user
Advance Auto Parts
4646 W Stone Dr, Kingsport, TN 37660, United States
Appearance
Advance Auto Parts

Comments
Jo
Review №1

Shopping at advance auto for parts is really easy with helpful associates such as Jay from the advance auto on stone drive in Allendale. Hes very helpful and likes his job I can tell that from every time I am in there. Thank you Jay hope you become a manager someday. Also hes got a great attitude for the store.

lo
Review №2

Jay was very knowledgeable very attentive and really listened to my problem before trying to sell me something I did not need. Jay also recommended me the right part the first time and it wasnt outrageously priced. I will be back to see Jay again with more problems as they arise.

Br
Review №3

Jay is awesome! I have been restoring an old truck and have been in the store quite a bit lately. Every time that I go in there, Jay is always super helpful and knowledgeable. He is very professional, but also very personable - which is something I dont see very much in a lot of businesses. Yesterday, I came in to buy a new door pin and bushing kit. While I was looking around, some headlight bulbs caught my eyes and after talking to Jay and asking a few questions, I plan on coming back and buying some LED headlights as well as an exhaust system.

Br
Review №4

Thank God for Jay at Advance Auto he went above and beyond even after the store had closed! I had a battery that was covered under warranty or at least thats what the receipt said but oriellys told me that it was closing time they didnt have time to exchange my battery and they closed the doors at 854pm I sat there until 9:30 when Jay from Advanced came over and ask if he could help, I am so thankful for Jay because if he hadnt stopped I wouldnt have made it to work that night.Thank you Jay, because of you Advance Auto has gained a new customer for Life!

al
Review №5

Jay was amazing he did everything he was supposed to and more he very professional and polite Im definitely coming back thank you

Ca
Review №6

Jay was incredible, I wasnt sure what my car needed and nor did AutoZone or OReilly! But Jay wasnt afraid to get his hands dirty! he came outside to help me and not only did he solve my problem, he done it with patients and kindness. World could use more people like him. thanks

Ge
Review №7

I had the best experience out of all the parts store I have ever been to in all of my life I wanted to recognize Jay for the extremely professional and willingness to help while not making me feel incapable or telling me I was wrong instead he went about it from a different approach I was ready to buy a 75$ part but he saved me in his process to ensure that he didnt sell me wrong part or part I didnt need he seen the original problem and told me how to fix it thanks again! Jay and Damen I look forward to seeing you guys again soon

Jo
Review №8

Helpful workers and some decent prices as well plus have to say size of the store they actually carry a lot more parts in that case vs others

Ri
Review №9

Jay bates was an excellent worker and helped me find what I needed sufficiently

Br
Review №10

Ran in to a guy named Jay was awsome helping me get exactly what I needed

Br
Review №11

Great customer service! Fast and very friendly.

No
Review №12

Jay was awesome! Way better than Autozone.

Da
Review №13

They always have what I am looking for and very willing to help...even in the rain!

Ta
Review №14

Awesome. The guy working there went above and beyond. Great service

Th
Review №15

Damian is always great and super knowledgeable.

St
Review №16

I bought an Inside Fender Liner here for less than $25. The dealer sells the same part for $135.00. And the part fit perfectly. What a deal! I am going to start giving them more of my business.

Wi
Review №17

I needed a battery for my Ford F-150 Lariat.I stopped and asked if they could help and not only did this young man sell me what I needed but he removed the old battery and installed the new one.He said hed only worked there for a few months but he was Professional, courteous and very helpful!Thanks Advanced Auto Parts!William

El
Review №18

Im so tired of working on my car

Jo
Review №19

Seth was very knowledgable and polite when taking our order at the Allendale AdvanceI Will go there again for sure

Gr
Review №20

Great service and they do their best to get you what you need.

co
Review №21

Didnt have the parts I needed in stock

Al
Review №22

Very professional service but high on their merchandise

Li
Review №23

Great service.

La
Review №24

They had exactly what I needed. And they were very friendly and helpful. I will definitely be doing more shopping there.

Pe
Review №25

They didnt have the parts I needed

Ve
Review №26

Beats others prices

Ki
Review №27

Oil and oil filter

Be
Review №28

Higher prices than other auto stores .

Bi
Review №29

They always have what you want.

Ta
Review №30

Great service

Je
Review №31

Very helpful. With my receipt, they traded in an alternator Id bought at another location 3 days earlier. Let us use their tools to take off the one Id just bought and put on another new one in the parking lot. Thanks so much guys and gals! Excellent!

Da
Review №32

Good professionle service

Ri
Review №33

Went in to buy a new wiper blade. The person who rang me up asked if I wanted him to put it on. He did and wouldnt take a tip.THATS SERVICE!

Ra
Review №34

Great customer service friendly helpful

Sa
Review №35

They are always so helpful when i go in there for anything!

Sa
Review №36

Gets parts mixed up alot

To
Review №37

I went to get some1 to help me look under my hood and the older guy there answered i dont know how to fix that b4 i even spoke to say what i needed. Then when i did finally get him out to look he said i dont know what it takes google it. So i went to autozone instead and they helped me way more. The guy at advanced didnt want to do his job he wanted to sit inside and be lazy. He dont need the job he has if he doesnt want to help people. . So low low stars for that awful attitude...

tr
Review №38

Always a positive experience whenever I have a diy projects on any of my vehicles staff is always courteous and extremely helpful

Am
Review №39

Sometimes these people just dont know anything others they will send u away with wrong parts

fr
Review №40

GREAT PEOPLE AD ALWAYS 👍 fast service friendly people, felt welcome, fast friendly service very helpful, had everything I needed . My favorite store in the tri cities I would drive an hour just cause their nice

jo
Review №41

Things went great. I got the wrong part and the guy helped me till we figured out that the car was a year older than it said it was and the parts fit perfectly.

Jo
Review №42

Love the service and friendly staff. Highly recommend!

Ti
Review №43

A very friendly staff always ready to help an answer all of your auto questions and let you know the better deals on parts.

Sc
Review №44

Helpful ppl

Ro
Review №45

Very helpful people and usually have most of my parts

co
Review №46

Nice clean fast and some little what friendly

Ja
Review №47

Very friendly team and they were able to assist me quickly and easily

ch
Review №48

Very helpful, took care if me like you would expect.

BU
Review №49

I put brake pads on my wifes jeep today, when she took it shopping the caliper seized. She made it back to the Advance in Mt Carmel. I got there and these 3 guys took the time and effort to help me. Great staff. Jon, Zoran and John. I recommend Advance in Mt Carmel 100%.

Mi
Review №50

Service was quick and easy with competitive price on two batteries

Te
Review №51

Excellent. Superior customer service and expertise. They found our problem and fixed it.

Pa
Review №52

Great Place To Get Any And All Parts You Need For Any Vehicle Youre Working On. Very Well Trained Staff With The Ok

ca
Review №53

Shop on line and pick up at the store. Easy and quick.

E.
Review №54

Always helpful in helping me get the best deals. But it is sad that I know a little more than some of the associates in regards to cars.

Ja
Review №55

Very friendly great help

Mi
Review №56

The parts pro is an excellent parts guy just full of information

Pa
Review №57

Very professional great experience as Always

Ho
Review №58

Helpful staff. Competitive prices.

Do
Review №59

Good parts and ask for dent batteries to get cheaper

Pa
Review №60

Most of the time has the parts i need in stock.

Wi
Review №61

Great place for parts to fix your car

Ti
Review №62

As always, great people & help!

De
Review №63

Great

Ga
Review №64

Great people friendly knowledgeable

br
Review №65

Price match and great workers

Ad
Review №66

Old guy John has a bad attitude.

Du
Review №67

I loveAdvance Auto except for the fact got spend your had earned money there

Jo
Review №68

Great store friendly employees

Je
Review №69

Friendly staff very knowledgeable..

Sh
Review №70

They didnt have the part I needed but the clerk was very helpful. Ill be back.

Do
Review №71

The only auto parts store i will ever shop at.

Mi
Review №72

Great prices and part selections!

Br
Review №73

Garbage place. Not a customer first store.

Gr
Review №74

Cant ever answer phone on weekends or call you back. Customer service isnt good unless you are standing in the store

Ra
Review №75

Know what you need

Br
Review №76

Sometimes the service is sloe and u stand in line longer than you should but I guess they will be ok if needed

sc
Review №77

Good for auto parts needs

Jo
Review №78

Outstanding personnel.

La
Review №79

John can get you what you need.

Ti
Review №80

Friendly, helpful staff.

Lo
Review №81

Very good place!!

Je
Review №82

Good price matching

Ch
Review №83

Cant beat free diagnostic.

Je
Review №84

Staff to notch

Se
Review №85

PARTS CHEAP

Co
Review №86

Friendly and fast

Co
Review №87

Very helpful

li
Review №88

Better prices

Ba
Review №89

Great service!!!

Ra
Review №90

Great service

Se
Review №91

Awesome

Ri
Review №92

Typical Auto parts store

Wi
Review №93

8/10

Ro
Review №94

Parts place

Information
25 Photos
94 Comments
4.4 Rating
  • Address:4646 W Stone Dr, Kingsport, TN 37660, United States
  • Site:https://stores.advanceautoparts.com/tn/kingsport/4646-w-stone-drive?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 423-245-7770
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations