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AutoZone Auto Parts
2769 Cobb Pkwy NW, Kennesaw, GA 30152, United States
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AutoZone Auto Parts
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Wi
Review №1

Honest people. Had a great salesman, Forest, test my battery and determine the terminals just needed to be cleaned. He didn’t charge me a thing and took great care of my vehicle. Appreciate awesome service in a world where customer service is declining.

Au
Review №2

Daniel and David are the best most helpful auto zone workers Ive ever met thanks guys.

Co
Review №3

David at AutoZone has gone beyond the call of duty on two separate occasions. He was able to save me money on a head light bulb and an Engine Control Module. What a professional and an awesome human being!

Th
Review №4

They were very helpful. I was helped by a guy named Forest who fixed my car in less than 10 minutes, way better than any dealership could do. Had a bad battery and a gunky air filter and he fixed it all and explained to me everything I need to know about my car! If you all go to this autozone location, make sure to ask for FOREST😎

Li
Review №5

The folks who work here are flat out awesome at giving advice and help with car problems and parts you need. My check engine light was on and they were SUPER helpful in getting that squared away so it would pass emission. I just cant say enough about the great service they provide at this location!!

Do
Review №6

This AutoZone is the best! I needed a battery for my Kia Optima. Forest took care of me. Great personality and customer service. The store manager Mr. Barber and Miss Jennifer are great also.

Mo
Review №7

Adam was amazing! I needed a battery replacement and he took his time explaining everything to me in detail. He even went the extra mile of cleaning out all corrosion and debris before replacing my battery. I work in the service industry so I’m all about going the extra mile for people. Thank you Adam!

An
Review №8

Jalen was THE MAN super helpful 1 minute and u out with smilie face

Ci
Review №9

It was nice the day I got in. They supposedly close at 9pm but I went to the exact store the night before to get what I was needing at 8:30pm (it takes me maybe 3 minutes to get there) all the lights were still on the door was locked and someone sitting in a car parked in the front of the store.

La
Review №10

Employees overly helpful in the purchase of wiper fluid and a employee also helped to install it without requesting help. Will definitely return as i have in past many times.

Sa
Review №11

These Are Some Of The Nicest, Coolest People, Ever.

Ka
Review №12

I had an amazing experience here, the manager was SO nice to me and helped me with my back lights. He explained what was wrong and was super humble and patient. I would 100% recommend this place over their competitors.

MJ
Review №13

Very helpful staff! The Manager was pretty polite with the customers and his employees.

Pa
Review №14

Best customer service, hands down. Attention to detail these people treat you like a good customer. They appreciate your business!

Sa
Review №15

Super helpful. Dads car ck engine light came on. They read the code and gave me the name and number for a mobile mechanic. We all work except dad and to be able to have someone come to his house and work on it is awesome.

Do
Review №16

No one asked if I needed help or say hello, didnt like the way employees were talking to each other while I was in the store

Co
Review №17

I jumped into my 2012 Honda Crosstour and it was sluggish to start and I was in a hurry headed to an event. My gut told me to swing into autozone and get them to test the battery, I did. Carlos was quick to test it and confirm it was a bad battery. He helped me get the right battery and even installed it. All in all I was in and out in 10 minutes. Two thumbs up to Carlos and Auto Zone!! Great Job!

si
Review №18

I had battery trouble and came straight to this AutoZone. I have never had such amazing customer service! They got me a new battery, had it installed, and gone in under an hour. They were friendly and very helpful! I am so glad I came here. I couldn’t ask for better service!! If I could give ten stars I would! Thank you guys SO much!!

Li
Review №19

I needed one wiper blade. They were very kind, helpful & replaced it for me. I Was so pleased with the way it operated I may go and buy the second one.

Li
Review №20

Got a new battery. Next day car wont start. Tow the car to a shop. Turns out Autozone didnt tighten the connections to the battery. Sloppy job that cost me time and money.

cr
Review №21

Always great service, awesome crew👍

Ty
Review №22

Great Scott! Jennifer K was a phenomenal part of my experience there. I don’t know much about cars and had been dealing with trouble the last couple of days so I was stressed to say the least. I had to swap my new battery I just brought because it was bad and also needed to turn in a bad alternator. The entire transaction was swift, comfortable and fun. Jennifer is the kind of staff you want to serve you in any industry in any establishment. To say the least, she made my day. Her knowledge and quirkiness is sure to brighten the darkest day. Thanks Jennifer!-Tyler

Da
Review №23

Very helpful staff, and they had the part i needed.

Sc
Review №24

This team is super nice they try to help you as much as they can.

Z
Review №25

Pretty nice store, service was ok.

Ma
Review №26

Adam B went above and beyond for customer service! Thanks

Ge
Review №27

The reason i give them 1 rating is bc i called and asked how much it would b to fix a headlight and they hung up lol

Ma
Review №28

Just had another great experience with this AutoZone. Car wouldnt start, so I jumped it and took it in. Quick diagnostic and recommendation, fair price, and installation. The gentleman who helped me was kind and courteous, and had great stories to boot. Highly recommended!

Pa
Review №29

Great help there always. Usually have what Im looking for.

al
Review №30

It was quick and fluid with amazing customer service

Ri
Review №31

They install small parts for free!

Mo
Review №32

Great place and a super great friendly employee

Ma
Review №33

I have shopped the store for numerous replacement parts on multiple different vehicles. The employees are so incredibly helpful and they always have exactly what I need. Whether it’s lightbulbs, batteries, gas caps, fuses,… They have it all. This is a wonderful store to do business with.

St
Review №34

They are usually short staffed so be patient, they always take care of there customers.

Tr
Review №35

Slow unprofessional rather talk to women and let them roam around the back of the store and help the customers

Ju
Review №36

These guys were the best! I had replaced the halogen bulbs in my CRV. I had put the clip in wrong, and these guys fixed it for me. No cost! Just hold guys ready to help you out!

Er
Review №37

Stopped by to ask if someone could help me determine which fuse needed to be changed in my car, guy at register immediately told me to ask the manager. I asked the manager to assist, he says that he can not look at fuse inside the car due to covid and I understood. However he goes to help the customer right next to my car with no mask and help put a battery in while the customer and someone with him were standing close and looking under the hood and were very close to each other. I asked the manager why he could not help me since he was so close to the other customers and I had a mask on. He said I was just to busy to help you. I said you were helping me before you helped those people so you chose not to help me. He looked at me as if he could care less. I am expecting the owner to respond to this on how every customer is important etc....

Ta
Review №38

Forest was awesome!! Great experience at this store!

Ry
Review №39

I came into this location to get my battery changed and right upon entry I was greeted warmly by the staff. Ultimately David was the wonderful associate to help me with checking my battery status and changing out my battery in a very efficient manner. He also alerted me to warranty battery information as well which was crucial. I will definitely plan to come back to this location and again because this store and it’s employees really values their customers.

Je
Review №40

Beat the hell out of OReillys, they had corporate policy they could not change my battery

Mu
Review №41

Great experience. Had professional help from my guy David Barber. He installed my headlight no questions asked and did a quality job 👌🏼

C
Review №42

Theyre great here! We needed new brake lights and got it all taken care of in just a few minutes. Chris in particular was super helpful! Thank you, AutoZone!

Ca
Review №43

Very helpful employees will definitely be a loyal customer.

Ty
Review №44

Had to get a couple parts for my car here and they have a great return policy, plus the staff is very friendly

Ve
Review №45

The guys at AutoZone are awesome. I been goin there for years.

Ra
Review №46

Ive been doing buisness there for years always been treated great .

je
Review №47

Wonderful place more than great honest service

Sc
Review №48

Decent service.

Ni
Review №49

This is the ONLY auto zone I come too! They are always professional and remind you of your rewards and discounts. Keep up the good work guys!

Ji
Review №50

All associates dont wear masks. Very slow to assist. One associate apparently didnt want to be here today and it shows. Half answers questions.

Cl
Review №51

Great Service. Awesome job replacing my battery.

Sa
Review №52

I went in today after work and picking my son up from school, Jesse was working on another car at the time but I told him about the issue. He replied no problem and that he would help me out after he finished with his current customer. Immediately after making sure the previous customer was taken care of, he figured out the problem with my car in no time. He told me what to buy, and came out to correct the issue. His customer service was beyond amazing I am super grateful and will always choose this location. Thank you so much!

De
Review №53

Fast friendly and installed my new battery no charge. Good guys

Na
Review №54

This was an awesome experience! Jesse came out into the rain, showed me the perfect windshield wipers to get, and then TAUGHT me how to put them on my car! Because of Jesse, I’ll specifically come to this auto-zone even though it’s out of the way! Amazing service!!!

Ed
Review №55

They used to be helpful. I asked for them to confirm if the part was specific for left or right side. They said it was universal, it was not. Waste of time and had to do a second trip.

Sa
Review №56

This store is great. All individuals are great to deal with. The store Mgr David Barber an Dan in the commercial line are extremely helpful and it is great pleasure dealing with them.

Sa
Review №57

I was looking for product for my car and got great auto advice from Jesse. He got me the brands that I needed for a awesome price. (Especially on Lucas fuel treatment.)

TR
Review №58

Great staff. Helped install my wipers.

Mi
Review №59

Had a headlight out ...Adam was kind enough to replace it for me.. He was very professional and helpful.

Th
Review №60

Quick and friendly

Br
Review №61

Fantastic AutoZone, Jesse and David, in particular, went above and beyond to help me get a new battery and took time with the complicated replacement. Since I’m not from around town, they helped point me in the right direction for an oil change too. 6/5 location, neat and clean, friendly and helpful staff!

ca
Review №62

I walked in someone greeted me instantly with friendly smiles all very good customer service representatives they were very helpful and kind everyone knew about the questions I had and we were able to get right to the solution and fixed the problem I was helped by a lovely older Male named Jesse he was super helpful and kind made my experience great Ill definitely be coming back here if I have any more questions or concerns when it comes to my car..2 thumbs way up😊

St
Review №63

I needed a rare rear wiper blade. The shop guy tried to fit a near equal to the wiper arm but if fell out. The fellow then pointed me across the street to a competitor, saying perhaps they could help. The competitor cut a Bosch blade down to size to fit my wiper and slid it into the carrier. Both stores win, in my book. Ill return to AutoZone. They were there years before the competitor was, though Ill consider the competition more than I have.

El
Review №64

No help finding the right item so I left with something I hope might work.

Ti
Review №65

They were always professional and have everything Ive needed

La
Review №66

David at the Kennesaw location is amazing as a woman it is nice to get help in an area where most woman do not possess an abundance of knowledge. I will always shop at this location because of him. He has excellent customer service and he truly cares about his customers.

An
Review №67

Excellent service! This is why I always come here for batteries and other automotive needs!

De
Review №68

Called the store simply looking for a wheel stud for my truck. The individual I spoke with said that he would go check to see if they had it in stock. After a 10 minute hold a different individual picked up the line as though I had just called in. Clearly customer service is not a priority...think i call elsewhere.

Je
Review №69

My wife’s car battery went out and we limped to AutoZone for a replacement. In the POURING rain, Jesse Mhoon came out and swapped the battery for us. Excellent service and a great way to ensure that we keep coming back. Thank you.

Mo
Review №70

Good customer service, very helpful people.

Am
Review №71

I first called a neighboring business to ask if they could replace my rear turn signal/brake light. They told me they had no available appointments and couldnt tell me the cost or even confirm if they could even do it. Thankfully I stopped in to AutoZone and was helped right away. The whole thing took about 10 minutes and it was significantly less expensive that what I expected to pay. Thank you to John B who helped me and was extremely professional and courteous. I will return here for all future needs!

Ka
Review №72

David went over and beyond to help me with a complex bulb change. He was very polite and professional. I always have a great experience at this Autozone!

Br
Review №73

Came in to the Kennesaw, GA location to buy wiper blades for my daughters Honda. Jesse was very helpful and even installed them for me in the rain. Great customer service. The customer service world needs more people like Jesse.

Da
Review №74

I started patronizing this Auto Zone sometime ago. It is close to my home and it save me a trip to my favorite Auto Zone. I was disappointed of the NO service. The look like I was not supposed to be in the store. NO greeting, NO ask me if I needed anything, NO did you find what you were looking for...although I had nothing in my hands. A smile even goes a long way. This is not the Auto Zone that I am accustom to.TRAVELING DOWN BY THE BIG CHICKEN JUST GOT CLOSER.THEY HAVE NEVER LET ME DOWN NO MATTER HOW BUSY OR CLOSE TO CLOSING. THAT STORE IS TRULY CUSTOMER SERVICE PLUS.

An
Review №75

Good service 👍

Li
Review №76

Very helpful and kind

St
Review №77

Friendly staff. Very helpful

Ry
Review №78

Woke up do a dead battery this morning. Made my way to Autozone and Jesse helped me out. $2.00 purchase saved me $150.00. I always appreciate someone looking out for me. Thanks Jesse!

T
Review №79

Reply: That should have been your priority when I walked into the store, unfortunately it did not happen. Also please stop publishing fake positive reviews just to get walk-ins, they going to walk right out anyway.

Th
Review №80

Employee was helpful and showed me what product to get

Er
Review №81

The staff here are all absolutely wonderful. John Mahoney and David (the manager) were so very helpful. Thanks for changing my battery, David!

Ri
Review №82

Concerned about my battery because I left my interior lights on for a few hours and my car wouldnt start. After I got a jump I headed to Auro Zone to get a battery check...it was fully charged and didnt cost me a thing.

Mi
Review №83

Ive been buying from this autozone since 1996. Great place, like any business, some people suck, some folks shine, but for the most part part, everyone has been great. The current staff they have there now are really nice to do business with and from recent personal experience, they go out of their way to help out as much as possible.

Ki
Review №84

The person who belp me sS pleasant

Mi
Review №85

My car needed a new battery. Selection and prices were good, installation was free and fast. They had the AGM battery required for my car. Store employees were polite and helpful. Highly recommended.

El
Review №86

Helpful accociates

Bl
Review №87

Someone told me they put a Grame Cabon Air Filter to the side for me. Got there and they do Not carry Gram.

Mi
Review №88

Friendly service

Jo
Review №89

Great place to go if u need to parts fix youre car and people their are very helpful

Ge
Review №90

Good selection and expertise. Ive had multiple batteries replaced here and have been pleased with the service.

Is
Review №91

Jesse at the Acworth location was awesome he changed my battery and wiper blades, checked my service light and was so patient with my plenty questions cause I know nothing about my car, I received professional and exceptional service from him. So glad thank you JESSE AUTO NATION ROCKS

Ch
Review №92

Very clean and quick check out!

Dw
Review №93

Supposed to have a partner at 3 a clock you still not there waiting on a phone call

Da
Review №94

My regular parts store for personal & fleet for my company! Always Great Service! & Discounts!

Jo
Review №95

I needed a new battery and Chris replaced it for me. Quick and excellent service! Thank you

ze
Review №96

Best customer service as I walked in I met Jesse and he honestly helped me with all of my troubles and even put on the parts in needed on my car.

J.
Review №97

Always have what I need to keep my vehicle going. Great service as well. Recommended!

Jo
Review №98

Always knowledgeable about your automotive needs. Prices cheaper than anyplace else, almost every time part needed is in stock. You never need to order a part always there when you need it.

Mi
Review №99

David, the store manager, was extremely professional and helpful. Great experience!

Ma
Review №100

The associates at the Kennesaw location are always so friendly and helpful!!

Information
29 Photos
100 Comments
4.4 Rating
  • Address:2769 Cobb Pkwy NW, Kennesaw, GA 30152, United States
  • Site:https://autozone.com/locations/ga/kennesaw/2769-cobb-pkwy.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A963&y_source=1_MjQ2NzM0My03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 770-422-2552
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8:30AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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