It was closed to unload a truck I was there at 1pm had a note on door saying was going to open back up at 330pm

Dont go here if your looking for cigarettes, they never have the key to unlock cigarette case, theyll tell you to come back around 2pm they should have the key by then

I go to Family Dollar pretty often because the location is pretty convenient but I will admit the neighborhood is a little rough. The staff is kind of hit or miss but most of the time they are alright. They seem short handed because a lot of time they dont have a dedicated person at the register. They have a decent selection of item and the prices are decent. Staff doesnt wear masks though they do have plastic in front of the register. I know they put up with a lot so I try to be empathetic.

This young lady was working at the time I spent in store. She was extremely helpful and knowledgeable. I will shop here again.

Always in stock with what I need. Good for quick trips when I dont want to get stuck in the time hole known as Walmart.

Almost everything you need in a hurry at a reasonable price.

I went to family dollar today 2/23/2021 1:25 pm at W. Sullivan Downtown Kingport to get 2 case of water I asked the guy at the register/ Cashier where are your food cart ?the big pack of bottlle water are heavy I need cart .He answered me sarcastically we dont have a cart anymore, I asked again how can i get the big pack of water he didnt answer! He just look at me sacastically because Iam immigrant / asian This man wearing black top & black pants today ate need Not to work in this place!! This is not the first time that he treated ne badly no respect, He dont know how customers service work, His way to treat customers will not help this business to grow!!I will not going back to this place again !!

The cashiers are so nice and friendly.

It was ok nice lady

The night sales associate accused me of stealing and searched my bag. I obviously had nothing and didnt even go near the section she accused me of stealing from. I will not be going back to this store and I warn everyone who has an over the shoulder bag to stay away from this place because they are rude and will accuse you of stealing.

Clean store and associates very helpful and polite. Easy to find what you are looking for

Love it there ways went as a kid!

The shelves were bare.

This location might not be the best part of town but I will say the staff is very friendly and if its late or you feel uncomfortable walking to your car by yourself they will walk you out keep up the great work guys👏

Every visit a fun, informative one. They have so many health items available. My go to is Walgreens for my prescriptions but the prices can be way expensive there. I love being able to go to Macs and visit, shop, talk to friendly, helpful people. Tonight we were checking out digestive helps and teas. The young man helped someone out in line and took the time to look open enough for us to chat. Very experienced young man. High selection of teas, health items. Different price amounts that are affordable too. Ive been in there before for allergy eye drops and had another satisfactory experience. Another time for a tens unit so I could price different units. Never a bad experience. Wonderful service, bright, happy faces, excellent lighting, excellent selections, great setup and organizational style. Love Macs.

Same as all the others the people that work this location arent very friendly tho

Im usually here a day after the holidays to get some holiday candy half off and paper plates. They have some good deals, but Walmart is usually comparable.I miss the Family Gourmet line of food products. The snack mix was better than the name brand.

Well done ✅ nice store

Great employees, not the nicest looking store from the outside but this is Kingsport

Man working April 11 2020 at west sullivan st family dollar does not need to work cash register told me he didnt consider me a customer unless I spent a lot of money. I told him to go to hell

Not to many people.

I live close by and liked going there when I am in a hurry, but recently they have people sleeping in front of their building and pan handling.and they roam through thr store asking for money

Pretty good place to shop but the workers wasnt to pleasant would I go back yes😊

I was good o got everything o need thats my store

Friendly, an easy....every thing easy to locate an get on my way.

I love Family Dollar Days good people and that works there and homeless people being charged for phone hang out for a little bit and then get full it starts across the street 10 Stars

Everyone that works there are great people. Very lucky to have good employees

Great little store that carries about everything you need.

Great family Dollar store. Clean, neat and organized well.

The clerk was very nice and compassionate about her job

Must have hit star by mistake,good service there and glad they have been able to stay in that location for the time they have,employees still have a job to earn a living there.

Courteous staff easy to find what ur looking for there

Great location great service very friendly

I used to visit here a lot more but now i avoid you store at all cost. The new worker/s are rude or will outright ignore you. You can be at the register checking out and you are left because they think they see a shoplifter coming in. And if you think i wont use my change at the register because of your smart aleck attitude think again. Why owners/management did you get rid of your previous workers they were nice and friendly and always working and not just standing around smirking at you..

Very family oriented, everyone knowed their work.

Good dog snacks chicken chips my dogs will agree

Great buys

The store was very neat and organized, as well as fully stocked.

Very nice associates... Needs newer building.

The staff are nice, but if you can find what you need, its too expensive. Walmart and dollar general are cheaper

Local, close to everything, great prices, awesome customer service!

Hasnt been this bad nasty in a long time.couldnt get through the isles for the trash in the floor and buggies of freight on the floor while workers were just talking to each other instead of doing any work.

Good place to shop & get good deals!

Clean, friendly employees and fast check out.

Very nice employees. I visit here regularly.

Reasonable prices,employees very nice

Decent place to shop. Not the best customer service.

Great place for good merchandise and mostly for a dollar

Friendly service and quite a selection of stock.

Great prices just wish it was a better location

Kinda run down but the cashiers are nice

Friendly quick check out.

My fav couponing store

Poweraide in the cooler .95 cents Yes! Beat this summer heat AFORDABLY* shop family Dollar $$$

I get more for my money here than most of the stores in walking distance of me

I stood in line for 30 mins while the 2 cashiers stood talking about science and politics and then they was extremely rood

Always have what I need

Great store good people

Older store.not very update.but staff is friendly.

Clean

Trashy looking inside.

Great place

The only dollar store downtown

Friendly staff

Excellent