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Lucky Dog Auto Glass LLC
1510 Central Ave S suite b, Kent, WA 98032, United States
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Lucky Dog Auto Glass LLC
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Ch
Review №1

They are reasonably priced, were upfront about the entire cost with tax, able to schedule an appointment within days, had easy drop off and pick-up, were communicative, did a great job, and guaranteed their work. They made the entire process simple and kept my car clean. Thank you!

Da
Review №2

I went in on 10/6/21 to get 3 rock chips repaired. They took me early and got done quicker than estimated time There was confusion with my insurance, but they worked with me and my insurance while I was still in the shop to make sure all 3 were covered and I didnt have to walk out paying anything out of pocket. Excellent customer service and very friendly staff. Would definitely recommend Lucky Dog!

Lu
Review №3

This is the 3rd time Ive gotten a window fixed at Lucky Dog Auto Glass, and theyre easy to deal with, quick to schedule an appointment for you, flexible & willing to work with you, and efficient. My windshield was replaced and my car ready to pick up before the estimated finish time, precisely within the window given. I had planned to use Lucky Dog because of the prior positive experiences Ive had and because I like to patronize local businesses when I can, but that Lucky Dog is a preferred company of my auto insurer was extra nice!

Ar
Review №4

Got scheduled in a few days to fix a small rock chip repair (smaller than a penny) for my Tesla Model Y. Thought this was great since other shops were pretty booked up.I brought my car to their shop and their repair work had resulted in a large crack in the windshield. They advised that this rarely happens and that it was just unfortunate to happen to me.A ~$100 repair has now turned into a windshield replacement around $1500. Their business didnt hold any responsibility and Im left with a much emptier wallet. Even if this is a risk involved with repairing rock chips, I needed to report this here to make sure their track record is honest. Why doesnt the business have insurance to cover these rare instances?If I had a rock chip on my car, I would think twice before coming to this shop.

Or
Review №5

Would definitely recommend. Staff was wonderful, place was clean, and was completed in less time then quoted. Hopefully I wont need to, but will go to them again if I need another windscreen.

Ni
Review №6

Super honest nice people and AMAZING SERVICE!! got us in right away and took even less time than originally expected, very affordable, transparent pricing. They give you a receipt telling you exactly how much your paying and exactly what your paying for which is awesome!! PLUS me and my daughter go to meet their little french bull dog puppy! She was precious and My daughter was ecstatic about getting to pet the baby puppy! Everyone is happy!! Thank you guys so much keep up the awesome work!!!

Co
Review №7

The staff was so awesome! They were friendly and helpful. The repair looks so good and they did it so quick!

Ch
Review №8

I had a wonderful experience with the wonderful staff. They fixed my little chip on my windshield.I highly recommend Lucky Dog👏👏👏

Ma
Review №9

They did a great job with my windshield replacement. I got in the next business day, it took less than two hours, and they fixed a loose rubber door seal that I didnt even tell them about. I will definitely go back if I need any glasswork done in the future.

Pa
Review №10

I went to Lucky Dog because they were close to the body shop I wanted to use. Joe & the team were fantastic for so many reasons!! I feel shops often lose their obligation to make what’s right for the customer the first priority. My situation required some trust from lucky dog since they were doing part of the work, not getting paid, and then trusting the truck was coming back to finish the job... and then get paid. They made meFeel like they understood what I was trying to accomplish and were so very accommodating towards the long term goal. Even when sub-par work had been done in an other shop that was out of their control, Joe became MY advocate to get the job done right. Having an expert be there to help me get the job done right was such a relief. I wish they did more types of work because the peace of mind in having an advocate in the automotive business is incredibly hard to find nowadays. People are so quick to take the time to leave negative and always incomplete stories that leave a bad taste in potential new customer’s mouths. I hope this testimony helps anyone looking for glass work feel more comfortable about choosing this place.

Ch
Review №11

Had a lovey crack in my mini cooper’s windshield. The mini dealership wanted to charge me $900 before tax to replace it 😳. Found Lucky Dog Auto Glass with a quick search online and I have to say Lucky Dog absolutely lives up to the abundant 5 ⭐️ reviews. Service was friendly and prompt as well as an extremely reasonable quote, my mini was even returned vacuumed. I hope more rocks decide to fly past my windshield in the future but in the event they don’t I’ll be returning to Lucky Dog without hesitation.

Ky
Review №12

Lucky dog is amazing! They fixed my windshield and back window in less than an hour! Much lower price than other competitors. Front desk - Mirenda I believe? Was super sweet and friendly 🙂Highly recommend!!!

Ga
Review №13

I would choose LuckyDog over any of the bigger names any day. They were extremely helpful and I was in and out in about 20 minutes to get my windshield repaired. Support local!

Ti
Review №14

In the last four years, I’ve had three windshield repairs, two treatments, and one replacement done. Each and every time they were exceptional. Combine a consistent, excellent customer service standard, with top quality materials and workmanship, and they’re unbeatable. And they don’t overcharge like some huge glass companies do. An outstanding local company with great prices and unbeatable service. I’ll never go anywhere else.

Er
Review №15

They went above and beyond at my visit. The job they did on my window was excellent. When its time Ill go back.

Br
Review №16

Very good quality work in a decent amount of time for an unbeatable price highly recommend 👌 👍 👏 😀 🙌 😎

dn
Review №17

Excellent and fast service all around! I highly recommend them.

Kr
Review №18

FRIENDLY**AFFORDABLE**EFFICIENTMy window was broken out with glass everywhere. They got me in, in only a couple hours cleaned all the glass for me and replaced my window. So thankful and I 100% recommend for anyone’s window needs!

Er
Review №19

They replaced a windshield for me a few years back and Ive referred a lot of people their way. They absolutely know how to take care of you and your cars needs.

We
Review №20

They charge me with much less than we expected honest people I recommend them

Ma
Review №21

Awesome service, quick service, quality service. Had the rear glass part for my older car ready to install next business day. Great staff!

Wi
Review №22

Picked up some glass from my project car over the counter, friendly service! And dog friendly!

Ge
Review №23

I had an appointment this morning to fix ding or replace windshield. Grant the service technician saw the problem and said he would take the car in back to get a closer look. He repaired and fixed it perfectly. Didnt need to replace the windshield which my insurance company repair person said it couldnt be fixed. Totally honest people, any glass work I know where to send them. Thank You all.

Mi
Review №24

Excellent service! Friendly staff. Very happy with repair!

Ke
Review №25

Great experience. They installed a new windshield in my travel trailer. Work was done quickly and the service was excellent.

Ro
Review №26

I needed a windshield replaced in my 1992 F-250, the people at Lucky Dog were easy to reach, very clear about pricing (which was more than competitive) and knew what they were talking about. My truck was ready before I expected, they did a FANTASTIC job with my truck and other than the shiny new windshield I would have never known it was changed. They were so good that they almost make me want to break another window just so I could go back. One thing is certain, as long as they are around I wont be going anywhere else for my auto glass needs. Customer service was great from both the technician and the front desk!

Wa
Review №27

Great bunch of people working there got my window fixed fast and the Receptionist was truly a wonderful person to talk to to get my appointment.

Ca
Review №28

This place was first class from start to finish! One of their competitors wanted to charge me $220 just to diagnose the problem with my sunroof and these guys realized it was a missing screw and fixed it for free! I highly recommend them and will be going there from now on with any automotive glass needs I have. Thank you Marenda and crew!

Gr
Review №29

A small business with a large high quality service approach. Top quality work. In and out, no lollygagin. Bring your own snacks😁

Ti
Review №30

Replace my windshield, answered all my questions, and even fixed my rear defrost! Awesome prices and service, will definitely be back for my future glass needs.

Za
Review №31

Overall such a great experience, Joe and Miranda were so sweet and informative. They were able to get my 230i bmw driver window at such a great deal plus got it fixed way faster than I expected. I will forever be a customer!

PC
Review №32

Great service they provided to my Cadillac. Good price. Whenever I need to change glasses in future, I will use this company service again. I would like to introduce to my friends, too.

Ka
Review №33

Awesome, awesome, awesome! Just left Lucky Dog in Kent after some helpful recommendations from my neighbors. Miranda is so sweet and helpful! I was able to book a next day appointment with her help and my car windshield was replaced in 2 hours. They vacuumed the front and put my oil change sticker and Good To Go pass back that I forgot about. Thank you so much!

Jo
Review №34

They did a great job replacing my front windshield. I have peace of mind knowing they give you a warranty. I would highly recommend them.

Ja
Review №35

In March my car was broken into with a window smashed. Lucky Dog was able to get me in that same day. Very professional and friendly. 2 months later the window broke without any apparent reason. I brought it back to Lucky Dog expecting to have another bill for this same window. They replaced it for me saying it wasnt my fault so they werent going to charge me for it. They figured out that it was a part that Mitsubishi puts in that was rubbing against the window. They replaced my window for me the same day again. Joe was very professional and friendly while he explained the issue and helped me out. I will recommend them to anyone who needs their services! Youve got a customer for life.

Ja
Review №36

Needed a front windshield for my 1967 Chevelle and they got me one in just a couple hours

Mi
Review №37

I’m not a “leave a review” type but, I think it’s high time I do. It’s been 6+ years since I personally used Lucky Dog Auto Glass and I still refer them any and every chance I get. Undoubtedly, it was their price that got me in the door but, it literally was how quickly they got me in & out and their KINDNESS that has me sharing my positive experience! I’ll continue to refer them to anyone who asks

Bi
Review №38

Installer is awesome! Great work and great attitude!

Ar
Review №39

I was running late to my appointment to get my windshield replaced. I thought o was going to have to reschedule. To my surprise they wer very understanding and squeezed me in at whatever time I could get there. From the time I arrived to the time my truck was done was less time than they quoted. The quality of there work is second to none. Very professional and the quality of work did not match the price!! All work was done perfectly without any flaws for a price that was better than anywhere else that I checked. Im so glad I went through lucky dog auto glass. I would definitely not just recommend my friends and family there but I would tell them to not go anywhere else but lucky dog. Without a doubt.

Ti
Review №40

Nicely done and quickly. Cheaper than my deductible. Freindly knowledgable staff.

Ka
Review №41

I went through 3 auto glass repair companies before finding Lucky Dog Auto Glass. They know exactly what they’re doing. Receptionist was very professional and sweet. I needed a sunroof replacement and the process was very quick. They walked me through the process of submitting a claim because my roof qualified as a recall and it was covered at a 100%. Whereas other companies were going to charge me over 700 to fix my roof. Thankful I found Lucky Dog Auto Glass before making my final decision. Every employee I came in contact with were very professional.

Fe
Review №42

I’ve used Lucky Dog in the past on my BMW. I needed my windshield replaced for my Porsche Boxster this time. Foreign cars can be challenging but they were able to complete this replacement with no problem. You have a loyal customer here!! Keep up the awesome work!!

Je
Review №43

Great customer service, great staffs. Highly recommended. Thank you Lucky Dog!

Uy
Review №44

Miranda is the greatest and nicest person ever! Super knowledgeable and willing to walk you through the process/insurance. She made everything simple and got me in same day. My windshield looks perfect and did my calibration perfectly as well. Highly recommend this place!

Mi
Review №45

I have had them work with me a few times on different vehicles. This last time I had a pretty bad chip in my windscreen. It was an easy process getting things started and I am happy with their work Since the first part of the review I have also had my side window broken. They were able to get a quick turn around for me, still a great experience.

wi
Review №46

They did a fast and wonderful job on two of my windows I will most definitely be using there business in the future thanks lucky dog for your service 👍

Ch
Review №47

The employees of Lucky Dog Auto Glass was very professional. The process was smooth and quick. My front windshield was not available anywhere in the state but they were able to have one delivered the next day from Oregon. From the time I set the appointment and the completion of replacing my windshield was around 24 hours. They also repaired a rock chip on our other vehicle in 30min. This is what I call “GREAT” service. I will definitely recommend this business to anyone needing this types of repairs.

Da
Review №48

Very efficient with installation, gold price, good people. Highly recommend their establishment.

Le
Review №49

Im glad I found this place awesome work on my ls430

Se
Review №50

I absolutely love this place I have used them every time I need a new window over the years. The owners are amazing and very honest as well as the staff. I took my car in today for a new window and as always I love the work they do my car looks amazing again. The turn around is fast and what he says the total will be is what you pay when you pick up. Also if he has any issues he will call and make sure you approve or goes above and beyond to assure the job gets done. Always earns my business and I leave happy each time.

St
Review №51

I had lucky dog replace my windshield a couple years ago and I had a leak which appeared to be coming from the windshield, this year. Of course I thought it was the windshield and called lucky dog as their work is warranted. After taking a look, they advised me it was my cars drainage holes running from the roof. I did a brief search online and found this to be a known issue in my car. They advised me that though it was out of their realm of usual work, theyd try to fix it. They told me that I may have to go to a body shop or the dealership but I really didnt want to do that. Granted, it took a couple trips but my car is officially leak free and it is all thanks to Lucky dog. I didnt have to go to a dealership or an auto body shop, they went above and beyond to fix my issue. Marenda was very courteous and informative and made the wait time fly by with her engaging personality. I am so thankful for this shop, thank you!

Ke
Review №52

Lucky Dog got me in the next morning to fix a rock chip I got the night before from a speeder weaving through traffic. The repair looks great, & is almost invisible now, & now it wont crack out when it freezes. On time & professional service, so Yes, I reccomend them.

Va
Review №53

They have been fair and reasonably priced for their services. Ive had three pieces of glass (two windshields and a pickup back glass) replaced by them in the last few years and have had excellent service each time. Heck, they even vacuumed the truck when they were done. (Ive never vacuumed it myself!!!) I highly recommend them!

Ro
Review №54

They were great, super simple quick and to the point! Definitely recommend!

Gr
Review №55

They replaced my cracked windshield on BMW X5. Service was great, price was good. Recommended!!!

Sk
Review №56

Someone smashed my back passenger window out for my grandaughters little girl purse during a time when it was raining and cold. They had an appt available two days sooner than the other places I called and they had my car back to me in an hour and a half. Hopefully I wont need them again but if I do, I wont call anyone but them. I highly recommend this company.

Mr
Review №57

Good fast service friendly people Good prices

De
Review №58

Service was great. It was ready in the time frame they said. I would highly recommend them and will use them again.

Ce
Review №59

We brought my husbands work vehicle here to have a window replaced from a car accident in June 2019. They managed to get us in same day for a reasonable price and did a fantastic job. I returned in June 2020 to replace the windshield in my car. Everyone here is incredibly friendly, their prices are very reasonable, and I am proud to support local businesses. I will continue to bring any glass repairs here and am happy to refer everyone I know.

Su
Review №60

They fully disclosed my car’s potential problems at 17 years old with a sun roof. Did the work that day at a lower price than I expected.

Ma
Review №61

Got me in the same day I called for estimate. Done in 1 1/2 hrs of my appointment. Super Friendly! RECOMMENDED 100%

La
Review №62

When I arrived, I was greeted by Miranda with a smile. She was wearing a mask but you could tell she was smiling. She was very knowledgeable about insurance and promised me that my repair would be done in an hour and a half. I returned exactly in an hour and a half later and my window was repaired it was clean and I was very happy with my service. They were way cheaper than Safelite windshield repair.

Lu
Review №63

Had my windshield replaced. This is the 2nd time Ive used them for this kind of service. I was able to leave my car at their shop and was notified when it was ready for pick up. They even vacuumed the front.

Tr
Review №64

Lucky Dog was able to get me in for my window repair, same day! Thank you!

Ca
Review №65

Great customer service, quick replacement, and they had the best price quote that I could find! They even put air in my flat tire for me!

Tr
Review №66

They went the extra mile to make sure your well taken care of...Seattle/Ballard location anywaz.Thanks Guys.Im satisfied and very happy!!Best price I found also and Im cheap

ti
Review №67

Everything was explained to me before and after. The cheapest price around and great service.

lo
Review №68

I went to Lucky Dog Glass on January 31, 2020. I was greeted by the owner Joe, who I explained to about what I was dealing with with my windshield. There wasnt much of a wait before my car was in the garage being looked at. Joe explained to me what the problem was and what they were going to do. I like when places will do that, that way youre not left wondering. I will be contacting him soon to look at my drivers side window. I highly recommend you try Lucky Dog Glass with all your vehicle glass needs. Thank you Joe and everyone who helped me today, you have one happy customer and I will be telling my friends to check you out. Keep up the great work.

Ma
Review №69

From the initial quote request, they were patient, thorough and provided the correct quote for my windshield even when I didnt have all the information. They worked with me to find the exact replacement that I need. Scheduling, drop off and picking up all went without a hitch. There was a minor error in the bill that they noticed before I did and they went ahead and contacted me to correct it the same day. I would definitely recommend.

Al
Review №70

Definitely going back if I need a new windshield again. Reasonable pricing and they even wiped down my dash and vacuumed the floor! It was a nice surprise and would highly recommend them!

Ph
Review №71

I paid ~$260 cash price to replace the original windshield in my 30 y/o GM pickup truck last week. All in all I believe it was a good value. Appointment was extremely straight forward to make; the process took about 3hrs. The aesthetic of a clean windshield and the visibility out of new glass is excellent. I’ve driven less than 100 miles since then however I expect no problems.

Do
Review №72

From the moment that I picked up the phone and called they have been nothing but amazing they are angels they had a great deal on the windshield they were nice they called me when my car was ready for pick up I will continuously go back to them for any auto glass needs

Me
Review №73

They got us in same day and did a great job.

al
Review №74

Needed my windshield replaced called around to a few places and then found this gem of a business. Not only were they able to replace my windshield that day, they were also half the price of the others. I highly recommend Lucky Dog Auto glass for all of your auto glass needs.

Ri
Review №75

They really saved my butt! Another company bailed on me on my one weekday off all month... so I called hoping Lucky Dog could help me. They were able to track down a windshield and get me in in less than two hours. Friendly service and a lower price than I was going to pay elsewhere. I hope I don’t need their services again, but if you do, call right now!

To
Review №76

I been going here for years and they never disappoint. Highly recommend. Best prices and service!

Sk
Review №77

Quick, friendly and very affordable.

Ke
Review №78

Lucky Dog is a great place! From the very beginning, I was able to get my car in super fast (as in next day after I called) and the whole process was smooth.Very professional and ethical business. My boyfriend expressed concern about the gap between the windshield and the car, but the technician was quick to reassure us that it was properly glued down and that it was the windshield (from some company) that was the cause. He guaranteed his work and was even willing to have me bring my car back the next day to get a different windshield put in. They also have a lifetime warranty for their work! I would recommend!

Rh
Review №79

Having had some issues with locally owned shops for repairs Im not going to lie that I was a little nervous about bringing my car in for a windshield replacements. All fears were gone by the time I left! The price was right, and the work was perfect. Ive already recommend Lucky Dog to my family. Marenda is very friendly and quick to supply quotes via email.

Va
Review №80

I was able to receive a quote for a windshield replacement via email which was great! I scheduled, dropped my car off, and it was done within a few hours. The price was incredibly reasonable and I appreciated how easy the process was!

Ca
Review №81

This place is great. Obviously its not fun having to take your car in for any repairs, but Lucky Dog Auto Glass did an excellent job. From the very first phone call (thank you Miranda) to the time I picked up my jeep. They were fast, friendly and reasonably priced. They worked with my insurance company and handled everything so efficiently. When I picked up my vehicle, it was so clean inside. They take a lot of pride in their work and it shows with every detail. If I ever need any other glass repairs or replacements I will absolutely use these guys again.

Jo
Review №82

My car window got busted overnight and Lucky Dog Auto Glass in Kent, WA replaced it in less than an hour! They were able to schedule the appointment for the same day. I didn’t bother looking around for another place because they were so accommodating. I’m pretty sure the interior came out much cleaner than when I dropped it off as well... Thanks so much!

La
Review №83

First time in they did a rock chip, best job I ever had. Then I took my classic in for a new front window. I will never go anywhere else. These guys took care of my car like it was theirs. Dan C

Je
Review №84

Local small business. The best quotes and good work. Joe is meticulous and treats your car repair as if it his own car. I would recommend repairs to this shop.

Ch
Review №85

Was very easy. Dropped off and it was done sooner than I thought. Thank you!

Ch
Review №86

Awesome service!

Me
Review №87

I have been here twice now and have had great experiences both times. The first time my driver window had been broken, the second time I had a cracked windshield. They are fast and professional. Love them!

Ma
Review №88

After reading the many good reviews I decided to try this company. When I called, the lady over the phone gave me a full price and an estimate without gimmicks and hidden fees. After I called my car was fixed and ready the next day (The replaced the windshield and the passenger side window). Excellent Job. I really appreciate the integrity of how you conduct your business. Thank you guys.

ja
Review №89

Same day installation and great customer service!

Jo
Review №90

I take all my rigs here!

Ke
Review №91

Had them replace the windshield on my 1993 suburban. They are very professional and do outstanding work at a great price. He took his time to explain the process of the repair that need to be done from the prier windshield that was poorly installed. I would not hesitate to send family and friends to them. Best Auto glass company around. Dont waste your time going anywhere else

Ko
Review №92

I recommend this place to everyone I know that needs glass work. I have family and friends that use this shop and none of them have been disappointed! They dont cut any corners, are honest and walk with integrity. Thank you Lucky Dog!

ji
Review №93

Great prices. Friendly staff, and fair timing on completion of job.

Jo
Review №94

Fantastic quick service with upfront pricing. I had a rock hit my window that caused a huge crack. I needed to get it fixed quickly. Lucky Dog got me in the next day, repaired it in a couple hours, and I was off on my way. The best part was that they were cheaper then using my own insurance, the gave me the upfront quote after taxes when I called (that didnt change after the work was done as Ive had happen before at other places) and their customer service was phenomenal! I would recommend Lucky Dog to anyone who needs glass work done.

Yo
Review №95

Very knowledgeable and helpful. The staff was friendly

Za
Review №96

They did a great job! My window was smashed out and they were able to replace it the same day. Plus, they are priced fairly and didn’t stray too far from the quote they gave me.

Su
Review №97

Great service! Quick and easy. Comfortable space to wait. Work was done perfectly. Have been here several times and all positive experiences.

Pa
Review №98

This place is the sh_t good people and good work!!

Ch
Review №99

They prompt and had it done early for meThe jgal ya the front counter was perfessionalAnd very pleasant to talk to I will recommend this company to everyone I know

Te
Review №100

Getting a rock chip always happens at the most inoportune time, both in time and money. Lucky Dog truly made this experience a breeze for me! They explained to me my options, walked me through how my insurance worked, and turned my day around. Im so happy we found them! Polite, friendly, and local- I couldnt recommend Lucky Dog enough!

Information
33 Photos
100 Comments
4.8 Rating
  • Address:1510 Central Ave S suite b, Kent, WA 98032, United States
  • Site:http://luckydogglass.com/
  • Phone:+1 253-569-9403
Categories
  • Auto glass shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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