Always great service friendly staff. Buddy bought snowblower today

Stopped in looking for advice on a mowing tractor that could also till and move mulch/dirt. Paul recommended the 1025r and was very informative, answering all my questions. He showed the tractor and explained its functions and capabilities. I thought it seemed a bit over kill for my purpose but after thinking it over and talking to Paul this made prefect sense.Paul delivered the tractor to my house and spent 90 minutes teaching me how to remove the loader, bucket, tiller and mowing deck. His instruction was fantastic as he demonstrated and explained every step then had me do the task multiple times. If your looking for a place to get good advise from a expert in tractors stop in and see Paul he is a great guy that knows tractors. He is not a salesman so dont expect any sales pitch or non-sense talk he just gives you the facts and gets right to the point. Guys like this are hard to find and I am glad he was there to help me with this tractor.

Walked in told them what I needed got the part end of story! Everybodys Happy!!!

Have purchased many a Stihl product from them. Great dealer with knowledgeable staff. They Always have a good selection in stock and can get in anything you like within a few days. They also maintain a great selection of parts for the brands they carry which makes for quick repairs.

Service is horrible. What a joke!!! Rude people think that just because you need help with service. They can treat you like you dont matter. Never will I go there again. And they wont care anyway. Finda better shop!!

Called for help with a new Snapper mower and Sue was very helpful even though I had not used them this time to purchase. She said I needed to bring in so they could peruse. Always have received excellent service from them. They years ago even gave our grandson a giant stuffed bear.

Parts guy very rude and disrespectful on phone! Canceled order and went through Mid-State Equipment - Salem much more friendly and treated me with respect. Mid-State will get my business from know on.

They dont keep their website up to date. Wasted time going out there to find the item wasnt available.

Very disappointing that they dont take accountability for their work. They charged me parts and labor to fix a problem they had supposedly fixed one month prior.Going to find another shop for the next time I need service.

Asked about servicing my lawnmower and the guy at the service counter had no knowledge of the service process and didnt even care to try and get info at all. Was looking at new mowers and the salesmen would rather talk to each other instead of make money. Will not go back. Poorly ran business in my opinion.

Used them for decades and never disappointed.

Very disappointed and wont be returning. Mask mandate sign on the door, but the guy behind the counter wasnt wearing one. The only staff member who wasnt. Strike 1.Strike 2 - heres how the exchange went:Me: Good morning how are you?Him: OKMe: Im looking for a shear bolt for my XYZ snowblowerHim: We dont stock that brandMe: OK, well for the last couple days I just used a 1/4 20 bolt just like this one *showed the bolt* so Im sure anything this length and width will workHim: *pushes packet of shear bolts over the counter*Him: twoIs that a question? Yes, I believe that I would need twoHim: OKNot one more word as he took my card from my hard, swiped it, threw it back on the counter and then looked at me as if I had shot his dog as he folded the receipt. Ive had better service in my 2 year olds imaginary grocery store and he cant even count or tell the difference between an apple and an orange.I can only assume this gentleman isnt the owner as Ive heard great things about this place and theres no way it would still be around if he captained the ship.I wont be returning for small engine servicing and rental needs, because of such a poor experience buying $4 worth of bolts.

Mike from Highway C was a great help! Bought a new snow blower at a great price!

One of the best places to get parts for tons of different small engine products. They also sell and service tons of equipment too and at great prices! We need to support places like this and not shop online as much! Nothing beats having a part in stock at a good price right when you need it and having knowledgeable and friendly sales and service people to help you with any questions or anything like that!

Excellent service fine honest people that treat the customer well.

Nice place! I think family owned, likely. Bought a Bearcat chipper/shredder several years ago. Theyve always been very accommodating. Service is good, reasonable, competitive prices. Try them, youll like them.

Dave and the guys there are top notch.They are going to guide you towards what fits your needs, not what they want to get rid of. The repair department also does a great job.

I purchased a used 2018 2025r John Deere compact tractor from a private party. Paul from Highway C Service took the time to drive out to my residence and he showed me how everything worked on the tractor. I was impressed with how knowledgeable he was and how personable he was. I would certainly recommend Highway C Service based on my experience. Today I returned to Highway C Service to ask some additional questions about a 60” mowing deck and Paul took the time to not only give me pricing but he also took me outside and showed me how the mowing deckAttached and had me remove the mowing deck and connect it back up. I would highly recommend Not only Highway C Service for all your outdoor power equipment needs but more importantly I would suggest that you ask for Paul because he will spend whatever time that you need to become comfortable with how the equipment functions. Great Job Paul....

Awesome people to deal with! This is a great place to to do business....

Be aware they do not service extension springs. I found out in the hard way.

I havent used the service department but the parts department is very helpful and knowledgeable

Always has what I need for my job here. Great place fast and knowledgeable service

I just bought a new John Deere X350 here after looking at other places but for me, I wanted to purchase from the place that can repair it too. You May have to wait a bit for Service or someone to answer the phone but that is because that are so busy and good. Great place to buy and have equip repaired.

Had exactly what I wanted. Friendly people and quick service .

Went to purchase a new lawn tractor and low and behold they didnt have any in my size, but just to be fair neither did Mid-States equipment, or Lowes. Just sad I couldnt get a John Deere!

I have dealt with the father and now the sons over many years. Always helpful. I often get advice in a pinch. They are always aware of the latest part upgrades. I do recommend more phone lines, like the other reviewer. When the main phone line is busy, often several calls are required to get through.

5 stars every time. Friendly and knowledgeable staff.

Excellent store and staff! Reasonable prices on rentals, too!

Great place to buy and do service. They recently helped me get up and running asap when I had multiple lawns to mow. Friendly staff always willing to answer any questions.

Theres a reason they been around long and it isnt location; )

Poor customer service, period. I learned why they always have a Mechanic Wanted sign out front. I took in a Echo weed trimmer and leaf blower to get tune ups, paid over $150 for parts and service only to find out they still didnt run properly. Brought them back in and they wanted more money to get them going, they blammed it on bad gas, gas they put in the units after repairs....I decided not to have any more work done and went to pick up units only to have a large box of parts handed back to me. No way to run a reputable business. Might as well shop the big box stores, at least you can return something that doesnt work there.

Very Honest and Trustworthy Staff. No Nonsense Answers to Questions. Highly Recommend.

I picked up my rider today, 3 weeks later, they are a rip off. They charged $75 an hour plus the labor to remove and mounted new front tires. Huh? You just charged me $75 an hour labor and charged me an extra $28 in labor? Reply to me from Staff. Well they did have to mount the tires. I said, Never mind. So I paid the ramson to get my rider. Never again. Besides, they need a new phone system. You can in main number and get sent to parts and wait forever for them to pickup. I had to call back several times to finally speak to service.

Bought an Echo redefiner to use for my lawn and they provided a great product with helpful insight on how to use it. Thanks!

If you want your John Deere or any riding lawn mower or snowblower working right that is definitely the place to take it theyll pick up and deliver at a fair price :-)

Knowledgeable, friendly staff and locally owned. This is the best place around for quality built equipment.

Great place to buy your snowblower, lawnmower and equipment.

We bought a 2 Toro titian zero turn mowers they are awesome mowers the people are awesome to work with

Great products and service. Everyone is very knowledgeable and helpful.

Very helpful and friendly store. Great prices too!

Waited on the phone for 20 mins. no answer from the parts department. This was the second time I called the first time I waited 5 plus mins. I suggested for them to return my call but was put on hold. Need to improve in this area big time!

On hold for 15 minutes. Phone answered a few times while on hold. The. Put on hold again and never got to speak. If that’s even a view of their customer service... I’ll pass

Nice place near by and friendly people

Friendly and honest!

Very friendly and helpful.

Great customer service

They ordered the wrong part for my mower & then changed me for the difference. Mind you it was only $3.06 but the person behind the counter then said oh its only $3.05 because we are out of pennys .I so wanted to tell her and that will be$10.00 for gas to bring wrong part that you ordered back.

They sell Ariens-Gravely mowers snow blowers, and accessories...

Great service and very friendly atmosphere

Stand out service!

Excellent sales and service department

Very helpful.

They ordered wrong part...another week of waiting.

Don’t answer calls

John dear

Small equipment parts