The owner/boat captain is skilled, knowledgeable and highly entertaining. Every single team member is kind and accommodating-from Michelle in the store front to Caile down below.All of the dive leaders are friendly, engaging and attentive to comfort and skillset.I spent two days with this crew, and I now know a whole new level of quality. I have never before seen more amazing sea creatures than at Molokini & Turtle Town. And I have NEVER felt more safe and secure in borrowed gear.Mahalo, Scuba Shack!!

You cannot go wrong here - Charlie, the crew, the experience were awesome. Never have I had hot chocolate and coffee waiting for me before boarding the boat, had fresh pineapple served for snacks, or seen such nice equipment - and I dont only mean it was well taken care of, though it was. It was also brand spanking new, nice equipment. Beautiful boat, excellent visibility, all made for a fabulous time. They took care of us from start to finish and all at a better rate than other shops. Thanks Charlie!

Great equipment, and great spots. The guides know the perfect spots. Great snacks and refreshments provided as well

We had a great scuba diving trip with Charley and the crew. The boat is very fast and has a hot shower on the back. The rental gear was modern and worked great. Everything was on time and very professional. There we some delicious snacks and drinks waiting for us during the downtime between the two dives. The boat leaves from the Kihei boat ramp. We had a really nice guide who gave us lots of info above the water and made us feel confident down below. Mahalo

Outstanding shop, we will absolutely return. Charlie and guides are fantastic. They are super safe and fun—we completely recommend.

Any company that tries to force not just customers, but anyone entering the store to be vaccinated ahead of any mandates, is not only uneducated on how the virus spreads but is unprofessional and doesn’t support individual risk mitigation or freedom and is not a business that should be supported.. plenty of better dive shops to give your business too..

Captain Charlie and his crew were wonderful! No frills of the call and response, lets have fun, kinda stuff that can happen on tours. Kaylee, our dive instructor, was super knowledgeable about all the various plant and animal life surrounding us. Got to hear Whales sing under water!

Terrible customer service and discriminatory policies. Only allows vaccinated people to enter the store and ridicules you if youre not. How devolved does someones state of mind have to be to implement a policy of this kind?

Our family had a great dive with Scuba Shack. The owner / captain Charlie likes to be the first boat out - but that gave us the Molokini dive site to ourselves, in that we were ending our dive as all the other boats were arriving. The divemasters and staff were all very helpful, and overall we had a great time and some nice dives.

I love diving with scuba shack maui... They really make it fun. And are beyond capable, being new to diving they have been very helpful and patient with both myself and my 13 your old... Im especially grateful for their being as accommodating as they are. When my 13 year old wasnt quite feeling up to diving the 2nd dive she was able to join the snorklers in the group so that I may complete the second dive. Its a good feeling to know that my daughter was safe at the surface making the most of the opportunity, while I dive below. As much as I love having fun, I truly appreciate knowing we were both in good hands. Oh and the best part, we had whale and dolphin sightings while on the boat!! As return divers were definitely looking forward diving with them when we return to maui for our 3rd time 😇

Great group to take you visit Molokini! They are professional and provide everything you need - food, drinks, hot shower on the boat...The fish diversity and the visibility on the spot are great! We saw many turtles and eels, and got to hear whales as well!!!Plus, the shop is nice, and not overpriced. We actually bought some snorkeling gear, which well enjoy for the rest of our vacation!

Kaylee was a great DM! Like some others have stated, the captain can be off putting at times, didnt bother me much because I am not sensitive, something to consider if you are. Minus 1 Star for both of my tanks starting at 2900 psi. Other than that, Molokini dive was beautiful and we saw some whales on the way back. Boat left from Kihei boat ramp, which made it a short trip to the crater and a short drive for us because we stayed in Kihei.

Signup: Great Service over the phone / in store, borrowed a prescription mask with no issuesDive Day: Captain Charley was awesome; super fun, good driver, knowledgeable. My Scuba Guide was phenomenal -- I was a little concerned about diving since its been a while since my last dive and I was by far the least experienced diver on the boat; she did a great job checking on me and assuaging my fears. Dove Molokini Backwall and a near-shore dive and was back in my car by 9:45 (after a 5:30 am start)Im bummed theyre full for the next few days

Stopped by this dive shop with a sea urchin stuck in my arm...they helped me out with an island remedy. So thankful for their kindness. Customer service above and beyond

Positively the worse service ever from a local business. The woman working on Easter Sunday displayed zero aloha and should have no role in customer service. I will never return for anything.

I’m so torn on this review:Pros: my spouse was completely terrified of the ocean and Katie was an absolute saint. She was patient, professional, and “kept me calm” as she learned. She’s now hooked. (Deserves 5 stars)The open water was cheapest I could find and included the malakini dive. It also has paper books so you don’t have to do the whole e learning scam with PADI.The boat and equipment were very new/clean/fast.Cons:Charlie is just generally rude to his customers. He is not polite. If you don’t care about customer service from the captain, then I’d give 5 stars to this shop. Everything else was great. His character is almost comical so you can take that approach then go for it.

Best dive I have done in years!! The team was friendly and informative. We saw two reef sharks, two manta rays, lots of eels, turtles and plenty of colorful fish and coral. There was even a hot shower and snacks after our dives:) Loved the crew and the dive was exceptional. Best day ever!!

Im a super chill dude and never write bad reviews but this guy does not deserve anyones buisness. Zero aloha at this shop. I dont want to go into details but use your money someplace that has good people who treat others well and are kind.

There are so many dive shops in this area, so it might be hard to pick one over the other. But if youre feeling a little uneasy about diving, then go with Scuba Shack and ask for divemaster Blair.For context, I got my open water and advanced certs almost a decade ago, and hadnt dove more than 6-8 tanks since. Even with 2 refresher dives near shore a few months prior, I was feeling uneasy. Not to mention, I have been getting seasick lately, even while taking Dramamine. When we took off on Scuba Shacks Double Scoop, the two divemasters took the time to assess our level of comfort and experience, and provided an indepth description/history/common sightings. Once we got into the water and began descending, I was overcome by panic, but Blair stayed with me the entire time, calming me down and providing visual encouragement and affirmation. During our second dive at Turtle Town, the divemasters were transparent on the current patterns and provided sufficient caution on when to stay close to the bottom and what to expect around the caverns. There were a few spots where I had difficulty with neutral buoyancy, but Blair helped to make adjustments when needed and helped to guide me around tricky areas. She was awesome and made me feel relaxed and safe the entire time.When conditions are smooth and all divers are proficient, you wouldnt get to witness the attentiveness or composure as I had. Youll be in good hands diving with Scuba Shack and the two divemasters there.Moreover, Charley made it easy to book over the phone, especially considering we had called an hour prior to shop closing time to dive first thing the following morning. They offered refreshments after registration and a light snack between the dives. Crew is professional and really friendly, and because there havent been a ton of tourists, we got to see a lot of marine life!

Great dive outfit. Captain Charley was awesome and clearly cares about safety and his boat/gear/truck. Dive master Blair was awesome. Dive briefings were thorough on what to expect and she regularly checked in with everyone in the group. Dove Molokini and 5 caves. Will be back. Thank you

The owner runs a tight ship! Best gear Ive ever used by a mile. (200 or so dives). Knowledgeable and friendly staff too! Lotsa recommendations on places to visit while on the island. Great experience!

This was my first time renting my snorkel gear from here. I wish I had always gone here!! The prices were great! I have glaucoma and extremely blind. I was able to get goggles that I could see out of clearly. It was the first time out 7 times renting goggles when I come to this island. This was huge for me to be actually able to see. They are so nice at the location and very helpful! We also rented chairs and boogie boards there. It is located in a very convenient area next to the ABC store, gas station and the hotel I was staying at. I will be back to rent from them again next time I come! Thank you!

The Molokini snorkeling tour was spectacular! We thoroughly enjoy the reef, sea turtles, and whales that we saw. Charlie, Carrie, and Blair’s did a great job getting us set up, showing us where to snorkel, and being fun and upbeat people! Don’t let the early rise time prevent you from going on this tour with them. We were also happy with the various beach equipment we rented from Scuba Shack (beach chairs, beach umbrella, stand up paddle board, and body board).

Charlie was very friendly and unassuming. Prices were great and scuba rental gear was in excellent shape.Cant wait to get a chance to rent from him again. Thank you!

What an amazing day on the water with Captain Charley and staff. The best experience snorkelling by far. I absolutely loved the fact it was a smaller amount of people which gave us personal attention and not crowded. We saw turtles, beautifully sea life, and more. Excellent equipment and overall the best day!! Thank you Charley! Highly recommend this company!

Best scuba and snorkeling experience’s we ever had in Maui! We had so much fun and felt very safe with Captain Charley and his team out on the water. His wife and staff in the office are very knowledgeable and sweet. Their dogs are usually laying around the shop living the good life! You will feel right at home and like your a part of the family right away. This is the perfect small business to support and will end up friends for life!

I had such a great experience diving with Scuba Shack. I am a new diver and the Dive Masters made me feel extremely comfortable and cared after. I would recommend this dive shop to everyone, novice or experienced diver!

Great diving experience! We hadn’t been diving in awhile, and Captain Charley and Joe were so helpful and reassuring. On-deck experience was top notch as well. The boat wasn’t crowded AND there was a hot shower...with conditioner! We will definitely choose Scuba Shack over any other diving/snorkeling company in the future.

We did the Molokini snorkel tour and loved it! Very interesting spots to snorkel and the crew made the whole experience a lot of fun. We really appreciated the fast boat and small group, we would not have had such a good time if we were packed in with a bunch of people. I would highly recommend going with Scuba Shack if you are interested in snorkeling or diving at Molokini. Also rented some nice gear from them.

Saw one of their boats speeding through a quiet bay and almost running over a snorkeler/spearfisher who had a clear bouy marker. Unnecessary recklessness.

AWESOME SERVICE, EQUIPMENT & CREW! Booking our dives was super simple because their website was clear and the employees were so friendly. It’s fantastic that this shop uses brand new gear which made me feel safe and very much privileged. The option to buy 30 day old scuba gear is also a killer deal! The boat is very clean and efficient in the way that it is set up. They even have a hot water shower hose that you can use to rinse the salt water off after your dives! The captain & crew is what made the experience stellar. The crew is very thorough and comedic when briefing us about the boat & trip. Captain Charley is very experienced and entertaining. Forgot your underwater camera? No problem! He brings his camera on every single dive to take pictures of his divers and the colorful Maui marine life. He posts tons of pictures on their blog for us to view & share for free … how amazing is that? You can tell that this dive shop focuses on the total customer experience. I highly recommend that you schedule your scuba diving trip with these guys. They offer snorkeling as well and their snorkel gear is top notch. Lastly, they also have property that is at a discounted rate so we’ll be sure to take advantage of that the time we travel to Maui! Thank you for the memories Scuba Shack!!

Simply the best.

If you don’t scuba dive with scuba shack, you’re making a mistake!!! Scuba Shack is the BEST. After my experience with the captain and Blair, I will ONLY book with scuba shack. Blair spotted every animal on the sea floor and under the rocks! We saw 10 sharks! I came face to face with one too! Blair and the captain brought a GoPro, took pictures of us, and sent them to us FOR FREE! Every other dive shop charges a ridiculous amount for photos. The staff is so kind and helpful. I could just go on and on about how awesome scuba shack is! Basically what I’m saying is BOOK NOW WITH SCUBA SHACK!

I have been diving w/ Charlies scuba shack for years! Last week we were on Maui so I went diving w/ him on the Fourth of July. We were a group of five divers, the dive leader was Blair-very knowledgeable-with great eyes for spotting neat stuff!! And did we ever spot something NEAT! A whale shark!! Maybe 40 feet away. I have hundreds of dive in Hawaii and have never seen a whale shark. It is indeed a rare sight!! Thank you Blair! And thank you Charlie for another great adventure!

Very rude staff. Recent fatality during dive.

I always rent my snorkel and beach gear from the Scuba Shack and went on my first snorkel adventure on the Scuba Shacks boat and had a great boat trip and Captain Charley made sure everyone on the boat had a smile on their face when he did 360s!! Michelle at the Shack always makes me feel like a guest instead of a customer. EXCELLENT CUSTOMER SERVICE AND SUPPORT!

Great place to rent gear! Snorkel, mask, and fins for around $ 6.00 per day! Right across the street is a great reef for seeing fish and turtles.

The Scuba business in Maui is VERY competitive, which is great for clients, because you get outfits like Scuba Shack to provide top gear, top staff and a top experience. Our boys got certified while here--thanks Shane!--and we got to do their first open water dive with them at Molokini. Fantastic. The SS boat is FAST (less wasted time boating), roomy, clean, well organized, and stocked with new gear. Whats not to like? The crew and captain are friendly but business-like when it comes to the diving and the dives--and I appreciate both. I will definitely be back.....

Excellent experience. Great boat, rental equipment, Captain, and dive masters. Cant recommend enough!

I had a good dive with the Scuba Shack, but the owner/captain ruined the experience for me.Hey everyone! Listen to me talk about how my boat is so much more awesome than everyone elses.Did I mention that we were in this magazine!? Wait, did I tell you about us in this magazine?Hey, you guys, hey, I know you are already here on Maui, but hey, I have some extra properties that I am not using and, well, do you want to rent them?My god - I do not need to hear you gargle your balls and pitch to us how awesome you are, we have already paid to come out on your boat. It was like a horrible timeshare presentation that you didnt even know you signed up for.No I dont want to rent your vacation properties, no, I dont care that you were in a magazine, no, I dont want to hear about how fast your boat is. Providing a quality diving experience and bombarding customers with our ego are two entirely different things.If you are deaf then I would definitely suggest that you go with Scuba Shack. If you want to meet a good hearted owner who cares about customers and not how much money can be exploited from them, then look elsewhere.

We have been diving for 12 yrs, all over the world, and Scuba Shacks customer service and attention to detail was as good or better than any dive company weve ever been with, and their equipment was hands down the best weve ever seen! HIGHLY recommend to experienced divers! (We didnt have any beginning divers so we cant comment on that.)

My wife and I had an amazing experience with the crew of Scuba Shack! From inside the shop signing up to meeting at the boat ramp to the amazing underwater adventures these guys do a great job. Thank you Charlie, Michelle, Joe and Chris!!

Very professional, great gear, 700 hp boat, decent continental breakfast between dives, hot shower on the boat and a coffee bar if you arrive early to compete your paperwork, and $20 cheaper than the other dive shops I called (about 5). They had a comprehensive safety and dive briefing and doing whale watching during the surface interval was a nice plus. They leave really early (5:30 am) but we beat most of the other dive boats to Molokini Crater and we were in the water at 1st light and also we got to Turtle Town (near Makenna) before any other dive boats too. The Dive master Carry (sp?) was awesome and she spotted a super camouflaged octopus, shark in a cave, shrimp, nudibanch and a manta in the distance that we got to watch for a few minutes at the end of the dive. My only complaint was Captain Charlie gave my dad a hard time about taking a few ounces of coffee when I suggested he keep me company when he dropped me off and I was the 1st to arrive at 5am. That was very minor and everything was top notch, so I definitely recommend this place. One thing of note is they replace all their gear every 6 months, so if you are in the market for some dive gear at a 50% discount you might want to give them a call.

Great service from sign up, check in, and day on the water. Excellent choice for smallgroup feel; very knowlegable team! They can make all levels feel at ease in/on the water.

Many thanks for the first-class support during the training to become an OWD! From the first to the last minute we had fun and always weighed in safety. With ScubaShack we made exactly the right choice! We can recommend ScubaShack without reservation!

We got open water certified with this company and couldnt be happier. Greg our instructor was amazing and really taught the class well and we felt so comfortable being in the water under his instruction. With his help we were certified and loved diving with this company and out on their boat was a blast. They know their stuff and teach it in a manner that is not overwhelming. I recommend them to anyone and everyone that go to Maui. They are friendly as professional and know their facts. We made life lo.g friends and are so very happy we certified with this company.

Had a great experience, personalized attention and family friendly. Would highly recommend

Great rental place right across the street from Kamaleo 1 beach. They tell you the truth and do not just rent you things if the conditions are not good. They have a good diving and snorkeling tour if you are willing to be there at 5:30 am. Their super fast small jet boat brings you to Molokini in just 15 minutes! Charli the capitan and the crew are very nice and helpful. Great service from start to finish. Obviously, if the conditions are not great nothing can be done about it, but you can at least rely on their service.

As first time diver, I didnt get safety instructions before signing the waiver. So felt like signing life away. Got stung by sea urchin during the diving, They just asked if I am OK and sent me to the store front to get treatment. Michelle told me meat tenderizer and vinegar mixture works and applied some on the wound saying its gonna dissolve the stings. I used this method several days It worked at first. But some of the spine just stayed in the skin. They should have told me to cut the wound to remove the spine clearly. Their boat is very fast and powerful. I guest because they have done it so many time, they dont think the safety instruction and sea urchin injury are big deals.

We had blast today. Very fast and stable boat. The crew will make you feel as your the only one on the boat.

I have traveled to many different destinations, and dove with many different outfits. I can say that Scuba Shack is the most professional, organized, safe and above all Fun. Keep up the great work. See you again soon!

Having been on this boat ~40 times over the past 8 years, Ive seen a large number of different customers ranging from snorklers, new divers, & infrequent divers to very experienced divers. This operation does a very good job of providing a professional, fun and interesting experience. When most divers are experienced, the dives are more challenging. With a mixed group, they do a very nice job of catering to each level. The equipment is always new and the boat is well designed to provide sun, or shade, or protection from wind and surf for those days. Very rarely Ive heard a negative comment after leaving the boat, but never about the fundamentals of safe diving; typically divers enjoy the services provided and look forward to returning.

Charley runs a great operation. Our boat was the first one to arrive at Molokini, letting our first dive happen without the hubbub of tons of other divers. On my first day with them there were two dive masters, Blair and Katy, were fun and personable on the boat and strong experienced divers underwater. Special shout out to Blair who DMed for me - she knew exactly where to find a shark resting spot and spotted two very hard to see scorpion fish who were traveling together, along with a bunch of other neat wildlife.I went back a second day, bringing my daughter who wanted to try scuba diving for the first time. Dave was the DM today and he was great with her. They went in together and cruised back and forth across the reef at up to 35. She loved the experience and cant wait to get started on her OW cert next. Big thanks to Charlie and Scuba Shack for making this happen - it was the highlight of my daughters vacation and mine, and I couldnt have asked for a better first dive experience for her.

Friendly, knowledgeable and trust worthy staff at a convient location.

Had 2 great dives with the crew from Scuba Shack. Relaxed, fun, & safe! Would definitely dive with them again!

We just spent 11 days in Maui. We rented all of our beach stuff snorkel equipment, boogie boards, paddle boards,etc... from the Scuba Shack.Had a great experience.

Good dive company, no super large groups and fast boat. Would use them again.

I tried to find out information from these guys over phone. The owner/person who answered the phone was repeating 3 lines every time I asked about what is involved in a Scuba Open Water Certification. There is more to the certification than just $350 and that it can be done in 3 days (sarcastically). After asking him a few detailed questions, he came back to me saying he can answer my questions if I ask them one by one. And when I pointed he could have already told me all these things upfront.. he banged the phone on my face. Conclusion: Horrible Customer Service; Rude Behaviour.

Fastest dive boat on the island. Great guides

Long review short – don’t dive here unless you want to be treated like a child or if you are female, you like some random stranger trying to grab you at every opportunity.When we arrived the boat the next morning, we heard nothing but complaints that we were using our own gear. We offered to hook up our gear and were told, “No, we just need everyone out of our way for right now and we will hook it up for you.”Once we were on the boat, things only got worse. Charley, the owner, likes to yell and treats people like 1st grade students, his staff included. Charley told us they were at maximum capacity for the boat that day and as a result, we would be pretty tight on space. Since were so tight on space, I opted to take my wet suit to the other side of the bench (where no one sitting because the open water divers were getting their dive brief at the rear of the boat) to get suited up to give everyone on the bench a little more space. I was quickly reprimanded by Charley that I had to put my wet suit on only by my BC. Charley then sat next to me to get his gear on and told me I was in his way and that I should leave the bench area until he was in the water.Charley then pulls everyone together, after we are geared up, the water is incredibly choppy, three divers are getting sick from the rocking in the water, and Charley takes this opportunity to do his dive briefing, after we are all geared up and people are getting sick from the choppy water. Charley then states the dive will be guided and we are not wonder off on our own. Once in the water, Charley is so busy taking pictures with his own camera that he does not show you anything once underwater. If that is the case, why did we have to say on the “guided dive”?After the first dive, we moved to the second site, we again hear complaints on our gear, we again offer to put it all together on our own, and are told that we can’t touch our gear and that our Aqua Lung BCs are the worst design he has ever seen and could not imagine why anyone would buy the BCs. Thanks for your opinion, Charley. We really like our gear and if you were not comfortable putting everything together, you should have let us do it ourselves like we offered to several times, particularly since your crew hooked up the regs incorrectly every time and we ended re-doing everything anyways (e.g. hose to BC was not clipped in tightly, back up reg was left loose, tank not turned on, etc.).The creepiest part of this experience happened at the end of the second dive. Charley said there were warm showers available and that if any of the women on the boat, “wanted a free hair washing [by him] so we could go back and tell our husbands/boyfriends how a real man washes a women’s hair, he would be happy to oblige.” That on top of the fact that Charley was so handsy with the female divers, particularly the young females, was disgusting and creepy.Fast forward to heading back to shore, Charley instructs the captain to stop the boat about 3 minutes shy of the dock so he can tell us about his properties that he owns and is renting out. As I mentioned before, the water is incredibly choppy and we now have four people hanging over the side getting sick, all the while, Charley is trying to sell his time share to us oblivious to the fact that his passengers are not comfortable and should be taken to shore quickly.We finally got back to the dock and were told we had to wait to get our gear until the boat was out of the water. Not too happy about this as Charley then tells us that he and his crew will be running drills for about 20 minutes so we should go hang out on shore until he was ready for us. When he finally does get the boat out of the water and hands us our gear back, he doesn’t even give us our gear – he tries to give us his rental gear. I guess our gear wasn’t as bad as he made it out to be since he was so dead set on trying to give us his rental gear.

We got great service and a great price. Definitely recommend this place for snorkeling rentals!

Like doing business with your best friends! Enough said.

My 12-year-old and I had a great time with Charlie and his team, and saw so many different kinds of fish it took me days to identify all of them in my pictures. Over two days we did 2 dives on Molokini, one at Red Hill, one at the wreck of the St. Anthony, and a night dive at Makena Landing (turtles! in caves!). The Double Scoop is a nice fast boat so it only takes a few minutes to get from the boat landing to Molokini, and the dive gear on the boat was in great shape. Were looking forward to coming back.

Try it and you will love it!

I did my OWD diving license here and am of the opinion that a rating is absolutely necessary.The first I was picked up directly at the pier and brought directly to the diving school. After a very good education and the further procedure, I decided then for SCUBA Shack. I have to say that I do not regret it at all. The prices are a bit higher than in other diving schools, but the bungalow was in that time with in terms. Among other things, I even had my own diving instructor at times with whom I then passed my exams. You do not feel like youre in mass processing. On the contrary, people pay close attention to diving problems, thanks to the small groups they offer. It is also clear that not all languages ​​can be covered, but the most common languages ​​(English, German, French and others) are spoken fluently, which simplifies the communication between each other. I will definitely come again. Thank you for the exceptionally great days.Stay October 2015