This was a great business to deal with it. Everyone was very nice and you could tell they value their customers. More specifically as to why I am providing a 5 star rating is…I had a great experience dealing with Kevin Murray at this dealership. He provided me with exceptional service and easily had a solution to my complex situation. I’d recommend asking for him if you decide to visit the dealership. Overall super satisfied with how he valued me a customer. Got me back into the car I wanted!

One of the most enjoyable vehicle purchasing experiences I have ever had. The staff was very knowledgeable and helped me find exactly what I was looking for. Calvin was especially outstanding throughout the entire process. If or when I need to buy another vehicle, I will definitely come back for Calvin’s expertise in his work. If I could give 10 stars I would. All in all just an excellent experience all around

The staff at this dealership is full of deception and cant be trusted. Theyll send your information to up to 10 different financial institutions causing hits on your credit. Theyll tell you anything to get a sale even if they cant make the sale. Super Greedy dealership. Watch out for the lady with the glasses by the front door. Never let them maximize your down payment. Note remember they dont care about you or your money. Its the loan that they are desperate for from the financial institution not your down payment. Put down as little as possible. I worked at a dealership out in San Angelo. Trust me I wont post anything wrong. DO NOT TRUST THIS DEALERSHIP.Also dont buy anything thats not Chevrolet from this dealership. Anything over 78,000 miles stay away from it regardless of what they say. Test drives dont reveal anything. Ask for a diagnosis report and again trust me.If you just looking for anything, low on income, young, dont know about vehicles, or desperate then this dealership is probably for you.Ill be posting experiences from family and friends as soon as I get more details so feel free to come back and learn more from others before you shop here. Theres plenty other dealerships on this same street if youre looking for professional assistance and someone that will help better serve your car buying experience.Try First Samuel World Wide.

Yesterday I went in not knowing If I was going to come out with a new car but sales person Monica helped us out so much, she is also really nice the only issue I had... was that cup on her desk... dont fall for it people its not a real spill... 😆 🤣 😂 other than that she was great and she is bilingual too 😊😊😊🇨🇴

From the moment I looked at the car and inquired about it the process was so quick and easy took less then a hour to be set on this car! Crystal was by far one of the best saleswoman I’ve ever dealt with. Very responsive and listened to what I wanted and found exactly what I wanted and more. Never tried to turn my interest on anything other then what I asked about.

Michiel was so amazing! He was friendly and a great salesman. Just pleasant to work with. He really had my best interest in mind and did his best to find me something I wanted. Unfortunately I did not find something that fit my needs but thats okay! Seems like their fees are a bit high ($2,500+) so keep that in mind when going over the offer! Definitely ask for Michiel if you go!!!

This was an awesome experience, thank you Tristan Harris for all you hard work out in the Texas heat! I got exactly what I wanted! I big shout out to Bobby Cook as well! Thanks again, I love my truck!

In the super busy life we all live, Adam Barton, Bobby Cook, Chad Caouette, Jim in service, and Mike in finance slowed there pace down intentionally to provide one thing for my wife and I…. Peace of mind. This team individually made it a point to address our needs and concerns. Adam stopped and answered questions while on vacation with his family, Chad had 3 customers, asking them to hold up for just a second, Jim was in 2 hours after closing while addressing emails early before opening time, and Mike being new to the organization learning All American way… This experience deserves accolade as well as a big thank you From my wife and I to your team. Thank you

So I have been meaning to write this review for a while. My experience here was amazing I couldn’t recommend it enough. Form when I walked in the door till I bought the car. Ms Wendy was my saleswoman and she was beyond understanding in what we wanted and very personable. We looked at several cars that would fit my family and we ended up going with a 2021 traverse!! My wife loves the car and I’m glad it fits her. The dealership and the staff were amazing with my kids as well and I have four of them. The finance manager as well was amazing and down to earth and easy to talk to and very personable as well. Mr Henry was an amazing person to talk to. Got everything done in a timely manner and was more than satisfied with the service that we got. If your looking for a Chevy go here or a car in general I highly recommend going here.

Monica was amazing!! She worked quick and made sure we were taken care of during the process. The whole process was smooth and easy!

Douglas McGee Jr. Was wonderful and miracle worker. I did however find a right rear tail lens broken long the bottom of the light. And a rock chip on the driver side of windshield.. will have wife bring it in before noon tomorrow to get these issues resolved. God bless

All American Chevrolet of Killeen is deserving a highest rating. Theyve always serviced my pickup and I trust no other to ensure everything is in excellent working order. All the personnel are highly professional, personable, and consistent with customer service. I recommend highly.

Sales department is awesome shout out to Monica!!Touching bumpers FAILOil and lube is a different story. I was there today and after waiting for oil and lube. The guy who drove my truck back to the front. Managed to touch Bumpers with another truck. I couldn’t even fit a dollar bill between both bumpers. The guy who was checks you in was Super apologetic. I didn’t get the same response from the Service manager or I believe his a shop foreman. I basically got no scratches no problem we’ll talk to the guy.

Brian D was amazing. He was knowledgeable, and reached out to me several times. Because of him I decided to purchase here.

Never going here again, got my car back in even worse condition and they completely denied doing it and didn’t even offer to fix it

Michael did an outstanding job. Also, thank you to John McDaniel. I appreciate the professionalism of both! The team at All-American is first rate.

Monica is absolutely amazing, she helped me so much and made the process so quick and easy. I really can’t express how great this buying processes was with her.

Mr. Frederick Norman & Mr. Jimmy Alaniz wonderful sales personnel.Love my 2021 Chevy Trailblazer RS

The service was fast and professional. ALL employees were very polite and friendly. We were amazed at how everyone was patient and helpful in every aspect of our stay. Wonderful customer service too.

I had the pleasure of arriving at All American Chevrolet today to look at a 6-Speed Honda Civic Hatchback. The staff were very friendly. The car was a little dirty with dog hair and pet odor, but that was okay because it had not cleared Service, let alone Detail. Understandable. I was able to test drive the vehicle with no problems. The first of my 2 problems is that the car was a little over priced. I get that the current market is what it is. Keep in mind the market affects all vehicles, not just the ones they are selling. My car I wanted to trade-in has a J.D. Power (Formerly known as NADA) clean trade-in value of a certain amount. The total number is not important. I even had a KBB Instant Cash Offer for a number $1,970 less than J.D. Power clean trade. With these numbers in mind, I was offered $6,500 less than J.D. Power Clean Trade-In, which was still $4,530 less than the KBB Instant Cash Offer. They were not willing to come down on their price, and they even were going to have me roll over negative equity that does not exist. Im not sure what the purpose of the instant cash offer is if the dealership is just going to make excuses for unnecessary expenses for all trade ins to clear service to make them road ready. TLDR, I WOULD NOT recommend taking your trade in to All American Chevrolet. Nothing against them as people, only against their business practices.

The customer service is very poor at the service department. I was told that it would take a day to diagnosis the stability track fault on my vehicle. After two days I called the service department but was not able to contact the service advisor. So I left several messages that day. My vehicle was there for 10 days and the only time I received any updates was when I came by the service department. The issue is poor customer service and no communication from the service department. The customer service was really good in the past, so Im not sure why or how things have changed so badly. The service advisor should keep the customer information at all times. Currently this isnt happening.

Amazing experience. Our sales rep, Bryan Grondahl, is a Corvette EXPERT. His communication throughout the process was outstanding - always answering phone calls (even on his day off!) Will be doing business with him in the future!

Thank you Mike Long and All American Chevrolet of Killeen for making the vehicle purchase so quick and easy. Everything was done over the phone and all we had to basically do was come in and sign. Although we did have to wait for finance but it was worth it because they were able to find extra savings for us. Both my fiancée and I appreciate the awesome customer service and professionalism from start to finish.

Yeah came to this dealership hoping to buy a car, and I would highly recommend Sales Rep Ship for getting a car for your need and PRICE RANGE! Be honest with what you are really going for and he can get you a pretty good deal using most of his time on you and really helps out. Same with the management and finance themselves, very patient and kind people. Definitely will be dealing with Ship next time I buy a car if I’m still in the area. Plus they give you plenty of time to get the vehicle you need that suits you

This is a review for Wendy Martin. She is our sales professional for AACK and we were very pleased with her. My whole family loves her. She got us into a 2020 Equinox that we are extremely happy with. She is polite, professional, assertive, family oriented and has amazing customer service. We always know who we can go to for a car :)

I love this place! The service here is always so friendly and quick. I showed up an hour early last time and they were still able to get it done by my appointment time. I cant remember the name of the nice lady that walked me out. But they are all so wonderful! I live in Austin, and still plan on using them for my service work :)

Working with Bryan and EJ was such a pleasure. They are two of the best sales people I have ever had the pleasure to work with. I was in and out with my new truck in 3 hours!!!!

I had a great buying experience at All American Chevy in Killeen, TX. Kudos to my salesman Kevin Murray and the finance team on getting me a great deal on my trade-in and lowering my payments. They were the only dealership that had the car I wanted in stock. I thought I was going to have to go with a baseline model, but Kevin made sure I got the car I wanted! Love it!!!! Great job Kevin and All American Chevy!

Service dept. is terrible. They are misleading and not truthful. They told my son 10-12 days for a warranty repair. Its been 16 and now they are saying 4 more days. That brings us to a total of 20 days. 20 days without a vehicle. 8 days overdue. No loaner, no rental. nothing but excuses, that is when they answer the phone. They dont return phone calls. Please, please consider other options when servicing your vehicle. Our service men and women, deserve far better.

We had a great experience purchasing a new truck here. Kevin Murray was our guy and he was especially helpful. Kevin made the process very easy, always responded quickly to all our questions and went above and beyond to help us find the right vehicle for the right price. Everyone we encountered at the dealership were very friendly and helpful. We definitely recommend All American Chevy of Killeen to anyone looking for a car.

Amanda was extremely helpful and amazing. She replaced my windshield wipers when the mechanics failed too. Im not sure if I trust the mechanics to there job, not sure if they rotated my tires.

Outstanding customer service. They made the purchase of my new truck as easy as can be. EJ was knowledgeable and made sure I got the truck I wanted without pressuring me into making a decision. I’d recommend this dealership to anyone looking for a vehicle.

Absolutely outstanding service. Go see Calvin and you will be taken care of. Today was my first purchase from this dealership and it won’t be my last. Everyone involved was kind, friendly and prompt. Well done!!

I bought a 2021 Chevy Silverado Trail Boss LT from this dealer in January I have had the engine check lite come on in less than a year for multiple different things to include emissions, traction control and parking, the blue tooth no longer pairs with phones unless it is physically plugged into the truck. The service department told me to pick a day to drop my vehicle off and that it will take several days just to diagnose the problem not including to fix it. They do not provide any transportation while the vehicle is being serviced or diagnosed. Mind you this vehicle is completely covered by the warranty but this location refuses to provide a proper service. They want me to leave my only means of transportation and you are just left on your own. They claims the chip shortage is why they can’t provide timely service but their chip shortage has nothing to do with me or my warranty and the 58K I spent on this truck.

The whole experience was very smooth and Michael Long with sales definitely went beyond great assistance! I told him which vehicle I was interested in, finally decided Ill take it but at the time I had a rental I had to go return so he let me go drop it off and picked me up to finish the deal! What, yes he did! Also Jackson with financing was great as well, aside from already knowing the finance part he just made it very easy to get me out the door and onto 4 wheels.

Everyone was amazing. I wanted a car they didnt have and between Doug and Austin they got it to me in just a few weeks. Thank you for another great car buying experience!

Michiel Thornton was amazing!!! Customer service and his willingness to go above and beyond to ensure the process went as smoothly as possible was greatly appreciated! Definitely stop by and work with Michiel if you’re looking for a new vehicle :)

My experience at All American Cheverlot was wonderful. The staff was very helpful especially, Jimmy Alanis. He was amazing and very professional. I highly recommend Jimmy to assist anyone with their car buying process. 5 stars all day. Thank you Jimmy for all the hard work you put in. I will definitely see you in the future. 💜

I was more than pleased with the customer service that I received from the service department at All American Chevrolet. From the time that I called the service department to report a problem with my vehicle to the time that I picked it up after the repairs I was treated well. Landon is a true asset to your service department. He is very professional and keeps you informed during the time that your vehicle is in for repairs. I appreciate his great attitude and his overall help in getting my car back to me as quickly as possible. Tim was also very personable and kind when we returned to pick up my vehicle after the repairs had been completed. Both Landon and Tim are true assets to the service department! The mechanic that repaired my vehicle also did an excellent job in finding out what the problem was and then repairing it. Im very happy with the service that I received at All American Chevrolet.

Elmer Jackson was very professional and helpful. Great sales experience, would buy a truck from this team again. He even helped me out after the sale with a minor issue and called me directly and helped me diagnosis and fix the problem! 5+ stars.

Monica was AMAZING! She took great care of us and helped us so much. The customer service we experienced was the best

The respect and hospitality I was treated with was outstanding. Everyone at All American really went above and beyond for me and I would definitely go back and would highly recommend this dealership and the employees. Tristan and Eddie are great people and I would recommend them to anybody.

Cody Hoffman provided me with great and speedy service. The best I have had at a dealer. Keep it up!

Austin Bitner and Wendy Martin were a great help in the purchase of my new 2021 Tahoe. It was a smooth operation from start to finish.

I enjoyed my purchase experience here and my Salesman, EJ was awesome. Faster purchase than Im used to!

I had a great experience this last Monday. I set up my appointment with Frederick and he was awesome! He’s was honest about things and we had good conversation. Also, the atmosphere felt like it was no pressure. I believe the floor manager came up to me, he was also very nice, and tall. Now my man Viz in the finance office. He was super chill as well. His music was also a huge vibe. He pushed a lot of buttons to get me to a comfortable payment while also getting some benefits. I would recommend this place to everyone. If you go, you have to ask for Fred. He’s the only Fred that works there so it won’t be hard. I’m glad I made a purchase here.

I’m horrible with names but the guy that checked me in was amazing! He made sure I got the best price and made me feel valued! The valet guy is always wonderful! Each trip with him is educational, and I always learn something new!! Kyra checked me out. Her name was easy since it’s the same as mine. She was very sweet, polite, and professional. Her personality showed. She could’ve been dry and just checked me out, but she didn’t. She made a connection with me that I appreciated.Keep up the good work!

I had to do a replacement for a recall on my truck. Fast, accommodating, Great attitudes, friendly, informative and knowledgeable. Love the smiles and laughter.

I have been getting my vehicle serviced at all American Chevrolet for the last eight years. I have always received really good service up untill my last two visits. I have always made an appointment to have my vehicle serviced. Appointment times used to be honored. The time before this visit, I had an appointment and while I was checking in, a walk and came in and checked in next to me. She did not have an appointment. Our vehicles we’re taken back approximately the same time. Her vehicle was finished and returned her 45 minutes prior to mine getting done. I mentioned the visit before this last one because I did a customer satisfaction survey on it but I never received a response by anyone from all American Chevrolet. This last visit, I had an appointment for 8:20 AM. I was told it was going to be two hours Because they had a lot of walk-ins. I guess I just want to know if appointment times are no longer honored like they have been in the past. If not, I’ll just show up first thing in the morning and check my vehicle in instead of going through the hassle of making appointment and scheduling my day. Other than that the service that is provided on my vehicle has always been outstanding. The service technicians are five star and do a great job servicing my vehicles.

Meeting Tim, A very wonderful and HELPFUL Representative at your location. All my needs where meet without confusion. I had issues before, and vowed never to return but I thought I would give it another chance glad I did...Meet Tim, he put all my worries to rest...his smile & warm hand shake ease my mind...Thanks for you great Customer ServiceCarolyn Bright

Went to all American Chevy to purchase a new truck and my salesman Frederick went above and beyond to help us get the perfect truck for us !! He was very polite and on the ball with everything he was helping us with . We will for sure be returning just because of him. If you are in need of a truck please go down to all American and check em out !

The service department used a device to diagnose the problem but the cost of repair was very expensive.But thank you anyway for diagnostic.I paid for the diagnosis. And took my truck back home. They kept it over night for no reason. The next day it took less than a hour.Ill drive it like it is.It has a new airbag system and Im not worried about a light that wont go away.

Very customer oriented. We made an appointment online and were greeted at the door with the vehicle we requested waiting out front for us. The whole buying process was smooth and easy and without pressure.

Took in my C7 to get a new hood liner installed. They wanted me to just drop it off by Tim the service Advisor got the car pulled in the back right away once he found out I was leaving town that day. Tim definitely cares about making sure customers are happy and satisfied. Definitely will be bring my corvette back to him again.

If your looking for a new corvette look no further, best experience at a dealership ever! Make sure you ask for Bryan Grondahl best corvette specialist in the state of texas !!

I bought a vehicle on 5/12 and all went well initially. My plates expired on 7/11. For the past two weeks I called on Tuesdays & Thursdays when plates were delivered for an update on my plates; not received yet. I explained to Jordan I needed to go out of town and needed either the plates or an extended temporary tag. She asked me to check back on 7/8 before I left town and if needed she would request an extended temporary tag and overnight to my destination. At this point she referred me to the title clerk who confirmed they didnt have the title to order the plates. Initially sent in wrong form; re-processed correct form and still waiting for title to order plates. Just got off the phone with sales manager, Adam Barton, while honest, he was rude and stated I had no choice but to wait for someone to call me at their convenience to investigate my issue. I told him Ive been asking for this to be escalated but never was. No one at All American Chevrolet is taking my situation seriously enough to resolve the problem. All I need is a temporary plate and thats not a priority for them to get it issued. I dont dare drive my car with an expired temporary plate. I cant drive back home across 4 states.Stuck waiting on the dealership. Adam hung up on me....

They were very respectful! Very helpful! I went there with no car and with no intentions of getting one but they ensured I left with the best deal!

Everyone was very nice, especially our sales rep Wendy. She’s absolutely wonderful, and gave us the best dealer experiences we’ve ever had. Everyone made the process painless and so easy. Couldn’t have had a better experience and got an amazing vehicle in the end.

Amanda was very professional and was able to get my vehicle in and out for an oil change and tire rotation.

I had the best experience with Brian Downing, He is knowledgeable on all the vehicles at this dealership. He will work hard to find exactly what you are looking for. For a good experience ask for Brian, he will provide you with excellent service.

My process was quick and painless at All American Chevrolet Of Killeen. Huge thank you to Michael Long for being trustworthy and patient. Twice I have gone to Michael for purchasing a vehicle and each time he far exceeded my expectations. Thank you to All American for the superb experience all around.

Came in for a oil change which went smoothly, except for time. Got there at 8:45am and wasnt done until around 11am, this is to long for and oil change. So no I wouldnt recommend using your facility for a oil change.

Chad was so helpful throughout this entire process! I’d definitely recommend him 10/10. He stayed late after hours to help put me and my grandmother both in a car and was the only one who didn’t seem frustrated or irritated in the building. He made the process smooth and easy!!

Went in for a oil change and tires rotation. I arrived on time and was taken in and everything was taken care of. Thier professional and skilful manner was accomplished.

Cody was awesome! He helped to get my car fixed sooner than I was originally told it would be ready. Everyone there was helpful, courteous, and personable! I highly recommend going there.

Best experience at a dealership ive ever had thanks to bryan

I recently had to take my car in and couldnt be happier. Amanda in the Service Dept. is absolutely amazing and helps out so much. Its frustrating enough to have to take your car in but the Service that I received made it better

Bryan Grondahl was a great salesman. Awesome to deal with. Tyrone in the finance department was great. Straight to the point and no gimmicks. I appreciate that. Floor manager talked through my concerns and made it right. Thank you to all that was involved in the sell.

Customer service was outstanding especially with Elmer Jackson and Mr. Shipman. Both were ready to listen to my requests/needs. Both were very understanding and very patient with me in making my final decision to purchase my new 2021 Silverado Custom. These gentlemen were outstanding. The finance manager Berto was also outstanding. He made sure I understood all paperwork before signing. Thanks team for a wonderful sales outcome!

They don’t work on their “own cars” that are over 10 years old

We live on Fort Hood, so you cannot beat the convenience of the local Firestone that sits less than a mile from our house. We were not entirely satisfied with the service and tried the Chevy Dealership in Killeen. The service is not necessarily faster, and I cannot speak on the work done as I have a limited knowledge of vehicle maintenance, but getting to work with Tim Rich keeps us coming back. Were it not for his positivity and willingness to help, we would most likely keep shopping around. This time, we were thrilled to get a loaner vehicle as the service on ours lasted for close to a week. We will definitely be back as long as we can work with Tim!

Great service, friendly staff made sure I was comfortable while I wait (my decision) had options

I have had the best experience at these dealership when it comes to getting oil changes. They have the best customer service. Kyra Bennett on the other hand has amazing phenomenal service. Makes me feel like I’m at home everytime.

First off, the staff and salesmen and saleswomen are really kind, respectful, and will above and beyond for your business. I was in the market for my first car purchase and not something too expensive. I did find an SUV I enjoyed; however, there was no way I was going to purchase. Mainly because apparently every single car comes with the “All American Promise” or something like that. It was about $3,000 of added things that weren’t necessary or incredibly overpriced. I was looking at financing & even with a large amount of a down payment I was putting down, $3,000 of added incentives was just way too high compared to other dealerships I was going to. That’s a lot to pay or finance that’s not even the car price - that’s money to the dealer that you have to pay interest on so it’s even more. I ended up purchasing a new Ford vehicle where the majority of the incentives and accessories offered at this dealer were included or not over $500. I did ask if I can get a vehicle without these $3,000 of accessories, but apparently every vehicle comes with it. Just wanted to share in hopes of helping another mid-20 year old be smart with their money in search of a new vehicle purchase.

The service department under the tutelage and leadership of Mr. Leslie is a privileged and honor.

I initially came to this dealership because I found a car on the CarGuru app that I liked. They ended up not having it anymore but I was assured by my car salesman, Doug McGee, that he would help me find something in my budget that I loved. And he did just THAT! He listened to what I was looking for so well, wasnt trying to just get me whatever he needed to get rid of, was polite, funny and so charming! I felt like we had been friends for years! He truly had my best interest in mind. Everyone else that helped me was just as professional and lovely. Please go to this place and ask for Doug. He will make sure you get exactly what you wanted!Also, I got a pre-owned 2020 Nissan Kicks with only 8,900 miles on it AND I FREAKING LOVE IT. Thanks again, Doug & everyone at All American Chevrolet of Killeen!!!!

Customer service representatives attempted to be helpful. But it appears the service department fixed the wrong part on my vehicle. Causing the same problem to occur a second time. Parts warranty would not cover the new repair due to a different part breaking, and leaving me with two separate bills. Incorrect initial repair verified by third party.

I wanted to take a moment to give Amanda at the Service department a huge Thank You for everything she has done for us. Our 2021 Silverado has been getting serviced/fixed these last 2 weeks. Amanda has kept us updated and always smiles. She calls and keeps us right on point with what is happening regarding our problem and is 100% honest. You can see that she REALLY Cares and knows her Job extremely well. She stays 1 step ahead... Thank You Amanda!!!

They were polite and professional. The service writer, and amanda carroll Said it may take up to 3 days to complete but I had my truck back the same day. It all seems to be working fine. They did great.

I live in Burnet and drove there to look at trucks and we were welcomed with a warm smile from Wendy. She is very knowledgeable in every aspect. (She is just AWESOME) She makes your experience so smooth and easy. My wife and I will be back soon. Thank you again for my amazing 2017 Dodge Ram!!!!

Your service department either doesnt care or is mis managed. There was next to no communication about the status of the repairs on my truck. What little communication there was was wrong information. The person who handled our claim cody didnt communicate. Gave me a number I could text for questions but never responded. My husband had to get involved just to get answers and even then the answers kept changing. Promised dates of completion were not upheld to and Noone reached out to let us know. We had to do all the communication. Im still not convinced that the truck is fixed but fortunately its running. I will never bring it back to all American Chevrolet. Ill either trade it in or find a new Chevy dealership. The fact that we had to call the warranty company to get particular tests done as well as find out information concerning the repairs is ridiculous. Cody should have communicated that with us. I also tried to reach out the general manager to voice my concerns and left a voice mail and even a message with the receptionist at the dealership. Still havent heard anything back. I guess they really dont care now that we have the truck back.

Eva and Lindsey are fantastic to work with. This team has so many moving parts everyday that are beyond their control and people need to remember they are just the face of it. Every service team member I have dealt with have always given me a personal and prioritized experience. I wont take my Chevy anywhere else. Keep up the good work guys, I dont think you hear it enough.

I would like to put a light on Amanda and the rest of the service staff. They have been very resourceful when it comes to helping us through the maintenance of our vehicle. Amanda will get down to it. You all should be happy to have her.We love our Chevy!!Thank you all!!

Brian G. was extremely helpful with understanding what we was looking for in a truck.

I have no problem at all they take care me

I didnt think that I couldnt get a new truck.....my credit isnt all that perfect...I explained what my situation was and the staff there *( Bryan ) did an amazing job and got me approved ....thanks to all they are awsome I. What they do......

Great experience at All American with Chad Caouette he made the process very easy and simple.i told him what I was looking for and what I needed and he made it happened

The experience that I had at All American Chevrolet was Fantastic. Two outstanding representatives Michael long and Jarrett Harris were valuable guiding me as I purchased the right vehicle for my budget. I would recommend anyone to buy from this dealership!! Great work team!! :)

We have taken both our Chevy Trax and Silverado to All American for service. On both occasions we received exceptional and prompt service. The wait time was far less than other dealerships or garages I have used in the past. The service advisor, Tim R., was extremely knowledgeable and professional.

I just graduated and they never mentioned theres a student discount then accused me of not showing the proof.all they want is to overcharge you, they were planning to overcharge me for the added equipment that came with the car for $3000then they never mention any discountLMAOgood luck on yalls future

Awesome experience here. They got me in on a Saturday morning for my Takata airbag recall appointment, usually thats a M-F item. Their service rep Tim greeted me and answered all my questions, then kept me informed as I waited. Took less time than I thought and I was on my way in no time. Great job all around!

I had a great experience buying my new car. Michael Long is my salesman and he is wonderful to work with. He worked hard for me until he got what I could afford. My next car will definitely come from All American Chev and Michael Long. I will definitely send him some business. Thank you again Michael..

Kyra was courteous and thorough. She ensured I had a follow up appt to cover a warranty repair. She has a great attitude and is very personable

Everyone who participated in the sell of the vehicle was very polite efficient and trustworthy. Special thanks to my salesman EJ who performed all transactions in a timely matter making the process painless. He continues to provide assistance to me when and if needed.. Thanks to All American Chevrolet of Killeen..

A very nice, courteous young lady helped me make an appointment for my auto.

I called for an appt. on Saturday and the service writer said bring in car on Tuesday at 0830 sharp….It’s been 2 days now and still nobody’s even looked at the car yet, why give somebody an appt time and 2 days later you still haven’t even looked at car.The only issue I had with the car is the window would not go up.

I went into this Chevrolet last Saturday to look at a vehicle I was very interested in. I am a young, about to pop, pregnant women that decided to go by herself to talk about prices and a trade in value for my 2020 Ford Escape Titanium Hybrid (a $33,000+ car I purchased back in may). Now I went there knowing that my vehicle lost value once taken off the lot, but I had looked at KBB and was quoted a good 25,000 on that new car. so thats at least what I had in mind for the trade in. Chrystal is the women who sort of helped me. But when starting to speak about prices a man took over, who I did not catch the name. For one this man told me he wanted to sell me the vehicle I absolutely LOVED. so I informed him that I LOVE the vehicle I saw but not in the color they had. he then pressured to sell me one of the cars on his lot instead of caring to find me the one I LOVED which was confusing.. Either way I didnt change my mind. so they looked up a vehicle to sell me. THEN, I get to speak to who I believe quoted my car. He looked offended when I asked the questions I had, after he told me I wont get much on my car. ANYWAYS, later (maybe about 2 hours passed) I finally get a quote on my vehicle. $20,000 and the guy wasnt up to negotiate. I told them no, and said if I dont find a better deal ill come back (knowing that I FORSURE will). That following Monday I found a place an hour away Douglass Chevrolet Buick GMC that had the EXACT car I wanted. Took the chance (bringing family this time) and drove there for a quote on my vehicle and to possibly buy the one I wanted. IMAGINE being quoted $27,000 off the bat? Killeen Chevrolet tried to finesse me. maybe because they thought I was a stupid military spouse that had no knowledge of cars. usually I speak to one salesman when at a car shop. but yall make me speak to 3? Im not going to say everyone who works here sucks. but for sure the 2 men I talked to did. I would not want to do business with them ever. Women shouldnt have to bring a man along when car shopping. Imagine if i was someone that did not have family around or a husband to tell me they are taking advantage of you. how many people have yall already scammed?

Advisor Tim was awesome! He has great customer service and went above and beyond to get me taken care of with my oil change! Boston, who completed my oil change was also awesome and showed great customer service!

Orlando went above and beyond to help my daughter get into her 2021 Traverse. I dont typically enjoy new car shopping because of the high-pressure sales tactics employed with car sales people. However, that was not the case with Orlando. He was very patient and understood our ultimate goal of spending as little money as we could. The one part of the experience I didnt particularly care for was the financial portion where the person continued to push products and services on us that we continually told him we didnt want or need. Aside from that, it was a great experience.

Very friendly service and made sure I understood everything that was going on. The sales person that helped me, Mr. Jimmy Alanis was very helpful for being new to selling cars.