Is it illegal for retailers not to have a return or exchange policy for their merchandise even if you just walked out the door with it?? This store does not. Most American businesses have this policy and allow this courtesy to their customers. At this store you better be exactly sure of your purchase when you walk out that door because greed succeed at Beauty Island. Will never shop there again.
I bought a product and it didn’t work out for me after first use. I went to the store to try and return it and I was told that I won’t able to return the product or exchange it. After they told me this I asked if I could get store credit and they told me I couldn’t return, exchange or get store credit on product that didn’t have a seal. The product didn’t have a seal when I purchased it and at the time of purchase I was not informed of the return policy.I would say just keep that in mind when you shop there.
I love this place! This is my favorite beauty supply. I get my ALL my hair care stuff from here. Wigs, bundles, clip ins, you name it. Hair products, lashes, make up. I even buy outfits to go out from here. You cant go wrong shopping here. If you have a last minute hair or outfit crisis this is the place. Beauty Island is my self care heaven!
Just stopped at this location when I saw that they were brand new. This beauty supply store has everything you need from makeup, clothes, jewelry, hair, and a nice selection of wigs! The prices are also reasonable versus some places in the area. I definitely would recommend stopping by to check this place out as well as the customer service is awesome! I finally found my new favorite beauty supply store!
Always has what I need. Im an avid user of amazon, and many times what I see in Amazon is also sold at this location (especially if you need something same day). Some items might be a little high in price, but not enough to make me stop going. They have a decent costume jewelry section, and a large variety of types of hair whether its for braid, weave, or crochet. The place is BIG with lots of inventory, and they are always stocked. AND you can shop in peace.... iykyk. Highly recommend!!
Lied to me and told me they had a specific brand and texture of hair! I called for the Bobbi boss body wave braiding hair. They said yes. I drove an hour and 15 minutes for them to NOT have what I asked for. Then shrug their shoulders when I asked why they would say yes when they didn’t have it. Waste of time!
Very big beauty supply store. They have a huge selection of hair to choose from I use to go to another store but every sense the 1st time I visited this store I have been going here sense. Very nice & helpful staff. Every body In the store wears mask.
I shop here often and Ive never had a problem. I love the rewards program. Its always good to get money off of your purchase when youve built up credit. Also, if you spend over $100 or so, you get a bag of goodies. Free samples! I got it when I bought 2 bundles. Their wigs are nice, and u can even find a cute outfit in the back. I think Ive bought just about some of everything here. Earrings, flexi-rods, extension hair, crochet hair, wigs, clothes, bundles, lashes, edge control, shampoo & conditioner, press-on nails for my daughter, and then some! 😆I will add some pics later.Oh, and they have plenty of masks too!
Not a good beauty supply! The owner doesn’t support the workers and isn’t considerate of personal issues! If I could give them no stars, I WOULD!
Buy at your own risk. This beauty supply store does not value their customers. I bought gel press on nails but the nails were too small for my fingers and my fingers are very slim. They would not let me exchange them let alone give me back the money I spent. This is my second time experiencing bad customer service at this store. I will NEVER patronize there again. So, buy at your own risk!!!!
We came before they closed at 5:40, we had to search for a employee to try on a wig and then my elderly grandmother was turned away from trying on a wig and was told “ on no we are about to close “ there was no signs up or information on their website saying we must try on a wig by a certain time, definitely lost out on a few customers.
I like this store lots of hair products.
My favorite store my favorite people I love my members card it saves me money time the service here is always on point the ladies are very friendly and helping love this hair store 😍
Always got everything i need and located conveniently with a wide variety of products. 10/10 recommend.
My go-to spot! The selection is crazy good on everything! Haircare-both drugstore and professional, skincare items, fashion accessories-you name it!
Selena was very kind and helpful. Great Prices! Well definitely be back! Great selection of wigs.
I love getting my hair from here, and drawstring ponytails. Theres a specific lady there that is really nice and helpful but I forgot her name. I bought a drawstring ponytail that was defective and thank goodness I checked it while I was in the car and they let me exchange it no problem
The only place I go for wigs! Ive bought at least 5 wigs from here. Theyre always bringing in new stock of wigs that I havent seen anywhere else. The staff here are super helpful and the deals are amazing! 💕
Love this place. They always have what I need and the staff is great! The owner is a very personable guy.
Love this place,lots of inventory! And you can accumulate points towards your next purchase
Each time i come to beauty island i receive top of the line customer service from thr moment that i walk in until i leave. Diamond is extremely helpful and has been very patient with me each time i have come to the store. I will definitely recommend this location to everybody
Extremely good prices! The store is super clean and everyone is so helpful. Definitely recommend getting your hair and other essentials here!
Always fast and friendly. Good prices.
This place is AWESOME!! Staff was Super Friendly and the Store was VERY Clean and VERY Well Stocked!!! Definitely will come and Shop again!!!
Love it they have everything I need the best hair store all the girls are nice and helpful and he always fully stocked I have no complaints
Finally the neighborhood gets an amazing beauty supply store. This place is a beauty supply heaven. I have lived in Kennesaw 22 years and this is a major upgrade for hair products. They have everything in this store. I love it. I hope they keep up the stores appearance.
Excellent hair. Excellent customer services! Prices are excellent! Manager super friendly!
Wow where do I begin...great selection in makeup, hair products, and most of all LASHES!! They have a large selection with various brands at low prices for all the lash loving gals. 100% recommend!
The employees that work here are not friendly what so ever, good products but you can tell they hate their job.
They had a pretty good selection I got my eyeshadow here it isnt that bright unless you add oil or water to it but it was only 2 dollars.
They have everything. Great customer service. You can find almost everything you need. Prices are affordable.
The owners are disgustingly rude. I will go back to traveling to Smyrna to a black owned BSS. Refuse to patronize businesses like this. Enough is enough!!!
1st I want to say I am so thankful they finally got a big beauty supply store in Kennesaw.I love it.It has everything.I was like a little kid in a candy store.They have Everything you need.
Wow!! Awesome selection of wigs. Plus friendly and helpful staff. Definitely coming back.
I got called ugly in here and the cashier said “ don’t nobody want her “ . It’s not the first time it’s happened in here either . Terrible service .
Friendly, helpful staff. Many items to choose from...reasonable prices
Pricey wigs and be prepared for a worker to sit there and just stare at you while you look at wigs. They are friendly girls but you can tell they are back there just to watch you like your going to steal something. Very uncomfortable I recommend the owner get some cameras and just sit there and look at clients because when I asked about certain things on the wigs the girl didn’t really have much knowledge about what I needed and she never offered to let me try on any. So really she’s there to make sure no one steals.
This is a fabulous supply store for hair products and much more. Friendly staff and very helpful. Thanks for your pleasant manner.
Great selection. Mega size beauty supply.
They have everything. I was so excited when I walked in like a little kid 😆.
Anne is the best she has the best wigs and is super sweet. Best hair store in Cobb 😁😁💜
Always the best time going here. They have really nice staff and really nice things
This new beauty supply store is everything to the area that was lacking such an establishment. They have everything for your needs, stop in and welcome the team to the area. Much success.
Great location! Very clean, organized, and they have a great selection.
Only place I go now thats its close.And you earn rewards for shopping. I think thats great.
Love this hair supply just visited today for the first time all of the customer service was super sweet and very nice and helpful. Definitely will be back.
Friendly staff and great prices. My new go-to beauty supply store!!!
I bought a wig here. Diamond was great with me! She was patient with me and got me looking right!!
Love it
Awesome store-hard to decide on wigsChristina was very helpful
Love this store ❤️Supper adorable and love seeing woman of color and especially young girls that are close to age to me 😭 that can help me. Thank you
Very big. Clean store. Has everything you need. Prices good. Friendly staff.
This place has everything I need.... well lit, huge, friendly so far.
Even though I was asked to give a five star rating for a $5.00 coupon, I can honestly say the staff at this location is beyond helpful and friendly!!!!!
Very organized set up well to find what im looking for
Love this hair store it’s the best thing near Kennesaw or Woodstock area. Nice and reasonable prices on everything in the store.
Wow, this store is amazing, great customer service, large selection of items. I dodndi frrl pressured or followed around the store. Prices are comparable to the stores in other parts of town. I will definitely be back for my minthlm needs! Tons of parking too!
This store is amazing! Great customer service and great selection of wigs!
Everyone is sooo sweet and helpful! The wigs are gorgeous and a huge selection!
Love this place! They literally have everything and the prices are great!
Great selection, friendly service & reasonably priced 😁
Get Customer service lots of good deals and Friendly Staff (Kennesaw Store)
Great selection! Excellent customer service.
I love their wigs!! Only place I go to buy mine.
So thankful for this location in Kennesaw!!! Great customer service! Great prices
Iyana and Diamond were very helpful...GREAT customer service!!!
Hugh selection of products for all hair types!
They have everything! Clean, organized and good pricing too.
So happy kennesaw has a beauty supply store that has everything
Loved it. They have everything.
Exactly what our area needed so neat and clean and they have a wide selection of lashes !!!! I love this place !!!!!!
Nice staff and large variety of goods.
Awesome store! So much to choose from
Great product selection and customer service!
They have everthing you could for you hair and make up. The best beauty in Kennesaw!
Great store and amazing customer service.
Great experience!!! Get prices and products!!
They carry EVERYTHING you will ever need. Prices are lower than anyone in the area!! Will be back!
Alrite for the most part.has most things needed for 💇
Very neat, clean, and big store..love it
Love my lakefront wig
Amazing new store with great products and service!!!!
Much needed beauty store in the kennesaw area, thanks!!!!!
Best Beauty supply store in Cobb County!
This place has anything you want as far as hair accessories
Clean store but did not have the color I needed for braids.
Just moved to Georgia and so far this the best beauty supply I been to... check them out
You need it, they got it.
Very nice shop
Great store love it
Store very clean and staff was very friendly.
AWESOME.
Variety of items to choose from.
Excellent selection
Clean and spacious
Excellent service
They have everything
Nice
Great