Knew exactly how to help me and made it a priority to get done within agreed timeframe. John took the time to meet with me after service and explain the process and next steps. Great experience!

Well so far this store had had my sons dirt bike for 9 (NINE) weeks. This place came highly recommended. Weve had to call multiple times just to get an update. No calls from this store to us to inform of status or what needs to be done, etc. I realize it isnt urgent but to a 17 yr old, 9 weeks is FOREVER. I spoke to some one yesterday and was told a part was ordered, should be in today, Friday 7/23/21. Still no call, no info, no change. Are they TRULY that busy? Never again. Would not recommend.

Went to get a new rear tire and fix the brake because I had a good past experience. Not only did they do it quick but noticed my kickstand was difficult to go down and fixed it without saying a word or charging me definitely my go to. Thank you Corey for taking an inconvience and making it no longer exist

After speaking with Moe about purchasing a vehicle I drove 8 hours from North Carolina to purchase a Camaro. When I arrived he showed me the car it was exactly what I expected. Took it for a test drive and it drove like new. I appreciate His service and would definitely recommend them to anyone looking for a car.

Best pricing in town for tires. And best service. They sold me an upgraded tire and install that was 40% cheaper than the other guys on the cheaper tire. Wont go anywhere else for tires....

Great pricing on a new set of Dunlops for my bike. They mounted, balanced them and then inspected my bike in only a few hours. Will definitely return here in the future.

Stopped in to have state inspection done on my Harley. Not a big deal but Austin was super nice and very helpful. Friendly customer service is sadly lacking in Kernersville at most shops and parts houses. It was refreshing to be treated like a valued customer. Aired up my tires and had me on the road in 15 minutes. Thanks Austin.

Had a new chain and sprokets put on. Done in 2 hours. FANTASTIC SERVICE!! Austin is AWESOME and was able to anserw my 100 questions and provide great customer service in store and on phone. I WILL ALWAYS take my bikes to them.

The best experience Ive ever had changing a tire.

Great prices and awesome customer service. They changed my rear tire and had me out in no time!!

Brought in my motor and was told it needed a top end that was 600 got it home broke it in properly blew up in a day. I take them back the motor only for them to tell me that now it needs the top and bottom done for 2k and they claim no responsibility for their failed work. DONT SPEND YOUR MONEY HERE, THEY WILL SCREW YOU OVER!!!

Give it NO STARS ... RIP OFF Kept my ATV to have front brakes ..shim and new wheel bearing.. Kept it for 3mo.. (NO WORK) Picked it up and took it to a New shop Had me riding in two weeks.. Never AGAIN Max Cycles... Speed is NOT A FACTOR.

Great place to get right for track days. Thanks Jim!

Owner Jim was very knowledgeable and friendly to speak with. Pointed me in the right direction for some problems Im having with my bike. Will be taking my bike back soon to get some tuning done.

Dropped my bike off the day I purchased it. Had them go through the bike and check it over. Honest and courteous no doubt. They worked me into the schedule without an appointment. I was shocked at how quickly they got me done and how reasonable the cost was. Highly recommend!

Top notch service, top notch work I really ONLY recommend Max Speed to everyone I know who rides.

Honest and upfront. Had them do some work on my 1999 1500cc Nomad motor. Couldn’t have asked for better work or a fairer price. Excellent care and attention paid to details. I would definitely do business with them again! Thank you so much guys. You all were amazing!

Great place, super friendly staff, well worth the drive. Thanks Jim!

Honestly they’re a great group of guys up there not only with the customers but with the bikes as well.I’ve had a great experience with them & will definitely give them my business again.

Great people toke care of my bike and went above what was required of them. Even dropped my bike on the way out of the parking lot. They come to my side and help me pick it up.

These guys are awesome! Was there last Friday to purchase a bike that was on consignment, and they were super helpful. Should be able to find what you need aestheticly and mechanically and if not they will get if for you. These guys will make you feel like family. Stop here first.

Once again, Jim and his whole crew have gone above and beyond providing great service at very reasonable prices.If you are looking for motorcycle tires, basic maintenance service, track bike setup or maybe a really nice F4i, Maxspeed is your place.

Jim and his staff are an awesome resource where you can count on competent service and good value. If you are in the area and you need anything bike-related, or service for your bike... from race/track to cruisers/tourers and everything in between, stop in and you will be glad you did.

Owner is too busy to speak to customers and his help at the counter...wasnt helpful. Scheduled an appointment for springs and brake lines. The simplest of motorcycle mods. I took the bike in 3 days after setting up the appointment and the dude at the counter had no idea how much to charge us. Against my gut, I left the bike there for 5 hours and when I returned after not getting a quote all day the guy said Im pretty sure we can do it, I just dont know how much to charge you hahahaWhich later was revealed, that they can do the brake lines but if the abs module has to be flashed, then Id have to trailer the bike to kawasaki. Hilarious.They also wanted me to leave the bike there till they figured it out and until the springs came in a week later.I went back with a helmet and retrieved my bike. I told them to at least get a sheet together so I could buy the springs and they still havent called me back, now 3 days later. Incredibly disappointing as Ive bought parts from there and had numerous friends recommend it. Oh well, time to find a new shop that has time for their customers, and modern solutions for modern motorcycles.EDIT: REPLY TO OWNER :You literally walked past us as we milled around your shop for 20 minutes waiting on your incompetent employee to get off the phone. Since you apparently dont know how a business works, you should ask someone hey can I help you?You had prices for the springs ready, not for the entire job. Your employee could not tell us how long it would take and didnt have the sheet ready. Please dont lie to try to cover for your employee, its kinda sad.Im fairly certain your employee asked on the phone whether or not the bike was ABS, but if you had done even a millisecond of research, the majority of ninja 400 and z400 sold in the states come WITH ABS.I dont know how to tell you that 5 hours is not a short amount of time. Particularly since you knew the bike would be there, 72 hours prior, you could have prepared. I know, thats asking a lot of a professional.Your employee literally told us the springs wouldnt be in for a week and to leave the bike there. Maybe you need to talk to him before you respond to reviews about situations you were not present for?

Great people great work

Jim and the gang at Max Speed Cycles do a great job. Theyve done repairs, suspension and performance tuning on several of my bikes. I drive a good distance to bring my bikes to someone I trust.

They let me ask all questions I had, And he wasnt a jerk, helped with my questions didnt have any issues with talking and helping with my questions and gave me answers. They have a dino and tunning in house. I suggest them. Theyre good guys very helpful.

Finally found a Great Place to take my motorcycle!!! Excellent customer service!! N

Took my bike to have it tossed on the dyno and had some great conversations with an employee... only found out later from another employee that I had been gabbing with the owner. Incredibly nice staff and a fun atmosphere. Just dont call about bicycles youll give the staff a pained look... poor guys😂

They set my suspension at a PRE track day, made my bike a totally different machine. Fantastic doesn’t cut it.

All i can say is wow!! I brought my stock 14 gsxr 750 to get a mid pipe, intake, and bazzaz with a tune and it completely changed my bike. The guys working there are super nice. Scott helped me pick out the parts and made the whole experience easy and smooth. I cant thank you guys enough and i will definitely be back.

Great job with some Major engine work on my new to me Yamaha Rd350. Great Communication, Expert attention, Extremely knowledgeable, friendly, and clearly not out to nickle and dime the job. I will be back!

Jim has been working on my bikes for over 12 years. Always top notch, their love of motorcycles shows in their work. They are the only place to work on my rides.

Great motorcycle shop. Good knowledge of the trade and was very helpful in helping me acquire s used bike.

This is a great place for all your motorcycle, atv, or dirt bike needs. They sell gear, parts, and cool merchandise. They do full services on just about everything. The staff is super friendly and helpfull, and really know their stuff. Check them out, theyre great!

I didnt buy anything or have any work performed from them because of this conversation i had with them on the phone. I called to see how much it would cost to install new tires on my atv. And this is what was saidwith some attitudy judy going on...Im going to charge you $78 labor price and price out and install new valve stem, and since you didnt buy the tires from me its gonna cost you another $20.I am in customer service and this is more like how the conversation should goHe Shouldve said my installation rate for all four tires is $78, do you want new valve stems? If so I will need to price those out. Also if you dont buy the tires from us we have to charge another $20 (to make that easier you follow that up with “sorry man” the whole conversation wouldve went better)Its all about the presentation in customer service I know because like I said I am in customer service, working on blood analyzers in labs and hospitals. Its all about how you talk to the person and the delivery. Had he put it like i said i wouldve been receptive to the cost. But now i have found a place that is 20 min further away and is actually charging me $5/more per tire, and im willing to give them the business.I hope they read these because with a simple matter of learning how to properly talk to people it will generate more business for you in the long run.This is in response to the owners response. The main factor in my review isnt the $20 extra charge its the lack communication skills and the delivery of the information. instead of breezing over the review and then writing a response you should really read it and absorb it. I even gave a proper delivery of the information I didnt just say your person didnt know how to talk to someone. In customer service there is a proper way to talk to someone and not all people have this skill. it may be wise to sit down individually with your employees and have a one on one, on how they deliver information as well as respond to what customers say to see if they have this skill. if not you have 2 choices...replace or educate, if neither is done then this is bond to happen again....which means you will lose business....again.

This place has gone through a major renovation and looks great. Nice to see the economy finally turning for the better

Max Speed Cycles is the place for all your cycling needs. Good people, fair prices!

Quick turn around and outstanding service at fair prices. Great people!

Been very happy with them over the years. Took two dirt bikes in this week for fluffing and buffing 2017 season.

Very helpful very friendly

Good service. Honest and friendly.

Took my roadstar in for a tire The day before I went to the dragon. On the deagon the bike had a wobble in hard corners looked over the rear noticed that the tire that they installed was not seated on the bead. The side wall was rolled under the bead i dont know how they balanced it like that. Had it repaired in Robensvill and went on with my trip. A Blow out at speed in a heavy corner can kill. You dont screw around with tires on bikes. I would stay away from this shop

Full service shop with race experience, Good customer service and friendly atmosphere.

Great Service, Awesome Team, Jim really is the best owner around!! Recommend to all !!

Very helpful and knowledgeable people.

2nd time there, always friendly service. Trust my ride with them.

Great shop!! Jim really knows his stuff.

Way over priced for service work. They do good work, but have out priced themselves on everything Ive called to have done.

I took my bike in to have the full maintenance service done, which I was told included such items as: Check and adjust valves, spark plugs, clean air filter, flush brakes, clean and lube chain, and oil and filter change. While I was there I decided to have the bikes suspension re-sprung for my weight and upgrade the valving and rebuild the suspension, since it was 10 years old.The entire job was supposed to last 2 weeks but this turned into almost 1 month. During this entire time the price kept changing, a lot. Up, then down, backup again, back down, and finally way up. After almost a month I finally got a call the bike was ready.Immediately upon inspection I noticed the chain was not clean and the brake fluid had not been flushed. How did I know the brake fluid was not flushed? Because the bike had the blue-colored brake fluid you can no longer purchase in the US and the shop said they didnt have any either; however, I was fine with just Motul. I also noticed they installed a K&N oil filter, which I asked SEVERAL times NOT to install because Ive had one burst, two others leak for no reason, and one on my BMW just implode on itself; thus, I am completely against the use of K&N, but I was more than irritated the filter was installed and neither of them was very confident they used Amsoil 10W-40 in the bike either, so I was really not too happy but whatever.I drove the 1.5 hours there because I was told the machine would be ready in the morning. When I get there, I had to wait over 3 hours! I get that he admitted he screwed up on installing the rear shock and had to fix it, but I even told them I was pressed for time, but I let it slide. Finally, we got to the point where I could sit on the bike and get the suspension adjusted, paid way more than what I was originally quoted, and rode home.Now, within 30 days I noticed the K&N filter leaking, go figure, so I just changed all the oil and moved along, money wasted because someone didnt want to listen to their customer. Within the 3 months since I picked up the bike I though I noticed, from within 3 weeks of picking it up, there was a faint line on the fork tube, but moving, work, and life doesnt provide as much time as I typically need to inspect small things and especially since I paid for the suspension to be rebuilt, which should have included new dust boots and seals.Now, less than 90 days later, my fork was leaking like mad. I noticed the dust boots were NOT new, they were reused from a 10 year old bike! At this point, I doubted they even used a new seal either. I have owned 7 bikes and put over 100,000 miles on one of them, out of all 7 bikes, never had an issue with a leaking seal, especially when you rebuild the suspension with quality, upgraded, components.I called the shop and explained my situation and received NO CALL BACK. Three days later, I decided to call them again and was talked to by someone with an attitude about the entire situation and, while they offered to fix their crappy workmanship, they refused to reimburse for shipping of the forks, even though I can clearly demonstrate they screwed me over by not only reusing the dust boots, but also the fork seals! Someone, I have no idea why, they wouldnt think Id look for an expert, non-biased opinion, of the situation, and was advised both the dust boots and the seals were in fact, reused from the old bike.The new shop even advised me, since I had already purchased upgraded components, that fo $18.00 more, I could install upgraded dust boots and seals made from a higher quality, denser, stamped rubber design with a higher quality spring, as compared to the cheap, run-of-the-mill, moulded rubber, low quality spring, dust boots and seals most other shops use.If Max Speed Cycles believes for one minute I am no threat to their reputation trackside, think again. Ill be in the CCS Florida, and CCS Southeast race clubs next year and you had better believe my opinion of their shop will not be held back.

Great shop with a great bunch of folks.

Awesome people with amazing service.

Great customer service

Always a great experience!!

Good store

Awesome!!!

Whatever..

Best shop around!!!!!