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Royal Motors Inc
18030 E Valley Hwy, Kent, WA 98032, United States
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Royal Motors Inc
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R
Review №1

I had a really great, positive, royal experience. To put my mind at ease, prior to purchase I was allowed to bring my pre-owned Ford van to an independent shop (for Les Schwabs pre-trip inspection and alignment) who said my Royal Motors pre-owned van was perfectly in spec with no problems. When I didnt know how to turn on all the unique features of my specially-equipped van, the guys immediately sprang to action and made sure I knew how everything worked and made sure everything worked that should work. The up-front price was fair, matching the CarFax value estimate. Thanks to the previous owner, the van I got is a great, powerful, well-maintained working vehicle. The buying experience was fast and efficient on their end, though I took my time looking at everything from top to bottom. There was simply no pressure. No delays. No hidden fees, costs, or upsells, no funny business, no hassles, no judgment, no problems. They didnt try to hide any mechanical problems or condition by swapping out any of the fluids. They gave me a fair offer for my trade-in. They were willing to deliver the van for me. When all was said and done, I rolled it away with fingers crossed about the mpg. The wind must have been at my back because lo and behold its now getting somewhere around 18 freeway miles per gallon, surpassing the EPA estimate, which was the only real question mark when I signed the check. I have to say I was delighted by Royal and their whole team.

Ia
Review №2

Was looking at a ford diesel truck for our company- asked if I could come back in 2 hours once I had financing cleared with my co-worker- they said yes, but you have to put down a $500 hold. We decided an hour later it wouldnt work for us- called and told them- they said no problem, we will refund you the deposit- multiple calls and emails and they have not. INSANE! Think carefully before you deal with these guys!! Ill remove this review if they man up enough to do as they say and refund.

Ta
Review №3

We went in looking for a specific truck and although it had unfortunately just sold the salesman was incredibly kind and helpful. We told him what we were looking for and he said he will call us if they get anything similar in. Not pushy at all and they seem like a very trustworthy business. Will definitely buy from them in the future if they have the right vehicle for us!

Tr
Review №4

Victor was fair and helpful in helping me purchase a new truck. Had all of the paperwork ready to go and even paid for a new tire that was needed to make my 5 hour trip home. Uncommon to find such an honest person at a used car dealership. would definitely recommend him to friends and family.

Br
Review №5

Good experience, great price, good service.

Wi
Review №6

Great place with a good choice of quality used cars. Excellent service-they treated me and my wife very well. My friend who bought from them mini-van for his family recommended Royal Motors Inc to me and my wife. Love our Subaru Outback that we got from this dealer. Felt really good about the deal. Thank you guys and way to go.

Je
Review №7

When our 2 work trucks Broke down on the same day, we need to find something reliable that would fit our needs for our business, luckily we found the perfect truck at Royal Motors, Victor went out of his way to make the sale of the new truck quick and easy, the turn over was super fast and our business is back up and running again!!Thank you to Royal Motors!

Do
Review №8

They don’t walk around bugging you like most dealerships would. They let you know they’re there to help and let you check out the cars you like. I bought a 2005 Honda Odyssey (just started a family and needed to ditch the sports car). I’m absolutely in love with the van and they made it such a pain free process to get. I will absolutely be coming back when it’s time for another one!

Ox
Review №9

The best service and great cars. Salesman was very nice, answered all my questions, and helped me to find a car for my taste and budget. I recommend Royal Motors Inc to anyone who is looking to buy a very good used inexpensive car. Thank you!

Vy
Review №10

Bought my third car here, thank you guys for my new infinity qx56, we love our car! Grat service, absolutely fare prices! Will come back again!

CA
Review №11

Got there at 4 and had the car bought by 5. Great service. Very enjoyable to work with. My husband and I were so thankful how easy it was. We love our car too.

Sh
Review №12

Bad experience. Purchased a 2009 F550 - they only supplied a 3 day temporary permit and was suppose to next day the title to us - temporary permit expired and still no title. Made several calls - always excuses. Truck battery was dead the day after the purchase. No compensation even after their salesman had left a digital video recorder in the truck and we shipped back to him at our cost! Terrible customer service.

Va
Review №13

Great service! Great prices! 100% stress free dealership. They honestly answered all my questions, showed me the Carfax with the history for the car and let me take it to the mechanic. Got from them BMW 3-Series at the very low price and in a very good condition. Very happy with my car.Thank you guys for your service, honesty and simplicity!!!Recommend this place to all !!!

Ma
Review №14

Royal Motors always aims to please! I have sent people there as well as purchased a reasonable priced 2011 Prius! Thank you Victor for being a big boss!

Bo
Review №15

Tire kicking !

Ni
Review №16

Great people, Great service 10/10

Pa
Review №17

Got a great deal on the Audi A4. Very pleased with the car and how they treated me. Will recommend Royal Motors Inc. to all my friends and relatives. Thanks again for the great car and the service!!!

Ma
Review №18

The guy in the office I dealt with was not the nicest guy definitely a used car salesman. It was basically buy the truck or get out. There was some issues with the truck I was looking to buy, but he said its not a problem your just being picky. Obviously didnt make the deal and wont be back

ni
Review №19

DONT BUY CARS FROM THOSE GUYS!!!!!!!!!!!!victor sold me a car it didnt even last for 10 daysthey wont take any responsibilityim stuck with a piece of metal that i will need to spend more than the car worth to fix it

Ni
Review №20

Recently purchased for our family Volvo wagon xc70 from these guys. Had a very good and positive overall experience. Very happy with the car. Will definitely be back here to buy another car for my teenage daughter because they have good selection of good quality used clean title cars along with polite and easy going sales representatives.

Al
Review №21

My wife and I bought the 2003 VW Passat for our daughter as her first car few months ago. Sales representative was very nice and polite. Car runs without any problems and our daughter is very happy with it. Well come back to buy another car from these guys for our growing up son in the nearest future. We recommend Royal Motors to all our friends and relatives for their low prices, good quality used cars, and exceptional stress-free environment. Thank you for your service and honesty.

Em
Review №22

Felt great about this deal, not only did they work with us on the price we could afford, but he provided everything we needed. Great car and great place

Co
Review №23

Dont go here. The guy who runs the place said that the mechanic I brought it to to be inspected was probably lying and that nothing was really wrong with it the car so I should buy it. It is run by one guy in a trailer, he is very pushy and made me feel VERY uncomfortable. Avoid this place!!!

vl
Review №24

Good service, the guy was not pushy at all, and I like that.

se
Review №25

Good service,fair prices!!!

Ch
Review №26

Run by some shady folks. Run down 4th hand Luxury

Information
39 Photos
26 Comments
4.2 Rating
  • Address:18030 E Valley Hwy, Kent, WA 98032, United States
  • Site:http://royalmotorsincwa.com/
  • Phone:+1 253-241-2114
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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