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CMS AUTOGROUP
21235 84th Ave S, Kent, WA 98032, United States
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CMS AUTOGROUP
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De
Review №1

John is a stand-up guy. He was more interested in making sure my son got what he truly wanted than just selling us a car. John encouraged us to go look at other cars and even showed us the key things to look for. We ended up coming back and buying from CMS. Highly recommend.

He
Review №2

John was so friendly & helpful. He provided info about the car that was super helpful & left us confident that we were getting a reliable car. Would highly recommend his company.

Er
Review №3

I would highly recommend this place, I walked in looking for a car with a great deal and that’s exactly what they gave me. The customer service is on a different level very friendly. I highly recommend you stop by.

Ir
Review №4

Had a very good experience buying my vehicle here. Very pleasant people, knowledgeable and not pushy. Thank you for a great car and smooth an easy transaction. Highly recommended!

Jo
Review №5

Bought my 2017 Ford super duty from John. Couldn’t be happier with the transaction. Seamless no pressure straight to the point. My new truck is perfect. I be I’ll be sending my friends and family.Thanks

An
Review №6

Amazing experience with John! I felt like part of the family and couldn’t be happier. I would and do recommend my friends and family to shop here. You won’t be disappointed.

Iv
Review №7

Great lot, easy purchase. Love the car! Look forward to buying my son his first car here down the road!

Sa
Review №8

Best used car buying Experience ! They also have many warranties available. We came from North Carolina and got a great deal!

Th
Review №9

One of the best businesses I have ever worked with! Amazing people and great selection. If I could give 10 stars I would!!!

Je
Review №10

I recently purchased a S430 Mercedes Benz from John and his wife at CMS AUTOGROUP and would like to say it was the smoothest car transaction I have ever had. I have purchased over 40 cars and 6 motorcycles in my lifetime, and he made it so much easier and way more FUN than all the others. He was fair, honest, and reasonable, which made it feel like I was dealing with an old friend. If you need a car upgrade, stop by and check their inventory. You wont be disappointed with the quality of cars and their prices.

To
Review №11

John is awesome!! He is very nice and very professional and was sooo awesome with sharing his car knowledge!! I drove from NC to buy from him!

Ro
Review №12

Great dealership really cares about getting it right. I have really loved this dealership for years, they never disappoint I would highly recommend!

So
Review №13

Great buying experience and easy to work with. Will do more business in near future

Co
Review №14

I would recommend this business to any of my closest friends and family. John, the owner, is incredibly personable, kind, and honest. This man knows how to run a business! I will be back for any maintenance in the future as he owns his own shop as well! Very happy with my experience here!

Al
Review №15

Great customer service, friendly staff. Would highly recommend.

Mi
Review №16

Hey, John You sold me a 2006 GMC Sierra Pickup truck there 1/4/2021 and just wanted to say it was an easy going purchase and was a pleasure dealing with you and your wife the other day! Thank you much and your wife as well. I bought this truck knowing it was a rebuilt tittle, I have 49 years experiance as an auto body expert and mechanic and feel I got a great deal, thanks again// Good luck with your business in these hard times going on in our Country with covet19 and our crazy Government insanity. May God Bless us all

Je
Review №17

So many ads/listings with improper tags, please fix your listings to not waste peoples time.

Mi
Review №18

I was tempted to give 1 star, but I absolutely love the car I bought. Very clean, fun to drive, everything above the floor in great shape. However, as a few other people have commented in their reviews, there were issues I wasnt told about when purchasing the car. The 3-month warranty only covers drivetrain and transmission. The undercarriage is very rusted - brakes and suspension. Rear calipers/parking brake non-functional. I gave John the chance to work with me and uphold his reputation, since he promised me that the brakes were in adequate shape when I bought the car, but he refused. Im not mad about the car - it will just cost a little (or a lot) more than I expected. Id recommend if youre buying a car at CMS, bring a mechanic along, and read the fine print. Caveat emptor...

Iv
Review №19

Great people, great prices and recommend anyone looking for a car to try CMS

CS
Review №20

If you are looking for a genuinely good experience, i highly recommend coming here. The owner case out to Greet and introduce himself, he made sure i got what i needed and to my surprise less inexpensive than most other places. I will 100% be coming back for my vehicle needs.

Se
Review №21

Purchased a 2002 Mazda protege DX from CMS Autogroup it was the easiest and fastest transaction for a car purchase I have ever done John and his staff very friendly in a casual atmosphere

Ru
Review №22

Easy to work with. I recommend it.

Co
Review №23

We had a great service experience here. John was very easy to work with and very helpful, readily providing all information we requested, and plenty patient with us as we made our decision. We are very excited about our purchase and found the overall experience to be stress free and positive!

Os
Review №24

Great and excellent service. My buddy came here to buy a Civic Si and I saw a BMW 325i Series. Service light is on . John explained to me what it was and I was able to fix it on my own no problem. I would definitely recommend more of my buddies to come check this place out . Very supportive to out troops in JBLM .

Jo
Review №25

We came to CMS auto sales to shop for a pre-owned Acura since we loved our previous one so much. We were very happy with the outcome of our purchase, as we love our new Acura MDX, and felt they were very honest and accommodating. We would definitely recommend CMS to our friends and family!

Ra
Review №26

Very knowledgeable and helpful owner.

Mo
Review №27

One of the best car buying experiences ever! John and his girlfriend Jules went out of there way to help me out ! They met me on a Sunday while they’re closed! This showed great customer service! They were upfront, had all the service records, upfront and honest about everything on the car from where they got it from to the slightest scratch on the car! They let me go on the test drive myself, no pressure sales or anything of that nature! There showroom was amazing! They also include a 6 month warranty on all there cars! I’m so happy I bought a car from them! Everywhere else I went had the car as is! But this was amazing! Definitely coming back and bringing everyone that I know! Thanks once again guys!!!

Ja
Review №28

The staff at CMS are great. Very friendly and offer a great selection! They also offer tire service as well with some great prices. They had some rear tires that I needed for my car and was really quick to get them on!

eu
Review №29

Cms is awesome best quality best price

Je
Review №30

We had a great experience buying a car at CMS. John made the whole thing quick and easy. We appreciate the 6 month warranty. The car looks great and we think we got a great price too! We would recommend CMS to friends in the area looking for a good used car.

10
Review №31

These two are a team to be reckoned with! They offer excellent service, experience you can trust and reasonable prices! Just bought our first car with them and joined the CMS Family! They will be the talk of the town for years to come👍🏽

Al
Review №32

BEST CARS HANDS DOWN! They also give a warranty unlike most other dealers out there! 6 month on everything! If you want a honest dealer this is the place! Thanks for helping our daughter purchase her first car ever! You’ve truly made her first purchase the best ever!

Pa
Review №33

This company lies and uses bait and switch methods. They will claim you have a 3 month/3,000 mile warranty that will cover repairs at no cost to you. They verbally push this warranty every chance they get, but thats not the truth. The warranty only covers $500 of repairs. I bought a 2004 Jetta for $3500 and the transmission went out. Do not buy from this corrupt company

Ju
Review №34

BEST PRICES FOR GREAT QUALITY TIRES IN TOWN!My Go To one stop tire shop!You will not beat their prices anywhere else hands down. Very professional and friendly staff. Awesome customer service ! I will definitely be a lifetime customer here.

El
Review №35

A forever customer and always will be! Got my car detailed here, have bought a car from here and when I heard they opened a tire shop I stopped right by and got handled the same way as always! Very professional, and helpful! Keep up the hard work guys thanks once again for the amazing service!

RA
Review №36

The people at CMS Autogroup took care of my tire needs and my car left looking great! Thanks for the great service at a great price!

Br
Review №37

I do not recommend buying from here. He listed in the ad that the tires had 90% tread, we expected this to be somewhat of an exaggeration but upon inspection all four tires had to be replaced. He also claimed to have fixed the cigarette lighter, but we found out he didn’t and he lied about fixing it. This seems small, but we use this to charge our phones. This is a huge daily headache.I considered that all to be a wash.3 days after purchasing the car from him, the check engine light came on.We took the car to a reputable mechanic (from the BBB) for a $877.00 fix.Two sensors and the catalytic converter had to be replaced, raising suspicion that John had just turned the check engine light off (probably by disconnecting the battery or clearing the code).We would have felt comfortable purchasing a car knowing it’s faults, but being blindsided with its issues within days of purchase left John appearing very sleazy.On the bright side, I appreciated how casual he treated our visit and non-pushy he was. He threw in some hubcaps for free at the end which was also appreciated.

Ta
Review №38

WORST CARS HANDS DOWN!!!I’ve been looking for a car for a few weeks now and ran into a few I liked at this location. A friend also referred this dealer saying it was a great place to buy a car. Boy were they wrong. They looked really good online and was ready to make the hour drive to Kent. Before going, I wanted to look over the history of the cars I was interested in. After running the carfax of both vehicles, they all stated “TOTAL LOSS VEHICLE” and was purchased at a salvage auction before reselling at his location. In all his ads he states that there are no accidents, and it has a clean title. A 6 month warranty to, you’re not fooling me. I’m not sure what kind of business this person is running, but you’re not taking my hard earned money. I hope other people realize what you’re doing, and you get shut down permanently! Honesty goes a long way buddy. Worst place to buy a car!Be careful as well with false reviews as well! They are foolish.

Fa
Review №39

I just wanted to thank John n Julie for helping me and my wife, to find a perfect car for my family.I can say this was the best experience on purchasing a car. They were very generous and welcoming, I would highly recommend CMS group auto to anybody looking for a vehicle. Going back for a 2nd car. Thank you CMS Auto group !

Da
Review №40

Great people, and awesome service!

Do
Review №41

I didn’t personally buy a vehicle here, but a relative did and I was there for the sale. This dealership really went above and beyond to make my uncle happy, and he got a better deal then he thought possible on the car he bought. Hands down the best used car lot in Kent, great staff and a good selection of well priced vehicles. When I need a car I’ll be coming here for sure.

Am
Review №42

I do not recommend buying from here. To start, he listed in the ad that the tires had 90% tread, we expected this to be somewhat of an exaggeration but upon inspection all four tires had to be replaced. He also claimed to have fixed the cigarette lighter, but we found out he didn’t and he lied about fixing it. This seems small, but we use this to charge our phones. This is a huge daily headache.But worse of all, three days after purchasing the car from him, the check engine light came on.We took the car to a reputable mechanic for a $877.00 fix.Two sensors and the catalytic converter has been replaced. It was obvious that John had just turned the check engine light off (probably by disconnecting the battery or clearing the code).All in all, I wish we would have watched Matilda before buying from him. As we found ourselves a modern day Harry Wormwood.We would have felt comfortable purchasing a car knowing it’s faults, but being blindsided with its issues within days of purchase left John appearing very sleazy.

Mi
Review №43

Upfront honest and very respectful! They had a pool table that was super fun while we were waiting for financing! Definitely one of the best there is in a business where they’re a lot of thieves! Thanks to John and Jules for getting me approved!

SY
Review №44

I bought car from CMS auto group which was Salvaged Totaled car and dealer bought that in auto auction and then it got rebuilt and sold to me. Dealer didnt mentioned that car was salvaged and then rebuilt.When I was facing issue with car i called repeatedly over 1 month and he never answered the call.I do not recommend. And even if you wants to buy here, then make sure you do your investigation of car before buying.One good way of comparing the positive(fake) vs negative review is to check the likes on them, truth will flash :)

Sa
Review №45

Recently purchased my first car and I am very happy with my purchase John made it very easy to get what I wanted and was very friendly. I would definitely recommend to a family or a friend !! If your looking for a nice reliable car for a good price this is the place to go!!!

li
Review №46

I bought a vehicle from this dealership and as extremely happy. I was looking for some winter tires and I found exactly what I wanted. Quality tires that allow me to be ready and safe for this winter!

Ke
Review №47

EXCELLENT experience!I would recommend this place to ANYONE looking to seamlessly shop & purchase a good, reliable vehicle!John was SO easy to work with, sUUUUper friendly and made it more than a pleasure to purchase a car! I was actually kind of dreading the whole process due to a past high-pressure experience at a Mazda dealership years ago. However, this was by far, the best possible experience I could have had! Miles above my expectations.The vehicle was actually much better in person than the pictures even showed. John so was friendly and let us snoop around on our own. He had a lot of knowledge about the vehicle and was very open about supplying us with information as to what might need to be done to it and how he inspected the vehicle upon acquiring it and what his staff had done to it prior to listing it.The price was very fair! I was fully satisfied with spending the money I did for the car I got! The paperwork & payment process was quick too! His spouse was the one that did our paperwork and she was very nice too. Probably didnt spend more than two hours here, including the extensive test drive we did.Overall, I was very happy to meet an honest seller that provides a stress-free, pressure-free & comfortable environment with quality product at a fair price! What a gem of a place!

A
Review №48

Great and friendly service. Highly recommend to friends and family for tire service, autobody service, and for used car. Thanks John

To
Review №49

John has always been a pleasure to do business with because he is honest, upfront, and fun. He does business with a genuine and positive personality which I appreciate a lot. I highly recommend paying CMS Autogroup a visit.

En
Review №50

Great customer service john was really helpful and curtious provided a test a drive and answered any and all questions great place

Di
Review №51

Really nice people, and car was exactly as described. Would buy again from them.

Da
Review №52

I own a shop but our shop doesn’t have a tire machine or balancer! John hooks our shop up and does an amazing job when we need tires or in need of flat repairs and mounting and balancing! You guys are amazing!

Vi
Review №53

This is the best place to buy a car!!!! The owner is so nice and kind. Fabulous personality, his helper is ok too! So many cars all very pretty I bought a clean title honda civic here works very well and runs like a baby! Recommend coming here

Em
Review №54

Was able to be flexible and work with me giving me a great deal on a good car! Excellent and attentive customer service.

Ar
Review №55

Came by to test drive a car for my younger brother. Very down to earth guy whos in it to help people get into affordable cars. Ive inquired on a few luxury cars that they dont have on their lot, but they got back to me a few days later to let me know that they can most definitely their hands on one for me. Its a new dealership and you can tell by their current inventory, but dont let that stop you from shopping with John! Hes been great with helping me find a car for myself and my brother! I HIGHLY RECOMMEND CMS AUTOGROUP!

Za
Review №56

Had tires no one else had! They do used and new so being on a budget I got quoted around 900 for a set of 4 tires new from other tire stores they gave me same brand and same set for 540 dollars and that included mounting and balancing and they also showed me what A n D tires did to my wheel they stripped the bolt head for my lug nuts and I pointed it out to John and told him that they didn’t want to fix it and said they couldn’t and so did a couple other guys. John said no worries and fixed it for free of charge! These guys you’ve got to try them out! Saved our trip and gave me a huge deal on tires.

Ga
Review №57

I have to say,I really enenjoyed my experience at CMS AUTOGROUP. Everything was upfront and to the point.Didnt get the feeling like I was being pushed or getting talked into anything.Just the way I like it.Ended up leaving with a awesome car and a great deal.I would definitely go back to CMS AUTOGROUP.Thanks again guys!

Sh
Review №58

This place sold my daughter in law a none safe car the car broke down in three days in the middle of the road my daughter in law is deaf and could have been hit by a car. We Tried getting ahold of the business and guy who sold her the car he had a fake phone with text app only and ignored text. Later son got ahold of him and he said son and daughter in law had to fix car. He lied about the warranty on the car its not good. Call it so you can see before you even buy from him. We told him he got to pay back all the money due to lemon law he has not answered back and has ignored all messages made. We will be taken him to court. Do not buy from this place.

Ch
Review №59

John took real good care of us through the entire buying process and we left the dealership feeling very confident

Si
Review №60

John was great to work with very friendly and not pushy. My family is very happy with our new car 10/10

Ma
Review №61

These guys carry the sizes that no one else will! I called and they had the lowest prices out of anyone by far! Top notch service thanks guys!

Jo
Review №62

Great customer service

Ja
Review №63

They were WONDERFUL!! They were incredibly fast, very professional, very friendly and the best part is that they are very reasonably priced!

Na
Review №64

My tire was still good and I was told it was bad! The guy is super honest and told me I don’t need. To change them yet.

Ja
Review №65

Great people!

Jo
Review №66

They mounted and balanced my tires and did it’s nicely with no scratches on my wheels!

De
Review №67

When you call in the morning & make an appt for that afternoon, then you show up and they tell you that they dont have the right tires, even though they confirmed 3 hours beforehand...That was my experience with this shop 🤔

Le
Review №68

John was very nice and very helpful. Nice cars, reasonable prices and a good vibe. Definitely recommend.

Me
Review №69

Great people, easy going but very professional would recommend anyone who needs a car to go there.

Ch
Review №70

This dealer is nearly honest to a fault. Gave me a great deal and kept me informed about everything. Amazing dealer

Eu
Review №71

Great People to deal with, sold us a reliable vehicle and went the extra mile after the sale. Thanks!!

Mi
Review №72

Great Company ! Ive known John for 5 years! Great guy and awesome business man! If theres anyone that will help you. Its him!

Ca
Review №73

Was straight to the point. Smooth and easy transaction. John was a big help with all the work and process. Highly recommend for all used or trade cars!

Du
Review №74

Love this place. John takes great care of his customers and always puts them first. I highly recommend this place to anyone looking for a quality used car.

Jo
Review №75

Best prices I’ve found so far! And by far better experience!

Jo
Review №76

Got 4 tires for 250 dollars mounted and balanced and these were a steal compared to 890 dollars I got quoted elsewhere !

Da
Review №77

I highly Recommend this place if you are in need of a car. He has a variety of many great cars and prices are also very affordable! The customer service was amazing and the buying process was super smooth, no hassle, no problems. So if anyone is in need of a car cmsautogroup what I highly reccomend.

Pe
Review №78

Hands down the best deal ! We got a car 5k cheaper than anywhere else!

Da
Review №79

John & Julie are great, love my new truck, would definitely recommend this place!

Ad
Review №80

Bought a new set of wheels for my 2018 Ford F-350 and they had the best prices in town and had great service!

Br
Review №81

John is an honest, straightforward and an outright pleasure to buy a car from. Buying a car from CMS you know you will get a quality vehicle. Would recommend to all my friends and family!

To
Review №82

Great experience there. Staff is friendly and helpful

Na
Review №83

I bought tires for my car I own Uber fleets and best place for used or new tires is here

Ma
Review №84

John N lie to me about the car he sold me. He said it was a trade in to him from an older couple that wanted a larger car. This turned out to be not true. He got the cars in a lot buy from California. He did not take the car as a trade in to himself. He had listed the car on Craigslist as a private owner sale but he is a car lot. He is a fast talker salesman and I had never bought a car from a lot before. I have had the car for less than a month and it needs $1000. worth of work all ready. He knowingly miss lead me. No stars. (you have to give out one star to post) Do not go here. If he replies to this, remember he is very good at talking around the truth.Turns out John bought the car at a theft auction. The whole drivers door has fallen apart. The button for to open the door to put gas in, fell though the door. I have had the car about on month.

Br
Review №85

Absolutely HORRIBLE. DO NOT COME HERE. STAY AWAY.bought a car that John N swore was 100%, no problems, and ran fine. drove the car 2 weeks and after taking it to a shop to see what exactly is wrong i’m now looking at a $2,200 bill to fix the car i bought less than 2 months ago.also, i was over charged on my tabs/title and i had let them know. still have not received the money they owe me.now onto the condition of the car: the inside was completely trash. beer bottle caps under the seat, between the seats. nasty, sticky, crusted on stuff that is under the cup holders, center consol, and the back center piece.once the car had started smoking i took off the engine cover and the block was COVERED in oil. from top to bottom.no one at the CMS auto group took the time to check the car before they sold it.

Th
Review №86

I saw a post for this place on Facebook Marketplace and I got in contact with is John the owner and he gave me a really good deal on a set of tires for my wifes car even though they were used they were still better condition than some of the newer tires that I found and they were work really good for what I needed and the price was very reasonable I would recommend anybody looking for a good set of tires at a fairly inexpensive price to give them a call or message them

Sa
Review №87

They got me wheels at the best price and financed me!

Ro
Review №88

Entering for my chance to win $500. John is a trustworthy individual and would never lie. Looking forward to buying that new Ferrari youre setting me up with, John.

jo
Review №89

5s seriously theyre the best!

Ja
Review №90

Good set of used tires for my m3

Ar
Review №91

Best experience I had buying a car! Would highly recommend to anyone! Will buy again in the future!

Mi
Review №92

I got a flat, and stopped by, john let me pick out the best tires and it was very cheap. Will come back again.

Ga
Review №93

The crew at CMS Autogroup got me into a fantastic car at an unbeatable price. The salespeople were incredibly easy to work with, the owner John fantastic, and I recommend this place again and again. My new car is in great shape, the prepurchase inspection showed it to be in flawless condition! What a rare and refreshing experience.

Su
Review №94

HIGHLY RECOMMENDED!I saw their ad on FB. The description was pretty accurate (a couple of minor details left off...no big deal but the important details were accurate) and it appeared their asking price was a little higher than KBB Private Party Value that was shown on their FB ad but I guess since they’re not private party...whatever. What do I know anyway? Regardless, I felt very comfortable with John & Julie, and the price we agreed upon. The process was smooth, simple, and seamless; best car buying experience I’ve ever had.Thank you, John & Julie. It was a pleasure doing business with you. I’ll definitely be sending people your way. 😊

Wa
Review №95

Good company. Helped me a lot.

Te
Review №96

John helped us find the exact car I was looking for! He sold our Porsche 911 Turbo S for us and helped me find a 2015 Lamborghini Huracan. He explained the whole process and was very honest and genuine! Well be seeing you for all of our car purchases!!!

Da
Review №97

I bought tires from these guys ! Good deals!

Ch
Review №98

Great customer service, and super friendly

Ki
Review №99

I have my suspicions this business is run by scammers who ran a fraudulent give away (ILLEGAL). If someone is willing to have a false giveaway to make a quick buck, you most certainly should NOT be buying a car from them. I emailed them twice on this matter and was ignored. I provided some photo evidence that supports my claim. The owners of this company once went by Certified Motorsports, but when the giveaway date approached all evidence of this entity disappeared. Luckily for us they didnt delete all traces of Certified Motorsports. The old business licensing address matches the one with CMS Autogroup, the name is even derived from Certified MotorSports. I take it this John fellow who is one of the ones at the helm of this operation is nothing short of a scum bag. There is far more proof, but I provided some images that support my claim. Some of these reviews are clearly faked as well.Update: Was continuously ignored, while asking around I found my suspicions were confirmed. He gave the car from the car giveaway to his business partners wife. If that doesnt scream scam I dont know what does. As soon as my review was first posted he decided to do another giveaway for damage control offering $500 to one lucky winner. All they had to do was post a fake five star review and theyd be entered. Someone willing to drop 500 to cover allegations isnt someone who is trust worthy. The good thing is fake reviews will be removed and he wasted $500. He builds his business on trust but proved to be another scum bag car dealer. Just look at the reviews and see all the good reviews specifically mentioning John all within one day. Not even big dealers pull these numbers in a week so why does this literally who car dealer get that many in one? John is not a man to be trusted I have all the proof in the world and with a little research youll find it too.Update: I will be filing a claim with the BBB as well as starting a Yelp Page, JOHN NOORI is in the business of scamming people. DO NOT BUY A CAR FROM HIM! I will start a Yelp page and figure a way to share images.Thanks to this comment.I went to this shop today without notifying the dealer and I caught the check engine light on. Thank god and thank you for the honest reviewThat I saved my $9000 from a scammer.Never go to this place.

Gr
Review №100

Fast service! Bought new wheels for my Cadillac !

Information
100 Photos
100 Comments
4.5 Rating
  • Address:21235 84th Ave S, Kent, WA 98032, United States
  • Site:http://cmsautogroup.com/
  • Phone:+1 253-666-8200
Categories
  • Auto repair shop
  • Car dealer
  • Car detailing service
  • Mechanic
  • Tire shop
  • Used tire shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Offerings
  • Oil change:Yes
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