user
Town Center Nissan Service Center
2310 Barrett Lakes Blvd, Kennesaw, GA 30144, United States
Appearance
Town Center Nissan Service Center
Comments
Ma
Review β„–1

My visit was an appointment following concerns relating to my vehicle. My arrival was received with a pleasant greeting by Assistant Service Manager/Eddie Davis. Mr. Davis promptly assigned my vehicle to the proper team for inspection which was handled within adequate time. The entire team in the Service Department were courteous, professional and considerate of customers time schedule and primary reason for visit.The entire staff in the Service Department seem to be in sync with what was needed and with whom. My concerns were addressed and I left as a satisfied customer.KUDOS to this hard working team in the service department, youve earned your five β­πŸ‘πŸΌ

To
Review β„–2

My experience was not the best and its unfortunate my Salesperson for 5ys left and without him the experience was cold. Detail of repairs needed was like someone running down a grocery list. Like heres what you need and pay.Saleperson provided NO eye contact so he seemed dishonest. I puzzled and disappointed.

La
Review β„–3

Took breaks to get done because of loud squealing . Did not fix the problem the first time they looked into it. Brought my car back to me with the the breaks still squealing. Asked them to take the car back to fix the problem paid $168 dollars to have them surface the the rotors. Car is still squealing tramendously after I paid. Still have to turn around to pay more money to just go ahead and get the breaks done wich should of been the case in the first place.

Ni
Review β„–4

Mike Nicholson was great!! I walked in only wanting to look at few cars, as I decided that it was time to trade in my 2015 Altima. However, Mike and Yusef were able to make the deal happen for me. I highly recommend Town Center Nissan to anyone looking for a new car or needing service.

Li
Review β„–5

Did oil change. They honored coupon from Nissan USA.

Ka
Review β„–6

Just got my second Nissan from Mike Nicholson at Town Center Nissan. I would recommend if u need a car to call Mike. I always have a great experience there!

Te
Review β„–7

Bought my last 2 cars here at Town Center nissan. Staff in sales and service are friendly and knowledgeable. I highly recommend this location for any Nissan services. I work with Dominic for Service and Casey and Arlington for sales.

Se
Review β„–8

Court is nice guy in service dept enjoy talking with him and they take great care of your vehicle.

Ja
Review β„–9

Town Center Nissan had me in and out. They let me know everything they suggested and kept me up to date the whole time. The staff there are very friendly and helpful. I felt my car was in great hands

Ja
Review β„–10

BOUGHT NEW CAR- JAROD WAS GREAT TO WORK WITH. GO SEE HIM AT TOWN CENTER NISSAN!

Br
Review β„–11

Most recent experience.. gimmicky bait and switch lotto ticket style tactics to get you in the building so some sweaty egotistical car salesman try to tell you what you need to do. Prior to that I leased a Nissan Leaf from this place and had a good experience with Aziz. Prior to that I bought a Maxima and had a good experience but that was when Kenny ran the place. I should probably rate it 2 stars b/c the most recent experience is the most relevant but Im going with 3.

Ni
Review β„–12

Brought my second car from them, Seleana made sure I was taking care of both times. She put me with the right sales person (Vidal ) & made my process better. I was very specific about what I don’t want and what I do .She made sure she communicated that to sales and that I got exactly what I wanted. If you are buying a car ask for Seleana . Thank you Seleana and Vidal for everything .

Re
Review β„–13

Made my second purchase at Town Center Nissan today. Erikka and Zack took great care of me. I would highly recommend that you ask for them.

Do
Review β„–14

My wife and I purchased a new Roque. Our experience was awesome, My Sales person Ms. Mazie Dagle was fantastic her professionalism, her knowledge of the dealership and how to make a transaction as smooth as I have ever experienced. I can not write enough good about her and all of the staff I met a Town Center Nissan. Donald Crampton

Ri
Review β„–15

Friendly staff and quick service...Very dependable

Si
Review β„–16

If there was an option for no stars, Id take it. This place doesnt know what asking for permission is. Completely disregarded the fact that we told them we didnt want to buy a new car off the lot. They continued to try and shove us into a car that they sold. We also won some contest and they refused to honor it. And one of the managers here began to cuss at my husband because he was trying to find the best car for us. Terrible experience

Pr
Review β„–17

I visited the parts dept., nice people behind counter.

Ko
Review β„–18

Great people. Great work.

Sc
Review β„–19

Our family has purchased 3- vehicles here now and they always work with us to land where we need to be. Mike is a great sales rep and Trent Perryman (sales manager) went above and beyond to make the last transaction happen. Great team- and great finance manager as well.

He
Review β„–20

Strait rip off liars and false advertisements

Al
Review β„–21

Great service from Mike in the service center! Thorough in his explanation what needed to be fixed, great customer service and provided a discount. Bonus- I had a dirty car when I dropped of my car for service. When I picked it up looks like they cleaned the outside of it! Just awesome! This was my first time here and certainly will not be the last!

Fr
Review β„–22

The severe department guys are always help full and always professional the very best thank you guys

Ni
Review β„–23

Worked with Jeff at town center Nissan. Very happy with outcome. Jeff worked with us for a stress haggle free purchase. Ended up exceeding my expectations and some. Thanks

Pa
Review β„–24

They go above and beyond for their customers.

Pa
Review β„–25

Service person Davis is awesome!!!

As
Review β„–26

I wish I could give the service center negative stars. The only reason I come here for service is because I bought my car here and service is covered for two years. I live in Roswell so driving to Kennesaw for an oil change is time consuming. The last THREE times I made the drive I arrived for them to tell me they either can’t fit me in (after speaking with them on the phone), that they weren’t supposed to tell me to come at the time they told me, or that it would be over an hour for them to get to me even though I arrived at my scheduled appointment time. I will not be coming back.

Je
Review β„–27

Always great service!

Wi
Review β„–28

They work with you car is fixed right first time

Ro
Review β„–29

Outstanding service! I am not an easy person to please when it comes to service on our vehicles. New used vehicle - Nissan Pathfinder purchased from a different dealer. Sure as heck, within a week we had a problem, rear hatch wouldnt open. I had purchased an extended warranty. Always been a little leary of them. Surprise! It actually came through! This service department- especially Jessica, made a possible bad experience into a not bad. Kept us informed of progress and any possible problems. Highly recommend them!

Co
Review β„–30

I only went to Town Center Nissan to look at the vehicles...and quite apprehensive....HOWEVER....I was paired with an AWESOME Sales Rep by the name of AL MIDDLEBROOK.....and he REALLY worked to get my payments where I needed them.....and with the discounts offered....I got a GREAT deal on a vehicle that I really love.Id been to SOOO many car dealerships because I was searching around and trying to find a vehicle I like that would get me the price and payments that I needed. I havent purchase a car since 2006....so I REALLY did my homework in researching and pricing.THANK YOU AL!!!!!

Ca
Review β„–31

I live in Douglasville, GA but I drive all the way to Kennersaw because I have always had such great service. Very friendly atmosphere, and professional service.

Le
Review β„–32

Great service

Pr
Review β„–33

Parts department awesome

Li
Review β„–34

In and on our way in a most reasonable length of time. Crew enough to get the job done quickly!

Je
Review β„–35

I am very grateful for the attention, respect, professionalism and kindness of Mr. Casey Congdon here at Town Center Nissan

Mi
Review β„–36

Great

Jo
Review β„–37

I was going in just to get a part for my car. Salespeople waiting for you the second you get out of your car. I hate that and dont know any customers that like that so why do it?

Mi
Review β„–38

Good experience at Town Center Nissan

Li
Review β„–39

Santa needed a new battery for his car, so they installed one and he was on his way again in under an hour. -- The sleigh only is in use December 24th!

Re
Review β„–40

The maintenance service is great!

El
Review β„–41

Very good recommend!!

an
Review β„–42

Love my job!

Sh
Review β„–43

Very friendly

cl
Review β„–44

Amazing

Information
3 Photos
44 Comments
4.2 Rating
  • Address:2310 Barrett Lakes Blvd, Kennesaw, GA 30144, United States
  • Site:https://towncenternissan.com/car-service-kennesaw-ga?utm_source=google&utm_medium=organic&utm_campaign=google_my_business_service&utm_term=content&utm_content=service
  • Phone:+1 770-423-9691
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Diesel engine repair service
  • Oil change service
  • Tire shop
  • Transmission shop
  • Truck repair shop
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations