I recently purchased a 2021 Ford Bronco at Bowen Scarff and must say it was the best car buying experience I have ever had. I reserved my Bronco last July so the wait was hard but my customer service rep Mikala Valdez was amazing the whole time, keeping me updated and informed, especially around the supply constraints and price for my vehicle. I won’t mention the other Ford dealership in Seattle that was a nightmare to work with when I bought my last new car a few years back, but I will only buy from Bowen now. Brandon helped me out the day I picked up my rig and I was in and out in 2.5 hours! He walked me through the buying process and showed me all the cool functions on my Bronco. A+ 5 Star experience and customer service. If you don’t want to get jerked around, lied to, bait and switched and frustrated, just like I was previously then go to Bowen Scarff and ask for Mikala or Brandon. They will take great care of you!

I recommend working with Daniel Montgomery, Sales & Leasing Consultant. I reached out to their dealership for a quote to sell our vehicle. His communications were timely and clear. They made me a very fair offer and made finalizing the transaction simple. What more could you want?

I found the F-150 Hybrid that I wanted and even a color that I liked and RJ Singh at Bowen Scarff Ford sold me the truck the same day with very little hassle! He spent a lot of time teaching us all the new features of the 2021 model and made sure we were happy with everything. Great experience, Also the Finance guy, Tomas, very helpful and quick and got us a great deal.

I have purchased two cars from this dealership in the past and they were great including a 2019 Ford raptor. However, recently this dealership has been involved in adding adjusted market pricing to increase profits over manufacture suggested retail price MSRP. This practice is generally frowned upon but dealers like this are now using this pricing on unsuspecting customers.It’s important to note that many local dealers such as Bellevue, Seattle and Bellingham while not offering huge discounts they are not charging over MSRP even for desirable cars like the F150.Given my past purchasing history with them I brought this up and was spoken to very dismissively and disrespectfully and even told by my prior sales person Chris something to the effect of “if you can get such a good deal elsewhere why even shop around with us”I think the smart customer would explore other local dealerships before buying here….

I went in to look at a new maverick yesterday. Due to my old truck getting totaled. I worked with RJ and he did a excellent job of guiding me through the buying process and showing me options to buy. It was a painless process if a tiny bit slow due to me not being prepared to buy when I went in. Overall it was a absolutely great experience.

The service department here is great. I have had my commercial van here three separate times for service and maintenance and they have been professional, timely and friendly. Often times I find communication at service departments to be lacking and almost none existent. But, my service manager Monica always keeps me posted on progress and gives me realistic expectations for when work will be completed. This helps me so much in scheduling my own work because I know when my vehicle will be available again and how things are progressing. The work has always been done right and with top quality. I highly recommend the service department at Bowen Scarff!

I worked with Chris Kelly and had the absolute BEST experience ever! He is by far the most friendly, humble, knowledgeable and straight-up guy Ive ever come across. I highly recommend these guys if youre buying a vehicle but youll want to be sure to work with Chris! Thank you!

The past two weeks have been crazy for me trying to find a car. I was just minutes of giving up before pulling into Bowen Scarff Ford . Chris Kelly approached me and made his greetings peaceful and light. I new what I was looking for and he was able to give me 4 options and was forward with the prices and what the cars were Equipped with. After a test drive, there was a concern with the first car and he was quick to show me a second car. After a moment, we agree to start the process. To push forward, Chris Kelly was Trustworthy, pushed no pressure upon me to make me feel like I had to buy something or leave the lot with a car, I didnt feel rushed. He listened to me. It was quick and painless, I was in and out within a 2 hour window frame. Quick and clear communication (walk in-person). No games were played and no lies were told. Very Professional and polite salesperson. Also very Attentive to his customers needs. As a women in her 20’s, he answered every questioned and assured my time was not wasted. Also was very thorough with explanations as to what to look for and went over every single detail in the paperwork. He also spoke directly to me and not my father. Which helped me with not having to second guess him or look at my dad for advice, this helped also gained trusted. HIGHLY RECOMMENDED. 10/10 service.

Easy fast no haggling and no pressure buying! I emailed Chris Kelly about a car I was interested in and he responded promptly. Infact within 24 hours of contacting him, I was out with that same car in hand.The no haggling non negotiable pricing was something I’m not used to. But with that said, they price their vehicles reasonably and the doc fees wasn’t too bad so I didn’t feel like i was getting ripped off at all.Paperwork was a breeze. Tom is amazing at his job and you can tell he’s been in the business long and he just knows how to get things done.Overall it was great. Would highly recommend if you see a vehicle you like and the pricing seems right.The only thing I wish they had done differently was fill up the gas tank instead of leaving it with just a quarter tank before giving me the keys. But hey if that’s the only thing I can complain about a dealer I think that’s a win!

We were happy with our entire experience with Bowen Scartt Ford. Daniel Montgomery reached out to us right away and set up a test drive for us at a time and day convenient for us. He was ready to assist us with 4 cars we wanted to look at, and was very knowledgable on all the cars we looked at. He was very professional, yet easy going and friendly too. He explained everything, and got us in and out quickly. Laura Coburn helped us with the financing part, and was also very knowledgable on extended warranties. All around, a great experience buying a pre-owned car. Thanks Guys!

Super friendly and knowledgeable service at Bowen Scarff Ford. Be sure to ask for Daniel! Im the proud owner of a very nice hardly used 2019 Ford Escape. The entire team was wonderful to work with. Youll be glad you stopped in for that test drive!

I recently bought the truck of my dreams at Bowen Scarff Ford. A once-in-a-lifetime purchase, you can imagine the pressure I felt making all of the decisions necessary to custom order my dream vehicle. Ron Olson took all of that pressure away. From the moment I walked on the lot, he was very kind, helpful, and not pushy in any way!I visited many dealerships and drove many brands of trucks, but no experience rivaled my first visit with Ron at Bowen Scarff making it easy to happily return and work with Ron to complete my custom order. It took a while to be built and to arrive on the lot, but Ron kept me updated the whole time. He was accurate almost to the day with his date of arrival for the truck.And then once it arrived, the service didnt end there! He stayed after hours to accommodate my work schedule and walked me through every feature on my new Ford F250 Lariat. I cant say enough about Ron Olson. If you are in the market for a new vehicle, look no further than Bowen Scarff Ford! And dont forget to ask for Ron Olson by name :-)

Fantastic experience purchasing my Mercedes! Ron was very helpful, kind, and easy to work with. Very happy with my car and the experience overall. Highly recommend!!

My husband and I just bought a bronco sport and are very pleased with the service we received at Bowen Scarff, this is our 3rd purchase from them. Also wanted to give a shout out to Sam Olson he did a great job and got us a great trade in value on our Ford Explorer.

This was our first Vehicle purchased at Bowen Scarff in Kent and we had such a great experience. We loved the no hassle attitude and Ron Olson made what can be a very stressful decision pleasant and easy. We love our new truck and were beyond satisfied with the customer service we received. Thanks so much!

I have purchased dozens of vehicles for my business over the years - but I have never had a better car or truck buying experience (from shopping to getting a price to delivery) than my recent purchase from Arthur Harris in the Bowen Scarff Commercial Truck Center in Kent.I would highly recommend him - and I will be back!Thank you for the great service Arthur.Brian Quint, Aqua Quip Renton Washington

This dealerships service department is friendly, professional and efficient.I had a very good experience here and they have made me a customer.I had my recall work done on my 2020 Mustang Gt and was impressed by the service here.

Im absolutely in love with my Ford Explorer

This was the nicest experience I have had buying a car. There wasn’t any pressure, and the prices are fixed, which takes most of the time and effort out of the whole process. My whole process took about 3.5 hours, including looking at three different cars and a test drive. Most dealers like to keep you tied up in negotiations or otherwise occupied to wear you down. I spent almost twice that amount of time buying my last car at another dealer. Bowen Scarff let’s you take as much time as you need to decide and they make the whole process quick and easy. To qualify my review, I spent several months looking online, I knew what kind of car I wanted, it came down to what was available and the price. From my research, the price was as good or better than other dealers. I lucked out that Bowen Scarff had the make/model/color, etc I was looking for. When I’m in the market again, they will be my first stop.

I had a great experience with this dealership from start to finish. Sawyer reached out promptly when I submitted online request & DIDNT hassle me day in and day out. I was chatting with a few dealerships for about a week before going in. He was quick to answer my texts, get my the info I needed & again DID NOT hassle me. He showed up for me with out being too aggressive.This is always the most frustrating part of car buying. Feeling harassed & or feeling like another number. I like to take the time & build a connection before I jump into a deal with someone. I found two dealerships, connected with two salesman two different locations. First dealership was a flop, Sawyer made himself available when I came over after the first salesman at sound ford had me overbooked, under promised & passed between three different sales people in the first 10 minutes I was there. Their review is next 🤣.Start to finish, sawyer stayed with me and was patient with me as I was indecisive & nervous about this purchase. It was a painless & informative & they weren’t pushy when I said I needed time to think. They got me back the next day to make the purchase! The sales manger was great & informative & the finance team also was lovely! I honestly will say that this experience was the best experience in all the cars I have purchased. I SO APPRECIATE not being bombarded with calls, texts & emails in an overly aggressive way.Bowen Scarff has a lifetime customer!! I felt I was heard, seen & attended to the entire process. Car salesman have a bad rap I wanted to make sure I wasn’t just some girl being had by some dealership. If you are looking for a team that will handle your business without making you feel like your just a comi$$ion check!! Visit Bowen Scarff, Ask for Sawyer!! 🙌🏻🙌🏻Thanks for all your help Sawyer I LOVE MY NEW CAR!!

After doing my research I found online this clean, low mileage 2018 Edge at Bowen Scarff. My experience with Chris Kelly was breeze and I was driving it off the lot in no time. Would definitely recommend the dealership and Chris support.

Brandon was outstanding from the beginning to the end. He called my husband back when my husband was inquiring about ordering a pickup when no other dealer would. Brandon kept my husband updated regularly on the status of the pickup. Finally, when we picked it up, Brandon was friendly, professional, and went above and beyond. He told us about the tracker app and helped my husband set it up on his phone. Thanks, Brandon. Well be coming back to you for our next purchase.

I bought a 2016 Ford Fusion from Bowen Scarff almost 2 years ago. The salesman Chris Kelly really took care of me. I submitted my information online and he contacted me right away. He even got me approved completely virtually! He had everything ready except for a few signatures when I arrived at the dealership. As a first time buyer, I was treated poorly by a few dealerships. The Bowen Scarff team walked me through the whole process with a smile. The vehicle was a great first car for my family.Now I have been selling cars myself for almost a year and I realize how frustrating of a customer I must have been. In spite of my hubris, Chris treated me with respect and honesty through the whole process. He even stayed long after closing to help me.Thank you Chris and Bowen Scarff! Dont hesitate to give them a visit when you are ready to buy your next vehicle.

When researching Ford pickup trucks on the internet Chris Kelly from Bowen Scarff Ford in Kent, WA responded to the chat window. He helped me through the whole process of ordering the exact vehicle I wanted, their policy of the no dicker price was fair with no hassle of the 1-2 hours going back and forth in negotiations. There was never any pressure to buy, only there to help. What a difference that made! Chris always answered my questions promptly when I asked while the truck was being built and yes I had a lot of questions as this was my first time buying a new vehicle and special ordering one on top of that. If Chris was off for the day when I had a question another salesman stepped right in and answered my question. I was able to track the progress of the build on the Ford website. Once the truck was delivered to Bowen Scarff, they surprised me and had it ready to go that next morning. Chris even came and picked me up at my home and brought me down to pick up the truck! After filling out the paperwork I was handed off to finance. Even here there was no pressure at all to purchase the “extras” if I said no, he said ok and moved on. No trying to persuade me into it. My overall experience here was the best I have ever had at a dealership. The best surprise of all and may seem little to some was when I got in to drive away it had a full tank of gas. I highly recommend Chris Kelly as your salesman and Bowen Scarff Ford as the dealer to see in Washington!

Awesome no dicker dealership. Brandon Hopper was most helpful and knowledgeable. I’d recommend him and Bowen Scarff to anyone looking for a no pressure vehicle purchase experience.

I left very satisfied with my new car! Chris Kelly made the process for me run smoothly. He was very professional, efficient, and communicative. If you’re looking for a car at this dealership, ask for Chris Kelly.

Daniel has helped us with two different vehicles and both processes have been painless and efficient. He is friendly, knowledgeable, very patient with all our questions. It’s a no haggle dealership so if your into haggling then probably not the place for you but they are fair and I would still recommend you give them a try. Recommend them highly and Laura in finance is amazing as well.

Sam Olson was solid in getting my dream car ordered and delivered. Love this dealership.... bought there before and would again. Laura was great in finance as well.

Weve been shopping for a Ford Escape Hybrid for months and landed on an amazing deal from Bowen Scarff. We started working with Ron Olson way back in November and after a cross-country move, finally purchased in February. Ron was patient and never pushy. He walked us through the complicated nature of buying a new vehicle in a new state, navigating rebates, and we couldnt be happier. As an extremely COVID-19 cautious individual, I felt safe in the office when filling out the financials and my SUV was sparkling clean when I pulled off the lot. Thanks Ron and Bowen-Scarff, so excited to roam the PNW in our new SUV!

I just bought a Subaru Outback from Bowen Scarff Ford! The salesman I was dealing with was named Chris Kelly and he was amazing! 5 out of 5 stars. If you are looking for a new or used car go see Chris!

I’ve worked with my fair share of dealerships, and this was by far my best experience. The advertised price was fair and without gimmicks. Sam, my salesman, was easy to talk to and didn’t place any pressure on me. They offered me top-end of blue book value for my trade. The finance department was quick, helpful, and straightforward. Can’t recommend enough.

Went to buy a used Ford truck I’ve been specifically searching for and Sam was respectful and patient with me during the process and was honest with me about the deal and didn’t beat around the bush when I told him I wouldn’t trade my other vehicle lol everything worked out and I’m loving my new truck

So let me first say that I have been dealing with Bowen Scarff Ford since 92’. Buying vehicles from them is a no brainer. The no dicker sticker works for me. I’ve always had the same salesman up until this year when I saw a Ford Edge I was curious about. Chris Kelly got a hold of me, wasn’t pushy and set up the two vehicles I wanted and they were side by side when I arrive. Within a couple of minutes I was driving them. Chris was able to get me close to the trade-in amount I was looking for and after a quick stop at their finance lady Laura, I was on the road. What really impressed me was the service after sales. I had some timing issues as far as getting from work to the dealership to drop off my vehicle to take their loaner. After a few quick emails from work, Chris went into coordination mode and a seamless transition took place that evening. I love this dealership.

We love our new (used) Ford Fusion Energi!! Best experience buying a car! We called them up after seeing a car online that we were interested in and was able to come by to see the car within an hour of our phone call. Our sales guy was Randy and then Laura helped us with all our paperwork and payments. Everyone was super attentive and helpful. Other dealerships we visited were just too aggressive and seemed to just want us to make the sale rather than help us find a car and deal that fit our needs and made us not want to work with them. But the all the staff here was very patient, knowledgeable, kind and friendly!! We will definitely be back for any other car needs and recommend others here! Thank you Randy and Laura for all your help!

Excellent customer service!!Ron Olsen, Laura, Kari, Mikala, Caitlin and others are a pleasure to work with. Will do business with them again!!

This is the third car we have purchased from Bowen Scarff Ford. My husband and I like their no hassle policy and we have been treated with the utmost respect. Our latest visit to the lot we were greeted by Brandon Hopper. No pressure, just answered our questions as he proudly showed us the new hybrid they had in and then the 2020 Edges still available on the lot. We had not intentions of purchasing a car just there to have our Escape serviced. But we asked if any of the 2020 Edges had my must haves, they did! Then with the incentives the Ford company and the dealership were offering made us realize the deal we could have. Since our 2014 Escape was there for servicing we had them give us a trade in value for it. All this to say, we bought a New Ford Edge. Brandon was great getting us set up with the electronic blue tooth connections and the Ford app! Very patient and knowledgeable about the car and technology!

Me and my wife have purchased many cars throughout the years but I have to say this was the best experience ever. Very easy relaxed and most importantly fastest. They helped guide us through the process and answered any questions we had I felt they gave us a very fair deal Chris Kelly and the fiance team were awesome.

The staff were professional, courteous and supportive through the whole process. Chris Kelly made it easy and enjoyable to purchase my car. Very happy with my purchase. Thanks Chris!

Ron Olson got us into a brand new Ford Bronco at the same price as a 3 year old F150, so easily, without pushy sales, or any tactics. Very refreshing to get a straight price, no hassles, stress free car buying experience. I hate buying vehicles and I dont like reviewing, big thumbs up Ron to you and your team!

Had a great experience with Chris Kelly! Gave me exactly what I wanted and didn’t play any usually dealership games. I drove over a hour and he made the drive totally worth it! He made the buying process stress free and easy! I highly recommend this dealership and Chris Kelly if your in the market for a new Ford!

Do your research before taking your vehicle to this dealership. Service has greatly changed in the last decade. Service Advisors main purpose is to get as much money from their customers as is possible, and in three out of three visits over the last six years, quotes were for unnecessary repairs. Its a shame to see first hand what has happened to what used to be a really great service department. Will try another dealer in the future.

I recently bought an Escape from the dealership and worked with Sam Olson. The whole experience was so smooth and quick from beginning to finish! Sam was very polite and knowledgeable about both the vehicle and the process. He even went above and beyond to assist me with researching a vehicle that I was thinking about purchasing elsewhere. Everyone I worked with at the dealership was very friendly and helpful and made the process a complete pleasure.

The Bowen Scarff Ford Service department should be known as the No Customer Service Department.A month or so ago we took my wifes 2018 Edge in because the AC wasnt working, we purchased an extended Ford warranty to cover these eventualities. Now Bowens Scarff found the AC was out of coolant but could not find in their words A warrantable part to send to Ford for reimbursement so they insisted we pay for the repair or about $450.00, with the comment Weve added dye to the system and if it goes bad again just bring it back and we will go deeper into the diagnosis and you will be reimbursed for the cost except for the deductible of $100.00. At the time I really didnt understand the reasoning behind having to pay for what we believed was a covered repair but Monica the service writer talked so fast and made it sound like a common expectation that we paid and hoped for the best. Two weeks ago during the first big heat event sure enough the AC went out again and we scheduled it for a follow up with Monica thinking this would confirm the vehicle wasnt performing as needed and the fix would be covered under warranty. We went as far as to confirm that if this repair was a malfunctioning part we would be getting our money back and we were assured yes we would get the refund. My wife got a call last week that there was definitely a bad part under the dash and they would order a replacement and we could probably pick the car up the following Wednesday, and again we asked this means we will be getting a refund of the original bill and the consistent response was yes implying they would just refund it to the card originally used. That brings us to today my wife got a call from Monica at Bowen Scarff saying the bad part had three leaks and a replacement was installed, we could come pick it up anytime when my wife asked about the refund Monica said she would submit it to her manager for approval, then it would go to Ford, and we could expect our money in the form of a check to be picked up at their dealership in 7 to 10 days.As I stated earlier the Bowen Scarff Service Department should in the future be known as No Customer Service Department.They sure want your money up front but getting what is rightfully yours will be taken care of later at their convenience.Do not use them or their service, keep your wallet secure and youll be much happier.

We were in the market for a larger towing capacity truck. Had my eye on the F250 and the they had what I was researching right in stock. I setup an appointment with Daniel to test drive F250. Felt it was too much truck for us and Daniel, never pushed us but asked if we might be interested in a used vehicle? No pressure.. I had actually never thought about it. So sure... he was taking us out to another vehicle when I started asking about a few I saw along the way. This guy was SUPER knowledgeable about every vehicle and its options and capacities. After looking at a few trucks the wife and decided on one that was actually a year older with less miles and in way better shape than our own truck. The evaluation and trade-in process was seamless and did not take nearly as long as my last trade-in experience in California. The finance section did try to up sell a lifetime warranty but it was not for us. I am super happy with the new vehicle. The service is outstanding and overall experience would make me go back again in the future for needs!! Kudos to Daniel on the Sales team.

This was the best buying experience ever! We were in and out within 2 hours. Ron Olson was very helpful and informative. There was never any pressure to look at upgrades. He listened to our needs and helped deliver a vehicle that best fit us! He even sat with us in the car and showed us all the new settings and safety features before we left the lot, ensuring we were comfortable driving away.

Seriously the best car buying experience I have had in my entire life. Chris was amazing to work with and I would buy another car from him at Bowen Scarff without question.The entire buying process was transparent and they make you feel like family. I’d give them 6 stars if I could.

We went into Bowen Scarff after dealing with Sound Ford in Renton. We were ready to buy a 2021 Explorer ST. The place verified the price and the interest rate and then after walking in everything was different. The people in the office were rude, told me how they “had to” because they were losing money on the car. The last guy that came in and I wish I had his name but he was a heavy set gentleman with a cast on his leg raised his voice at my wife as he tried to intimidate her. Well, that was that. We looked up dealer reviews and found this to be how they do business. We then looked up reviews for Bowen Scarff in Kent and we connected with Chris Kelly. He walked us through everything step by step. The car was waiting up front, detailed, and full of gas. The process was easy and we left with a great feeling! I have been is sales for 31 years and THIS dealership knows how to treat their customers. It’s professional all the way to the finance office. As expected, extras are offered but not shoved down your throat. She said “your choice.” We ended up getting lifetime protection for the vehicle because we keep them for a long time. Thank you Bowen Scarff Ford.

Chris Kelly at Bowen Scarff Ford was fantastic to work with! I found some trucks online that I wanted to see. He had them ready and sanitized on the same business day. He gave me time to think about my purchase and when I came down to the paperwork, it was simple and quick! The prices and service plans are hard to beat! I will be back for future vehicle purchases!

We have been shopping for a Ford over the last few months and just couldnt commit to one until we visited Chris Kelly at Bowen Scarff Ford in Kent. We told him what we wanted and our bottom line price. He went over and above in finding us the vehicle, including the bells and whistles we required and then some. The best part was the great price...we couldnt walk away from that. Chris Kelly is a rock star!! Thank you for making our buying experience so easy and fun. We love our new ride! When we are in the market for another one, YOU will be who we buy from again.

We had the best experience with this dealership! We dealt with salesman Brandon Hopper. He was very easy to work with and was very accommodating to our time constraints. We were in and out of the dealership within an hour and a half and left with the exact vehicle we wanted at the price that was just right for us. I would highly recommend Brandon and the team at Bowen Scarff Ford!

Everyone that we have interacted with at Bowen Scarff has gone above and beyond with customer service. During the purchase of the vehicle they were professional and quick to respond to every email/text without being overbearing when we needed time to discuss. They made accommodations for all of our requests for a simple and seamless purchase during COVID. We unfortunately have already had interaction with the service department (at no fault of theirs) and I couldnt be happier with how they handled the situation. Hands down the best experience I have had with a dealership and we will definitely be returning in the future.

Terrible. You get one story on the phone and a different story when you get there. Bought a car there in 2013, would NEVER buy from them again.

I highly recommend Ron Olson at Bowen Scarff Ford. Ron was extremely helpful from the first phone call all the way through the purchase process. He always made sure I was getting the info I needed and wanted and had a wonderful way of explaining the options on my new truck. He is very friendly and super to do business with. Im in sales myself and appreciate the the honest, no games, easy to go through process. Thank you Ron.

Great place to buy a car, Terrible place to have vehicle serviced after since service department is not open on weekends and have to wait more than a month to have an oil change appointment.

This was a straight forward no BS transaction. I called ahead to confirm they had the pickup I was looking for and by the time I arrived they parked it right in front. Daniel was my salesperson and he was polite and straight forward. This experience was much better than I have had with other sales locations!

I recently bought a Ford Transit from the Bowen Scarff Ford dealership and I had great experience working with Dan Forward. The whole buying process was so smooth and quick from beginning to finish! Thank you for such good experience.

Greetings: On 12/15/20 we met with Ron Olsen to discuss the purchase of a new car. We were looking for a car that could be towed 4 down. He was very helpful in discussing a variety of possibilities. We settled on a Explorer and bought it. We cannot remember ever doing business with a more professional car sales person. Hes the first person we would consider when buying another vehicle. Thank you

Great visit, left with an F150. Knowledgable, easy to work with, and very happy with the experience. Thanks to Ron Olson for a great and easy experience.

Brandon Hopper was a great help in our recent purchase of a 2021 Explorer. He took the time to explain all the different options available without the pushy salesman approach. We have always had excellent service with Bowen Scarff Ford.

I began my vehicle search using the online Ford inventory...I began my vehicle search using the online Ford inventory site. Locating the vehicle, it directed me to Bowen Scarff dealer. The online chat put me in contact with Chris Kelly. Being from out of town, Chris worked with me over the phone and addressed all the issue I had in real-time, before, during and after normal business hours! When it was time to take ownership, Chris picked me up at the airport and we completed the transaction in short order. I found the vehicle clean, prepped, ready for the road and prominently displayed for my pleasure. Great experience and they delivered a great vehicle within a minimal amount of time.

Chris Kelly was extremely helpful in setting up my appointment and purchasing the Ford Ranger. It was nice to be in an environment that I did not feel pressured. I got an excellent price and the process was very smooth. Chris went the extra mile with helping assist me after the purchase by ensuring that everything was set up wonderfully. The team was very helpful as Tom Buttram helped with questions and tips about towing a camper van. The sales manager Kari Weston was very thoughtful to my son and got him a snack. Tom, the finance guy, was very efficient. I appreciated how smoothly the process went overall and would highly recommend the team!

What a great experience! Nothing but great people working at Bowen Scarff. If I could give 10 stars I would. Chris Kelly knocked it out of the park for me. I was in a pretty bad spot and Chris was able to guide me through the buying process quickly and got me into the explorer I wanted for a great price. If you’re looking to buy a ford, go to Bowen Scarff and ask for Chris Kelly.

The process was super fast and seamless. No pressure!!! I drove away with a beautiful car that fits me perfectly!! Ron Olson was amazing!! Actually everyone I came in contact with there was awesome. Great experience!!! Thank me again Ron!

Buying my new truck from Bowen Scarff Ford was a great experience from start to finish. Ron Olsen and Chris Kelly worked together to provide me with a no-pressure evaluation and purchase. They didnt have exactly what I wanted on the lot, so they tracked it down at another dealership and brought it in for me. Everyone I interacted with was friendly and competent. As someone who always dreads the whole car lot experience, if every car buying experience was like this one I wouldnt feel that way anymore. I highly recommend Bowen Scarff and Ron and Chris!

My wife and I had an excellent experience working with Sam today to get our Ranger Lariat! We will definitely buy vehicles again from here.

Bought my first brand new vehicle from Chris Kelly at Bowen Scarff Ford. Very nice people and an extremely pleasant buying process!

Sales team is great. However the service is frustrating. Appointments are far out and when you sign up to wait while they do a simple oil change, it turns into hours. Took my car and left. Pay for a maintenance plan, then they make it extremely difficult to use.

Daniel was a extremely helpful person. Staff was fast efficient and to the point. Thanks to Daniel I was in and out of the dealership in record time.

I was recently involved in a car accident and my car was totaled. My husband called Bowen Scarff Ford and we made an appointment with Chris Kelly. The whole process was quick, easy and pressure free. It was so much nicer than other dealerships I have gone to in the past. I came and looked at a couple of cars, a 2017 Fusion and a 2020 Edge. After the test drive I told Chris I needed time to get my husband in for a test drive. He didnt pressure me at all or try to get me to make up my mind right away. I am sure most of us have been in the situation where the salesman keeps bugging you to make the deal today. What a refreshing change. Once my husband came with me to look at the Edge it was all over except for the signing which was pretty fast.

Excellent customer service and the entire buying process was low pressure. I highly recommend Bowen Scarff.

Chris Kelly and staff were excellent, professional, and respectful. These folks do a really good job detailing their vehicles, and we are extremely happy with the quality and price of our Navigator!Thanks again Scarf Ford!

5 star service from Chris Kelly. I Bought a new truck today (2020 ford Ranger). Chris was able to navigate through all of the new COVID - 19 safety precautions and make the entire buying process stress free. Chris responded quickly to my online requests and had the truck ready for a test drive. He even walked me through setting up Fords app on my phone. I would recomind him to my friends. Thanks Chris.

By far the easiest car purchase ever. Chris Kelly made it simple and easy from start to finish. Great follow through afterwards as well to make sure I was happy.

Dealt with Brandon Hopper and purchased a F150 xlt FX4. He was well informed about the myriad of truck features and made it easy to hone in on the one that best suited our needs. We also got a very fair trade-in value on our Pathfinder.

The staff (from the sale people to the Finance) are great to work with. Always there to answer any questions that I might have.Bowen Scarff Ford is alway been my first and only choice when I purchase a new car. Knowledgeable staff and great selection of vehicles.

I was working with Brandon to purchase a MachE EV. He has been an amazing resource and wealth of knowledge from June of 2020 to date. While we ultimately decided to go a different EV route, I can’t wait till I’m in the market for my next car so I can go back to Bowen Scarff. Their customer service can’t be beat!

Tried to drop my truck for service here but was informed by a friend everyone has Covid and they are trying to operate and avoid regulations. If you value your health dont go here. I changed my mind and went to Evergreen ford. They are observing regulations and are fine.

Randy and Sam were a great help! Not pushy, very knowledgeable and friendly. Also, the financing lady was very helpful and friendly. Overall, it was a great buying experience!

I purchased my first car from Bowen Scarff Ford in Kent and it couldn’t have been easier. The salesman Chris Kelly was very helpful and polite, answering any questions I had. We were able to set up most of the information online before our appointment which made it quick and easy to test drive the car, make a decision, and leave with a car. I’d definitely recommend trying this dealership out if you’re looking to buy a car as Chris and the rest of the staff were very helpful and knowledgeable even during this COVID-19 pandemic.

I recently bought a used car from Bowen Scarff and the experience was exceptional. I was an out-of-state buyer and sales associate Chris Kelly walked me through the buying processes seamlessly. Chris went above and beyond my expectations with great communication, attention to detail, and friendly service. I would highly recommend working with Chris Kelly any day.

I was a out of state buyer, they were very helpful and made transaction pretty easy. I am very happy with the vechile. Sam was my salesperson

I took my car to Bowen because my fiesta was having a transmission issue. There service was absolutely fantastic and they even vacuumed the carpets! The other Ford dealership down the road after multiple calls and an email, cancelled and never followed up with me. Bowen is the way to go. They have a new customer in me.

Daniel Montgomery was great. He was very helpful with us in every way. We had an excellent experience with everyone throughout our experience with Bowen Scarface Ford. Would recommend to all friends.Thank you,Randy Bauer

I live in Virginia and recently purchased a used car from Bowen Scarff. Brandon Hopper was an absolute pleasure to work with. He put me at ease through the purchasing process by being incredibly proactive, responsive, and flexible.

We were in the market for a Ford F250 because we thought that was what we needed. Through a great relationship with our rep, Daniel, we learned that a different vehicle would better fit our needs and budget. A great experience. No hassle and zero pressure. Will gladly recommend them to anyone.

Chris Kelly was great. Set up a test drive and was there through the whole process. Went the extra mile to be sure I was satisfied and happy along with getting it all ready to go. Great work. My 5th Ford in a row from Bowen Scarff. :)

We had a great experience at the dealership and got the truck of our dreams. Chris our sales person was fantastic and a dealership did a great job.

I just bought a ford from here and it was such a great experience! Chris K was our car salesman such a nice guy answer all our questions and very polite. Everyone there was polite, knowledgeable and patient, made our car buying experience awesome! Bonus we walked away with some cases of Talking Rain sparkling water 👌🏽😆

If I could give 0 stars I would. They told me I had a loaner car when I booked my service, but when I showed up they said they no longer offer loaners to Lincoln owners. I will NEVER buy from this dealership again. Compete garbage.

Chris Kelly was my car salesman. The moment I pulled up at the dealership he was kind and extremely helpful. The car I was interested in was already ready and parked in front of the dealership when I arrived. The car was marked at a fair and competitive price. Overall in all my car buying experiences Chris Kelly along with Bowen Scarff made it the best car experience. I will recommend them to friends and family.Thanks again Chris!

Daniel Montgomery and Chris were great from start to finish. Found the perfect truck for me and helpful through the entire process.

My experience with Bowen Scarff Ford was amazing! With online pre-apply for financing, my waiting time at dealers facility was about one our. That is really cool! Special thanks to Daniel Montgomery from sales department, He is very patient an professional. Also thanks to Tom from financing department. Thank you guys for my new Ford!!! Will recommend to my friends!

Highly recommend going and working with Brandon Hopper if your looking for a new or used car! I called in to check out a new truck that they had. He had the truck out front ready for me to check out when I arrived!! I didn’t feel rushed or pressured what so ever. He showed me the truck asked me if I had any questions he could answer and let me take the truck on a test drive!! Very professional and knowledgeable. He was able to answer all my questions and if he didn’t know something he found out really quick!! Highly recommend. He made me feel like I was family! Five ⭐️ All the way! Definitely for him and the rest of the staff there!!

I worked with Ron Olson on the purchase of my new Ford Fusion. He was professional, helpful and made my purchase a great experience. I would recommend Ron to anyone interested in buying a vehicle.

Great customer service, communications and nothing but positive experiences with the service department.

My experience at Bowen Scarff Ford was really outstanding! I have to give credit to Brandon Hopper ⭐️⭐️⭐️⭐️⭐️He is a great salesman! He was very polite and professional. He had my vehicles ready and cleaned for me to test drive. Everyone that I worked with there, Brandon Hopper in sales, Laura and Tom in finance were all very friendly which made the experience even better! Thank you for my 2017 Ford Escape!! I love it!❤️

Always a great joy to deal with Parker. I think its been almost a year, and without mentioning my name, he remembered my name, the truck I bought, and where I worked. This much attention to detail is very rare these days and I wanted to make sure EVERYONE knew that hes the guy to go to.Thank you Parker

Easily the easiest transaction I have ever experienced. I have purchased dozens of cars, and this was not only quick, but easy! I worked in the car industry in the past, and would apologize for the finance officer. Not needed this time. Tom in finance was great, and Chris in sales couldn’t have made the transaction any better!

Working with Steve Hunsaker at Bowen Scarff Ford was the best car research and purchasing experience that we have ever had. Steve was direct, honest, a great communicator and extremely helpful in understanding both the options for our Transit van order as well as the process and timeline. We are very pleased.

Great experience at this dealership - the car I bought was a great value, incredibly clean, and they offer a lifetime powertrain warranty. Daniel and Chris were fantastic - answered all of my questions, were understanding, and even sent me home with some extra sparkling water they had left over. Felt like a very straight up and honest experience.