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Computer Headquarters
4033 Tongass Ave Suite 200, Ketchikan, AK 99901, United States
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Computer Headquarters
Comments
St
Review β„–1

Had issues with my phone, gave me honest opinion on repair cost. Ill live with phone without repair!!😎

ca
Review β„–2

I brought my phone in to be repaired. They got it in a lot faster than I anticipated and got parts in quickly. Their quote was a lot less and I expected ($100 max). In the end my phone could not be repaired but I was not charged for the work they did already. They even helped by sending me photos of the inside of my phone to make a case for a refund to the seller. Excellent service and would go here again.

Jo
Review β„–3

Awesome service.

Jo
Review β„–4

They have been faithfully and professionally taking care of our small business for the past ten years. No easy feat. Weve always appreciated that if it is truly an urgent need they are there for us. Period. Their work is always professional and well considered.

Bi
Review β„–5

Considering that most folks who go into local computer stores, will look at the stuff and then leave and buy it on line, I see recommending that they inventory more is the same as recommending suicide.Their mission is to fix or optimize your computer system, not to be a doormat on the way to an online store.They have helped me many times, and I appreciate that, and when they could not help me, they did not charge me.

Bo
Review β„–6

Computer HQ is AWESOME!!! We had a flood at my workplace yesterday and my computer was sitting in 4 inches of water. I brought it over to Computer HQ and they dried it out, cleaned the motherboard and I did not loose any files.. I was able to pick it up this morning and everything runs great. You all are the greatest.

JB
Review β„–7

Computer HQ is a fantastic small business to work with, and able to solve all of the computer issues weve had locally at our tour company. From the simple to complex, Kyle, Austin, and the team can get it done! I would highly recommend them to anyone searching for personable service with professional quality.

Mi
Review β„–8

I paid a lot to get my device repaired. It did not work, and they did not give me a receipt. I would consider this store to be a ripoff.

Re
Review β„–9

If I had the option, this company would get 0 stars. I attempted to have my Macbook Pro repaired at this shop. Unfortunately the crew could not be of service to me. I was very patient for over a month. Your employees lied to me and said they had serviced MacBooks previously. However I quickly found out they didnt. I retrieved my computer from your business and took it to a professional. The internal hardware was MISSING all of its screws. It was only held together by 1 screw that didnt even go to my computer. Now I am confident that the computer was brought intact with all parts together. The service I received was completely unacceptable. An employee at your business also took all of the information off my computer and I cannot even access some of my most fond memories. This business needs to be more honest. If the repair cannot be done then be blunt about it. Not only is my computer damaged completely because of the additional damage that has been done by this company, it has also been wiped of all my most fond memories. :(

Le
Review β„–10

I have not done any business with this company personally. The reason for that is how I was treated on the phone the times I called in for information. That in itself is enough to know that working with these people is a bad idea.First, they are HORRIBLE about returning phone calls. Absolutely awful. As in they dont.Second, they are bad about answering the phone at all. If you call between 9 and 9:30 or 5:30-6, they will not answer the phone. Good luck during the middle of the day, too.Third, there is little to no professionalism when on the phone. It sounds like I am talking to some wash out, drop out high school student whose every other word is dude or like.Find someone else, do NOT waste your money with this Mickey Mouse operation. It is a wonder they are in business at all anymore.

LE
Review β„–11

Very unprofessional service.First I broke a 4s I phone . They said no problem we can fix it . They never even tried to fix itSecond I broke the screen on my iPhone 6 plus so I gave them another chance. The guy at the front desk said β€œ sure we can fix it it will cost$225 but I need $168 right now to order the parts which will be here in a week. Well its been a month and a half and my $168 is gone . Not even a call back.

Za
Review β„–12

Awesome customer service, two phones fixed in record time, and all for a great price!

Ki
Review β„–13

Theyve always come in clutch for when I need computer parts/components ASAP

Br
Review β„–14

Super professional.

Ti
Review β„–15

A local business, staffed by friendly techs that stand by their service!

Information
12 Photos
15 Comments
3.6 Rating
  • Address:4033 Tongass Ave Suite 200, Ketchikan, AK 99901, United States
  • Site:http://comphq.net/
  • Phone:+1 907-220-3651
Categories
  • Computer repair service
  • Cell phone store
  • Computer consultant
  • Computer store
  • Data recovery service
  • Electronics repair shop
  • Printer repair service
  • Security system supplier
  • Web hosting company
  • Website designer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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