really difficult to get into service stating it would be up to a week. After spending half a day going to upper management, making repeated phone calls- the dealership brings me a loaner car and takes mine for service. My car is in the shop until That Monday the 12th, when they call me and state that it will be $575 to fix the turbocharger among other things that it would need. Obviously annoyed, I get in contact with the general manager and he states to me that there was no record of service on the vehicle before it was sold to me. That all repairs and fees would be billed to the neessen Chrysler dealership because it was their fault. Now, here I am 15 days later and my car is giving me the same warning that it gave me before they supposedly fixed everything. Did they sell me a lemon? I would think twice before trusting this dealership!!!!

I have been buying and servicing my vehicles at Neessen Automotive for about 33 years. I would not buy or service my vehicles anywhere else.I would like to take a moment to praise the staff for their excellent work and customer service.First I want to say that my sales representative Bobby Hopkins, and now Becky Gutierrez have always taken the best care of me for all of my vehicle needs. I tell them what I want to buy, they find the perfect vehicle, and always make sure I get the best deal possible!Secondly, I would like to praise the service department at Neessen Automotive for taking such good care of my vehicles over the years. My service adviser Marty listened to what I needed done to my vehicle, fixed it exactly how I wanted it. He also provided his professional recommendations on some other things that needed doing to keep my vehicle in peak working condition.Last but not least, Chuck the Service Director runs a very tight ship. He always keeps me in the loop as to what is being done and was directly involved from the moment I put my vehicle in service until everything was done and I had my vehicle back.Neesen Automotive is the place to purchase your next vehicle, or service your current one!Dale Johnson

My experience with the dealership was more with the service department which was very helpful and very courteous. I would not hesitate to service my truck there if needed...

My appointment technician was able to schedule my vehicle for A/c and get work complete in one day. Dealership in Corpus wanted me to drop the vehicle off for a couple of weeks. Very pleased with my service. Thank you

Cant speak any more positively about Mike, the sales and finance teams. We came from Aransas pass, arrived just a few minutes after closing. However we spoke to someone and went in AND THEY STAYED 2 HOURS AND GOT US A GREAT DEAL!!!! We have dealt with about 5 other dealers recently and 2 in Austin previously BUT no one was as professional and fast and knowledgeable as NEESEN.

My wife and I have been to this dealership a bunch of times mostly just to get our vehicles looked at but when we decided it was time to get something new, we wanted to go to someone we trusted and knew would work for us and help us get what we wanted. Mark Amador took his time with us and helped us get something better than what we were originally looking at, even with 2 small children and a toddler getting frustrated and fussy about being there he didn’t ever seem angry or upset or even a little irritated. Helped my wife get a truck she loved and walked us through every step. Would 10/10 send people to go see Mark if they are looking for or needing a new vehicle. If we ever need are shopping for a car/truck again anytime soon, Mark is the only person we’ll go see!

This is my wifes car. They took too long to fix. Then went it was ready, they told her that she needed to be there by 5pm to pay. She works till 5 and we live 35-40 minutes away. She told them that she would get there about 5:40. They sounded mad about that. Then after arguing about the time with Lisa, she transfer her to the body shop manager, she was also rude. I dont think she is going to deals with them anymore.

Easy truck purchase. Mark had me ready to go over the phone, all I had to do was show up, sign and drive away. 2021 Chevrolet Silveraydo 3500HD LT Duramax/Allison.

Found on-line RAM 2500 lot #216661 for $36364.:: Aug 5th Thu my office manager contacted dealer for start buying procedure. Dealer contacted our bank for let them check if vehicle satisficed for business auto loan requirements.:: Aug 6th Fri our bank worked on preapproval making hard inquiry. End of the day we tried to talk with dealer about next steps. Receptionist let us know that our sales person is Elda Lopez. But she was not available and we was switched to Zach Galvan. He was going call us back in hour.:: Aug 7th Sat before noon kind soul customer care assistance Julie asked by email if somebody contacted whit us and showed the wish to push that forward. End of the day price was increased to $38999.:: Aug 9th Mon called dealer myself for figuring out the deal. Talked with Elda Lopez. She said she need to check if vehicle still available and will call back in 5-10 min. In 1 hour called back myself asking to connect me with Elda or Zach. Got only they will call you back.Truck still on website and Carfax.Way to go, guys. Thank you

I needed my car serviced, and on short notice was able to bring it in with the hopes that it might be looked at soon. Well, it was diagnosed, a price was quoted, work was completed, and car was returned to me, all within the day. I really needed my car back, so this was a great experience! Thanks to Jo Hanna for the excellent communication along the way. I was constantly in the loop as to the status of my car, making the process very smooth.

Took my car in for oil change. I had a 1:30 appt. At 4pm I called to check on why they hadnt called me with an update or to say they were done. I called 3 times with no answer. I finally got someone on the line, and he had no idea where my car was or what the status was. He put me on hold only to hang up on me. I called back and finally just told them to come pick me up (1st time Ive ever used the shuttle service) regardless if my vehicle was serviced yet or not. I got to the dealership only for them to tell me that my car was barely in the car wash. Not satisfied and no one apologized or offered up any explanation.

Mark Amador and Samantha are awesome. They picked up my car at work, left me a loaner and delivered back in the same day. Johanna was super helpful in taking my payment over the phone. I was able to get my vehicle maintenance done without missing any meetings or changing my schedule. The Neessen Team is amazing and I will always buy from you guys.

Zachary Galvan was awesome. Sincerely appreciate his help, determination, and patience. He was so positive and courteous. Definitely recommend him to friends and family. THANK YOU!!!

Great service, they washed & vacuumed my car all in a timely manor. Got my oil changed and inspection done.

Smoothest transaction ever! Mr Orlando Basaldua was awesome to deal with! just all around good guys. Highly recommended!

My sisters car was flooded and she brought her vehicle in to get serviced. When the car was “ready” Joanna said she was looking for the tag because it may be the wrong vehicle then...We were waiting for about 45 minutes for them to figure out if it was her car or not! Then when I was checking out the vehicle I realized her key fob was missing the lock button and trunk button and Joanna didn’t believe my sister when she said it wasn’t like that before. In addition, another man told us they lost my sisters key. My sister is a nurse and had surgeries to do so she couldn’t even wait longer to speak to the manager.her experience was Very unprofessional and I believe they gave her a messed up key to replace the fob they lost!

Great costumer service, Anastacio did an awesome job helping us out. He answered all our questions and was polite and professional in all aspects . I would highly recommend this site dealer.

I would recommend dealing with Bruno, he made it so easy for my husband and I to purchase our first vehicle together! He was never pushy or trying to get us into something we didn’t want. He let us do the talking and he was able to make it happen and get us our dream car!! He made the experience so simple and he was very straight forward with us. 5 star rating because of BRUNO!! He’s the man to go to if you need ANYTHING at all!

Always a great experience when coming here, Abel Castro has helped me twice to get a vehicle and my son. I’d recommend him to all my friends and family. Everyone I encounter at this dealership is friendly and helpful. Thanks again for all your help ☺️

Very courteous. Provided ride home.

Our car got a wash and they messed up! They messed up the antenna on top rear of the car! Not happy!

Amazing experience. Marty was extremely professional and made me feel confident they would take care of my z06 Corvette. It is my baby and I will certainly be back to allow them to do all my services.

Johanna was very friendly and and took the time to double check things and answered the questions I had. I appreciated her customer service.

Great service Becky was a great help very informative about the vehicles I was looking into and didnt make me feel rushed or anything shady thank you Becky!!!

Booked an appointment online call to confirm after receiving confirmation email spoke to the receptionist didn’t catch your name she said my 10 o’clock was not available and I said on online it was she said go ahead and bring in the car it won’t be a problem. Take my car in then I had to leave it since I didn’t have an appointment even though I had confirmation emails. Then the car wash why even bother it was bad car wash only the front was vacuum the back wasn’t I will never go back there again thank you

I am so grateful to Mark Amador and the staff at Neessen Chevrolet for the most amazing experience with buying our 2019 Equinox. The process was quick and easy and so exciting! Mark kept me informed the entire time I was there and made the experience one I will never forget. He made it happen for us and we are truly blessed and no longer stressed! Thank you so very much!

Extremely helpful and courteous service!! Would definitely recommend

Gave them 100 dollars to hold a car for me because I couldnt get there until Saturday. They agreed an my card was charged. I want there to see the vechicle and decided it wasnt what I was looking for. They stated they would return the money on Monday. That Sunday I found out that my card had been comprised. I have not seen my 100 since 3 weeks ago.

Highly recommended! Had a good visit and possibly buying from a good salesman!

It was easy to set up the appointment. Drove up to the dealership, checked-in, and before I knew it my vehicle was serviced and I was on my way. Thank you!!

The service and experience there was a total home run! I was going to pick up my Traverse early because I was still #16 on the waiting list. I knew this was a backlog caused from the freeze so I said no big deal. I told JoHanna in the service department that I’d be back to reschedule next week. Well she went to the back and they came back and said they’d squeeze me in today! I was very happy and excited about this because I did need my car but I feel like we all understood each other without the gripes. Thank you JoHanna and the service team for making my day.

Over all excellent experience!

The sales man and staff are very professional and found the perfect truck for me.

Fast service, professional & helpful staff

They were quick to get to me & start working on my vehicle. The employees were easy going & helpful.

This is the 2nd time I have my vehicle serviced at Neessen Chevrolet and I am totally satisfied with the service. Everyone is friendly, I definitely enjoyed the coffee while I waited for my vehicle, and your staff was professional. I also really enjoy the perk of your washing my vehicle after the maintenance service. Thank you for keeping my car working smoothly.and still looking brand new. Sincerely, Belia M Gonzalez

Awesome selection and they even went the extra mile to show me what was coming in...

Extremely fast service. My truck was back on the road in time for lunch!

Hes a great experience buying my Jeep! Thanks mark!!

Very pleased with my vehicle purchase! Our experience at Neessen was awesome! Friendly staff! Our salesperson, Mark made the whole process very easy. Went above and beyond to help make us comfortable and confident in our vehicle purchase. Thank you!!!!

I have always liked your service. You have the most sincere and courteous staff. I always brag about your service. .I was running late because i got lost..and your guy made sure i was pushed in next in line.👍♥️Thank you for always being great.

Yall scratched up my rims during the tire rotation

We had a wonderful purchase experience with Rick he was very helpful! Love my Truck!!

The professionalism shown with Mark especially was outstanding I am very pleased with my new vehicle they gave me a fair trade in value for my old vehicle and I would be very happy to recommend this dealer to my friends I bought a lot of cars in my day and with Neeson it was a pleasure to do business no pressure whatsoever thanks Neeson

Excellent service from Austin Becker ! Really helped me out to get me into a brand new 2021 Malibu . Anyone looking come out and talk to him. Thank you so much!

Recommended for customer service and helpful staff who know what they are doing. Recommended for good people skills..Thanks Danny for all your help

Always friendly staff.

No dealership in the area can match the level of honesty, integrity and professionalism that Neessen has.

They helped us out great.

Nice quiet coffee or water while we wait, not long wait

We were looking at used vehicles. A young man was very helpful to us, and helped us test drive 2 vehicles. He was patient with us two elderly people. 😊

Becky is committed to her customers. She made buying my new GMC Sierra a really nice experience

Excellent service quick n friendly response on your issues thank u johanna

I scheduled my car to be serviced and it took 6 and 1/2 hours. Need I say more?

The visit was quick and we felt safe because of the precautions the dealership took to promote distancing and sanitation. We really liked that there was a play room for the kids while we waited. Since we have an infant and a 3 year old who is not good at wearing a mask, it made us feel they were protected and safe.

It’s not always about how the dealership does when everything goes right, it’s about how they do when mistakes are made and how they correct them. Randy Russell did an amazing job in correcting the mistake that happened with my vehicle purchase. I would buy from them again without hesitation.

My appointment was at 9:30 to get my car AC programming done. I dropped my car off at 8:00am so it would be there on time. I got off of work at 3:00pm and get there only to find out not only was it not ready yet, they hadn’t even started on it yet. Why set an appointment if they are not going to stick to it? It had been over 6 hours since my appointment and my car had not been taken back yet.

Nice, clean vehicles our salesman Mike was super helpful and awesome! It was worth the 4 hour drive great customer service!!

I had the most awesome experience

The service end could step up it a little bit but when it came to get parts nailed it every time

Our salesman was professional, accommodating, and knowledgeable. We not only will continue to do business with Neessen but will refer our family and friends.

This is the second new Acadia I buy at Neessen! Without a doubt they are the best.Rick Lopez is 100 % salesman ever.Honest,caring,listens always respond to all my questions.Highly recommend him to family and friends.

They were very polite and helpful!

Good customer service on the selling side but making a service appointment is difficult. No one answers service calls. Some service appointments can be made online, but not all. They need to have the service department answer customer calls!

Made me feel like I don’t know my vehicle and was trying to insinuate I did something wrong when they overfilled my oil by 2 quarts!!!

Customer service was excellent, the service dept kept me fully informed on the status of my truck and got it fixed and back to me in a timely manner. SO much more impressed than I have been with the neighboring Chevy Dealership in Alice

The service advisor was very polite and thorough. It was a positive experience for me.

Great follow-up. Courteous and knowledgeable.

Will never buy from this place ever! Was working a deal on a vehicle and allowed them to pull my credit and send to three lenders just so they could sell to someone else. Every notion people have about car salesman being POS are correct with this dealer. The salesman Enrique wasn’t a bad dude but for his manager to allow someone else to sell the vehicle when we were approved but not in person shows a serious lack of integrity this place has. Stay away!

Everyone at Neesen is so attentive! This is why I get all of my car needs taken care of here. Keep up the Great customer service.

My sales woman at Neessen was so disgraceful and rude, so I took my business elsewhere. I highly recommend AutoNation of Corpus Christi, where I purchased my new Chevy 2500 HD with the Duramax engine and Allison transmission. Neessen in Kingsville is also just a huge rip-off.

I had my 1983 Chevrolet Suburban worked on here. It needed some major work to get it running well again. I am honestly blown away by how well the mechanic was able to get it going. When he told me he had it running and I could pick it up I assumed it was back to running as usual. My mistake. Its a night and day difference with how well it runs now. It has not driven this well since the 1990s. Very satisfied customer!

Had my vehicle in for a brake noise..when I got to dealership, all I was told was nothing was done as it was a known issue with no fix, and that it was not a safety issue...there was no sympathy or explanation..I told them I wasnt happy as I had spent quite a bit of money for a new vehicle that had a noise that couldnt be fixed...and that is driving me crazy...they just repeated the same thing back at me...

An amazing experience at neessen dealership.

Everyone was so helpful from the front desk all the way to the service department, to the man that brought my truck out from the service department.

Took my truck to get some body repairs done, and when I got it back the exterior had been washed of all the powder from the sanding, but the front, rear seat, front and rear door panels, and the door jams were dirty from the individual(s) who were working on my truck, and didnt even bother to clean it up before it was returned to me. it was only when I mentioned it to the body shop manager that some of it was cleaned up. I dont think would use them again if I needed more collision work done.

Was was not good, was walking around used car area without no one showing up for help

Our dealer, Michael Mixon was very courteous and helpful. Have purchased all my vehicles through Neesen Chevrolet and have always been treated very nice.

Awesome place..not just because I a truck there but they were about the only one that approved me .feel Blessed thanks NEESSEN

David able and fred castro were the best

Just very happy with customer service and professionalism

The folks at Neessen Chevrolet were so accommodating. On vacation in TX & discovered our a/c wasn’t working. Saw this dealership & thought we’d take a chance though not hopeful without an appointment. We were pleasantly surprised that they put the truck right in & fixed the problem with a very short wait. Thank you to the Neessen Chevrolet Service Department. Now we can enjoy the rest of our month here in TX!

Just bought a used truck here, and am incredibly happy with my purchase, as well as the buying experience. Becky was outstanding, the finance department was straightforward and helpful, and the GM Randy even came out and gave me a big bear hug (pre social distancing). Highly recommended!

Marty was awesome as well as coach.

Fast professional service

Rick Lopez, has been one of the best sales associate I have ever met. I will highly recommend Neessen Cheverolet. Everyone is very friendly and outgoing. They really make you feel like family! Glad I came to this place 😁

Friendly environment. Theyre always super helpful and do their best to get me taken care of since I have to travel an hour every time maintenance for my Chevy Tahoe is scheduled. They make it worth the trip.

Thank you Abel, Fred, and your whole team. I am very happy with how you all treated me and that you were able to work with me to get a vehicle in my budget. I am very impressed with your dealership! Thanks again!

We were in the market for a good reliable vehicle, but had plenty of time to shop around. We visited 5 or 6 other dealerships, and met with a few private sellers. We test drove about 15 vehicles. We had narrowed it down to 3 cars that we really liked, but in the end, we were ready to make a decision.Neesen Chevrolet gave us a great deal, and we are very happy with our car! And our salesperson Justin was exceptional! Thank you to all of the courteous and professional staff! Ill have no problem recommending Neesen to friends and family.

The staff at Neessen are phenomenal. My salesperson (Elda Lopez) was amazing. I would 100% recommend this dealership.