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Mattress World of Kerrville
2024 Junction Hwy, Kerrville, TX 78028, United States
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Mattress World of Kerrville
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Gw
Review №1

I purchased a mattress for a new home in Kerrville not knowing the exact date I needed it delivered. They were very flexible and allowed me to schedule and then reschedule delivery dates many times. I highly recommend them.

De
Review №2

My mom and I had a short amount of time to look for mattresses for their guest bedrooms. We walked into Mattress World in Kerrville and were met with a friendly woman who helped us select the mattresses. She gave us some helpful information and we purchased two mattresses and had them delivered the next day. The delivery guys were very careful when removing the old and replacing the new. Highest regard for Mattress World of Kerrville.

Sa
Review №3

The two men were punctual, polite and quick which is all you can ask of a person who delivers a mattress. Very pleased.

To
Review №4

Salesman was very knowledgeable and polite, the people that delivered the mattress were right on the time they said they would be here and were very courteous.

Ka
Review №5

We had a great experience purchasing a new mattress from this family owned business. No high pressure sales and excellent customer service before and after the sale. We shopped all the other places in town but went back to this place because of the way we were treated. We highly recommend this store in Kerrville.

El
Review №6

All of my questions were answered. The salesman was knowledgeable and not too pushy. I would recommend anyone buying their matrices from this business.

Cy
Review №7

James was such a blessing to me! I called and needed 2 king size mattresses delivered the same day and he was able to accommodate me. He was super helpful and a joy to work with! I would highly recommend Mattress World Kerrville!

ja
Review №8

The sales personnel were friendly,knowledgeable,and very helpful all without being pushy or hard sell. Truly one of the finest shopping experiences I have had in a very long time. When it came to delivery date and time they were on the money for date and only five minutes late (most deliveries out here are considered timely if they are within five hours of the promised time.) I would recommend this store to any who are tired of SELL SELL SELL attitude and would like to speak with down to earth people and get a good deal.

Al
Review №9

We placed an online order with Mattress World, with local delivery. We were very pleased with the level of service at all points of our purchase. The delivery team were so knowledgeable and friendly. It was a pleasure doing business with them!

Di
Review №10

Best little mattress company and locally owned!The service was excellent in store. Our frames had to be ordered specially but Melissa took the time to confer with the frame rep that it was the correct choice. We had the frames within a week. Frames, mattresses and box springs all delivered with a day of notification and the delivery team was personable, efficient and courteous. We will be doing business with them again!

Br
Review №11

We couldn’t be more happy with the quality and service we received from Mattress World of Kerrville! Our B&B clients LOVE their sleep!!!

Mi
Review №12

Just a quick note to thank you for all your help with selecting our new mattress. Your explanations of the various options available to my wife and I for the firmness we were looking for were most helpful. Also want to thank you for the prompt delivery and setup! Was certainly our pleasure dealing with Mattress World of Kerrville. Would most certainly recommend to anyone in the market for quality bedding!

Ro
Review №13

Great experience. Wife and I are temporarily living in a travel trailer with a doggie bed for a mattress. Enough is enough, so we decided to go to Mattress World, based on reviews. They listened to us, then helped us select a real mattress. After paying for it, they loaded our new mattin their truck, and just about followed us home with it. After a quick setup of the new, and hauling off the old, we were done. We both enjoyed the best nights sleep in months. Thank you, Mattress World. Your friendly help and service were really great!!

S
Review №14

We bought 3 mattresses here in the last year. And when we need another mattress we will go here. They are the nicest people, they have excellent customer service and the best quality of mattresses. They have the best deals and lots of stock on hand. Buy local, check them out! I wish I could give them 10 stars!!

Vi
Review №15

Personable, professional, accommodatingJames and crew listened to my concerns and wants and did their absolute best to make sure that I found and got exactly what I wanted. They went above and beyond to ensure that all went well including the delivery. This is a great place to shop. They listen well, are friendly and solve any of your issues. And they do it at a great price. Use this local resource.

Vi
Review №16

Great store, Great salesman, great delivery. Very nice person that helped us. Needed a mattress immediately as my Mom was having problems with her back sleeping on the one we had. Didnt have the mattress we wanted in stock, took money off the display model. Mom is happy.

Ca
Review №17

This place really stands up to their 5 star rating. Brooks was super friendly, knowledgeable and patient as I had alot of questions. They were able to work with me on delivery as I needed it sMe day. Definitely recommend!!!

Lu
Review №18

DEFINITELY RECOMMEND!!!Mattress World in Kerrville is AWESOME!!! My entire mattress buying experience with them was SMOOTH, NO STRESS, and ENJOYABLE.The polite and friendly staff delivered my mattress to my second story appartment and it took all of 2 minutes, tops. ...PAINLESS!There was ZERO pressure at the store when picking out the best bed for ME. The staff does not work for commission and its evident in the CALM, NO RUSH atmosphere.You can lie on ALL the beds for as LONG as you like. I even joked that I needed to take an eight hour nap on one mattress so I could be sure it was comfortable, and the owner said, Go right ahead. Thats perfectly fine. Take all the time you need.I liked that I was educated and shown my options, yet left alone to make up my mind.I spent a LONG time in the store and was welcome the whole time.The prices are right and not inflated.These people are honest and fair!Thanks Mattress World!!!

Du
Review №19

We dealt with several folks from purchase to delivery, all super friendly and knowledgeable of product. I highly recommend this store. I am sure my mattress will last a long time but when I am in need I will return to this store.

No
Review №20

Great customer service. They always help me find the right product.

Am
Review №21

This was the easiest mattress purchase I’ve ever had! The team was ready to answer all questions and even loaded and strapped down my new mattress! Great inventory, friendly staff, couldn’t ask for a better store!

Ph
Review №22

The absolute go to place for beds! Knowledgeable, friendly, extremely fast delivery. I have already recommended to my family and friends to go there!

Pa
Review №23

James and Brooks delivered our new mattress at the promised time, were very professional, friendly, and helpful. My sleep on the new mattress has been perfect.The buying experience with Mattress World was quire pleasant.

Ja
Review №24

Excellent no pressure experience. Love our new mattress!Highly recommend these folks!

Br
Review №25

We walked in and Brooks took great care of us, super nice and educated us on the different types of beds. I own Tex-Sun Window Tinting and we received the same care that we give to our clients. Bed delivered and set up by Brooks and Jacob the same day. My wife and I are so thrilled! Great job!

Ro
Review №26

Recently I moved to Kerrville and went to Mattress World after reading their numerous 5 star reviews. James knows all of their products, which ones best matched my personal needs, and answered all of my questions. Melissa was very helpful when I called back after purchase with follow up question I forgot to ask James. Delivery by Brooks was fast and flawless. I am extremely satisfied with my purchases of the mattress set, sheets and mattress protector. Thank you all for helping me finally get a great night’s rest. Robert Montgomery

Pa
Review №27

Very good service and products.

Be
Review №28

Knowledgeable, friendly service, great customer service and best prices in town.

St
Review №29

We bought a Serta about 6 months ago. It was around 1200 - not our usual 4-600 and man oh man - we love it. My back is definitely troubled but waking up has been a Joy I havent experienced in years. We just went in laid around on different mattresss for a while. Came back a few days later and laid around some more. No pressure. No hassle. No Hype. Recommended Seller! Thanks Mattress World. Delivery and pick up, no problem. No hidden charges. We sleep better. Way Better!

Os
Review №30

Awesome service.

me
Review №31

I am a return customer to Mattress World of Kerrville because of their outstanding customer service! From helping me to choose the right mattress and pillow to delivery and set-up, everything was top notch! And I must say I was so excited to go in on a Friday afternoon to make my purchase and have it delivered within 30 minutes😊 Can’t wait to try it out tonight!

Ly
Review №32

Friendly service & a warm environment! Staff is knowledgeable and accommodating! Great selection of👌 High-quality mattresses!

Ji
Review №33

Went to Kerrville to shop for a mattress. Mattress World had good ratings, so we went there. James waited on us. He knew his product and found what we were looking for. We bought it, and he and Brooks delivered it at the exact time he said he would, even though we live in the boondocks.

St
Review №34

It was so easy from picking a mattress to delivery! The guys arrived on time, took the old mattress away, and set up the new one. Great Job!!

Is
Review №35

Top rate service and products! Definitely a pleasure to deal with such friendly and helpful folks both selling and delivering. Much appreciated!

Ma
Review №36

Comfortable mattress, priced right, along with courteous staff and fast delivery. Great experience all around!

Ma
Review №37

This is gonna be a little long but I feel like the owners deserve credit. They were nothing short of awesome to me. I had back surgery and needed a specific kind of bed. I spent 2K on a bed/frame at Mattress Firm that was supposed to be delivered the next day. That never happened because Mattress Firm SA is awful. After a week of sleeping on a couch (I got rid of my old bed ) I gave up. I went to Mattress World not knowing what to expect. Well long story short I was in and out in probably 30 mins. The owners were amazing and not pushy at all. After trying out several I decided on pretty much the same thing I had originally purchased at Mattress Firm. They loaded everything in my truck as I said that’s all I needed bc I had people to unload it. The funny thing is the cost for this was $500 less than at Mattress Firm in SA. I can not recommend this family owned establishment enough. They were nothing short of awesome to me and I sleep great in my new bed!!!

Ta
Review №38

My husband & I checked several places prior to coming to Mattress World of Kerrville. The plan was to just look to replace an old Mattress/Box set. Tommy was patient, knowledgeable as we tried the different sets. The in-store service was excellent, the pricing and options were second to none. We said we would need to think about it. I return on Monday and spoke with both Melissa & James to make the purchase once again the in-store service was excellent ! James & delivery team were great and quick. We will gladly recommend them !Thank you Mattress World !Robert & Tami

Su
Review №39

Tommy was extra patient & knowledgeable. He and his pardner were very polite and efficient when delivering the bed & adjustable frame. They made sure that I understood every detail. I will recommend and return to them for future purchases.

Ka
Review №40

Was on my way to Kerrville from Houston and had corresponded with Melissa prior to our arrival. She informed staff that I was stopping in, what I needed when I got there and that I needed delivery that day. Awesome job all the way around - my salesman was also my delivery man, and my husband and I slept very well from that night forward. Thanks to everyone for taking care of us so well!Update: went back for our guest bed - same great people with the same great beds at the same great prices and delivery. Thank you so much!

To
Review №41

Ive been desperate in getting a good nights sleep for almost a year now. I didnt want to go to any discount warehouse store and deal with some salesperson that didnt have a clue, and I didnt want a massive selection to test and decide on. I just wanted to purchase a good mattress for a fair price, and have it set up and delivered asap, with these charges included in the price...and that I was able to do in less than an hour. I was greeted and assisted by Melissa, asking several basic questions: size, firmness and price. I was presented with 3 options based on my answers. I sampled/tested each and after several bounces, decided upon the mattress that was perfect for me...comfortable and a good price. She checked their inventory, wrote up the order, I paid and out the door I went. Mission satisfactorily accomplished. Around noon today (the day after my purchase), Brooks and Tommy arrived, hauled out my old bed with memory-foam topper, and set up my new boxspings and mattress. They were friendly and professional. Great experience! Thanks to all of you. Tom B, Comfort, Tx

Sp
Review №42

My wife and I moved back to Kerrville after living out of country for four years. My wife was pregnant and not sleeping well. We visited Mattress World and the owner helped us (my wife) find the right mattress. It was delivered and bedframe assembled in just a few days after ordering. I will buy from them again.

Er
Review №43

Great sales and delivery team. The purchase, scheduling and delivery were effortless.

Me
Review №44

Wonderful products but even better customer service. The whole crew is phenomenal! Thank you James, Melissa, Brooks, and Randel for all of your help! We are so happy with the purchases we made for our rental property.

Cl
Review №45

Only place I recommend only place that I will shop. has the best military discount of anyone. and delivers all over. San Antonio All Over the Hill Country. and Port Aransas

Ma
Review №46

Great selection of mattress’s. No sales pressure. Delivered on time and quickly set up. We would buy from Mattress world again!

Ke
Review №47

Just bought our third mattress from Mattress World. Great group of people to deal with. Very knowledgable and accommodating. Set up our new mattress and relocated our old mattress to another room. Wish all our purchases could be as pleasant and easy to make.

Ti
Review №48

Great service! They helped me find the right mattress to fit my needs and delivered it quickly! Everyone was so nice and easy to work with.

Ma
Review №49

I needed a new matress and this was the easiest transaction ever. I found a quality one in 30 minutes and it was delivered the next day. The price was great and the service excellent. This is a family run business with good product and service.

Ja
Review №50

James and his wife run this mattress store very well. James is extremely knowledgeable and very courteous and professional loved their service. You definitely do not get service like this in a big city.

Jo
Review №51

These folks were great, delivery next day and arrived exactly when promised.They were very patient with us and explained every question we asked.

JJ
Review №52

Melissa was very helpful,and gave us great customer service. We Are very happy with the products we got. Thanks for being kind and helpful to us coming from Alaska

Mi
Review №53

Always honest information and prices about mattresses and what will last the best for what we need. I will only buy from here. Only.

Jo
Review №54

Excellent Customer Service. Great pricing and selection. Brandon was very helpful. Took my mattress home the same day. Will definitely buy from Mattress World of Kerrville again!

Ma
Review №55

Great selection & service! James & Melissa helped us pick out the mattress best suited for us, got a great deal, and delivered it the next day!! We have enjoyed our new mattress ever since, best home purchase weve made in decades!

Ph
Review №56

Great service. Nice and helpful owners.

Ce
Review №57

Agree with the reviews I just read. Excellent in every way. The service is exceptional.

Ka
Review №58

Great experience. Knowledgeable and friendly! Great service, even 30 miles out!

Sl
Review №59

Excellent service & Options! James is excellent to work with & very knowledgeable. We havent slept better & will certainly be repeat customers.

Pa
Review №60

Pillow top beds. Rock bottom pricing. Brooks and Randal are excellent. Customer service at its finest.

ji
Review №61

Good prices, costumer service, and prompt delivery.

La
Review №62

Great service - on time, same day, delivery!!

Te
Review №63

I am 74 years old and I have owned 4 tempurpedics in my life. I switched to Serta Blue Fusion when I talked to Brooks at Mattress World. He was very polite and knowledgeable. I couldnt be happier with the mattress and their service! I even purchased a shoulder cut pillow I am thrilled with too. Thank you Mattress World!!

Re
Review №64

AMAZING! Excellent customer service, great advice, magnificent prices, and super quick delivery - I will definitely be back for more and WILL tell all my friends to use them - I wont go anywhere else but there....only wish I had a NEED for more mattresses right now. The world and Kerrville need more folks like them doing business here!

Sc
Review №65

Great customer service and a good variety of options. My daughter loves her new big girl bed!

za
Review №66

Fantastic customer assistance, with James and Melissas help i found the perfect mattress for my budget. Ive had my mattress for 8 years now and still no problems! The warranty is great and i was able to get it delivered for free the same day!! I will definitely be coming back for my next mattress and recomend my friends to do the same!

Da
Review №67

Outstanding in all respects. Free delivery and military discount were icing on the cake.

Ol
Review №68

Great family owned store - good selection & friendly service. I highly recommend Mattress World of Kerrville!

Ma
Review №69

I recently purchased a mattress from these guys and it was the most enjoyable experience Ive ever gone thru while trying to decide the rite mattress for my needs. The guys are very knowledgeable of all the products they carry and after 30 minutes i found exactly what i was looking for. Ive had trouble sleeping for years and now Ive never slept better and wake up with zero back pains. My only regret is not stopping by there store sooner! I would highly recommend anyone in the market for a new mattress to stop by the store and check it out. They deliver quickly and have incredible warrantees.

Ka
Review №70

Wonderful selection and amazing staff!

ow
Review №71

Very professional at both sale and delivery. would definitely recommend.

Ja
Review №72

Recently bought two mattress products from Mattress World of Kerrville Products are great.Service is outstanding!

Mi
Review №73

We always buy our mattress from James, very helpful.

Ka
Review №74

Awesome salesman, delivery and customer service!

Br
Review №75

Great place, and prices were competitive.

Do
Review №76

Great customer service! Thank you Mattress World.

Tr
Review №77

Good people and good service

Ro
Review №78

We arranged for a delivery in San Antonio and timing was perfect. The movers walked out and James knocked on the door with the delivery!

ni
Review №79

Great service

Jo
Review №80

Awesome customer service and great people!

Ra
Review №81

Very helpful, nice guys!

Ar
Review №82

Great customer service

Jo
Review №83

Great service.

Ja
Review №84

Great prices

Pa
Review №85

Good

Information
11 Photos
85 Comments
5 Rating
  • Address:2024 Junction Hwy, Kerrville, TX 78028, United States
  • Site:http://mattressok.com/
  • Phone:+1 830-792-3833
Categories
  • Mattress store
  • Furniture store
Working hours
  • Monday:Closed
  • Tuesday:10AM–5:30PM
  • Wednesday:10AM–5:30PM
  • Thursday:10AM–5:30PM
  • Friday:10AM–5:30PM
  • Saturday:10AM–5:30PM
  • Sunday:10AM–4PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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