Great shopping experience. found Halloween stuff and a witches book for our daughter. store is laid out well and stocked.

They always have what I need

Love Michaels Store! I always shop the clearance but they have so much great stuff, hard to see everything in one visit.

I so appreciate the curbside pickup. Originally that did not have a designated pickup parking place and you just had to pull up in front of the store. Now they have 2 designated parking spots. Thank you!

Good selection and a clean store. Staff has been helpful and nice.

A little high on price but awesome place to get art supply

Really helpful when I had no clue where the things I needed were.

Got really cool Halloween decorations for a fair price

Live as lol the crafts that I can make and love the clearance items you all have.

It had everything I needed, and the sales prices were amazing.

I Love this place!!! I went in here the other day to get a couple simple balls of yarn for my daughter only to discover that they have a million (almost) different kinds and colors causing me to go into panic mode! I went and asked a lady employee if she could help me and she said shed meet me at the yarn in a minute. Next thing I know 2 ladies that work here came around the corner and SAVED THE DAY!Excellent customer service!! They have a huge inventory too!

Good quality goods...worlds best Halloween goods, cant wait!!!🐈‍⬛🕷🦇

Got what I needed (apple candles). The selection was limited though as well as that of fall ribbons that I did not purchase because what was left was not my taste.

I ordered online and was able to pick up the same day (actually within an hour). Friendly and competent service.

A little pricey but they do have great products and a variety to choose from.

Nice Halloween decorations.

I really like it

Awesome as usual. So many fantastic ideas. Great employees

Greatest place for most everything you could want !!

I always enjoy buying materials in here! All types of useful and cute stuff!

Had almost every craft needed

Love the people at this Michaels! And such great prices

Lots of arts and crafts items.Store it well stocked and cleanPrices are okay. Mostly go hereto check out the seasonal decor.

Love this store, clean, helpful

Very nice store

I wanted to put a frame on a canvas I had decorated. I spoke with Hannah the framing manager over the phone to see if they carried what I needed. She not only informed me they did but when I showed up at the store later that day she came off her lunch break to help me find exactly what I needed. Saved me money and a ton of aggravation! I appreciated the time she took to help me out. I will definitely be back again!

Wasnt impressed was looking for some flowers didnt like any they had

I always going to Michaels!

Has a lot of arts and crafts supplies. Customer service was good too.

Store was nice, usually give them at least 4 if not 5 stars. Service today was far from reputable, thus todays rating.

This is a great Michaels to shop at. The store is clean and well stocked. I always go to this Michaels when I am in the area.

They are good store

Great store to find any craft supplies, picture frames and seasonal decor

They have anything you could want, crafts of all kinds, beautiful decorations for ever season, I love it!

An item that I ordered was not available and it took me forever to get my refund. And no one at the store seemed to want to help me

The price a item is marked on the shelf doesnt mean that it is the price. I got charged $23.00 for a $21.99 item. I told the cashier, and she said $23 was right and the price on the shelf had not been changed yet. I cant wait till hobby lobby opens in Johnson city, TN. I wont ever go to Michaels again. It wasnt the first time I had been cheated there, seems like it happens every time I go there, and Im not the only one.

I brought my 12 year old grandson from Rogersville to this store.At checkout he spent $10 with a $25 not previously used gift card. The cashier kept the card telling him it had a zero balance.So what he purchased came up to exactly $25.00? No actually it was $10.47.I went back to her and even though she ignored me I finally was able to ask her about it. She said she didn’t give it back because of the zero balance.I contacted the manager who was very considerate but offered me a 20 percent discount if we return. No thanks, I can get a 40 percent discount everyday at Hobby Lobby. Beware of unscrupulous cashiers. He’s 12. Really?

Great prices and staff was super helpful!

Definitely can tell Christmas shoppers have been in this store...its a mess...they were sold out of a lot of stuff. I went for a wire wreath and they didnt have any

I love this store! The coupon makes every price reasonable. Its always great to find something I want on sale and, when I check the app and find a 20% off sale price coupon! The employees are helpful and the selection is great. I spend way too much money here.

Great sales today!

They had everything I was looking for, I like that they have price checkers, it helps out a lot so you dont have to bother the employees. The store was bright and clean.

I have always loved Michaels at Christmas! OK, I confess, every season and holiday, so I should just say, I love Michaels! I love the coupon and the daily savings event! 70% off!! Art kits! Family crafts! Only negative I found here was no fabric... However, they do have it online.

Perfect place to buy all your crafts needs. they always have exactly what I need and more

Always has a good selection for whatever your craft or hobby may be! Friendly staff, clean store, and always stocked well!

Christmas trees there are waayyy too expensive even 60% off

Love this store and the coupons I get my only complaint is that they ran to lock the door when the saw me coming in 10 min before close. I only needed embroidery needles that would have taken 5 min not 10

I absolutely love my Michaels. If you cant find it, someone ALWAYS knows where its at or they will tell you if its in stock or not. And everything is so neat and tidy.

Great place for craft and sewing supplies

Not enough people to help out. Always have what I need and the people they do have working are great.

Excellent arts and crafts store. Surprised by the mark ups on individual items, all due to the sales technique used. I dont shop here frequently but when I do I have to be selective with my choices or will walk out broke☹

😀

One of my favorite places to go to stock up on arts and crafts supplies. I love the savings and rewards that are offered, not to mention the teacher discounts.

I love Michaels. It has so many enchanting things I dont need. The siren call of fun new hobbies sing out from every aisle. This particular Michaels is very similar to every other Michaels Ive been in. Id say this one may be a smidge more cluttered than others, but nothing terrible.

I love Michaels. You cant beat the coupons. I saved 98.00 using thus weeks.

I hate to compare but its like a mini hobby lobby. Good for a really quick in and out grab. Selection is limited but still decent. Pricing is on par with other like stores. Never even spoke to an associate so Im not sure on customer service.

You can find any type of craft supplies that you need. And the prices are fair

Came in for one special item - they had it and it was cheaper than online or the other craft store!!

For all your framing needs!

Good sale prices. Hard to find an employee to help you find anything. Probably should score 2 1/2

Their stock was wiped out but the staff was friendly

Good sir, I must say, I had an exquisite time at your facility today, thank you.

The manager I delt with was amazing. She was A+ for customer service. Very nice and clean store, great sales make the products very affordable!

Arts and crafts of all different types and seasons. Staff was friendly and knowledgeable about the store. Over all great experience.

Great place to find supplies for projects and ideas for new ones. Staff is ready to help anyone who speaks up. Most offer to help anyone walking nearby too.

Well stocked great customer service

I love there paints, beads, and wood working gear they are very friendly and helpful if you are having trouble finding something.

They have everything Im ever looking for, for crafts

They had exactly what I needed, but liked to have never got waited on & I had order item online

Had exactly what I was looking for

I love this place. Has all the products I need for my art work. The bulk buys are great, especially for artist canvas.

My wife likes the place. It is always clean organized and well priced.

Great sake on craft items to make great Christmas gifts right before Christmas

1st time in a Michaels. Def making another trip... Soon.

Handy for crafts

Found what I was looking for, not crowded at all.

Great sale on flowers. 70% off. Love this store.

They always have a good sale and the cutest holiday stuff!

I love that they had everything that my neice wanted for Christmas. Finding the location of the items was difficult; more isle signs would help. Getting associate assistance is impossible; they really need more staff, especially around the holidays!

Always a fun place to visit. Cheap Halloween stuff right now too... 50% off!!

Fun place to browse and shop. Always find something to buy.

Bought quite a few canvases for my mother to paint on. 5 months later, two have warped and need to be restrechted. Michaels gives me no assistance and I have to pay 60 per canvas. 3 months after, one more has warped, same story. Dont buy canvases from this store. Poor quality and no assistance whatsoever. When I asked for atleast a discount, lady says how do I know what condition the canvases were kept in, humidity may have gotten to them. Buy a glass case for your canvasses from here. Extremely disappointing

I had several prints matted and framed at the Kingsport location ar 2626 E Stone Drive. Jeff, the person doing the work was absolutely meticulous and did an amazing job. I was also very impressed with the friendliness and helpfulness of all of the store staff, with several asking if they could help as I waited. It was obvious that the staff respected each other as well as customers, trickling from the store manager on down.

Lots of items on sale for Christmas! Always love the variety.

Michaels is amazing! All of the employees are so helpful.

Michael’s is a great place to get craft stuff. I love going in there.

All the staff I spoke to were extremely nice and helpful!

Good selection. Employees are not real interactive.

Google Coupon and show your phone. There is always a 40% off one item. Have your kids, husband, dog check out seprately

Love it when they have a sale. The Cricut products are way overpriced.

I am not much of a craft person, but I come in here occasionally to help my wife find something. I find the layout of this store so much easier to understand than the layout of their primary competitor.

Micheals has great by selection of crafting, art supplies, markers, artistic paint, dyes, ink, picture frames, and home decor they have a wide selection of crafting supplies and home crafting projects.

Great store and always helpful associates. Especially a nice young lady named Hunter. 😌

Has just about anything you could possibly need for anything you can come up with. The staff is very knowledgeable and personal.

Awesome People that work there are very nice. Chech out was fast.

I love Michaels! I can always find what I need when I go there for a great price.

Prices were better compared to Hobby Lobby, but not as much selection.

Love this store they have everything I need for my crfats

My favorite place to get in trouble. Love the coupons

I have all my framing done here. Nathaniel is the best.