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Kennesaw Auto Tech
3875 Cherokee St NW, Kennesaw, GA 30144, United States
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Kennesaw Auto Tech
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Be
Review №1

Crazy efficient. I went in for an emissions test on a weekday around lunch/early afternoon, and within maybe 10 minutes, I was out the door. I had originally gone somewhere else, but that places system was down for some reason, so I came here instead and was delighted. Emissions was a flat $15 (I paid cash, but cards are accepted too), and I was able to sit comfortably in the little office area while I waited. The man running the place was polite and efficient, and he even put some air in one of my tires that looked a little slack. He also parked my car right outside the door so I could hop in and be on my way. I dont have any experience here with actual car repairs and maintenance, but my emissions testing experience was top tier.

Ra
Review №2

My car broke down at KSU Campus last week. I called AAA and they recommended this place. I called and set up appointment for them to check it out. They were very professional and courteous. Got my car repaired at promised time and quoted price. Very impressed with the service. I will definitely recommend this place.

Ch
Review №3

This is the only place I take my car. Good service and prices.

Ru
Review №4

Fast, detailed and honest.They don’t rip you off and will let you honestly when the service is needed.Jason is awesome at what he does!

Ce
Review №5

We have been having our familys cars serviced here for years. We probably have paid enough to put the owners kids through college. We get our car in quickly, get the issues dealt with mostly costing much less than we anticipated. Jason is honest with us and sometimes doesnt charge much at all. Love having this business right down the street and will keep coming. We have been having cars fixed here for 10 years or more. Plus our grown kids cars.

Mi
Review №6

Jason was seriously long on patience with my insurance company and he did a great job. His reputation is well deserved.

MC
Review №7

Great to work with. Jason is a good mechanic

Ri
Review №8

Hats off to the people running the show at Kennesaw Auto Tech on Wade Green Rd. at Cherokee. The most conscientious, honest, professionals that you’ll ever find. They are very courteous and timely, with accurate assessments of the issue and at prices that are very VERY fair. I will never take my car anywhere else. GREAT work guys

Xi
Review №9

The process takes a short time for my emission test. The charge is reasonable.

Na
Review №10

Went in a couple months ago for a synthetic oil change and tire rotation. Very professional and honest team that gets the job done fast and right. Highly recommended!

Ja
Review №11

Went here to get my emissions done. Very pleased... So pleased I went back the same day for our other car. Was $15. Went on a Saturday at about 9 am and later at 2pm. No wait to get tested. In and out in about 10 mins. The person I spoke with was very professional, courteous, and efficient. Would recommend.

Ro
Review №12

Sent my daughter here to get brakes checked on her Kia Optima. They got her car repaired same day. I was very impressed with their honesty and the price was almost half than what she was quoted by the dealer.

Po
Review №13

Great service and quick repairs!

Ro
Review №14

I went to the dealer for a emission fail issue thinking it was still under warranty and left with an estimate of over $1500. Passed this place on my way to work with that estimate. They quoted me $800 for the same repair. So glad I stopped by. Customer for life.

Be
Review №15

Free wifi, reasonable pricing, quick turn around time and very friendly team members! Have been coming here for years and haven’t experienced anything less than that!

Ro
Review №16

For over 18 years Ive trusted my cars through everything from an emission test to replacing the whole engine at Kennesaw Autotech. Ive learned to trust them, because theyve never tried to do anything that wasnt necessary. I tell everyone that mentions car repairs to go there. When you trust the guys that work on your cars you are entrusting them with your familys lives. Robert P Warnock

Ce
Review №17

Absolutely wonderful experience! My goto mechanic! The shop was fast, courteous, insightful. They went above and beyond! They arent taking an arm and a leg either! Wow I love this shop!

Da
Review №18

Love these guys, I have them fix all of my vehicles, cant say enough good things about these guys

Pa
Review №19

Brought my Audi Q7 here for an air conditioning issue. Was very impressed with the service and turn around time. The price was not bad either. Glad I found this place close to where I live. 5-stars.

Ti
Review №20

Its hard to find a good mechanic shop in kennesaw that isn’t overpriced. I brought my S500 here after i read the reviews, and they gave me a quote they gave me was very reasonable . They performed the repair within the original quoted price and within promised time. They showed me what the problem was and assured me it was fixed. I plan on getting some upgrades done soon, so definitely bringing it back here.

Ja
Review №21

This place is awesome. Car overheated last week visiting out daughter at school. Looked up online and found this place with great reviews. They definitely stand up to the reputation. The guy in the front office was very understanding and helped get the car ready same day. Definitely recommend this place to anyone looking to get car fixed at good price and great service, look no more this is your place. Thank you for prompt service.

An
Review №22

Im not from this area, my car broke down right before the holidays in Kennesaw and I have to say this is by far the best mechanic I have ever been too. They were a true life saver is a seriously tight jam. The manager was very friendly, and super helpful! The repair cost was very reasonable. If anyone needs anything this is definitely the place to go!!!

Re
Review №23

My truck broke down on hwy75 and I was a long way from home. The tow truck driver StateFarm sent recommended me to this place. Even though the place was full of cars they took my truck in right away and fixed it same day. I was very impressed with the service. Great job guys.

Je
Review №24

I have been going here for many years and this place is the best. I recently went to get an oil change at a different location and they pushed me to get brakes, tires, coolant flush, air filters and shocks. I decided to take here to get that done. When I came here, they told me they didnt see any reason why half those things needed to be done. I absolutely love their honesty and ability to help. Would recommend to anyone and everyone.

Ma
Review №25

I like this shop for oil change but Ive got very disturbed my feeling today.At the payment, ( I was showing my VISA debit gift card for payment)The first payment screen got timed-out because I was slow to act to it without explain to press green bottom-OK to proceed a payment.for the second time screen, I hand my card to rep guy to proceed the payment, then;Rep: is this Check?me: ... (I didnt know why he was asking it )Rep: is this debit?me: um yahRep: (showed me the key pad said enter PIN number)me: oh I dont know PIN, so its credit.Rep: DIDNT I ASK YOU THAT? (he cancelled the transaction immediately)me: ....sorry.Rep: (He made another transaction with a credit payment, and everything has been done.)no conversation for this moment, but he told me other guy will bring my car out soon and I drove my car to home.I just hope I dont wanna see this same guy again for my future visiting or if I see him again, I have to be careful for dealing with debit payment or what. DO I HAVE TO WORRY THEIR CUSTOMER SERVICE OR WHAT. HE MIGHT NOT LIKE ASIAN WOMAN ESPECIALLY?Thank you for reading.

Kr
Review №26

I was in a bind with a stripped screw, and these guys were kind, quick, professional, and fair-priced for their service. I do recommend and will be going back here.

Je
Review №27

Just moved to Kennesaw for work. Had to get the emission done. This place is very convenient and staff was very professional. They Also provided me with information I needed to get my van registered . Definitely will use it for other car repairs.

Ma
Review №28

This place is awesome. The staff is very knowledgeable and professional. I took my car to my regular mechanic shop and had to go back couple of times to get my emission passed but still no luck. My coworker recommended me this place and they fixed my car right first time. I’m very impressed with their service and will definitely be back.

Ra
Review №29

Excellent service and competitive service pricing. Referred to AutoTech by a co-worker for a quote three years ago. I no longer get serviced at the dealership.

Be
Review №30

I just didnt understand, i guess you cant trust the glowing reviews you see online sometimes. I did my research. I have an issue with my Mercedes 320 passing emissions so i sought to get someone to take a look at the vehicle and advise me on what could be done to correct the situation. I drove a pretty good distance to this place because i got the impression from the reviews and information from the business that i could probably get assistance.When i arrived i entered the lobby and a gentleman from behind the counter ask if he could help. I explained that my car did not pass emissions and i wanted to know if his business could look at my car and everything went down hill from there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!He immediately began this non ending flow of non confident statements about what he could not do!! talking over any questions i had and rambling on like he clear was afraid or didnt care for my businessThe next appointment i have is next MondayMy repair schedule is overloadedWith your car, i dont knowI might be able to take a look and i may notIs your engine light onMercedes vehicles are trickyI am not sure of what i can doWhen did it fail inspectionI have never witnessed such evasive awkward lack of confidence in offering to help a customer. Please forgive me but i came to your business because it advertised that it could help. Your interaction told me very clearly that i should be taking my car to someone else. This is why i thanked you and left your business.Good luck, i found a place down the street from you who helped me and figured out the issue quite quickly.Your interaction and business behavior was absolutely unacceptable!!!

to
Review №31

I brought my car here for emission. It fail the 1st time, and passed on the 2nd. The guy was very nice and helpful. The price is good also. Will come back !

Je
Review №32

Speaking straight through people dealing with deeper car issues is a great way to discredit; I was asked to trust; the problems persisted; the trust was broken. Will not return. Im sure theyre fine for your basic issues but if you have a diagnostic issue, go somewhere with more respect and listening ears.

Jo
Review №33

A great experience and the only shop we use. Great service at a fair price.

Pr
Review №34

My daughter was traveling home from school on thanksgiving and noticed a noise coming from my engine right before leaving. Im not sure about the manager’s nane, but he came outside, checked under the hood and diagnosed it as low power steering fluid. He poured some in and it was good as new. I was very impressed with there ability to help my daughter even though they were very busy. Definitely recommend to whoever is reading.Preston L.

co
Review №35

Meh... who likes having their cat serviced? But when ya gotta... take it 2 the experts...

Di
Review №36

I just stopped by for my yearly emissions check. It went smoothly & quickly, maybe 10 minutes if that. I always dread my emissions check since I have a summer birthday & usually you have to sit outside in the heat while waiting for your car. This place had indoor seating & it was only $15, compared to most that are $20. I highly recommend them for your emission checks.

sw
Review №37

Ive been going to this place for years and it is the most honest straight forward no nonsense mechanic Ive ever experienced. They know me by name and have been able to work on my 2003 Honda Odyssey, 2010 Prius, and 2015 Prius with no issues.I have 250k miles in the Honda and 210k on my 2010 Prius. This has to do with the amazing preventative maintenance they do. Great family run business. I recommend them to both my friends and family, so why not here to everyone?

se
Review №38

Jason always takes good care of us. Always willing to stop and listen. Yes, there is a reason this place is always so busy. Theyre honest people.

Jo
Review №39

Never in my life have I left a car at a auto shop & not received a call about it as soon as the shop opened until I gave these people a try. Called at 10 they said they would call me back at noon. called at 1 they said they would call back at 2. called back at 3 they said they would call back by 4. 12+ hours and they havent even looked at my car yet so I called to get my car towed to a different shop & now they wont even answer the phone

Br
Review №40

Kennesaw Auto has a quick and professional staff. Jason takes care of my cars every visit. I can trust that they will be fair in pricing and thorough when fixing my car. I highly recommend this auto shop.

Ra
Review №41

Absolutely love this place, they always take care of my old car. I recommend this place to all my friends.

As
Review №42

Got emissions checked on an ancient (20+ years old) car. Took less than ten minutes to get in and out of there. Inexpensive as well. The worker there was really cool. And trustworthy.

Ra
Review №43

Great shop. Honest and great prices. We have been coming here for over a year with our cars and always found that they offer honest diagnostic and great service.

Sa
Review №44

I went there to get my car repaired and was very pleased with the service. I did not feel pressured in getting additional stuff done and the guy in front was very helpful. Hope I don’t need them soon but will definitely be back when time comes.

Ke
Review №45

Great shop. Low prices, fast service, and easy, clear communication with customers.Very easy company to do business with.Also not sure about other reviewers... Ive never had a single issue here.

St
Review №46

Always a fair price with good quick service

Ma
Review №47

I got screwed by these guys after spending 15k over 7 years on various company and personal vehicles. Take me to court or **** off is literally what I was told by the owner. They did a transmission on my Tahoe and didnt check or properly fit to the rear main seal and now it leaks everywhere. They want 1400 to redo their mistake.If that is how you want to be treated then go here! You would expect after a certain point to feel confident but instead they will kick you to the curb not caring for future business.Past jobs doneReplaced engine on a ranger 35002 transmissionMany smaller jobs on 4 different vehicles.I wish I could give zero stars.

La
Review №48

I came in to get my battery connection fixed after a chain car repair shop couldnt fix it twice! I went in and the technician fixed it immediately and didnt even charge me!! Amazing service, 10/10 would recommend to anyone!

Ta
Review №49

Was double the price Kauffman and the Dealership would charge me for like four things to be done and their price was only for one thing. Three days before my car was looked at, almost $100 just to diagnose the car and they said they had tied a part of my car up so it wouldnt make noise, but I personally have been under my car and nothing was done.

Ch
Review №50

Stopped by for a quick emissions test. Great prices, clearly posted. Friendly service tech Jason greeted me. Had my car in and out in less than 20 minutes. Nice air conditioned lobby to sit in and wait, with wi-fi. Great, painless experience.

Re
Review №51

They were brilliant with Mercedes. I had previously spent $1,200 to fix an electrical problem at another shop- when the problem reoccured I took it to kennesaw auto tech they diagnosed the problem, fixed it and got me on my way on the same day! Exceptionally knowledgeable, friendly and reasonable service.

C
Review №52

Kennesaw auto tech is hands down the best auto shop in town. I used to take my car to firestone for regular oil changes since I have their tires and every time they would tell me a list of things my car “needed”. After being fed up with their antics I took my car to kennesaw auto tech for an oil change and I’ll never go back to firestone.My car is older and has had some issues over the past few years. I have taken my car to KAT for strange noises etc. and they have always given me an honest answer and many times it is “sometimes cars do this when they are old, you will need ____ replaced in about a year or two but it’s no concern now”. They are always honest, affordable, efficient, and they do quality work. If you want to go to a shop that actually has integrity go to kennesaw auto tech!

Jo
Review №53

Trustworthy place for good vehicle service.

De
Review №54

Best repair shop in town, been going there for years. Love their service, dont know what some people here are talking about... haters gonna hate... keep up the good work guys...

De
Review №55

These guys are awesome! They are super-friendly and super-knowledgeable and they will take care of your automotive needs.

Th
Review №56

Actually I dont want to give any star to this place but I have to hit 1 just for writing a review. My car was broke down in the middle of the road on Jiles and Cherokee st. in the morning. It was just right across Autotech so I decided to leave my car and asked for help if they can jump battery so I can get my car out of blocking traffic. I was a little disappointed with the answer of a staff there. He said we did not do outside service and suggested me to tow my car to his shop that means I have to wait another 30 minutes or so for someone to tow my car to his shop. It was redicurous and such a cold hearted staff. Then I walked back to my car and called revolution auto service. The owner sent out a tech in 10 minutes to jump battery and get my car out of traffic. Autotech could never lose me as a customer because I will never be a customer of yours.

Is
Review №57

Quick and reliable with friendly staff..been using their services for past 8 years and very satisfied...highly recommend them- Manish

Ti
Review №58

They were good for a quick emissions test for renewing my tag.

Ma
Review №59

Visited this repair shop twice and was not happy either times. As a student at KSU I would recommend all other students and people who lack knowledge in auto services to take your business elsewhere. Upon visiting this shop I simply wanted a service member to confirm that I had low transmission fluid after my suv was sitting for half a year. The gentleman explained to me they were very backed up and wouldnt get around to it until midway thru the next week. No problem at all...understandable, but when asked to just check the transmission dip stick he told me he was too busy. I asked If he could please just take a simple look before I got on the road to go home for break. He said No were to busy. I asked if he had 30 seconds to step out the door pull the stick and check, he said no were busy til next week, this was on a Thursday afternoon. He seemed as if he didnt want to help me obviously. Speaking as a business student, You make money and accumulate business off of the way you treat people. You should never turn down honest business, simple as that. Safe too say I will NEVER be back to your shop Ever again, I will drive an hour to get my auto needs met by people who will take 30 seconds out of their day to help me out. Pathetic fellas... Pathetic.Matt

jo
Review №60

How have I not already reviewed this place? Ive been coming here for years. They dont pressure you with upsales, they have cheap service, and that apparently keeps them busy enough to not need to sell me stuff I dont need.Especially good place for oil changes, check engine lights, brakes, and emissions.Hrmm, this reads like a paid review, but I swear, these guys are just that good.

Ry
Review №61

Always honest and up front. Quick and helpful.

mi
Review №62

So far we have had a repair on my dads dodge mega cab my dodge Intrepid and my brothers f150 that got trashed by a jiffy lube the service is outstanding quick and courteous I will be pushing any one that needs a repair to this shop

Ma
Review №63

Great service, Jason the technician was awesome, courteous and did quality work quickly so we didn’t have a long wait. Great job Jason!!

Ah
Review №64

Was not honest to me about work on my car. Asked how much the repair was, quoted me one price. I come to pay and it is much higher. Will not ever be coming back here. Untrustworthy and dishonest people. They lack any social skills or customer service as well (Raj)

Ro
Review №65

I highly recommend Kennesaw Auto Tech. I do not know all the names there, but the people I have encountered have always been knowledgable. Like Jason, whether we call or speak with him in person regarding our cars, he is always courteous, professional, knowledgable, and I believe has a focus of whats in the best interest of his customers. Maybe thats why Kennesaw Auto Tech is always doing so much business.

Tr
Review №66

So glad to find a mechanic I can trust! Theyve worked on several of my vehicles and ALWAYS come in cheaper than the dealership. They work with your budget to figure our what is necessary and what repairs can wait. Will never take my cars anywhere else.

Tr
Review №67

Paid around $100 just for a diagnostic on my misfiring issue. Dude said the spark plug wires were crossed and that they fixed it. I look under the hood and one of the wires is not even connected to the spark plug causing the engine to misfire again...

Ry
Review №68

Over on the weekend driving to florida my daughters car decided to overheat. Found this place online and had the vehicle towed there. Talked to jason on the phone and he was able to had the vehicle up and running in couple of hours. He understood my problem, helped me and repair cost was very reasonable. My daughter safely made to Florida and is on her way back home now. Thanks to the crew at kennesaw auto tech. 5 STARS all the way.

Ta
Review №69

If you need your emissions done, this is the place. also its very close to Kroger and a gym... good people

Jo
Review №70

Very honest and helpful. I highly recommend

Re
Review №71

They did excellent work on our car, without trying to sell us extra stuff we didnt need (like many places do when you get an oil change). We made an appointment, and they were right on time.

Re
Review №72

Don’t come here they charged me $300 to see what was wrong with my bmw! Took it to another place that charged me $70 they are not gooon with foreign cars!

Ma
Review №73

Excellent service. Very helpful.

Ma
Review №74

Car tuned up at a great price and completed on time!

Dy
Review №75

Jason is an excellent communicator

Ry
Review №76

These guys do great work. Ive had a transmission replacement for an 01 Crown Victoria LX done here and it ran better than new. They keep my Roadmaster Wagon on the road. Never had any issues or problem. I feel like all the people posting negative reviews are probably just butthurt about dealing with non-white employees who dont treat them like royalty. Look, its a mechanic shop, not a luxury hotel. This place is a fantastic value for the quality of labor they do. These people posting negative reviews are entitled jackasses.

ma
Review №77

The people that work here/own the place are a god given waste of space and air on this earth. I have never been so angry over an oil change in my life. I have had minor issues with them before, such as quoting me one price on the phone, and when I go to pay the price is all of the sudden WAY more expensive. The last time I went there (which will be the last time I EVER go there) the punk at the front desk was not only rude, but infront of other customers, told me that I was lying about the information we had spoke about on the phone. Why would I lie about the fact that you told me that I needed to have my car there by 5:30 for an oil change because it takes you guys 30 minutes and you close at 6? When i arrive at 530, and ask for an oil change and you tell me that you stop taking them in at 5 because they take an hour, YES I am going to tell you what you told me, and YES I am going to be pissed off when you refuse to help me even though I left work EARLY to make sure I had it to you on time. BTW, if It really takes you an hour to do an OIL CHANGE.............you should probably find a new job because I took it else where and was done in less than 15 minutes...........GO TO HELL KENNESAW AUTO TECH and ALL of your employees as well!

Jo
Review №78

This has been my worse experience with a auto shop ever. My wife took her car there to get checked out for the roaring sound it was making while driving and the tech said that she needed to have a new clutch and kit. After paying a thousand dollar to have that done, which I thought was over priced she tried taking it out of town and broke down in Macon Ga. on her way to Jacksonville Fl. After using this shops towing company that they used they didnt feel it was their responibility to tow the car back to Kennesaw to their shop. After having it in their shop for another week they said that they didnt find and problem with the car but we are not able to even drive it out of the lot when we came to pick it up. After asking to speak to the manger I spoke him on the phone and he called us liars and refused to fix the car unless we now agreed to replace the transmision and slammed the phone in my ear. I can see his parents spent a lot of time training him. Unless you want to have your time and money wasted please dont take your car to these incompetent people.

br
Review №79

Get my emissions here every year. Quick and inexpensive.

Jo
Review №80

Very informative and helpful

Ro
Review №81

Always do a great job.

Ni
Review №82

Good service. The guy at the front was very professional in servicing my issues.

Ed
Review №83

Got me passing with flying colors auto emission

Ja
Review №84

Great fast & reasonable service...

La
Review №85

Great engine swapped in 2014

Sc
Review №86

Watch out, they will try and rip you off

Tr
Review №87

Great service.

To
Review №88

Stay away they will rip u off..go in for a so called free diagnostics end up $80 to get my car from these guys..only needed spark plugs replaced and they come back saying they found 5 problems with the car at a cost close to $700..requested them just to replace spark plugs..they then wanted $98 on top of the $80 JUST FOR THAT...STAY AWAY!!

Gr
Review №89

Very nice!

D
Review №90

Excellent thanks for filling my tires 😁 very good service

No
Review №91

I like that place the owner is very kind and only there I take my car

Information
2 Photos
91 Comments
4.4 Rating
  • Address:3875 Cherokee St NW, Kennesaw, GA 30144, United States
  • Phone:+1 770-422-8808
Categories
  • Mechanic
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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